Gyro
Gyro is an AI platform that scans your inbox for flights delayed, cancelled or overbooked over the past three years, checks them against EU261, US DOT, UK and Canadian rules, then files and chases the claim for you.
What is Gyro?
Gyro is an AI-powered air passenger compensation platform operated by GYRO AI, Inc., a Delaware corporation based in New York. Its purpose is narrow and concrete: to collect money airlines already owe travellers but that hardly anyone claims - compensation for flights delayed three hours or more, cancellations, denied boarding and missed connections, plus unused flight credits.
The product comes in two shapes. The first is a one-off eligibility check: enter a departure airport, a destination and a date, or upload a boarding pass, and the platform reports within seconds whether a claim exists. The second, Autopilot, is the one the company pushes hardest. You connect Gmail or Outlook through a read-only OAuth link and Gyro reads three years of booking confirmations, e-tickets and itineraries, searching only for flight-related messages by keyword and by known airline domains. The company states that it extracts flight numbers and dates rather than storing email content.
Whichever the entry point, the same engine tests each flight against the rule that governs it: EU261/2004, UK APR, US Department of Transportation rules, the Canadian APPR, Brazilian ANAC, Israeli law and the Montreal Convention. Where a claim holds, the AI drafts the paperwork, files it with the airline and chases the reply. If the carrier stays silent for thirty days or refuses, Gyro escalates to the national enforcement body or hands the file to a partner law firm, which sets its own fees and pays Gyro a referral commission.
A corporate edition applies the same machinery to employee travel, adding a dashboard of recoveries per employee, tracking of expiring airline credits and duty-of-care reporting. It connects to Gmail, Outlook, Brex and Ramp, with Navan, Concur and SAP Travel announced for the second quarter of 2026.
Nothing is charged upfront. Gyro keeps 30% of what it recovers for individuals and 40% for companies, and nothing at all when a claim fails. The company is emphatic that it is not a law firm and gives no legal advice.
What it does
- Check in seconds whether a delayed, cancelled or overbooked flight is owed compensation
- Scan a connected Gmail or Outlook mailbox for three years of forgotten disrupted flights
- Test each flight against EU261, UK APR, US DOT, Canadian APPR, Brazilian ANAC, Israeli law and the Montreal Convention
- Draft, file and chase the claim with the airline without any input from the traveller
- Escalate a refused or ignored claim to the national enforcement body or a partner law firm
- Pay out 60% of the estimated compensation immediately instead of waiting for the airline
- Recover compensation and expiring flight credits across a whole company's employee travel
When to use Gyro / When not to
A quick filter to help you decide if Gyro is the right fit.
When to use Gyro
- Frequent flyers who suspect they have forgotten disrupted flights somewhere in the last three years
- Business travellers and consultants who fly constantly and have no time to argue with airlines
- Travel managers, executive assistants and office managers who book flights for a team
- Finance and accounting teams chasing unused airline credits and unrecovered travel spend
- Passengers on EU, UK, US, Canadian, Brazilian or Israeli routes who want the paperwork handled end to end
When not to use Gyro
- Anyone looking for legal advice or representation: Gyro states plainly that it is not a law firm
- Travellers who refuse to grant read-only access to their mailbox and do not want to key flights in manually
- Passengers who want to keep the full payout, since 30% (individuals) or 40% (companies) is deducted
- Flyers whose routes fall outside the covered frameworks, or whose delay is under three hours or caused by extraordinary circumstances
- Under-18s, who are excluded by both the terms of service and the privacy policy
How to use Gyro
A typical end-to-end flow, from setup to results.
- Run the free quick check from the home page: departure airport, destination and flight date, no account needed
- Or upload a boarding pass instead of typing the flight in
- Create an account on the Gyro web app to go further
- Connect Gmail or Outlook through read-only OAuth, or link a Brex or Ramp account
- Let Gyro scan three years of booking confirmations and flag the disrupted flights it finds
- Review the estimated compensation per flight and confirm the claims you want filed
- Choose the instant payout option if you prefer 60% of the estimate now rather than waiting
- Follow each claim in the dashboard and through push and email notifications
- Let Gyro escalate to the national enforcement body or a partner law firm if the airline refuses
- Disconnect the mailbox at any time from Profile then Connected Email
Pros & Cons
Pros
- No upfront cost, no subscription and no fee at all when a claim fails
- Free eligibility check with no card and, for the quick version, no sign-up
- Retroactive coverage of three years, which surfaces flights travellers had forgotten
- Several passenger-rights frameworks handled in one place rather than country by country
- Mailbox access is read-only, revocable and limited to flight-related messages
- The whole exchange with the airline, including escalation, is taken off the traveller's hands
- Corporate edition with no minimum flight volume, no headcount threshold and no contract term
Cons
- The commission is steep: 30% of the payout for individuals, 40% for companies
- Getting the most out of the product means handing over mailbox access
- No dedicated pricing page; terms are scattered across the home page, FAQ, business page and terms of service
- Corporate pricing is inconsistent between pages, quoted at 40% in one place and left open in another
- Certification claims diverge: SOC 2 Type I certified and GDPR compliant on the business page, still being pursued according to the Trust Center
- No named subprocessor list and no Article 27 EU representative despite an explicitly European audience
- Coverage is advertised as over 35 additional countries without publishing which ones
Pricing & Plans
Gyro is free to use. Checking eligibility, scanning a mailbox and filing a claim cost nothing, and there is no subscription, no filing fee and no per-seat charge, so the lowest price point is zero and no entry price in a currency exists. The company is paid solely out of what it actually recovers: 30% of the compensation collected for an individual traveller, and 40% for a corporate account. If nothing is recovered, nothing is charged. Amounts are stated in US dollars unless otherwise specified, and pricing may be changed with 30 days' prior notice.
- free to use
- 30% commission on any compensation actually recovered
- no card required
- same success-fee model
- adds the read-only mailbox scan across three years of flight history
- optional add-on paying 60% of the estimated compensation immediately on eligible claims
- 40% commission on recovered amounts
- no upfront fee
- no subscription
- no per-seat cost
- no minimum volume
- terms set in a Master Service Agreement
Data, GDPR & hosting
A consolidated view of how Gyro handles your data.
GDPR overview
GDPR is addressed head-on. The privacy policy, effective 27 February 2026, names GYRO AI, Inc. as data controller for consumer services and processor for corporate clients, lists its legal bases (contract, legitimate interests, legal obligation, consent) and enumerates access, rectification, erasure, restriction, portability, objection, withdrawal of consent and human review of automated decisions. Requests go to legal@heygyro.com, answered within 30 days. Transfers out of the EEA, the UK and Switzerland rely on Standard Contractual Clauses or adequacy decisions, breaches are notified within 72 hours, and the right to complain to a supervisory authority is stated. Two gaps remain: no Article 27 EU representative is named and no DPO is identified. The business page claims Gyro is GDPR compliant, while the Trust Center describes compliance as something it is still pursuing.
Who owns the data?
The terms of service state that users keep ownership of everything they submit - flight details, boarding passes, booking confirmations, identity documents - which the contract calls User Content. GYRO AI, Inc. receives only a limited, non-exclusive, worldwide, royalty-free licence to use, process and store that material for the sole purpose of delivering the service, and that licence ends when the account is deleted or deletion is requested, except where the law forces retention. The platform itself, its algorithms and its AI models belong to GYRO AI, Inc. One asymmetry deserves attention: any feedback or suggestion a user sends becomes an unrestricted, irrevocable, perpetual licence for the company.
Reuse rights
Users may keep and reuse their own material freely: ownership never transfers, and the licence granted to Gyro is bounded by the delivery of the service and dies with the account. What Gyro may do with it is narrower than the raw data suggests. The privacy policy lists eligibility analysis, claim filing and tracking, generation of legal documents, payout processing, support, fraud detection, legal compliance and - with consent only - marketing. Data is shared with airlines and regulators to pursue claims, with the employer for corporate accounts, with partner law firms only after explicit consent, and with hosting, analytics, payment and identity-verification providers. The company says it never sells personal data for third-party marketing. On model training the position is explicit: personal data is not used to train generalised AI models, Google Workspace data is excluded outright, and only aggregated and anonymised data feeds platform improvement. Google access can be revoked at any time, with deletion promised within 30 days.
Data retention & training
Hosting summary
Gyro's Trust Center says personal documents are encrypted end to end on Google Cloud Platform, with AES-256 at rest and TLS 1.2 or above in transit; the privacy policy quotes TLS 1.3. The only jurisdiction the company commits to in writing is the United States: the privacy policy warns that personal information may be transferred to and processed in countries other than the user's own, including the United States, and relies on Standard Contractual Clauses or adequacy decisions for transfers out of the EEA, the UK and Switzerland. The cloud infrastructure is described as sitting with SOC 2 Type II and ISO 27001 certified providers, with physical access controls and round-the-clock surveillance - those certifications belong to the hosts, not to Gyro itself. Encryption keys are held in a dedicated key management service with automatic rotation, access is role-based and logged, and multi-factor authentication is required internally. No European hosting region is offered, and no named list of subprocessors is published.
Where Gyro works
Country-level availability.
Not available in
Things to keep in mind
Risks and trade-offs to weigh before adopting Gyro.
- The commission is deducted before payout: 30% for individuals, 40% for companies, on every successful claim
- The instant payout option pays 60% of the estimate, so choosing speed means giving up the difference
- Automatic detection requires handing a third party standing read-only access to a personal or company mailbox
- Certification claims are inconsistent between the business page and the Trust Center, which matters for any procurement review
- No named subprocessor list is published even though hosting, payment and identity-verification providers are acknowledged
- Passport or national ID documents are requested for some claims, and closed claim records are kept for up to six years
- The terms impose Delaware law, AAA arbitration in New York, a class action waiver and a liability cap of USD 100
Setup & Integrations
Technical difficulty
Essentially none. The quick eligibility check needs no account at all: a departure airport, a destination and a date, answered in about ten seconds. Going further means creating an account and authorising Gmail or Outlook through a standard read-only OAuth screen, after which nothing has to be typed in. Manual entry of a flight number and date remains available for anyone who declines mailbox access. On the corporate side, Gyro advertises a five-minute setup for Brex or Ramp, with flight data supplied by company mailbox, travel management company, CSV upload or API. No technical skill is required.
Deployment
Integrations
Behind Gyro
Social
Resources
All the official URLs gathered for verification and reference.
Alternatives
Tools that compete with or complement Gyro.
Frequently asked questions
What does Gyro cost?
Which flights qualify for compensation?
Which regulations does Gyro cover?
How far back can Gyro look?
How long does a claim take?
Do I have to connect my mailbox?
What access does Gyro have to my email?
Can I be paid before the airline pays?
Is my data used to train AI models?
Is there a minimum age?
Should you pick Gyro?
Gyro does one thing and does it from end to end: it finds the flight compensation you are entitled to and collects it for you. The proposition is unusually clean for an AI product because the incentive is aligned - the company earns only when money actually lands, so the free eligibility check and the three-year mailbox scan carry no financial risk. The real cost is the commission, 30% for a traveller and 40% for a company, and the real trade-off is mailbox access: the product only shows its value once it can read three years of booking confirmations, even in read-only mode and even limited to flight messages.
The legal documentation is unusually thorough for a young company, with clear positions on ownership of submitted content, on not training generalised models with personal data, and on retention periods. That candour makes the remaining gaps more visible rather than less: no named subprocessors, no Article 27 EU representative despite an explicitly European audience, and certification language that says SOC 2 Type I certified and GDPR compliant on the business page while the Trust Center describes both as still being pursued. Corporate pricing is also quoted at 40% in one place and left open in another.
This is a very young operation - the domain was registered in September 2025, the first archived capture dates from January 2026 and the legal documents from February 2026 - with no publicly documented funding or ownership. For an individual traveller the downside is close to nil and the upside is money that would otherwise stay with the airline. For a company signing a Master Service Agreement, the certification discrepancy and the absence of a subprocessor list are worth clearing up first.
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