Fluxput
Fluxput is a Spanish AI platform for field service teams. It turns manuals, protocols and past interventions into instant answers for technicians on site, and writes up each job report from a short voice recording.
What is Fluxput?
Fluxput describes itself as an AI platform for technical operations. Its starting point is a problem familiar to any field service business: the information exists, but never where it is needed. It sits in manuals, service bulletins, internal protocols, past job records, shared folders, or simply in the head of the technician who has been there longest. The site names four consequences of that scattering: knowledge spread too thin, dependence on the senior expert, dead time in the field, and an operation that becomes hard to scale.
The platform answers with four verbs of its own — centralise, assist, learn and standardise — delivered through four modules. Bases is the knowledge base, generating a per-equipment reference from manufacturer manuals: specifications, protocols and consumables, unit by unit. Copilot is the assistant a technician queries on site, answering from six sources the company already owns — service and installation manuals, internal protocols, service bulletins, intervention histories, regulations, and knowledge the team adds itself. Analytics reports on what gets consulted, where documentation is failing and where the service jams. GMAO, the CMMS layer, handles assets on a map, work orders and preventive planning.
Four families of question are covered: faults and diagnosis, maintenance and installation, history and context, and questions about the site itself. Seven types of document can be uploaded, from building and plant manuals through regulations and internal checklists to pre-sales specifications. On mobile, the technician dictates the job report as a short audio and Fluxput structures it into work done, consumables used, equipment status, incidents and asset data.
The publisher is insistent about two things it does not do. It does not replace an existing ERP or CMMS, it layers on top of them. And it is not a generic chatbot: answers are meant to come from the company's documentation and operating judgement, not from a general model. Getting started is claimed to take weeks rather than a long project, with no integrations required and no change to current processes. Fluxput is published by Vecinfy, S.L. of Badalona, near Barcelona, and is available in Spanish through a web application and an Android app.
What it does
- Answer a technician's question on site from the company's own manuals, protocols and intervention history
- Centralise manuals, service bulletins, regulations, internal procedures and past jobs into one searchable base
- Build a per-equipment knowledge base automatically from manufacturer manuals, with specifications, protocols and consumables per unit
- Turn a short voice recording into a structured intervention report covering work done, parts used, equipment status and incidents
- Manage assets on a map, work orders and preventive schedules through the built-in CMMS module
- Surface what gets asked most, where the documentation falls short and where the operation bottlenecks
- Capture what each intervention teaches so the same problem is not solved twice
When to use Fluxput / When not to
A quick filter to help you decide if Fluxput is the right fit.
When to use Fluxput
- Official after-sales service (SAT) companies whose technicians hit documentation gaps out in the field
- Industrial maintenance and facility management teams juggling manuals, service bulletins and regulations
- Manufacturers and distributors fielding the same technical questions again and again from their installer network
- Operations and after-sales managers who want to stop routing every query through one senior expert
- Junior technicians and new hires who need a shared technical baseline from their first day on site
When not to use Fluxput
- Individuals and freelancers: there is no self-service sign-up, no free plan and no published price
- Teams that do not work in Spanish, since the product, the support and the entire site are Spanish only
- iPhone-based field crews: only an Android app is offered alongside the browser platform
- Developers hoping to build on top of it, as no public API or API documentation exists
- Companies with no technical documentation to load, because the assistant answers only from what you upload
How to use Fluxput
A typical end-to-end flow, from setup to results.
- Fill in the contact form or book a slot directly; all Fluxput asks first is how your team works today
- Talk it through with no commitment, since the initial call is described as free and non-binding
- Receive a proposal setting out scope, timing and how an initial pilot would run
- Upload the documentation you already have: manuals, service bulletins, drawings, regulations and past interventions
- Start with your most critical documents rather than waiting until everything is ready
- Let Fluxput classify and structure the material so it can be understood and reused
- Review the protocols and operating logic it proposes from your own content
- Sign in at app.fluxput.com or through the Android app, verifying the account by email
- Have technicians query the copilot in context, on site, at the moment the doubt appears
- Dictate the job report as a short audio; the structured report is filed against the asset and the base grows with every intervention
Pros & Cons
Pros
- Answers are grounded in the company's own manuals and protocols rather than a general model, a point the publisher contrasts explicitly with the hallucination risk of a generic chatbot
- No need to replace the existing ERP or CMMS, and no change to current working processes
- Getting started does not depend on integrations, and a pilot is claimed within a few weeks
- Voice capture of the report is credited with 8 to 12 minutes saved per intervention, on the publisher's own field estimate
- The publisher states that customer data is not used to train external models
- Hosting, database and file storage run on Google Cloud Platform inside the European Union, with every subprocessor named alongside its jurisdiction
- Native Spanish in both product and support, with local standards such as RITE, lift ITCs and fluorinated gas rules in mind
Cons
- No public pricing whatsoever: no price page, no range, no named plan, everything routed through a demo and a bespoke quote
- No free plan and no free trial, so there is no way to sign up and try it independently
- Spanish only, in the product, the support and the entire website
- No public API and no API documentation
- No iOS app: Android and the browser are the only routes in
- No Data Processing Agreement published or offered, and no security certification such as SOC 2 or ISO 27001 mentioned
- The terms rule out refunds once a billing cycle is paid, and make acceptance of commercial communications an essential condition of service
Pricing & Plans
Fluxput publishes no pricing. There is no price page on the site, and the sitemap's fifty-five URLs contain none; the terms point either to a "Precios" section that does not exist publicly or to a bespoke offer. Section 5.4 of those terms confirms that subscription plans exist and are billed monthly or annually, but names no plan and states no amount. The publisher's own comparison articles put it plainly: Fluxput works with a demo and a tailored quote based on the operation. No permanent free plan and no free trial are announced. The only element described as costing nothing is the initial commercial call, which is presented as carrying neither charge nor commitment. Two contractual points are worth noting before engaging: the publisher reserves the right to change its rates unilaterally, with notice by email, and no refund can be obtained once a billing cycle has been paid.
Data, GDPR & hosting
A consolidated view of how Fluxput handles your data.
GDPR overview
Compliance is claimed in writing: the terms state that Fluxput complies with Regulation (EU) 2016/679 and with Spanish Law 34/2002. The controller is identified as Vecinfy, S.L., NIF B70815675, Passeig Maritim 27, Badalona, with privacidad@fluxput.com for data matters. Legal bases are given purpose by purpose: Article 6.1.b for accounts and contact requests, Article 6.1.a for the newsletter. Seven rights are listed, exercised in writing with an identity document and the subject line "RGPD: Derechos del interesado", and the Spanish supervisory authority AEPD is named for complaints. No DPO is appointed, and no Article 27 representative is required since the publisher is established in the EU. One inconsistency stands out: the policy of 13 March 2024 says no international transfer is envisaged, yet the app policy on the same page lists three US subprocessors.
Who owns the data?
Under the terms, Vecinfy, S.L. owns or licenses every intellectual and industrial property right in the platform and its contents; the user receives only a limited, non-exclusive licence that lasts as long as the contract does, with no transfer of rights. Business data is treated differently. Work orders, reports and contacts are described as company property, so when an individual account is deleted they remain visible to the rest of the organisation, and uploaded files are kept for as long as the company needs them. Personal data is never sold, and the named subprocessors handle it solely on Fluxput's account and instructions.
Reuse rights
The licence granted to the user is a limited right of access and personal use tied to the life of the contract. Nothing in the terms allows the platform, its interface or its contents to be copied, altered, resold or built upon without permission, and circumventing or modifying its functions is expressly forbidden. Documents a customer uploads stay that customer's own material, since Fluxput structures them rather than claiming them. The records that come out the other end, however, belong to the company rather than to the person who created them: work orders, reports and contacts stay with the organisation after a user leaves, and files are retained for as long as the business needs them. Users are solely responsible for what they put through their profile, and are barred from uploading sensitive personal data or third-party confidential material. One condition deserves attention: accepting commercial communications is presented as an essential term of the service rather than an option.
Data retention & training
Hosting summary
Hosting, the database and file storage run on Google Cloud Platform in the European Union. Three further subprocessors are named with their jurisdiction: PostHog for usage analytics, in the European Union on mobile and the United States on web; Resend for transactional email, in the United States; and OpenAI for the AI processing behind the technical assistant, also in the United States. The privacy policy states that personal data is never sold and that these providers process it solely on Fluxput's account and instructions. The controller is established in Spain, Spanish law governs, the AEPD is named as supervisory authority and the Barcelona courts have jurisdiction. Declared security measures cover HTTPS/TLS on all communications, hashed passwords, a role-based access system, complete isolation between customer companies, strict validation of all input, and file storage on secure servers behind authentication with time-limited access. Three gaps deserve mention: no Data Processing Agreement is published or offered, no certification such as SOC 2 or ISO 27001 is claimed, and the main policy's statement that no international transfer is envisaged sits awkwardly beside the three US subprocessors listed on the same page.
Things to keep in mind
Risks and trade-offs to weigh before adopting Fluxput.
- Answer quality is only ever as good as the documents loaded: an outdated manual produces a confidently outdated answer
- The publisher devotes an article of its own to hallucination risk during an intervention, which is a fair warning — a plausible but wrong answer in the field is not a harmless error
- The work covers electrical, refrigeration, lift and fire-protection systems, where acting on an unverified answer can have physical consequences
- Dependency moves rather than disappears: knowledge leaves the senior's head and enters a system, so an outage or a dead spot leaves the technician without their reference
- Junior technicians risk learning to query the tool instead of understanding the equipment, eroding the very judgement the tool is meant to support
- Voice reporting means audio recordings, photographs and digital signatures are captured on customer premises as a matter of routine
- Business data counts as company property: a technician who leaves loses access to their own reports, and uploaded files are kept for as long as the company needs them
Setup & Integrations
Technical difficulty
Technically light. Fluxput states that getting started does not depend on integrations, does not replace your ERP or CMMS, changes nothing in current processes and runs in weeks rather than through a long project. Access is by browser at app.fluxput.com or through the Android app, with no server installation. The real effort is documentary rather than technical: gathering, selecting and tidying the manuals, protocols and histories to upload, beginning with the most critical. Note that there is no self-service route — a form, a call, a proposal and a pilot come first.
Deployment
Apps stores
Supported languages
Behind Fluxput
Social
Resources
All the official URLs gathered for verification and reference.
Alternatives
Tools that compete with or complement Fluxput.
Frequently asked questions
What exactly is Fluxput?
Who is it built for?
Does it replace our ERP or CMMS?
What does it cost?
Do we need all our documentation ready before we start?
Is our data used to train AI models?
Where is the data hosted?
Is there a mobile app and an API?
What languages does it work in?
How do we delete an account?
Should you pick Fluxput?
Fluxput is a narrow tool, and deliberately so. It is built for companies whose technicians work on other people's equipment, and every design decision follows from that. The differentiator it claims is credible on its own terms — answers drawn from the company's own manuals and protocols rather than a general model, plus a job report dictated in thirty seconds instead of typed at the end of the day — and the four modules cover the full cycle, from knowledge base to work orders. Refusing to replace the ERP or CMMS already in place is a sensible position for a young vendor, and it lowers the cost of trying.
The reservations are structural rather than incidental. Pricing is completely opaque: no page, no range, no named plan, no trial, and a first call as the only way in. The product is Spanish only, Android only, and carries no public API, no published Data Processing Agreement and no security certification. The publisher is young too — the domain was registered in October 2025, no Wayback capture exists, no funding round has been announced, and Fluxput itself calls its market presence a work in progress.
Against that, the legal groundwork is unusually complete for a product this size: a named controller with its tax number, legal bases set out purpose by purpose, subprocessors listed with their jurisdiction, and a deletion procedure measured in working days. Two named customer executives give testimonials and three client logos appear.
For a Spanish field service business losing time to second visits and to one indispensable senior, Fluxput is worth the call. For anyone outside that profile — another language, an iPhone fleet, a need to integrate, or a requirement to compare prices before engaging — it is not yet the right fit.
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