QiTASC
QiTASC is an Austrian end-to-end test automation framework for telecom, IoT and digital services. AI agents drive tests around the clock on real devices in a remote lab, combining software, custom hardware and managed testing services.
What is QiTASC?
QiTASC, short for Quality improving Tools And Services Company, is an end-to-end test automation framework built by QiTASC GmbH, a family business founded in Vienna in 2005 with a second office in Düsseldorf. Its purpose is deliberately narrow: proving that a complete digital service works, from a real handset through the app, the network and the backend, instead of testing components in isolation.
The product at the centre is intaQt, a framework of sixteen named modules. intaQt itself is the runtime; intaQt studio and intaQt web-ui are development interfaces; intaQt client is a command-line interface. Around them sit intaQt verification for charging, cheQ for trace comparison, colleQtor for evidence collection, cdr-linQ for CDR search, mimiQ for simulation and load generation, conQlude for reporting and issue tracking, marQ for alarms, reloQate for SIM mapping, restriQt for user management, reQord for secure event handling, exQavate for traffic encryption, and inQuire, a multi-agent AI platform.
Two AI capabilities stand out. Tests are executed by autonomous agents working continuously, and deQlare, an intent-based console, lets a user describe a test in natural or technical language before converting that description into an executable flow, drawing on a knowledge base fed with the customer's own documentation. Visual recognition models are trained on the customer's graphical elements so the framework can identify what is on screen and flag unexpected changes.
Hardware is the second pillar. QiTASC runs a remote lab in Vienna holding analogue and ISDN infrastructure, Android handsets, iPhones with Mac mini controllers, Snom and Yealink VoIP phones, a Fritzbox 7490, a SIM array and an in-house phone hub for audio injection and battery-charge control. A portable version ships as pre-wired suitcases for telecom, IoT, smart meter and roaming work.
The third pillar is service: QiTASC engineers can run the testing outright, train an internal team, or share the work. Commercially the offer is packaged into eight bundles, from basic services to critical infrastructure, licensed annually and priced only on request. The site reports 4,950 existing test cases, 602,790 executions in 2026 and customers across 21 nations.
What it does
- Run end-to-end test scenarios on real devices, remotely and around the clock
- Describe a test in plain language in the deQlare console, with no scripting knowledge
- Verify voice, SMS, mobile data, roaming, provisioning, charging and CDR accuracy
- Drive apps, user interfaces, APIs and backend systems from a single test flow
- Collect evidence automatically: screenshots, logs, traces, CDRs, API responses and timestamps
- Generate structured reports and dashboards with pass/fail results, KPI trends and probable root causes
- Plug test campaigns into a CI/CD chain and raise the resulting defects in Jira
When to use QiTASC / When not to
A quick filter to help you decide if QiTASC is the right fit.
When to use QiTASC
- Telecom operators and digital service providers who need to validate a complete service chain rather than isolated components
- QA teams that must test on real handsets, routers, CPEs and IoT devices, and drive them remotely
- Engineering organisations whose release cadence has outrun manual and regression testing
- Billing and revenue assurance teams verifying rating, charging and CDR accuracy
- Operators of critical communication infrastructure in hospitals, airports and power plants
When not to use QiTASC
- Teams that need a published price or a self-service sign-up: every route runs through a demo and a proof of concept
- Anyone looking for a free plan or a free trial, since the software key is issued only once payment has been received
- Developers who want a public API, as no API documentation is published anywhere on the site
- Small web-only teams with no device lab or telecom environment to justify the hardware layer
- Buyers who expect technical support to be included, as it sits inside the separate Testing Service package
How to use QiTASC
A typical end-to-end flow, from setup to results.
- Request a demo: there is no sign-up form and no online trial, so contact starts by email to the sales team or through the contact page
- Attend the live or online demo, which covers the suite for fully automated end-to-end testing of processes, products and services
- Agree a proof of concept built on two or three of your major use cases
- Let QiTASC integrate a small set of interfaces and develop the required step definitions and test cases
- Review the demonstrated test cases, their verification and the reporting visualisation
- Choose one of the eight packages, or combine several, according to the service layer you need to cover
- Hand over the integration work: access management, RBAC, network connectivity, lab infrastructure, device pools, SIM resources, backend interfaces, CI/CD tooling, ticketing and reporting platforms
- Provide the client-side prerequisites: the recommended hardware and operating software, sufficient RAM and disk, backups, antivirus and firewalls
- Work through the four-step cycle: define the test scope, script or describe the cases, execute them, then read the report and analysis
- Pick an operating model: run the framework in-house under licence, hand it to the QiTASC testing service, or build a shared Testing Center of Excellence
Pros & Cons
Pros
- Rare coverage: software, purpose-built hardware and a managed testing service in a single offer
- Tests run on real devices in a remote lab rather than on emulators, and can be driven from anywhere
- Intent-based testing opens automation to people who cannot script
- The full technical manual is public at docs.qitasc.com, with no account required
- Flexible operation: on-premises, cloud, managed service or hybrid, on one site or across several plus roaming sites
- European vendor under Austrian law, with the website hosted in Germany
- Twenty years of trading, stable family ownership, founders still in post, and a proof of concept offered before commitment
Cons
- No published price anywhere: neither the packages page nor the 2026 licence PDF states an amount
- No free plan and no self-service trial, since the software key is issued only once payment has cleared
- The licence lasts one year and is non-refundable once the key is delivered or the licence is activated or used
- No public API and no API documentation, so the framework cannot be driven programmatically from outside
- Technical support is not included: it belongs to the separate Testing Service package, and direct contact with a developer is excluded unless agreed
- The public manual is labelled R2020.06.1 while the product pages are dated 2026, and the newer modules do not appear in it
- No security certification is claimed, no data protection officer is appointed, and no training opt-out is documented despite models being trained on customer graphics
Pricing & Plans
There is no permanent free plan and no announced free trial. QiTASC publishes no price at all: neither the packages page nor the 2026 licence agreement states an amount, and the contract refers only to the fee listed on the website or in an individual offer, a figure that does not in fact appear on the website. The licence grants a non-exclusive right of use against payment, limited to one year and renewable at the price then in force. The software key is sent only after payment has been received, any discount requires a written agreement, and fees are quoted net of value added tax and are non-refundable once the key has been delivered or the licence activated. Support is a separate purchase under an Annual Service License. A prospective buyer should therefore expect a demo and a proof of concept before receiving any figure.
- the offer is organised as eight functional packages
- each quoted on request
- voice calls
- SMS delivery
- mobile data sessions
- enterprise services
- service bundles
- network features
- smartphones
- routers
- CPEs
- IoT devices
- apps
- portals
- IVR
- chatbots
- voice assistants
- 24/7 service checks and SLA monitoring
- rating
- charging and billing validation
- hospitals
- airports
- power plants
- payments
- claims
- policy workflows
- Optional Annual Service License for support
- with a 48-hour workaround commitment on blocking errors
Data, GDPR & hosting
A consolidated view of how QiTASC handles your data.
GDPR overview
Implementation is real but website-scoped. QiTASC GmbH is established in Austria, so no Article 27 representative is required or named. The privacy policy designates the company as controller under the GDPR, gives info@qitasc.com as contact, and cites concrete legal bases: Art. 6(1)(a), (b) and (f), Art. 9(1) and 9(2)(a), Art. 49(1)(a) and section 25(1) TDDDG. It sets out the full catalogue of rights, including access, rectification, erasure, restriction, portability, objection under Art. 21, withdrawal of consent and complaint to a supervisory authority, and confirms SSL or TLS encryption plus a data processing contract with each named processor. Transfers outside the EU are limited to recipients certified under the EU-US Data Privacy Framework. No data protection officer is appointed, no security certification is claimed, and the framework licence agreement itself contains no data-protection clause.
Who owns the data?
The 2026 licence agreement is explicit on one side only. QiTASC GmbH keeps the copyright and every resulting property, use and exploitation right over the software and the documents it delivers, while the licensee receives a non-exclusive right of use limited to one year and nothing more. On the other side, the contract says nothing about who owns the test data, the evidence and the reports produced during a run: the licensee is simply declared solely responsible for designing and executing test cases. The one ownership gesture found is operational rather than contractual, since ending the optional hosted Git service transfers all artefacts back to the customer. The privacy policy covers website visitors only.
Reuse rights
Reuse rights run firmly in the vendor's favour. Under the licence agreement the licensee may not modify, translate or reproduce the software or the delivered documents, not even partially or temporarily, may not rent or lend the framework, and may not pass rights or the software key to a third party without prior written consent; a licence covers individual use on a single server, PC or notebook. In the opposite direction, QiTASC states that it trains models on customer-specific graphical elements such as logos, icons, buttons, colours, labels, menus and screen states, and that the deQlare console ingests customer documentation into its knowledge base. No opt-out from that training is documented, and the licence agreement carries no data-protection clause at all, so anything the customer wants to secure about the reuse of its own test material has to be added by separate negotiation.
Data retention & training
Hosting summary
Two very different things have to be separated here. The website is hosted by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany, on the basis of Art. 6(1)(f) GDPR, and DNS resolution confirms it: 213.133.106.48, AS24940 Hetzner Online GmbH, Nuremberg. Jurisdiction for the site is therefore German and inside the European Union. Where customer test data lives is not published anywhere. It depends on the operating model chosen, since the framework can run on-premises at the customer's own site, in the cloud, as a managed service or in a hybrid arrangement, and the location follows that choice. The physical remote lab with its real devices is in Vienna, Austria. QiTASC also offers optional Git server hosting for customer intaQt projects without stating where those servers sit. A buyer who needs a hosting commitment for its own data will have to obtain it contractually, because the published material does not provide one.
Things to keep in mind
Risks and trade-offs to weigh before adopting QiTASC.
- Budget cannot be estimated before the sales cycle: no price is published at any point, and renewal refers to prices declared on the vendor's website that do not actually appear there
- The licence is annual and non-refundable from the moment the key is delivered or the licence is activated, with no pro-rata for early termination or non-renewal
- Warranty and liability are broadly excluded: the licensee alone is responsible for designing and running test cases, and the vendor disclaims liability if the framework does not suit the licensee's purposes or does not co-operate with its systems
- Models are trained on customer-specific graphical elements with no documented opt-out, and the licence agreement contains no data-protection clause, so the GDPR framing for test data must be negotiated separately
- The site contradicts itself on its registered address: the privacy policy names Diefenbachgasse 53/2 in the 1150 district while the legal notice and the contact page give Wagenseilgasse 14/Top 1 in the 1120 district
- The public manual is version R2020.06.1 while the product pages are dated 2026, so the documentation may lag well behind the features being sold
- The Düsseldorf office is a separate legal entity, QiTASC Germany UG, absent from the legal notice: check which entity actually signs the contract
Setup & Integrations
Technical difficulty
Moderate to high, but heavily assisted. QiTASC handles architecture design, integration and rollout, covering access management, RBAC, network connectivity, lab infrastructure, device pools, SIM resources, backend interfaces, CI/CD tooling, ticketing and reporting platforms. The customer must supply the recommended hardware and operating software, sufficient RAM and disk capacity, backups, antivirus and firewalls, and validate the installation with the supplied example test cases. The low-friction path is intent-based testing, which needs no scripting skill. Portable labs arrive pre-wired: insert the SIM cards, connect power and LAN, and start.
Deployment
Integrations
Supported languages
Behind QiTASC
Fundraising
Social
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
What does QiTASC actually do?
How much does it cost?
Is there a free plan or a free trial?
Do I need to know how to script to use it?
What can the framework test?
How does a project start?
Is technical support included?
Where is data hosted, and is there an API?
Should you pick QiTASC?
QiTASC is an unapologetically specialised tool. It exists for telecom operators, IoT vendors and the operators of critical communication infrastructure who must prove that a whole service chain works, and it will look like overkill to anyone else. What genuinely sets it apart is the hardware layer: a remote lab of real handsets, routers, VoIP and ISDN equipment in Vienna, plus pre-wired suitcases that travel, is something a purely software test suite cannot offer.
The AI layer is recent and concrete rather than decorative — autonomous agents executing runs continuously, an intent-based console that accepts plain-language test definitions, and visual recognition models trained on the customer's own interface. Behind it sits an unusually stable vendor: twenty years of trading, family ownership, and founders still running marketing, testing and development.
The obstacles are just as clear. There is no price anywhere, no free plan and no trial; the software key ships only after payment, and the licence runs for a year and is non-refundable once used. Everything begins with a demo and a proof of concept, which suits an enterprise procurement cycle and frustrates everyone else. Support is a separate purchase.
Several documentary gaps deserve attention before signing. The licence agreement contains no data-protection clause, so the GDPR treatment of test data has to be negotiated. Models are trained on customer graphics with no documented opt-out. No security certification is claimed and no data protection officer is named. The public manual is labelled R2020.06.1 while the product pages are dated 2026. And the site contradicts itself on its own registered address. For the right buyer the depth here is hard to match; for everyone else, the entry barrier is the point.
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