{"product_id":"techbuddy","title":"TechBuddy","description":"\u003cstyle\u003e\n.guidaio-v3 { --gv3-bg:#f6f5fb;--gv3-surface:#fff;--gv3-surface-soft:#fbfaff;--gv3-ink:#14132b;--gv3-ink-2:#2b2a4a;--gv3-muted:#6c6a8a;--gv3-line:#ecebf5;--gv3-line-2:#e0deef;--gv3-brand:#5b3df5;--gv3-brand-2:#7c63ff;--gv3-brand-soft:#efeaff;--gv3-brand-ink:#2c1d8a;--gv3-ok:#0f8a5a;--gv3-ok-soft:#e6f7ee;--gv3-warn:#b16800;--gv3-warn-soft:#fff3dc;--gv3-bad:#b3261e;--gv3-bad-soft:#fde7e6;--gv3-radius-lg:22px;--gv3-radius:16px;--gv3-radius-sm:10px;--gv3-shadow-sm:0 1px 2px rgba(20,19,43,.04);--gv3-shadow:0 12px 30px rgba(53,38,124,.07);\n  background:radial-gradient(1200px 600px at 80% -10%,rgba(124,99,255,.18),transparent 60%),radial-gradient(900px 500px at -10% 5%,rgba(91,61,245,.12),transparent 60%),var(--gv3-bg);\n  color:var(--gv3-ink);font-family:Inter,system-ui,-apple-system,\"Segoe UI\",Roboto,sans-serif;font-size:16px;line-height:1.6;-webkit-font-smoothing:antialiased;\n  max-width:1240px;margin:0 auto;padding:24px 16px 64px;border-radius:var(--gv3-radius-lg);}\n.guidaio-v3 *,.guidaio-v3 *::before,.guidaio-v3 *::after{box-sizing:border-box}\n.guidaio-v3 a{color:var(--gv3-brand);text-decoration:none}.guidaio-v3 a:hover{text-decoration:underline}\n.guidaio-v3 img{max-width:100%;display:block}\n.guidaio-v3 h1,.guidaio-v3 h2,.guidaio-v3 h3,.guidaio-v3 h4{font-family:\"Space Grotesk\",Inter,sans-serif;letter-spacing:-.01em;margin:0;color:var(--gv3-ink)}\n.guidaio-v3 svg{display:inline-block;vertical-align:middle}\n.guidaio-v3 .hero{position:relative;background:radial-gradient(700px 320px at 90% 0%,rgba(124,99,255,.18),transparent 70%),linear-gradient(180deg,#fff 0%,#fbfaff 100%);border:1px solid var(--gv3-line);border-radius:var(--gv3-radius-lg);box-shadow:var(--gv3-shadow);padding:32px;overflow:hidden}\n.guidaio-v3 .hero-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(280px,1fr);gap:28px;align-items:start}\n.guidaio-v3 .hero-head{display:flex;gap:16px;align-items:flex-start}\n.guidaio-v3 .logo-tile{width:72px;height:72px;border-radius:18px;border:1px solid var(--gv3-line-2);background:#fff;box-shadow:var(--gv3-shadow-sm);display:grid;place-items:center;overflow:hidden;flex:0 0 auto}\n.guidaio-v3 .logo-tile img{width:56px;height:56px;object-fit:contain}\n.guidaio-v3 .eyebrow{display:inline-flex;align-items:center;gap:6px;color:var(--gv3-brand-ink);background:var(--gv3-brand-soft);padding:6px 12px;border-radius:999px;font-size:12px;font-weight:700;letter-spacing:.04em;text-transform:uppercase}\n.guidaio-v3 h1.title{margin-top:12px;font-size:34px;line-height:1.1;color:var(--gv3-ink)}\n.guidaio-v3 .lede{margin:14px 0 0;font-size:17px;color:var(--gv3-ink-2);max-width:60ch}\n.guidaio-v3 .badge-row,.guidaio-v3 .chip-row{display:flex;flex-wrap:wrap;gap:8px;margin-top:16px}\n.guidaio-v3 .badge{display:inline-flex;align-items:center;gap:6px;padding:6px 11px;border-radius:999px;font-size:12px;font-weight:600;background:#fff;border:1px solid var(--gv3-line-2);color:var(--gv3-ink-2)}\n.guidaio-v3 .badge.ok{background:var(--gv3-ok-soft);color:var(--gv3-ok);border-color:#b8e8cc}\n.guidaio-v3 .badge.warn{background:var(--gv3-warn-soft);color:var(--gv3-warn);border-color:#f1d6a3}\n.guidaio-v3 .badge.bad{background:var(--gv3-bad-soft);color:var(--gv3-bad);border-color:#f5c2c0}\n.guidaio-v3 .badge.brand{background:var(--gv3-brand-soft);color:var(--gv3-brand-ink);border-color:#d6cdfb}\n.guidaio-v3 .tbd-row{margin-top:14px;display:grid;gap:10px}\n.guidaio-v3 .tbd-row .label{font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--gv3-muted)}\n.guidaio-v3 .chip{display:inline-flex;align-items:center;gap:6px;padding:5px 11px;border-radius:999px;font-size:13px;border:1px solid var(--gv3-line-2);background:#fff;color:var(--gv3-ink-2)}\n.guidaio-v3 .chip.cat{background:#eef2ff;color:#3730a3;border-color:#c7d2fe}\n.guidaio-v3 .chip.dom{background:#ecfeff;color:#0e7490;border-color:#a5f3fc}\n.guidaio-v3 .chip.prof{background:#fdf4ff;color:#86198f;border-color:#f5d0fe}\n.guidaio-v3 .cta-row{display:flex;gap:10px;flex-wrap:wrap;margin-top:22px}\n.guidaio-v3 .btn{display:inline-flex;align-items:center;gap:8px;padding:11px 16px;border-radius:12px;font-weight:700;border:1px solid transparent;cursor:pointer;font-size:14px}\n.guidaio-v3 .btn:hover{text-decoration:none}\n.guidaio-v3 .btn-primary{background:linear-gradient(135deg,var(--gv3-brand) 0%,var(--gv3-brand-2) 100%);color:#fff;box-shadow:0 14px 28px rgba(91,61,245,.28)}\n.guidaio-v3 .btn-secondary{background:#fff;color:var(--gv3-brand-ink);border-color:#d6cdfb}\n.guidaio-v3 .btn-ghost{background:transparent;color:var(--gv3-ink-2);border-color:var(--gv3-line-2)}\n.guidaio-v3 .affiliate-note{margin-top:10px;font-size:12px;color:var(--gv3-muted)}\n.guidaio-v3 .snapshot{background:#fff;border:1px solid var(--gv3-line);border-radius:var(--gv3-radius-lg);padding:20px;box-shadow:var(--gv3-shadow)}\n.guidaio-v3 .snapshot h3{font-size:13px;text-transform:uppercase;letter-spacing:.08em;color:var(--gv3-brand-ink);margin-bottom:14px}\n.guidaio-v3 .snapshot dl{margin:0;display:grid;grid-template-columns:1fr;gap:12px}\n.guidaio-v3 .snapshot .row{display:grid;grid-template-columns:1fr auto;gap:8px;padding-bottom:12px;border-bottom:1px dashed var(--gv3-line-2)}\n.guidaio-v3 .snapshot .row:last-child{border-bottom:0;padding-bottom:0}\n.guidaio-v3 .snapshot dt{color:var(--gv3-muted);font-size:13px;margin:0}\n.guidaio-v3 .snapshot dd{margin:0;text-align:right;font-weight:700;color:var(--gv3-ink);font-size:13px}\n.guidaio-v3 .snapshot dd small{display:block;font-weight:500;color:var(--gv3-muted);font-size:11px;text-align:right}\n.guidaio-v3 .price-big{font-family:\"Space Grotesk\";font-size:20px;line-height:1}\n.guidaio-v3 .toc{margin:20px 0 24px;padding:10px;background:rgba(255,255,255,.85);border:1px solid var(--gv3-line);border-radius:22px;box-shadow:var(--gv3-shadow-sm);display:flex;flex-wrap:wrap;gap:8px;overflow-x:auto}\n.guidaio-v3 .toc a{padding:8px 14px;border-radius:999px;font-size:13px;font-weight:600;color:var(--gv3-brand-ink);background:#fff;white-space:nowrap;border:1px solid var(--gv3-line-2);box-shadow:var(--gv3-shadow-sm);transition:transform .18s ease,box-shadow .18s ease,background .18s ease,color .18s ease,border-color .18s ease}\n.guidaio-v3 .toc a:hover{background:linear-gradient(135deg,var(--gv3-brand) 0%,var(--gv3-brand-2) 100%);color:#fff;border-color:transparent;transform:translateY(-2px) scale(1.04);box-shadow:0 8px 18px rgba(91,61,245,.25);text-decoration:none}\n.guidaio-v3 .justify{text-align:justify;text-justify:inter-word;hyphens:auto}\n.guidaio-v3 a.chip,.guidaio-v3 a.chip:hover{text-decoration:none}\n.guidaio-v3 a.chip{transition:transform .15s ease,box-shadow .15s ease,filter .15s ease;cursor:pointer}\n.guidaio-v3 a.chip:hover{transform:translateY(-1px);box-shadow:0 4px 10px rgba(53,38,124,.12);filter:brightness(.96)}\n.guidaio-v3 section.block{background:var(--gv3-surface);border:1px solid var(--gv3-line);border-radius:var(--gv3-radius-lg);padding:32px;margin-top:22px;box-shadow:var(--gv3-shadow-sm);scroll-margin-top:90px}\n.guidaio-v3 section.block.soft{background:var(--gv3-surface-soft)}\n.guidaio-v3 section.block .head{margin-bottom:20px}\n.guidaio-v3 section.block .eyebrow + h2{margin-top:10px}\n.guidaio-v3 section.block h2{font-size:24px;color:var(--gv3-ink)}\n.guidaio-v3 section.block .lead{margin-top:8px;color:var(--gv3-muted);max-width:70ch}\n.guidaio-v3 .grid-2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}\n.guidaio-v3 .grid-3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}\n.guidaio-v3 .rich p{margin:0 0 14px}.guidaio-v3 .rich p:last-child{margin:0}\n.guidaio-v3 ul.brand-list{list-style:none;padding:0;margin:0;display:grid;gap:10px}\n.guidaio-v3 ul.brand-list li{position:relative;padding-left:26px;color:var(--gv3-ink-2)}\n.guidaio-v3 ul.brand-list li::before{content:\"\";position:absolute;left:0;top:9px;width:14px;height:14px;border-radius:999px;background:var(--gv3-brand-soft);box-shadow:inset 0 0 0 4px var(--gv3-brand)}\n.guidaio-v3 ol.steps{list-style:none;counter-reset:s;padding:0;margin:0;display:grid;gap:14px}\n.guidaio-v3 ol.steps li{counter-increment:s;position:relative;padding-left:42px;color:var(--gv3-ink-2);min-height:30px}\n.guidaio-v3 ol.steps li::before{content:counter(s);position:absolute;left:0;top:0;width:30px;height:30px;border-radius:999px;background:linear-gradient(135deg,var(--gv3-brand) 0%,var(--gv3-brand-2) 100%);color:#fff;display:grid;place-items:center;font-weight:700;font-size:13px;box-shadow:0 6px 14px rgba(91,61,245,.25)}\n.guidaio-v3 .feature-card{border:1px solid var(--gv3-line);border-radius:var(--gv3-radius);padding:16px;background:#fff;display:grid;gap:8px}\n.guidaio-v3 .feature-card .icbox{width:36px;height:36px;border-radius:12px;background:var(--gv3-brand-soft);color:var(--gv3-brand-ink);display:grid;place-items:center}\n.guidaio-v3 .feature-card .ftitle{font-weight:700;color:var(--gv3-ink);font-size:15px}\n.guidaio-v3 .feature-card .fbody{color:var(--gv3-muted);font-size:13px}\n.guidaio-v3 .pc{border-radius:var(--gv3-radius);padding:20px;border:1px solid var(--gv3-line)}\n.guidaio-v3 .pc.pros{background:var(--gv3-ok-soft);border-color:#b8e8cc}\n.guidaio-v3 .pc.cons{background:var(--gv3-bad-soft);border-color:#f5c2c0}\n.guidaio-v3 .pc h3{font-size:17px;display:flex;align-items:center;gap:8px;margin-bottom:12px}\n.guidaio-v3 .pc.pros h3{color:var(--gv3-ok)}.guidaio-v3 .pc.cons h3{color:var(--gv3-bad)}\n.guidaio-v3 .pc ul{list-style:none;padding:0;margin:0;display:grid;gap:8px}\n.guidaio-v3 .pc li{display:flex;gap:8px;align-items:flex-start;color:var(--gv3-ink-2);font-size:14px}\n.guidaio-v3 .pc li svg{flex:0 0 auto;margin-top:3px}\n.guidaio-v3 .pc.pros li svg{color:var(--gv3-ok)}.guidaio-v3 .pc.cons li svg{color:var(--gv3-bad)}\n.guidaio-v3 .bestnot{display:grid;grid-template-columns:1fr 1fr;gap:16px}\n.guidaio-v3 .bestnot .card{border:1px solid var(--gv3-line);border-radius:var(--gv3-radius);padding:20px;background:#fff}\n.guidaio-v3 .bestnot h3{display:flex;align-items:center;gap:8px;font-size:17px;margin-bottom:12px}\n.guidaio-v3 .bestnot .for h3{color:var(--gv3-ok)}.guidaio-v3 .bestnot .not h3{color:var(--gv3-warn)}\n.guidaio-v3 .plan-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}\n.guidaio-v3 .plan{border:1px solid var(--gv3-line);border-radius:var(--gv3-radius-lg);padding:22px;background:#fff;display:grid;gap:10px;position:relative}\n.guidaio-v3 .plan.featured{border-color:#c7baff;background:linear-gradient(180deg,#fff 0%,#f7f3ff 100%);box-shadow:var(--gv3-shadow)}\n.guidaio-v3 .plan .pill{position:absolute;top:-12px;right:14px;background:linear-gradient(135deg,var(--gv3-brand) 0%,var(--gv3-brand-2) 100%);color:#fff;font-size:11px;font-weight:700;letter-spacing:.06em;padding:5px 9px;border-radius:999px;text-transform:uppercase}\n.guidaio-v3 .plan .pname{font-family:\"Space Grotesk\";font-weight:700;font-size:17px}\n.guidaio-v3 .plan .pprice{font-family:\"Space Grotesk\";font-size:24px;font-weight:700}\n.guidaio-v3 .plan .pprice small{font-size:13px;font-weight:500;color:var(--gv3-muted)}\n.guidaio-v3 .plan ul{list-style:none;padding:0;margin:6px 0 0;display:grid;gap:8px}\n.guidaio-v3 .plan ul li{display:flex;gap:8px;align-items:flex-start;color:var(--gv3-ink-2);font-size:14px}\n.guidaio-v3 .plan ul li svg{color:var(--gv3-brand);flex:0 0 auto;margin-top:3px}\n.guidaio-v3 .pricing-extras{margin-top:16px;display:grid;gap:10px}\n.guidaio-v3 .offer{display:flex;gap:10px;align-items:flex-start;padding:12px 14px;border-radius:12px;background:#fff7e6;border:1px solid #f1d6a3;color:var(--gv3-warn);font-size:14px}\n.guidaio-v3 .offer svg{flex:0 0 auto;margin-top:2px}\n.guidaio-v3 .trust-grid{display:grid;grid-template-columns:2fr 1fr;gap:16px}\n.guidaio-v3 .trust-grid .col{display:grid;gap:14px}\n.guidaio-v3 .trust-card{background:#fff;border:1px solid var(--gv3-line);border-radius:var(--gv3-radius);padding:20px}\n.guidaio-v3 .trust-card h3{font-size:15px;margin-bottom:10px}\n.guidaio-v3 .kv{display:grid;grid-template-columns:180px 1fr;gap:12px;padding:10px 0;border-top:1px solid var(--gv3-line)}\n.guidaio-v3 .kv:first-child{border-top:0;padding-top:0}\n.guidaio-v3 .kv .k{color:var(--gv3-muted);font-size:13px}\n.guidaio-v3 .kv .v{color:var(--gv3-ink);font-size:14px}\n.guidaio-v3 .availability{display:grid;grid-template-columns:1fr 1fr;gap:16px}\n.guidaio-v3 .availability .card{border:1px solid var(--gv3-line);border-radius:var(--gv3-radius);background:#fff;padding:18px}\n.guidaio-v3 .flag-row{display:flex;flex-wrap:wrap;gap:8px}\n.guidaio-v3 .flag{display:inline-flex;align-items:center;gap:5px;padding:5px 10px;border-radius:999px;background:#fff;border:1px solid var(--gv3-line-2);font-size:13px;color:var(--gv3-ink-2)}\n.guidaio-v3 section.block.watch{background:#fffaf0;border:1px solid #f1d6a3}\n.guidaio-v3 section.block.watch .head h2{color:var(--gv3-warn)}\n.guidaio-v3 .setup-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}\n.guidaio-v3 .setup-card{background:#fff;border:1px solid var(--gv3-line);border-radius:var(--gv3-radius);padding:20px}\n.guidaio-v3 .integrations{display:flex;flex-wrap:wrap;gap:8px}\n.guidaio-v3 .integration{display:inline-flex;align-items:center;gap:6px;padding:7px 11px;border-radius:12px;background:#fff;border:1px solid var(--gv3-line-2);color:var(--gv3-ink-2);font-size:13px;font-weight:600}\n.guidaio-v3 .company-grid{display:grid;grid-template-columns:1.4fr 1fr;gap:16px}\n.guidaio-v3 .company-card{border:1px solid var(--gv3-line);border-radius:var(--gv3-radius);background:#fff;padding:20px}\n.guidaio-v3 .timeline{display:grid;gap:8px;margin:8px 0 0}\n.guidaio-v3 .timeline .ev{padding:10px 14px;border-radius:12px;background:var(--gv3-brand-soft);color:var(--gv3-brand-ink);font-weight:600;font-size:14px;display:flex;align-items:center;gap:8px}\n.guidaio-v3 .social-row{display:flex;gap:8px;flex-wrap:wrap}\n.guidaio-v3 .social{width:36px;height:36px;border-radius:12px;border:1px solid var(--gv3-line-2);background:#fff;display:grid;place-items:center;color:var(--gv3-ink-2)}\n.guidaio-v3 .social:hover{background:var(--gv3-brand-soft);color:var(--gv3-brand-ink);border-color:#d6cdfb}\n.guidaio-v3 .res-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}\n.guidaio-v3 .res{display:flex;gap:10px;align-items:center;padding:10px 12px;border-radius:12px;border:1px solid var(--gv3-line);background:#fff;color:var(--gv3-ink-2);font-size:13px}\n.guidaio-v3 .res:hover{border-color:#d6cdfb;background:#fbfaff;text-decoration:none}\n.guidaio-v3 .res svg{color:var(--gv3-brand);flex:0 0 auto}\n.guidaio-v3 .res .url{color:var(--gv3-muted);font-size:11px;word-break:break-all}\n.guidaio-v3 .res .res-text{display:grid}\n.guidaio-v3 .alts{display:flex;flex-wrap:wrap;gap:8px}\n.guidaio-v3 .alt{display:inline-flex;align-items:center;gap:8px;padding:9px 13px;border-radius:14px;background:#fff;border:1px solid var(--gv3-line-2);font-weight:600;color:var(--gv3-ink-2);font-size:14px}\n.guidaio-v3 .alt .av{width:24px;height:24px;border-radius:8px;background:linear-gradient(135deg,#c7baff 0%,#efeaff 100%);display:grid;place-items:center;font-size:12px;font-weight:700;color:var(--gv3-brand-ink)}\n.guidaio-v3 .faq{display:grid;gap:10px}\n.guidaio-v3 .faq details{background:#fff;border:1px solid var(--gv3-line);border-radius:var(--gv3-radius);padding:14px 16px}\n.guidaio-v3 .faq summary{cursor:pointer;list-style:none;font-weight:700;color:var(--gv3-ink);display:flex;justify-content:space-between;align-items:center;gap:10px;font-size:15px}\n.guidaio-v3 .faq summary::-webkit-details-marker{display:none}\n.guidaio-v3 .faq summary svg{color:var(--gv3-brand)}\n.guidaio-v3 .faq .ans{color:var(--gv3-muted);margin-top:10px;font-size:14px}\n.guidaio-v3 section.block.conclusion{background:radial-gradient(700px 320px at 0% 0%,rgba(124,99,255,.18),transparent 60%),linear-gradient(135deg,#1c163a 0%,#2c1d8a 100%);color:#fff;border-color:#2c1d8a}\n.guidaio-v3 section.block.conclusion .head h2{color:#fff}\n.guidaio-v3 section.block.conclusion .lead,.guidaio-v3 section.block.conclusion .rich p{color:rgba(255,255,255,.88)}\n.guidaio-v3 section.block.conclusion .rich strong,.guidaio-v3 section.block.conclusion .rich b{color:#fff}\n.guidaio-v3 section.block.conclusion .eyebrow{background:rgba(255,255,255,.14);color:#fff}\n.guidaio-v3 section.block.conclusion .btn-secondary{background:rgba(255,255,255,.14);color:#fff;border-color:rgba(255,255,255,.25)}\n@media (max-width:1080px){.guidaio-v3 .hero-grid,.guidaio-v3 .trust-grid,.guidaio-v3 .company-grid,.guidaio-v3 .setup-grid,.guidaio-v3 .availability{grid-template-columns:1fr}.guidaio-v3 .grid-3,.guidaio-v3 .res-grid,.guidaio-v3 .plan-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}\n@media (max-width:700px){.guidaio-v3{padding:12px 8px 48px}.guidaio-v3 .hero{padding:20px}.guidaio-v3 section.block{padding:20px}.guidaio-v3 .grid-2,.guidaio-v3 .grid-3,.guidaio-v3 .res-grid,.guidaio-v3 .plan-grid,.guidaio-v3 .bestnot,.guidaio-v3 .availability{grid-template-columns:1fr}.guidaio-v3 h1.title{font-size:28px}}\n\u003c\/style\u003e\n\u003cdiv class=\"guidaio-v3\" itemscope itemtype=\"https:\/\/schema.org\/SoftwareApplication\"\u003e\n\u003cmeta itemprop=\"name\" content=\"TechBuddy: AI Search for Manuals, Tickets and SOPs\"\u003e\n\u003cmeta itemprop=\"description\" content=\"TechBuddy turns your manuals, tickets and SOPs into an AI assistant for manufacturing and service teams, with cited sources, EU hosting and on-premise options.\"\u003e\n\u003cdiv class=\"hero\"\u003e\u003cdiv class=\"hero-grid\"\u003e\n\u003cdiv\u003e\n\u003cdiv class=\"hero-head\"\u003e\n\u003cdiv class=\"logo-tile\"\u003e\u003cimg src=\"https:\/\/techbuddy.cz\/techbuddy-logo-light-bg.png\" alt=\"TechBuddy logo\" itemprop=\"image\" loading=\"lazy\"\u003e\u003c\/div\u003e\n\u003cdiv class=\"name-block\"\u003e\n\u003cspan class=\"eyebrow\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpath d=\"m12 3-1.9 5.8a2 2 0 0 1-1.3 1.3L3 12l5.8 1.9a2 2 0 0 1 1.3 1.3L12 21l1.9-5.8a2 2 0 0 1 1.3-1.3L21 12l-5.8-1.9a2 2 0 0 1-1.3-1.3Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e Rag Semantic Search · Notes Knowledge\u003c\/span\u003e\u003ch1 class=\"title\" itemprop=\"name\"\u003eTechBuddy\u003c\/h1\u003e\n\u003cp class=\"lede justify\" itemprop=\"description\"\u003eTechBuddy is an enterprise AI assistant that answers technical questions from a company's own manuals, service tickets and SOPs. Built for manufacturing and service teams, it cites the source document behind every answer and can run entirely on-premise.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"badge-row\"\u003e\n\u003cspan class=\"badge ok\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003ccircle cx=\"12\" cy=\"12\" r=\"10\"\u003e\u003c\/circle\u003e\u003cpath d=\"m9 12 2 2 4-4\"\u003e\u003c\/path\u003e\u003c\/svg\u003e Active\u003c\/span\u003e\u003cspan class=\"badge ok\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpath d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\u003e\u003c\/path\u003e\u003cpath d=\"m9 12 2 2 4-4\"\u003e\u003c\/path\u003e\u003c\/svg\u003e GDPR compliant\u003c\/span\u003e\u003cspan class=\"badge\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"22 7 13.5 15.5 8.5 10.5 2 17\"\u003e\u003c\/polyline\u003e\u003cpolyline points=\"16 7 22 7 22 13\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e Contact Sales\u003c\/span\u003e\u003cspan class=\"badge\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpath d=\"M6.3 20.3a2.4 2.4 0 0 0 3.4 0L12 18l-6-6-2.3 2.3a2.4 2.4 0 0 0 0 3.4Z\"\u003e\u003c\/path\u003e\u003cpath d=\"m2 22 3-3\"\u003e\u003c\/path\u003e\u003cpath d=\"M7.5 13.5 10 11\"\u003e\u003c\/path\u003e\u003cpath d=\"M10.5 16.5 13 14\"\u003e\u003c\/path\u003e\u003cpath d=\"m18 3-4 4h6l-4 4\"\u003e\u003c\/path\u003e\u003c\/svg\u003e API available\u003c\/span\u003e\u003cspan class=\"badge brand\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003ccircle cx=\"12\" cy=\"12\" r=\"10\"\u003e\u003c\/circle\u003e\u003cpath d=\"m9 12 2 2 4-4\"\u003e\u003c\/path\u003e\u003c\/svg\u003e Verified by Guidaio\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"tbd-row\"\u003e\n\u003cdiv\u003e\n\u003cdiv class=\"label\"\u003eCategories\u003c\/div\u003e\n\u003cdiv class=\"chip-row\"\u003e\n\u003ca class=\"chip cat\" href=\"\/collections\/rag-semantic-search\"\u003eRag Semantic Search\u003c\/a\u003e\u003ca class=\"chip cat\" href=\"\/collections\/notes-knowledge\"\u003eNotes Knowledge\u003c\/a\u003e\u003ca class=\"chip cat\" href=\"\/collections\/customer-service\"\u003eCustomer Service\u003c\/a\u003e\u003ca class=\"chip cat\" href=\"\/collections\/document-processing-files\"\u003eDocument Processing Files\u003c\/a\u003e\u003ca class=\"chip cat\" href=\"\/collections\/manufacturing\"\u003eManufacturing\u003c\/a\u003e\u003ca class=\"chip cat\" href=\"\/collections\/operations-supply\"\u003eOperations Supply\u003c\/a\u003e\u003ca class=\"chip cat\" href=\"\/collections\/documentation\"\u003eDocumentation\u003c\/a\u003e\u003ca class=\"chip cat\" href=\"\/collections\/ocr-doc-parsing\"\u003eOcr Doc Parsing\u003c\/a\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv class=\"label\"\u003eTarget domains\u003c\/div\u003e\n\u003cdiv class=\"chip-row\"\u003e\n\u003ca class=\"chip dom\" href=\"\/collections\/mechanical-manufacturing\"\u003eMechanical Manufacturing\u003c\/a\u003e\u003ca class=\"chip dom\" href=\"\/collections\/customer-support-success\"\u003eCustomer Support Success\u003c\/a\u003e\u003ca class=\"chip dom\" href=\"\/collections\/quality-regulatory\"\u003eQuality Regulatory\u003c\/a\u003e\u003ca class=\"chip dom\" href=\"\/collections\/sales-business-development\"\u003eSales Business Development\u003c\/a\u003e\u003ca class=\"chip dom\" href=\"\/collections\/operations-administration\"\u003eOperations Administration\u003c\/a\u003e\u003ca class=\"chip dom\" href=\"\/collections\/electrical-electronics\"\u003eElectrical Electronics\u003c\/a\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"cta-row\"\u003e\n\u003ca class=\"btn btn-primary\" href=\"https:\/\/techbuddy.cz\/en\" target=\"_blank\" rel=\"noopener\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"16\" height=\"16\"\u003e\u003cpath d=\"M15 3h6v6\"\u003e\u003c\/path\u003e\u003cpath d=\"M10 14 21 3\"\u003e\u003c\/path\u003e\u003cpath d=\"M18 13v6a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V8a2 2 0 0 1 2-2h6\"\u003e\u003c\/path\u003e\u003c\/svg\u003e Discover TechBuddy\u003c\/a\u003e\u003ca class=\"btn btn-secondary\" href=\"https:\/\/techbuddy.cz\/en\/demo\" target=\"_blank\" rel=\"noopener\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolygon points=\"6 3 20 12 6 21 6 3\"\u003e\u003c\/polygon\u003e\u003c\/svg\u003e Book a demo\u003c\/a\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003caside class=\"snapshot\"\u003e\u003ch3\u003eSnapshot\u003c\/h3\u003e\n\u003cdl\u003e\n\u003cdiv class=\"row\"\u003e\n\u003cdt\u003ePricing model\u003c\/dt\u003e\n\u003cdd\u003eContact Sales\u003c\/dd\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"row\"\u003e\n\u003cdt\u003eFree plan\u003c\/dt\u003e\n\u003cdd\u003eNo\u003c\/dd\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"row\"\u003e\n\u003cdt\u003eAPI available\u003c\/dt\u003e\n\u003cdd\u003eYes\u003c\/dd\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"row\"\u003e\n\u003cdt\u003eDeployment\u003c\/dt\u003e\n\u003cdd\u003eWeb app · API\u003c\/dd\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"row\"\u003e\n\u003cdt\u003eLanguages\u003c\/dt\u003e\n\u003cdd\u003eEnglish · German · Czech\u003c\/dd\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"row\"\u003e\n\u003cdt\u003eTool status\u003c\/dt\u003e\n\u003cdd\u003eActive\u003c\/dd\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"row\"\u003e\n\u003cdt\u003eCountry of origin\u003c\/dt\u003e\n\u003cdd\u003e🇨🇿 Czechia\u003c\/dd\u003e\n\u003c\/div\u003e\n\u003c\/dl\u003e\u003c\/aside\u003e\n\u003c\/div\u003e\u003c\/div\u003e\n\u003cnav class=\"toc\" aria-label=\"Page sections\"\u003e\u003ca href=\"#what\"\u003eWhat is it\u003c\/a\u003e\u003ca href=\"#bestnot\"\u003eWhen to use TechBuddy \/ When not to\u003c\/a\u003e\u003ca href=\"#how\"\u003eHow to use\u003c\/a\u003e\u003ca href=\"#proscons\"\u003ePros \u0026amp; Cons\u003c\/a\u003e\u003ca href=\"#pricing\"\u003ePricing\u003c\/a\u003e\u003ca href=\"#trust\"\u003eTrust \u0026amp; Privacy\u003c\/a\u003e\u003ca href=\"#watch\"\u003eWatch-outs\u003c\/a\u003e\u003ca href=\"#setup\"\u003eSetup \u0026amp; Integrations\u003c\/a\u003e\u003ca href=\"#company\"\u003eCompany\u003c\/a\u003e\u003ca href=\"#resources\"\u003eResources\u003c\/a\u003e\u003ca href=\"#alternatives\"\u003eAlternatives\u003c\/a\u003e\u003ca href=\"#faq\"\u003eFAQ\u003c\/a\u003e\u003ca href=\"#conclusion\"\u003eConclusion\u003c\/a\u003e\u003c\/nav\u003e\n\u003csection class=\"block\" id=\"what\"\u003e\u003cdiv class=\"head\"\u003e\n\u003cspan class=\"eyebrow\"\u003eOverview\u003c\/span\u003e\u003ch2\u003eWhat is TechBuddy?\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"grid-2\"\u003e\n\u003cdiv class=\"rich justify\"\u003e\n\u003cp\u003eTechBuddy is an enterprise AI assistant that answers technical questions from a company's own knowledge rather than from the open web. It connects to material a manufacturer or service organisation already owns: technical documentation in PDF and Word, historical tickets from Excel, CSV, JSON, Jira and SAP, internal wikis and articles, training material in PowerPoint and video, product catalogues, selected websites and schematics in standard image formats. The publisher stresses that no migration is needed — the assistant reads directly from existing sources and keeps them in sync. Connectors for Daktela and Helios appear on the same list but are marked \u003ci\u003ein progress\u003c\/i\u003e rather than available.\u003c\/p\u003e\n\u003cp\u003eThe engine is presented as purpose-built for technical content. Where generic chatbots stumble on tables and long structured documents and return confident but wrong answers, TechBuddy builds a metadata layer linking documents to one another and is tuned to handle vague, half-formed questions. \u003cb\u003eEvery answer carries its sources inline\u003c\/b\u003e, so a technician can open the original page in one click, and a thumbs-up or thumbs-down rating feeds back into accuracy.\u003c\/p\u003e\n\u003cp\u003eFour audiences are described. First-line technical support searches manuals and past tickets and receives drafted answers to recurring questions. Service and field teams identify faults, retrieve repair steps and review a machine's history before a visit. Technical sales checks compatibility and parameters without waiting for an engineer. Management sees which questions keep coming back and where the documentation has gaps. Ready-made packages exist for field technicians, support, sales, maintenance, customers and management, with role-based access and interface languages covering English, German and Czech.\u003c\/p\u003e\n\u003cp\u003eThree deployment models are offered: a managed SaaS hosted in the EU, deployment into the customer's own cloud, and a fully on-premise option running on the BullSequana AI platform, air-gapped environments included. Listed security measures are TLS 1.3 in transit, AES-256 at rest, and single sign-on through SAML or OIDC. TechBuddy is published by DataSentics, a.s., of Prague. The vendor claims 15-30% faster ticket resolution and 1.6x faster onboarding; these are its own figures, not independent measurements.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003ch3 style=\"font-size:14px;margin-bottom:12px;color:var(--gv3-brand-ink);text-transform:uppercase;letter-spacing:.08em\"\u003eWhat it does\u003c\/h3\u003e\n\u003cul class=\"brand-list\"\u003e\n\u003cli\u003eAnswer technical questions in plain language from your own manuals, SOPs and ticket history\u003c\/li\u003e\n\u003cli\u003eShow the source document behind each answer and open it in a single click\u003c\/li\u003e\n\u003cli\u003eRetrieve a machine's past incidents and resolutions before a service visit\u003c\/li\u003e\n\u003cli\u003eSuggest likely causes and repair steps for a reported fault or error code\u003c\/li\u003e\n\u003cli\u003eCheck product compatibility and technical parameters when preparing a quote\u003c\/li\u003e\n\u003cli\u003eSurface recurring questions and gaps in the documentation for managers\u003c\/li\u003e\n\u003cli\u003eRate answers up or down to improve accuracy over time\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003csection class=\"block soft\" id=\"bestnot\"\u003e\u003cdiv class=\"head\"\u003e\n\u003cspan class=\"eyebrow\"\u003eAudience\u003c\/span\u003e\u003ch2\u003eWhen to use TechBuddy \/ When not to\u003c\/h2\u003e\n\u003cp class=\"lead\"\u003eA quick filter to help you decide if TechBuddy is the right fit.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"bestnot\"\u003e\n\u003cdiv class=\"card for\"\u003e\n\u003ch3\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"16\" height=\"16\"\u003e\u003cpath d=\"M7 10v12\"\u003e\u003c\/path\u003e\u003cpath d=\"M15 5.88 14 10h5.83a2 2 0 0 1 1.92 2.56l-2.33 8A2 2 0 0 1 17.5 22H4a2 2 0 0 1-2-2v-8a2 2 0 0 1 2-2h2.76a2 2 0 0 0 1.79-1.11L12 2a3.13 3.13 0 0 1 3 3.88Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e When to use TechBuddy\u003c\/h3\u003e\n\u003cul class=\"brand-list\"\u003e\n\u003cli\u003eFirst-line technical support teams that spend their day searching manuals and past tickets for answers they have already given before\u003c\/li\u003e\n\u003cli\u003eField service and maintenance technicians who need repair steps, machine history and schematics while standing in front of the equipment\u003c\/li\u003e\n\u003cli\u003eTechnical sales and pre-sales staff who must confirm compatibility and product parameters before quoting, without queuing for an engineer\u003c\/li\u003e\n\u003cli\u003eOperations and service managers looking for evidence of which questions recur and where the technical documentation actually fails\u003c\/li\u003e\n\u003cli\u003eRegulated or security-conscious manufacturers that need an air-gapped or customer-cloud deployment rather than a public chatbot\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"card not\"\u003e\n\u003ch3\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"16\" height=\"16\"\u003e\u003cpath d=\"M17 14V2\"\u003e\u003c\/path\u003e\u003cpath d=\"M9 18.12 10 14H4.17a2 2 0 0 1-1.92-2.56l2.33-8A2 2 0 0 1 6.5 2H20a2 2 0 0 1 2 2v8a2 2 0 0 1-2 2h-2.76a2 2 0 0 0-1.79 1.11L12 22a3.13 3.13 0 0 1-3-3.88Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e When not to use TechBuddy\u003c\/h3\u003e\n\u003cul class=\"brand-list\"\u003e\n\u003cli\u003eAnyone who wants to sign up and start in five minutes: every plan routes to a sales conversation and onboarding is measured in weeks\u003c\/li\u003e\n\u003cli\u003eBuyers who need a published price before making contact, since no rate is displayed anywhere on the pricing page\u003c\/li\u003e\n\u003cli\u003eIndividuals and very small teams looking for a permanent free tier, which the published plan line-up does not include\u003c\/li\u003e\n\u003cli\u003eOrganisations with no meaningful corpus of technical documents or ticket history, as the assistant has nothing of its own to draw on\u003c\/li\u003e\n\u003cli\u003eUsers expecting a mobile app, because no iOS or Android application is published and nothing is offered on either store\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003csection class=\"block soft\" id=\"how\"\u003e\u003cdiv class=\"head\"\u003e\n\u003cspan class=\"eyebrow\"\u003eGet started\u003c\/span\u003e\u003ch2\u003eHow to use TechBuddy\u003c\/h2\u003e\n\u003cp class=\"lead\"\u003eA typical end-to-end flow, from setup to results.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003col class=\"steps\"\u003e\n\u003cli\u003eBook the introductory meeting from the site, either through the demo booking form or by writing to the general contact address\u003c\/li\u003e\n\u003cli\u003eAttend the free 30-minute session, in which the vendor demonstrates the assistant on real examples with no commitment\u003c\/li\u003e\n\u003cli\u003eAgree the scope of a pilot and hand over a first slice of your documentation, tickets and product data\u003c\/li\u003e\n\u003cli\u003eGrant the access rights and technical documentation the vendor needs to configure the service during onboarding\u003c\/li\u003e\n\u003cli\u003eRun the one-month pilot with a limited version on your own data, using a small group of champions on your side\u003c\/li\u003e\n\u003cli\u003eGive feedback and rate answers so the assistant is tuned to your vocabulary and your equipment\u003c\/li\u003e\n\u003cli\u003eDecide on the deployment model: managed SaaS in the EU, your own cloud, or on-premise on BullSequana AI hardware\u003c\/li\u003e\n\u003cli\u003eScale to the full document set and to every relevant team during the second month, connecting live data sources\u003c\/li\u003e\n\u003cli\u003eConnect single sign-on through SAML or OIDC and configure role-based permissions for each team\u003c\/li\u003e\n\u003cli\u003eMove into ongoing support, where the vendor maintains and extends the solution as your needs change\u003c\/li\u003e\n\u003c\/ol\u003e\u003c\/section\u003e\n\u003csection class=\"block\" id=\"proscons\"\u003e\u003cdiv class=\"head\"\u003e\n\u003cspan class=\"eyebrow\"\u003eQuick read\u003c\/span\u003e\u003ch2\u003ePros \u0026amp; Cons\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"grid-2\"\u003e\n\u003cdiv class=\"pc pros\"\u003e\n\u003ch3\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003ccircle cx=\"12\" cy=\"12\" r=\"10\"\u003e\u003c\/circle\u003e\u003cpath d=\"m9 12 2 2 4-4\"\u003e\u003c\/path\u003e\u003c\/svg\u003e Pros\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003eEvery answer cites the document it came from, which makes the output checkable instead of merely plausible\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003eGenuine sovereignty options: EU hosting by default, or deployment in your own cloud, or fully on-premise and air-gapped\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003eThe vendor states plainly that customer data is not used to train AI models and is not passed to third parties\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003eReads existing sources without a migration project, and names its connectors: SAP, Jira, Confluence and SharePoint\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003eA Data Processing Agreement is offered on request and a personal data processing clause is annexed to the contract\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003eEnterprise access controls are standard rather than an upsell: SSO through SAML or OIDC with role-based permissions\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003eShort stated timeline — a first working version inside a month and a complete solution in two\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pc cons\"\u003e\n\u003ch3\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"16\" height=\"16\"\u003e\u003ccircle cx=\"12\" cy=\"12\" r=\"10\"\u003e\u003c\/circle\u003e\u003cline x1=\"4.93\" y1=\"4.93\" x2=\"19.07\" y2=\"19.07\"\u003e\u003c\/line\u003e\u003c\/svg\u003e Cons\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cline x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\u003e\u003c\/line\u003e\u003cline x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\u003e\u003c\/line\u003e\u003c\/svg\u003e \u003cspan\u003eNo price is published anywhere: all five offers route to a sales conversation, so budgeting requires a call\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cline x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\u003e\u003c\/line\u003e\u003cline x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\u003e\u003c\/line\u003e\u003c\/svg\u003e \u003cspan\u003eNo permanent free plan is offered, and the one-month pilot is never described as free on the site\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cline x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\u003e\u003c\/line\u003e\u003cline x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\u003e\u003c\/line\u003e\u003c\/svg\u003e \u003cspan\u003eAPI access is sold in the top tier but no public API documentation exists anywhere on the site\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cline x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\u003e\u003c\/line\u003e\u003cline x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\u003e\u003c\/line\u003e\u003c\/svg\u003e \u003cspan\u003eNo subprocessor list is published; only Microsoft Azure and Calendly are named, in two separate documents\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cline x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\u003e\u003c\/line\u003e\u003cline x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\u003e\u003c\/line\u003e\u003c\/svg\u003e \u003cspan\u003eThe privacy policy is short and reads as a website notice rather than a policy covering the service itself\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cline x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\u003e\u003c\/line\u003e\u003cline x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\u003e\u003c\/line\u003e\u003c\/svg\u003e \u003cspan\u003eNo AI model is ever named — the vendor says only that it combines the best-performing models of the moment\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cline x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\u003e\u003c\/line\u003e\u003cline x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\u003e\u003c\/line\u003e\u003c\/svg\u003e \u003cspan\u003eNo mobile application is published on either the App Store or Google Play\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003csection class=\"block soft\" id=\"pricing\"\u003e\u003cdiv class=\"head\"\u003e\n\u003cspan class=\"eyebrow\"\u003ePricing\u003c\/span\u003e\u003ch2\u003ePricing \u0026amp; Plans\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cp class=\"rich justify\" style=\"color:var(--gv3-ink-2);margin:0 0 18px;max-width:80ch\"\u003eTechBuddy does not publish its prices. All five commercial offers — Essential, Growth, Scale, Enterprise and TechBuddy in a Box — direct the visitor to contact sales or request a quote, and no amount appears on the pricing page in any of the site's three languages. There is no permanent free plan. The only element explicitly described as free is the 30-minute introductory consultation; the one-month pilot that follows is presented as carrying no commitment, but the site does not state that it is free of charge. The pricing page announces that there are no implementation fees, whereas the terms of service state that implementation is charged separately from the subscription — a point worth clarifying in writing. The subscription itself becomes payable when the service goes live in production, is invoiced monthly unless the order says otherwise, renews automatically for one-year periods with thirty days' notice, and may be indexed each January to Czech inflation.\u003c\/p\u003e\n\u003cdiv class=\"plan-grid\"\u003e\n\u003cdiv class=\"plan\"\u003e\n\u003cdiv class=\"pname\"\u003ePlan 1\u003c\/div\u003e\n\u003cdiv class=\"pprice\"\u003eEssential\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003eup to 15 active users\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003e10\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003e000 queries per month\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003e75\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003e000 document pages\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003ebasic integration and email support\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plan featured\"\u003e\n\u003cspan class=\"pill\"\u003eMost popular\u003c\/span\u003e\u003cdiv class=\"pname\"\u003ePlan 2\u003c\/div\u003e\n\u003cdiv class=\"pprice\"\u003eGrowth\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003eup to 40 active users\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003e30\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003e000 queries per month\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003e250\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003e000 document pages\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003eticketing integration\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003eanalytics and reporting\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003epriority support and team onboarding\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plan\"\u003e\n\u003cdiv class=\"pname\"\u003ePlan 3\u003c\/div\u003e\n\u003cdiv class=\"pprice\"\u003eScale\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003e100+ active users\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003e80k+ queries per month\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003e750\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003e000+ document pages\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003eAPI access\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003eadvanced roles and permissions\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003eand SLA guarantees\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plan\"\u003e\n\u003cdiv class=\"pname\"\u003ePlan 4\u003c\/div\u003e\n\u003cdiv class=\"pprice\"\u003eEnterprise\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003edeployment into the customer's own cloud\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003ewhite-box solution with prepared integrations and a dedicated implementation team\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003equoted individually\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plan\"\u003e\n\u003cdiv class=\"pname\"\u003ePlan 5\u003c\/div\u003e\n\u003cdiv class=\"pprice\"\u003eTechBuddy in a Box\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003eon-premise deployment with full data sovereignty and air-gapped support\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003eon the customer's own hardware or on Bull hardware supplied pre-installed\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolyline points=\"20 6 9 17 4 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e \u003cspan\u003equoted individually\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pricing-extras\"\u003e\u003cdiv class=\"affiliate-note\"\u003ePrices and plans listed above may evolve. Always check the official pricing page before subscribing.\u003c\/div\u003e\u003c\/div\u003e\u003c\/section\u003e\n\u003csection class=\"block\" id=\"trust\"\u003e\u003cdiv class=\"head\"\u003e\n\u003cspan class=\"eyebrow\"\u003eTrust \u0026amp; Privacy\u003c\/span\u003e\u003ch2\u003eData, GDPR \u0026amp; hosting\u003c\/h2\u003e\n\u003cp class=\"lead\"\u003eA consolidated view of how TechBuddy handles your data.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"trust-grid\"\u003e\n\u003cdiv class=\"col\"\u003e\n\u003cdiv class=\"trust-card\"\u003e\n\u003ch3\u003eGDPR overview\u003c\/h3\u003e\n\u003cp class=\"justify\" style=\"color:var(--gv3-ink-2);margin:0\"\u003eGDPR is addressed explicitly rather than implied. The product page carries a dedicated \u003cb\u003eGDPR Compliant\u003c\/b\u003e block claiming full compliance with EU data protection rules, a Data Processing Agreement available on request, and no sharing of data with third parties. The privacy policy, last updated in March 2026, enumerates the usual rights — access, rectification, erasure, objection, portability and withdrawal of consent — and routes their exercise to info@techbuddy.cz. The terms of service go further by annexing a Personal Data Processing Clause to every agreement, which is the contractual DPA. No data protection officer is named, and no Article 27 representative is designated, which is consistent with a publisher established inside the EU. Czech law governs the contract, with arbitration before the Arbitration Court of the Czech Chamber of Commerce.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"trust-card\"\u003e\n\u003ch3\u003eWho owns the data?\u003c\/h3\u003e\n\u003cp class=\"justify\" style=\"color:var(--gv3-ink-2);margin:0 0 12px\"\u003eThe terms of service are unambiguous on ownership: the customer owns and reserves all rights to its Customer Data, and owns the Outputs from the moment the service generates them. DataSentics receives only a non-exclusive licence to display, host, copy, store and use that data as far as running the service requires. A second, broader licence covers Usage Data, which DataSentics may use worldwide and royalty-free to monitor, analyse and improve the product; the customer keeps the raw data, but anything DataSentics derives from it remains the vendor's property. DataSentics separately owns the service itself and all Resultant Data, meaning aggregated and anonymised statistics. Backups are the customer's responsibility. These provisions took effect on 1 June 2025.\u003c\/p\u003e\n\u003ch3\u003eReuse rights\u003c\/h3\u003e\n\u003cp class=\"justify\" style=\"color:var(--gv3-ink-2);margin:0\"\u003eBecause the customer owns both its inputs and the generated outputs, it may reuse them for business purposes without asking DataSentics for permission; the terms simply require that the use be lawful and accept that it happens at the customer's own risk. The vendor advises telling end users that the content is AI-generated, and notes that labelling obligations apply under applicable law from August 2026. On the vendor's own side, use is deliberately narrowed: Usage Data serves monitoring, analysis, feedback processing and product improvement, but expressly not the direct training of AI models. The site repeats the point in its FAQ, adding that hosting on Azure in the EU is chosen precisely so that customer data is neither used for training nor passed to third parties. One caveat: aggregated, anonymised Resultant Data belongs to DataSentics and is not covered by that restriction.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"trust-card\"\u003e\n\u003ch3\u003eData retention \u0026amp; training\u003c\/h3\u003e\n\u003cdiv class=\"kv\"\u003e\n\u003cdiv class=\"k\"\u003eRetention summary\u003c\/div\u003e\n\u003cdiv class=\"v justify\"\u003eThe only firm retention rule the vendor publishes concerns the end of the contract: within 14 days of termination, DataSentics must destroy all data received from the customer in connection with the service, unless the parties agree otherwise or the law requires retention. Access rights cease immediately on termination, so customers may lose access before that deletion happens; the contract makes backing up data the customer's own responsibility and recommends doing so each time an output is generated. Two gaps are worth noting. No retention period is published for data held while the contract is running. And aggregated, anonymised Resultant Data remains the vendor's property and is not covered by the 14-day destruction. The privacy policy, updated in March 2026, contains no retention section at all.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"kv\"\u003e\n\u003cdiv class=\"k\"\u003eTrains on customer data\u003c\/div\u003e\n\u003cdiv class=\"v\"\u003e\u003cspan class=\"badge ok\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpath d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e No\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"kv\"\u003e\n\u003cdiv class=\"k\"\u003eDPA available\u003c\/div\u003e\n\u003cdiv class=\"v\"\u003e\u003cspan class=\"badge ok\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpath d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"\u003e\u003c\/path\u003e\u003cpolyline points=\"14 2 14 8 20 8\"\u003e\u003c\/polyline\u003e\u003cpath d=\"m9 15 2 2 4-4\"\u003e\u003c\/path\u003e\u003c\/svg\u003e Yes\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"kv\"\u003e\n\u003cdiv class=\"k\"\u003eGDPR contact\u003c\/div\u003e\n\u003cdiv class=\"v\"\u003e\u003ca href=\"mailto:info@techbuddy.cz\"\u003einfo@techbuddy.cz\u003c\/a\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"col\"\u003e\u003cdiv class=\"trust-card\"\u003e\n\u003ch3\u003eHosting summary\u003c\/h3\u003e\n\u003cp class=\"justify\" style=\"color:var(--gv3-ink-2);margin:0 0 14px\"\u003eFor the managed version, the vendor states that all data is processed and stored in EU data centres, giving full data sovereignty and compliance with European regulation, and identifies Microsoft Azure in the EU as the hosting platform. No individual country and no specific Azure region is named. Two alternatives are offered for stricter requirements: deployment into the customer's own cloud, where the data never leaves the customer's infrastructure, or a fully on-premise installation on the BullSequana AI platform, which can run air-gapped with no internet dependency. Data is encrypted in transit with TLS 1.3 and at rest with AES-256, and access is controlled through single sign-on via SAML or OIDC with role-based permissions. One clarification worth making: the marketing site itself is served from a United States content delivery network, which says nothing about where the service hosts customer data.\u003c\/p\u003e\n\u003cdiv class=\"kv\"\u003e\n\u003cdiv class=\"k\"\u003eHosting regions\u003c\/div\u003e\n\u003cdiv class=\"v\"\u003e\u003cdiv class=\"flag-row\"\u003e\u003cspan class=\"flag\"\u003eEU\u003c\/span\u003e\u003c\/div\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003csection class=\"block watch\" id=\"watch\"\u003e\u003cdiv class=\"head\"\u003e\n\u003cspan class=\"eyebrow\"\u003eWatch-outs\u003c\/span\u003e\u003ch2\u003eThings to keep in mind\u003c\/h2\u003e\n\u003cp class=\"lead\"\u003eRisks and trade-offs to weigh before adopting TechBuddy.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cul class=\"brand-list\" style=\"grid-template-columns:repeat(2,1fr);display:grid;gap:12px 24px\"\u003e\n\u003cli\u003eAn assistant that answers instantly can erode the diagnostic habit: technicians who stop reading the manual lose the mental model that lets them handle the case the tool gets wrong\u003c\/li\u003e\n\u003cli\u003eThe vendor gives no warranty on the accuracy, completeness or reliability of the output, so responsibility for acting on an answer stays entirely with your team\u003c\/li\u003e\n\u003cli\u003eCitations invite trust, but a cited source can still be outdated or misapplied — the link proves provenance, not correctness\u003c\/li\u003e\n\u003cli\u003eAggregated, anonymised Resultant Data belongs to the vendor and falls outside the promise not to train on customer data\u003c\/li\u003e\n\u003cli\u003eThe contract renews automatically for one-year periods with only thirty days' notice, and the fee may be indexed upward each January without ever going down\u003c\/li\u003e\n\u003cli\u003eThe vendor may suspend or terminate access at its sole discretion, refunding only the unconsumed portion of the fee\u003c\/li\u003e\n\u003cli\u003eJunior staff onboarded largely through the assistant may become productive faster while accumulating less first-hand troubleshooting experience\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\n\u003csection class=\"block\" id=\"setup\"\u003e\u003cdiv class=\"head\"\u003e\n\u003cspan class=\"eyebrow\"\u003eSetup\u003c\/span\u003e\u003ch2\u003eSetup \u0026amp; Integrations\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"setup-grid\"\u003e\n\u003cdiv class=\"setup-card\"\u003e\n\u003ch3 style=\"font-size:15px;margin-bottom:10px\"\u003eTechnical difficulty\u003c\/h3\u003e\n\u003cp class=\"justify\" style=\"color:var(--gv3-ink-2);margin:0 0 14px\"\u003eModerate, and mostly organisational rather than technical. No migration is required — the assistant reads existing sources — and the vendor runs a coordinated onboarding, putting the customer's own effort at under two hours of meetings plus testing and feedback. What the customer must supply is access rights, technical documentation and the relevant data, which in practice means involving whoever controls the document estate. Connecting single sign-on through SAML or OIDC needs IT involvement. The customer-cloud and on-premise options, including air-gapped deployments on BullSequana AI hardware, raise the infrastructure requirement considerably.\u003c\/p\u003e\n\u003ch3 style=\"font-size:15px;margin:14px 0 10px\"\u003eDeployment\u003c\/h3\u003e\n\u003cdiv class=\"flag-row\"\u003e\n\u003cspan class=\"flag\"\u003eWeb app\u003c\/span\u003e\u003cspan class=\"flag\"\u003eAPI\u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"setup-card\"\u003e\n\u003ch3 style=\"font-size:15px;margin-bottom:10px\"\u003eIntegrations\u003c\/h3\u003e\n\u003cdiv class=\"integrations\"\u003e\n\u003cspan class=\"integration\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpath d=\"M6.3 20.3a2.4 2.4 0 0 0 3.4 0L12 18l-6-6-2.3 2.3a2.4 2.4 0 0 0 0 3.4Z\"\u003e\u003c\/path\u003e\u003cpath d=\"m2 22 3-3\"\u003e\u003c\/path\u003e\u003cpath d=\"M7.5 13.5 10 11\"\u003e\u003c\/path\u003e\u003cpath d=\"M10.5 16.5 13 14\"\u003e\u003c\/path\u003e\u003cpath d=\"m18 3-4 4h6l-4 4\"\u003e\u003c\/path\u003e\u003c\/svg\u003e SAP\u003c\/span\u003e\u003cspan class=\"integration\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpath d=\"M6.3 20.3a2.4 2.4 0 0 0 3.4 0L12 18l-6-6-2.3 2.3a2.4 2.4 0 0 0 0 3.4Z\"\u003e\u003c\/path\u003e\u003cpath d=\"m2 22 3-3\"\u003e\u003c\/path\u003e\u003cpath d=\"M7.5 13.5 10 11\"\u003e\u003c\/path\u003e\u003cpath d=\"M10.5 16.5 13 14\"\u003e\u003c\/path\u003e\u003cpath d=\"m18 3-4 4h6l-4 4\"\u003e\u003c\/path\u003e\u003c\/svg\u003e Jira\u003c\/span\u003e\u003cspan class=\"integration\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpath d=\"M6.3 20.3a2.4 2.4 0 0 0 3.4 0L12 18l-6-6-2.3 2.3a2.4 2.4 0 0 0 0 3.4Z\"\u003e\u003c\/path\u003e\u003cpath d=\"m2 22 3-3\"\u003e\u003c\/path\u003e\u003cpath d=\"M7.5 13.5 10 11\"\u003e\u003c\/path\u003e\u003cpath d=\"M10.5 16.5 13 14\"\u003e\u003c\/path\u003e\u003cpath d=\"m18 3-4 4h6l-4 4\"\u003e\u003c\/path\u003e\u003c\/svg\u003e Confluence\u003c\/span\u003e\u003cspan class=\"integration\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpath d=\"M6.3 20.3a2.4 2.4 0 0 0 3.4 0L12 18l-6-6-2.3 2.3a2.4 2.4 0 0 0 0 3.4Z\"\u003e\u003c\/path\u003e\u003cpath d=\"m2 22 3-3\"\u003e\u003c\/path\u003e\u003cpath d=\"M7.5 13.5 10 11\"\u003e\u003c\/path\u003e\u003cpath d=\"M10.5 16.5 13 14\"\u003e\u003c\/path\u003e\u003cpath d=\"m18 3-4 4h6l-4 4\"\u003e\u003c\/path\u003e\u003c\/svg\u003e SharePoint\u003c\/span\u003e\n\u003c\/div\u003e\n\u003ch3 style=\"font-size:15px;margin:14px 0 10px\"\u003eSupported languages\u003c\/h3\u003e\n\u003cdiv class=\"flag-row\"\u003e\n\u003cspan class=\"flag\"\u003eEnglish\u003c\/span\u003e\u003cspan class=\"flag\"\u003eGerman\u003c\/span\u003e\u003cspan class=\"flag\"\u003eCzech\u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003csection class=\"block soft\" id=\"company\"\u003e\u003cdiv class=\"head\"\u003e\n\u003cspan class=\"eyebrow\"\u003eCompany\u003c\/span\u003e\u003ch2\u003eBehind TechBuddy\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"company-grid\"\u003e\n\u003cdiv class=\"company-card\"\u003e\n\u003cdiv class=\"kv\"\u003e\n\u003cdiv class=\"k\"\u003eCompany name\u003c\/div\u003e\n\u003cdiv class=\"v\"\u003e\u003cb\u003eDataSentics, a.s.\u003c\/b\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"kv\"\u003e\n\u003cdiv class=\"k\"\u003eFounded\u003c\/div\u003e\n\u003cdiv class=\"v\"\u003eINFORMATION_NOT_FOUND\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"kv\"\u003e\n\u003cdiv class=\"k\"\u003eCountry of origin\u003c\/div\u003e\n\u003cdiv class=\"v\"\u003e🇨🇿 Czechia\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"kv\"\u003e\n\u003cdiv class=\"k\"\u003eHeadquarters\u003c\/div\u003e\n\u003cdiv class=\"v\"\u003eWashingtonova 1599\/17, Nové Město, 110 00 Praha 1, Czechia\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"kv\"\u003e\n\u003cdiv class=\"k\"\u003eUBO\u003c\/div\u003e\n\u003cdiv class=\"v\"\u003eINFORMATION_NOT_FOUND\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"kv\"\u003e\n\u003cdiv class=\"k\"\u003eUBO country\u003c\/div\u003e\n\u003cdiv class=\"v\"\u003eINFORMATION_NOT_FOUND\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"kv\"\u003e\n\u003cdiv class=\"k\"\u003eDomain registrar country\u003c\/div\u003e\n\u003cdiv class=\"v\"\u003e🇦🇺 Australia\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"kv\"\u003e\n\u003cdiv class=\"k\"\u003eLegal contact\u003c\/div\u003e\n\u003cdiv class=\"v\"\u003e\u003ca href=\"mailto:info@datasentics.com\"\u003einfo@datasentics.com\u003c\/a\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"display:grid;gap:14px\"\u003e\u003cdiv class=\"company-card\"\u003e\n\u003ch3 style=\"font-size:15px;margin-bottom:10px\"\u003eSocial\u003c\/h3\u003e\n\u003cdiv class=\"social-row\"\u003e\u003ca class=\"social\" href=\"https:\/\/www.linkedin.com\/company\/techbuddybydatasentics\/\" target=\"_blank\" rel=\"noopener\" aria-label=\"LinkedIn\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"18\" height=\"18\"\u003e\u003cpath d=\"M16 8a6 6 0 0 1 6 6v7h-4v-7a2 2 0 0 0-4 0v7h-4v-7a6 6 0 0 1 6-6z\"\u003e\u003c\/path\u003e\u003crect x=\"2\" y=\"9\" width=\"4\" height=\"12\"\u003e\u003c\/rect\u003e\u003ccircle cx=\"4\" cy=\"4\" r=\"2\"\u003e\u003c\/circle\u003e\u003c\/svg\u003e\u003c\/a\u003e\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003csection class=\"block\" id=\"resources\"\u003e\u003cdiv class=\"head\"\u003e\n\u003cspan class=\"eyebrow\"\u003eOfficial links\u003c\/span\u003e\u003ch2\u003eResources\u003c\/h2\u003e\n\u003cp class=\"lead\"\u003eAll the official URLs gathered for verification and reference.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"res-grid\"\u003e\n\u003ca class=\"res\" href=\"https:\/\/techbuddy.cz\/en\" target=\"_blank\" rel=\"noopener\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003ccircle cx=\"12\" cy=\"12\" r=\"10\"\u003e\u003c\/circle\u003e\u003cpath d=\"M12 2a14.5 14.5 0 0 0 0 20 14.5 14.5 0 0 0 0-20\"\u003e\u003c\/path\u003e\u003cpath d=\"M2 12h20\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\u003cdiv class=\"res-text\"\u003e\n\u003cdiv\u003eHomepage\u003c\/div\u003e\n\u003cdiv class=\"url\"\u003etechbuddy.cz\/en\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/a\u003e\u003ca class=\"res\" href=\"https:\/\/techbuddy.cz\/en\/pricing\" target=\"_blank\" rel=\"noopener\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cline x1=\"12\" y1=\"2\" x2=\"12\" y2=\"22\"\u003e\u003c\/line\u003e\u003cpath d=\"M17 5H9.5a3.5 3.5 0 0 0 0 7h5a3.5 3.5 0 0 1 0 7H6\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\u003cdiv class=\"res-text\"\u003e\n\u003cdiv\u003ePricing\u003c\/div\u003e\n\u003cdiv class=\"url\"\u003etechbuddy.cz\/en\/pricing\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/a\u003e\u003ca class=\"res\" href=\"https:\/\/techbuddy.cz\/en\/product\" target=\"_blank\" rel=\"noopener\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolygon points=\"12 2 2 7 12 12 22 7 12 2\"\u003e\u003c\/polygon\u003e\u003cpolyline points=\"2 17 12 22 22 17\"\u003e\u003c\/polyline\u003e\u003cpolyline points=\"2 12 12 17 22 12\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e\u003cdiv class=\"res-text\"\u003e\n\u003cdiv\u003eFeatures\u003c\/div\u003e\n\u003cdiv class=\"url\"\u003etechbuddy.cz\/en\/product\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/a\u003e\u003ca class=\"res\" href=\"https:\/\/techbuddy.cz\/en\/about\" target=\"_blank\" rel=\"noopener\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003ccircle cx=\"12\" cy=\"12\" r=\"10\"\u003e\u003c\/circle\u003e\u003cline x1=\"12\" y1=\"16\" x2=\"12\" y2=\"12\"\u003e\u003c\/line\u003e\u003cline x1=\"12\" y1=\"8\" x2=\"12.01\" y2=\"8\"\u003e\u003c\/line\u003e\u003c\/svg\u003e\u003cdiv class=\"res-text\"\u003e\n\u003cdiv\u003eAbout\u003c\/div\u003e\n\u003cdiv class=\"url\"\u003etechbuddy.cz\/en\/about\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/a\u003e\u003ca class=\"res\" href=\"https:\/\/techbuddy.cz\/en\/contact\" target=\"_blank\" rel=\"noopener\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003crect x=\"2\" y=\"4\" width=\"20\" height=\"16\" rx=\"2\"\u003e\u003c\/rect\u003e\u003cpath d=\"m22 7-10 5L2 7\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\u003cdiv class=\"res-text\"\u003e\n\u003cdiv\u003eContact\u003c\/div\u003e\n\u003cdiv class=\"url\"\u003etechbuddy.cz\/en\/contact\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/a\u003e\u003ca class=\"res\" href=\"https:\/\/techbuddy.cz\/en\/demo\" target=\"_blank\" rel=\"noopener\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolygon points=\"6 3 20 12 6 21 6 3\"\u003e\u003c\/polygon\u003e\u003c\/svg\u003e\u003cdiv class=\"res-text\"\u003e\n\u003cdiv\u003eDemo\u003c\/div\u003e\n\u003cdiv class=\"url\"\u003etechbuddy.cz\/en\/demo\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/a\u003e\u003ca class=\"res\" href=\"https:\/\/techbuddy.cz\/en\/terms\" target=\"_blank\" rel=\"noopener\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpath d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"\u003e\u003c\/path\u003e\u003cpolyline points=\"14 2 14 8 20 8\"\u003e\u003c\/polyline\u003e\u003cline x1=\"16\" y1=\"13\" x2=\"8\" y2=\"13\"\u003e\u003c\/line\u003e\u003cline x1=\"16\" y1=\"17\" x2=\"8\" y2=\"17\"\u003e\u003c\/line\u003e\u003cpolyline points=\"10 9 9 9 8 9\"\u003e\u003c\/polyline\u003e\u003c\/svg\u003e\u003cdiv class=\"res-text\"\u003e\n\u003cdiv\u003eTerms\u003c\/div\u003e\n\u003cdiv class=\"url\"\u003etechbuddy.cz\/en\/terms\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/a\u003e\u003ca class=\"res\" href=\"https:\/\/techbuddy.cz\/en\/privacy\" target=\"_blank\" rel=\"noopener\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpath d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\u003cdiv class=\"res-text\"\u003e\n\u003cdiv\u003ePrivacy policy\u003c\/div\u003e\n\u003cdiv class=\"url\"\u003etechbuddy.cz\/en\/privacy\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/a\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003csection class=\"block soft\" id=\"alternatives\"\u003e\u003cdiv class=\"head\"\u003e\n\u003cspan class=\"eyebrow\"\u003eCompare\u003c\/span\u003e\u003ch2\u003eAlternatives\u003c\/h2\u003e\n\u003cp class=\"lead\"\u003eTools that compete with or complement TechBuddy.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"alts\"\u003e\n\u003cspan class=\"alt\"\u003e\u003cspan class=\"av\"\u003eC\u003c\/span\u003e ChatGPT\u003c\/span\u003e\u003cspan class=\"alt\"\u003e\u003cspan class=\"av\"\u003eC\u003c\/span\u003e Copilot\u003c\/span\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003csection class=\"block\" id=\"faq\"\u003e\u003cdiv class=\"head\"\u003e\n\u003cspan class=\"eyebrow\"\u003eFAQ\u003c\/span\u003e\u003ch2\u003eFrequently asked questions\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat kinds of documents can TechBuddy actually read? \u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cline x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\u003e\u003c\/line\u003e\u003cline x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\u003e\u003c\/line\u003e\u003c\/svg\u003e\u003c\/summary\u003e\u003cdiv class=\"ans justify\"\u003eTechnical documentation in PDF and Word, historical tickets from Excel, CSV, JSON, Jira and SAP, internal wikis and articles, training material in PowerPoint and video, product catalogues, selected websites, and schematics in standard image formats. Daktela and Helios connectors are shown as in progress rather than available.\u003c\/div\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eHow is it different from ChatGPT or Microsoft Copilot? \u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cline x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\u003e\u003c\/line\u003e\u003cline x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\u003e\u003c\/line\u003e\u003c\/svg\u003e\u003c\/summary\u003e\u003cdiv class=\"ans justify\"\u003eThe vendor argues that generic assistants reach roughly 80% accuracy and then hit a wall of hallucinations, wrong answers to nuanced questions and irrelevant sources. Its own engine sits on top of general models and is tuned for technical material, returning answers with verifiable citations.\u003c\/div\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eWhich AI models does it use? \u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cline x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\u003e\u003c\/line\u003e\u003cline x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\u003e\u003c\/line\u003e\u003c\/svg\u003e\u003c\/summary\u003e\u003cdiv class=\"ans justify\"\u003eThe vendor does not name any. It says it combines the best-performing models of the moment with its own technology, and argues that the model matters less than how the data is prepared and searched. If knowing your model provider matters to you, ask before signing.\u003c\/div\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eWhere is the data hosted and is it used for training? \u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cline x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\u003e\u003c\/line\u003e\u003cline x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\u003e\u003c\/line\u003e\u003c\/svg\u003e\u003c\/summary\u003e\u003cdiv class=\"ans justify\"\u003eThe managed version runs as SaaS on Microsoft Azure inside the EU, and the vendor states that customer data is neither used for training nor sent to third parties. Customer-cloud and fully on-premise deployments are available for stricter requirements, including air-gapped environments.\u003c\/div\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eHow much does TechBuddy cost? \u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cline x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\u003e\u003c\/line\u003e\u003cline x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\u003e\u003c\/line\u003e\u003c\/svg\u003e\u003c\/summary\u003e\u003cdiv class=\"ans justify\"\u003eNo price is published. All five offers, from Essential through to the on-premise TechBuddy in a Box, direct you to contact sales or request a quote. There is no permanent free plan, and the subscription becomes payable when the service goes live in production.\u003c\/div\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eHow long does it take to get running? \u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cline x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\u003e\u003c\/line\u003e\u003cline x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\u003e\u003c\/line\u003e\u003c\/svg\u003e\u003c\/summary\u003e\u003cdiv class=\"ans justify\"\u003eThe vendor describes roughly two months: a one-month implementation phase using part of your data with selected champions, then a month of scaling to the full document set and all relevant teams. It also claims a first working version inside the first month.\u003c\/div\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eHow much work does it create for our team? \u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cline x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\u003e\u003c\/line\u003e\u003cline x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\u003e\u003c\/line\u003e\u003c\/svg\u003e\u003c\/summary\u003e\u003cdiv class=\"ans justify\"\u003eThe vendor puts introductory meetings at under two hours in total, with the remaining effort spent testing and giving feedback. Beyond that, the contract requires you to supply the relevant data, access rights and technical documentation needed to configure the service.\u003c\/div\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eIs there an API, and is it documented? \u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cline x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\u003e\u003c\/line\u003e\u003cline x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\u003e\u003c\/line\u003e\u003c\/svg\u003e\u003c\/summary\u003e\u003cdiv class=\"ans justify\"\u003eAPI access is listed as a feature of the top Scale plan, but no public API documentation exists on the site — the complete sitemap contains no developer or documentation pages. Treat the API as sold but undocumented, and ask for the specification during the sales conversation.\u003c\/div\u003e\u003c\/details\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003csection class=\"block conclusion\" id=\"conclusion\"\u003e\u003cdiv class=\"head\"\u003e\n\u003cspan class=\"eyebrow\"\u003eConclusion\u003c\/span\u003e\u003ch2\u003eShould you pick TechBuddy?\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"rich justify\" style=\"max-width:80ch\"\u003e\n\u003cp\u003eTechBuddy is a deliberately narrow product, and that is its strength. It does not try to be a general assistant; it tries to make a manufacturer's own technical knowledge searchable and, crucially, checkable. The inline citation on every answer is the feature that matters most here, because the audience — technicians, support agents, pre-sales engineers — cannot afford a confident wrong answer about an error code or a compatibility question. The deployment options are unusually serious for a product of this size: EU-hosted SaaS by default, the customer's own cloud, or a genuinely on-premise installation on BullSequana AI hardware that can run air-gapped. Combined with a plain statement that customer data is not used to train models, that gives a regulated manufacturer a real path to adoption.\u003c\/p\u003e\n\u003cp\u003eThe reservations are commercial and documentary rather than technical. Nothing about the price is public, so the first honest estimate of cost only arrives after a sales call, and the pricing page's promise of no implementation fees sits awkwardly beside a contract that charges implementation separately. API access is sold in the top tier without a single page of public documentation. The privacy policy is thin and reads as a website notice rather than a policy for the service, no subprocessor list is published, and no model provider is named. The vendor also says it \u003ci\u003efollows\u003c\/i\u003e ISO 27001 practices, which is not the same as holding the certificate.\u003c\/p\u003e\n\u003cp\u003eFor an industrial or service organisation with a real documentation estate and a two-month appetite for onboarding, TechBuddy is worth the demo. Go into the sales conversation with a written list of questions: total cost, what implementation is charged, which models process your data, and who the subprocessors are.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"cta-row\"\u003e\n\u003ca class=\"btn btn-primary\" href=\"https:\/\/techbuddy.cz\/en\" target=\"_blank\" rel=\"noopener\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"16\" height=\"16\"\u003e\u003cpath d=\"M15 3h6v6\"\u003e\u003c\/path\u003e\u003cpath d=\"M10 14 21 3\"\u003e\u003c\/path\u003e\u003cpath d=\"M18 13v6a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V8a2 2 0 0 1 2-2h6\"\u003e\u003c\/path\u003e\u003c\/svg\u003e Visit TechBuddy\u003c\/a\u003e\u003ca class=\"btn btn-secondary\" href=\"https:\/\/techbuddy.cz\/en\/demo\" target=\"_blank\" rel=\"noopener\"\u003e\u003csvg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"14\" height=\"14\"\u003e\u003cpolygon points=\"6 3 20 12 6 21 6 3\"\u003e\u003c\/polygon\u003e\u003c\/svg\u003e Watch the demo\u003c\/a\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"DataSentics, a.s.","offers":[{"title":"Default Title","offer_id":58389902328139,"sku":null,"price":0.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1038\/0905\/7099\/files\/official-techbuddy-by-guidaio_b1285a52-0779-4cc1-852f-d70e36293c03.png?v=1788736743","url":"https:\/\/guidaio.com\/products\/techbuddy","provider":"Guidaio","version":"1.0","type":"link"}