Jade
Jade is the AI quality assistant built into Qualisia, the French compliance platform for home-care and social-care services. It analyses incident reports, flags serious events before regulatory deadlines and drafts HAS-compliant corrective action plans.
What is Jade?
Jade, a name the publisher expands as Just Aware Decision Engine, is the artificial intelligence assistant built natively into Qualisia, a French B2B SaaS platform for quality management in social and medical-social establishments and services. Its primary audience is home-care providers, in both their care-only and mixed forms, while the terms of use also name nursing homes and specialised residential facilities. Qualisia SAS publishes it and presents the platform as open source under the AGPL-3.0 licence.
What separates Jade from a general-purpose assistant, according to the publisher, is what it was trained on: the quality reference systems of the sector, meaning HAS recommendations, the ANESM guide, regional health agency reporting procedures and the legal framework of the 2002-2 law, together with the PRORESAP knowledge base named in the terms of use.
Jade fires automatically whenever a new report is created in Qualisia and analyses its content in under three seconds. Four capabilities are claimed. It rates severity against a five-level matrix aligned with HAS criteria, weighing the nature of the event, the beneficiary's vulnerability profile, similar precedents in the organisation and the timing. It detects serious adverse events proactively, alerting the quality manager as soon as a report crosses the regulatory risk threshold and showing how long remains before the reporting deadline. It produces contextualised corrective actions that take account of what the team has already done, so recommendations do not repeat themselves. Finally it looks across reports for recurring patterns and weak signals that unit-by-unit handling would miss.
The figures put forward are the publisher's own: a seventy percent cut in initial processing time, an action plan in thirty seconds, and, in an anonymous testimonial, average handling falling from 4.2 days to under 18 hours.
Jade sits inside Qualisia's Quality module alongside six blocks: Reports, Risks, Action plan, Evaluation, Document base and Steering. Personal data is pseudonymised before every AI call. The publisher is explicit about the limit: Jade assists decisions rather than replacing clinical and professional judgement, and every recommendation is traceable and auditable. It is included in all subscriptions and sold in no other way.
What it does
- Analyse an incident report and rate its severity in under three seconds
- Detect serious adverse events at entry and alert before the regulatory deadline
- Generate a corrective action plan aligned with the HAS reference system
- Identify root causes and suggest lines of correction
- Spot recurring patterns and weak signals across reports
- Answer regulatory questions around the clock
- Draft quality reports and guide field staff through writing a usable report
When to use Jade / When not to
A quick filter to help you decide if Jade is the right fit.
When to use Jade
- Quality managers in French social and medical-social services who still process incident reports one by one
- Home-care directors who must report a serious adverse event to the regional health agency within the regulatory window
- Small home-care providers with no full-time quality officer, where field staff need guided reporting
- Teams preparing an external HAS evaluation who want evidence built continuously rather than in a three-month sprint
- Management committees that want dashboards and figures at quality meetings instead of impressions
When not to use Jade
- Organisations looking for a standalone AI assistant: Jade exists only inside a paid Qualisia subscription
- Anyone expecting a permanent free plan, since only a 14-day trial is offered
- Care providers outside the French regulatory framework, as Jade is built around the HAS 2022 reference system, the 2002-2 law and ARS reporting
- Non-French-speaking teams, since the interface and the content are French only
- Developers needing programmatic access, as no public API and no mobile application are documented
How to use Jade
A typical end-to-end flow, from setup to results.
- Check that your organisation holds an active Qualisia subscription, since Jade is not sold separately
- Create an account in about two minutes, or start the 14-day trial with no bank card
- Let the establishment administrator open named accounts and assign roles such as administrator, quality, human resources or field reporter
- Go through the guided onboarding, announced at around thirty minutes and included in every plan
- Sign in to the web application at app.qualisia.fr, with nothing to install
- Have field staff file a report through guided entry or voice dictation, in under two minutes
- Let Jade classify the incident, rate its severity and flag a possible serious adverse event
- Review the corrective action plan Jade generates, then validate, adapt or reject it
- Ask Jade regulatory questions at any time, each question using one AI action from the monthly allowance
- Watch the allowance: an alert fires at eighty percent, and extra packs of 100 actions cost 9 EUR
Pros & Cons
Pros
- Genuinely specialised in the French medical-social framework rather than a relabelled general-purpose assistant
- Pseudonymisation before every AI call, described consistently across two separate legal pages
- Clear position on Article 22 of the GDPR: decision support, never automated decision-making
- Included at no extra cost in every plan, including the cheapest one
- Unlimited field reporters, so the cost does not grow with the number of care workers
- Fourteen-day trial with no bank card and no commitment, onboarding included
- Same price monthly or yearly, with a ten percent discount for law-1901 associations
Cons
- Every performance figure comes from the publisher, with no published methodology, and the single testimonial is anonymous
- No standalone product and no permanent free plan: Jade exists only inside a Qualisia subscription
- Usage is capped at 900 to 3,000 AI actions a month depending on the plan, then billed in packs
- No public repository was found despite the AGPL-3.0 claim, so the auditability promise cannot be checked as it stands
- No public API, no mobile application, and a French-language interface only
- The named list of subprocessors is not published, only available on request, and no training opt-out is documented
- The site contradicts itself on the registered office, the data protection officer's address and what each plan includes
Pricing & Plans
There is no permanent free plan. Paid access starts at 149 EUR excluding tax per month for the Small structure plan, which covers up to ten management licences and includes Jade in full. A 14-day trial gives complete access without a bank card or commitment, after which the account switches to read-only while data remains exportable. This price is that of the Qualisia subscription: Jade carries no separate tariff and is included in every plan.
- Small structure — 149 EUR excluding tax per month — up to 10 management licences — 900 AI actions per month — full Quality module
- Jade assistant
- onboarding and deployment
- unlimited field reporters
- automatic serious event detection
- HAS reports and exports
- Medium structure — 299 EUR excluding tax per month — 11 to 25 licences — 1
- 800 AI actions per month — presented as the most chosen
- the homepage adds the quality improvement plan
- the personnel file and priority support
- Large structure — 449 EUR excluding tax per month — 26 to 50 licences — 3
- 000 AI actions per month — the homepage adds multi-sector and multi-service coverage
- advanced HAS reports
- full history and audit
- and dedicated support
- Network or multi-site — on quotation — beyond 50 licences or for several sites
- with information system integrations
- dedicated hosting and a custom contract
- Ten percent discount on every plan for law-1901 associations
- packs of 100 additional AI actions at 9 EUR
- activated at the customer's choice
- with an alert at eighty percent of the allowance
Data, GDPR & hosting
A consolidated view of how Jade handles your data.
GDPR overview
GDPR compliance is claimed explicitly and documented in detail. A privacy policy and a separate GDPR policy, both effective 7 May 2026, list seven rights, namely access, rectification, erasure, restriction, portability, objection and post-mortem instructions, exercisable free of charge at any time through dpo@qualisia.fr, with acknowledgement within 72 hours and a reply within one month, three for complex requests. A data protection officer is designated and the CNIL is named as the supervisory authority. A data processing agreement is built into the terms of use. Business data is hosted inside the European Union, and transfers outside it are covered by standard contractual clauses, minimisation and prior pseudonymisation. Breaches are notified to the CNIL within 72 hours. One inconsistency is worth noting: the GDPR page gives contact@qualisia.fr as the DPO address, while the privacy policy gives dpo@qualisia.fr.
Who owns the data?
Under the terms of use, everything your organisation enters remains its own property: incident reports, complaints and action plans belong to the establishment, Qualisia claims no ownership over them, and export in the contractual formats is guaranteed. For data concerning the people you support, the roles are set out explicitly: your establishment is the data controller and Qualisia acts as a processor under Article 28 of the GDPR, following your documented instructions. The platform itself, including source code, algorithms, interfaces and the embedded PRORESAP knowledge base, belongs to Qualisia or its licensors. The publisher states that data is never sold, rented or transferred to third parties for commercial purposes.
Reuse rights
Customers keep full reuse rights over what they enter, with no permission to request: the terms guarantee exportability in the formats set out in the contract, and after termination the data is returned in an exportable format within thirty days before permanent deletion. In the other direction, the platform's own content may not be copied, extracted, scraped or redistributed without Qualisia's prior written consent. On the publisher's side, use is bounded to six declared purposes: delivering the service, managing users and access rights, analysing reports with artificial intelligence, sending technical messages, securing and improving the platform, and meeting legal obligations. Everything sent to the AI provider is pseudonymised first, and pseudonymised AI data is processed on the fly and not retained.
Data retention & training
Hosting summary
The publisher states that business data is hosted within the European Union. The homepage is more specific, claiming French hosting, and the article devoted to Jade says data stays hosted in France, naming Supabase EU. No hosting provider is identified in the legal pages themselves: the legal notice says the host's full details are supplied on request at contact@qualisia.fr. Transfers outside the European Union remain possible, notably for AI analysis; when they occur, Qualisia says it applies standard contractual clauses, data minimisation and prior pseudonymisation, and that no directly identifying data about a person receiving care is transmitted. One technical caveat is worth stating: the public website resolves to an anycast content delivery node located in the United States, which says nothing about where application data is stored and should not be read as contradicting the European hosting claim. Since the legal pages and the marketing pages do not say quite the same thing, and since no host is named anywhere, hosting jurisdiction is one of the points to have confirmed contractually.
Things to keep in mind
Risks and trade-offs to weigh before adopting Jade.
- Automation bias: a plan produced in thirty seconds invites approval without reading, and the publisher itself insists that validation must stay human
- Deskilling risk: if severity rating is always delegated to Jade, quality teams may lose the reflex of analysing an event themselves
- Every performance figure is the publisher's own, with no independent audit and no published methodology
- Sensitive data about vulnerable people is involved; pseudonymisation is claimed, but no hosting provider is named in the legal pages and details are only given on request
- The named list of subprocessors is not published and no option to exclude data from model training is documented
- The AI allowance is capped and overage is billed, so heavy use carries a cost that is easy to overlook
- The site contradicts itself on its registered office, its data protection officer's address and the scope of each plan, so commitments should be obtained in writing
Setup & Integrations
Technical difficulty
Low. Nothing is installed: Qualisia is a web application and an account takes about two minutes to create. Onboarding is guided, announced at around thirty minutes and included in every plan with no hidden professional services. The establishment administrator creates named accounts and assigns roles. Jade itself needs no configuration, since it triggers automatically whenever a report is created. Field staff file reports through guided entry or voice dictation in under two minutes. No technical integration is required on the standard plans; information system integrations are reserved for the quoted Network offer.
Deployment
Supported languages
Behind Jade
Social
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
Can I buy Jade on its own?
What was Jade trained on?
How fast is an analysis?
Is my identifiable data sent to the AI?
Does Jade decide for me?
Where is the data hosted?
Is there a free plan?
How much does the cheapest access cost?
Is there a usage limit on the AI?
Is there an API or a mobile application?
Should you pick Jade?
Jade is a deliberately narrow tool, and that is both its strength and its boundary. Everything it does is shaped by the French regulatory framework for social and medical-social services: the HAS 2022 reference system, the 2002-2 law, the reporting deadlines of the regional health agencies. Outside that framework it has little to offer; inside it, few general-purpose assistants would come close.
The commercial logic works in the buyer's favour. Jade is included in every plan, including the 149 EUR entry tier, so adopting it requires no separate budget decision, and field reporters are unlimited, which matters in home care where care workers vastly outnumber managers.
Data protection is the most solid part of the file. Pseudonymisation before every AI call is described consistently across two legal pages, retention periods are published category by category, a processing agreement is built into the terms, and the publisher is explicit that Jade assists decisions rather than making them.
The reservations are equally real. Every performance figure comes from Qualisia alone, with no published methodology and an anonymous testimonial. The company is very young: the domain was registered in April 2026, there is no archive history, and no entry appears in the French company register. The site contradicts itself on its registered office, its data protection officer's address and what each plan includes. And the repeated open-source claim under AGPL-3.0 is not backed by any public repository we could find.
Worth a trial for a French home-care provider drowning in incident reports. Ask for the hosting details, the subprocessor list and the exact scope of your plan in writing before signing.
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