Lumotech
Spanish healthcare software vendor building modular AI for medical clinics. Its flagship, Luke Assistant, connects to the patient record to speed up consultations, support diagnosis and query scientific literature, alongside an AI strategy consulting practice.
What is Lumotech?
Lumotech is a Barcelona software house that builds modular AI systems for healthcare clinics. Behind it sits LUMOTECH AI SOLUTIONS S.L., incorporated on 9 April 2025 on the Barcelona commercial register with share capital of 3,000 euros and an object clause covering the design and programming of artificial intelligence solutions for businesses. Six people are named publicly, two of them co-founders, one of whom is the company's medical director.
Its flagship is Luke Assistant, presented as the first AI assistant for ophthalmologists. Luke is described as a digital tool that communicates with the patient's clinical record in order to help the practitioner at the point of diagnosis and treatment. Six capabilities are advertised: getting through a consultation faster with no need to write; asking whatever you need about your patients; an AI module that analyses any of the clinic's data; support for diagnosis and treatment for any patient; information about the latest scientific publications on request; and integration with any CRM or data-management system.
The architecture is described as modular, similar a un mecano in the vendor's own words, a construction set into which the best AI engines of the moment can be slotted. OpenAI and Anthropic are named explicitly. The homepage frames four benefits: sharper diagnoses from instant analysis of large volumes of medical data, personalised follow-up built on individual data, operational efficiency through the automation of administrative tasks, and improved economic performance for the clinic. A security block claims GDPR-compliant environments for storing health data.
A second strand sells AI strategy consulting to health clinics, delivered in four stages: assessment, strategy, implementation with staff training, and ongoing monitoring. Three solutions are listed there, namely AI agents for telephone reception and appointment handling, intelligent management of clinical records including report summarisation, and AI-assisted diagnosis using models trained to detect eye pathologies early.
What is not published is substantial. There are no prices, no plans, no public API, no mobile application and no technical documentation. Entry runs through a contact form. The site is published in Spanish only, and its blog has been quiet since September 2025.
What it does
- Get through a consultation faster, with no need to type
- Ask whatever you need about a patient and query their clinical record
- Analyse any of the clinic's data through a dedicated AI module
- Support diagnosis and treatment decisions for any patient
- Look up recent scientific publications on request
- Connect to an existing CRM or data-management system
- Automate phone reception and appointment handling through the consulting offer
When to use Lumotech / When not to
A quick filter to help you decide if Lumotech is the right fit.
When to use Lumotech
- Ophthalmology clinics, since Luke is presented as the first AI assistant built specifically for ophthalmologists
- Clinicians who lose consultation time to note-taking and want to stop typing during appointments
- Dermatology, gynaecology, dental and mental-health practices, which the vendor names as suitable beyond its ophthalmology core
- Clinic managers chasing operational efficiency and profitability through administrative automation
- Practices already running a CRM or data-management system that Luke is meant to plug into
When not to use Lumotech
- Buyers who need a published price before they will engage, since nothing is quoted anywhere on the site
- Anyone wanting to sign up and test alone: there is no free plan, no trial and no self-service route
- Technical teams expecting an API, documentation or an SDK to integrate on their own terms
- Non-Spanish-speaking practices, as the entire site and offering are published only in Spanish
- Procurement teams that require documented retention, sub-processor and model-training commitments up front
How to use Lumotech
A typical end-to-end flow, from setup to results.
- Read the Luke Assistant page to check the assistant covers the specialty your clinic practises
- Open the contact form behind the PRUÉBALO button, as there is no self-service sign-up
- Submit your name, phone, email, clinic and message, and accept the privacy policy
- Wait for the sales team to make contact, since no price is published beforehand
- Go through the assessment stage, in which Lumotech reviews your current systems and needs
- Agree a strategy, the roadmap tailored to your practice
- Confirm how Luke will connect to your clinical record system and existing CRM
- Let Lumotech run the implementation, deploying the tools and training your staff
- Ask in writing for the retention, sub-processor and model-training terms the site does not publish
- Move into the monitoring stage for ongoing operation and updates
Pros & Cons
Pros
- Genuine specialisation: positioned on ophthalmology rather than as a generic medical assistant
- A named, public team including a co-founder who serves as medical director
- A verifiable legal entity, LUMOTECH AI SOLUTIONS S.L., on the Barcelona commercial register
- EU-established vendor, so the GDPR applies directly and the Spanish AEPD is the route of recourse
- Modular architecture that lets the underlying AI engines be swapped as the market moves
- Integration promised with any CRM or data-management system, plus medical-software interoperability
- Product and hands-on consulting sold together, with staff training included
Cons
- No price published anywhere, and no way to gauge even an order of magnitude
- The privacy policy is an unedited template borrowed from another company, placeholder and drafting note included
- The cookie policy page is completely empty, and there are no terms and conditions or legal notice
- Nothing published on data retention, sub-processors, model training or a data processing agreement, on a product handling health data
- Three different postal addresses coexist between the site and the commercial register
- No figures and no named references: the client logo strip carries no readable names
- Spanish only, with no API, no mobile application and a blog dormant since September 2025
Pricing & Plans
Lumotech publishes no pricing. None of the nine pages on the site quotes a figure, there is no pricing page, and neither a permanent free plan nor a free trial is announced. Access is sales-led: every call to action opens a contact form, and the consulting page invites the reader to speak to the vendor's experts. Prospective buyers should expect a quotation shaped by the size of their clinic and the systems Luke has to connect to.
Data, GDPR & hosting
A consolidated view of how Lumotech handles your data.
GDPR overview
Lumotech is established in Barcelona, so the GDPR applies directly and no Article 27 representative is required. The site claims compliance in plain terms on both the homepage and the consulting page, and the published policy cites Regulation (EU) 2016/679 alongside the Spanish LOPDGDD and LSSI-CE. It lists the full set of rights, access, rectification, erasure, restriction, objection, portability and withdrawal of consent, exercisable free of charge in writing with a copy of an identity document, and names the Agencia Española de Protección de Datos as the supervisory authority. The gap is documentary rather than declarative: the policy carrying those clauses is an unedited template naming a different company, the cookie policy page is entirely empty, and no DPO, sub-processor list or data processing agreement exists.
Who owns the data?
Ownership is never addressed. Lumotech publishes no terms and conditions, and its privacy policy is an unedited third-party template: the controller named throughout is Marketers Group, not Lumotech. The document still carries an unreplaced company-name placeholder, a drafting note left in plain sight, and a rights-exercise address that appears nowhere else on the site. A single line was customised, the controller's contact address at info@lumotech.io. The template says personal data is disclosed to nobody except where the law compels it. Nothing anywhere states who owns the clinical data Luke processes, or what the vendor may do with it.
Reuse rights
Reuse rights are not defined. With no terms and conditions published, nothing grants or restricts what a clinic may do with the outputs Luke produces. The template privacy policy covers website data only: it is collected to deliver the services requested and to answer enquiries, on the basis of a contractual relationship, legitimate interest or the consent ticked on the contact form, and the vendor states it builds no profiles of its users. The same document claims that no international transfers take place, but that exact paragraph carries the template's own internal note instructing the controller to change it should transfers occur, so the claim cannot be relied upon. Data generated inside the clinical product is never mentioned.
Data retention & training
Hosting summary
No hosting jurisdiction is declared. The homepage security block states only that the technology is built with leading AI and cloud solutions in line with the GDPR, and promises secure environments for storing health data; the logos displayed alongside carry no alternative text, so the providers they suggest are not a written commitment. The vendor's own site resolves to 134.0.14.111, an address in Spain operated by 10dencehispahard S.L. in Barcelona, but that is the marketing site rather than necessarily where clinical data lives. The template privacy policy asserts that no international transfers take place, though that same paragraph carries the template's internal note telling the controller to amend it if transfers do occur, so it cannot be read as a hosting guarantee. Any clinic handling patient data should obtain the hosting location, and a sub-processor list, in writing before contracting.
Things to keep in mind
Risks and trade-offs to weigh before adopting Lumotech.
- Diagnostic over-reliance: Luke is sold as support for diagnosis and treatment, never as a medical device, and no CE marking or regulatory status is claimed, so clinical judgement must stay with the clinician
- The privacy policy is a borrowed template naming another company, so a clinic treating it as its own compliance evidence would be relying on a document that does not describe Lumotech
- The cookie policy page is empty although the site sets cookies, and no terms and conditions exist to define liability between vendor and clinic
- Nothing is published on retention, sub-processors or whether patient data trains the models, even though OpenAI and Anthropic are named as integrated engines
- Skill fade: an assistant that removes note-taking and surfaces the literature can erode the habit of reading records and sources first-hand
- Template residue across the site, from a placeholder phone number to ghost blog posts and an untouched sample page, makes it hard to tell which published details are current
- Client logos carry no readable names and no figures are given, so the track record cannot be verified before committing
Setup & Integrations
Technical difficulty
Low effort on paper, unknown in practice. There is no self-service sign-up: deployment runs through Lumotech's four-stage engagement, which includes rolling out the tools and training clinic staff, so the technical burden sits with the vendor. The real variable is integration, since Luke must connect to your clinical record system and existing CRM, and the cost of that depends entirely on what you already run. With no technical documentation, no public API and no installation guide, a clinic cannot assess the work in advance.
Integrations
Behind Lumotech
Social
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
What is Luke Assistant?
What can Luke actually do?
Which clinics is it suitable for?
How much does it cost?
Is there a free plan or a free trial?
Which AI engines does it use?
Is there an API or a mobile app?
Is it GDPR compliant?
Who is behind Lumotech?
Should you pick Lumotech?
Lumotech makes a clear and comparatively rare offer: an AI assistant aimed squarely at ophthalmology, built by a team that names its people and counts a medical director among its co-founders. The company is real and checkable, LUMOTECH AI SOLUTIONS S.L. having been incorporated in April 2025 on the Barcelona commercial register, and pairing the product with hands-on consulting and staff training suits clinics with little internal technical capacity. The modular design, which treats the underlying AI engines as interchangeable, is a sensible answer to a fast-moving market.
Against that, the published record is thin in ways that matter for a tool touching patient data. There is no pricing of any kind, no technical documentation and no API. More seriously, the legal apparatus is unfinished: the privacy policy is a template borrowed from another company and never edited, still carrying a placeholder company name and a drafting note in plain sight; the cookie policy page is empty; and there are no terms and conditions at all. Nothing is published about how long data is kept, who processes it, or whether patient information is used to train the models the company integrates.
None of this makes the product wrong. It makes the website an unreliable basis for a purchasing decision. Treat Lumotech as a contact-led vendor and evaluate it in conversation: ask for pricing, the hosting location, a sub-processor list, a data processing agreement, and written confirmation that clinical data is not used for training. Ask too which entity actually contracts with you, given that three different addresses appear across the site and the register. A young, specialised team can be the right partner, but on this evidence the diligence has to happen away from the website.
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