QualiteeMed
QualiteeMed is a Swiss voice-dictation assistant for dental practices: one spoken note produces a structured consultation report, a completed LAMal or Medident insurance form and a personalised patient follow-up email, without changing practice software.
What is QualiteeMed?
QualiteeMed is a Swiss software-as-a-service platform that turns a spoken note into finished clinical paperwork. Presented as designed by dentists for dentists, it goes after the administrative time that piles up around every consultation: the patient record to complete, the insurance form to fill in, the follow-up message to send.
The principle the vendor promotes is one dictation, three outputs. The practitioner speaks into a microphone in the browser; speech recognition produces the text, and a generative layer turns it into a consultation report built on standardised templates, an insurance form, and a personalised recap email ready to send. The company advertises a 30% cut in administrative time from the first use, and states that its models understand dental terminology.
What makes the product genuinely Swiss is not only its registered office in Bern. The application ships hard-coded Swiss paperwork: LAMal fields (article, diagnosis, lesion, case number, physician's report, cured or not cured), the GLN provider number, accident date and cause, interim and definitive treatment including orthodontics, and the cantonal Medident forms for Bern and Neuchatel, with their periodontal status, decayed or fractured teeth, root-canal justifications, replacement prostheses and missing teeth.
Beyond the consultation itself, the web application carries patient records (name, date of birth, address, insurer) with search, quote generation with PDF download, practice settings for name, address, telephone and logo, a custom keyword list that tunes the vocabulary, usage statistics broken down per employee against a monthly quota, and a history of every document produced that the user can delete. Physiotherapy variants of the reports and quotes sit alongside the dental ones, and the interface is offered in English, French, German and Italian.
Deployment is deliberately light: nothing to integrate, no extra hardware, no change of practice management software. The vendor states the tool works alongside any professional software without specific integration. Access is through the browser, with a separate sign-up area and a distinct patient-facing space.
The counterpart to that simplicity is documentary. The public site is four pages per language, and it publishes no privacy policy, no terms of service and no real cookie notice — a striking gap for a product that handles health data.
What it does
- Transcribe a dictated consultation into a structured, standardised report
- Generate a completed Swiss insurance form, including LAMal fields and the GLN provider number
- Produce cantonal Medident forms for Bern and Neuchatel from the same dictation
- Draft a personalised recap email for the patient, ready to send
- Create a treatment quote and download it as a PDF
- Keep patient records with name, date of birth, address and insurer
- Track monthly usage per employee against the plan's consultation quota
When to use QualiteeMed / When not to
A quick filter to help you decide if QualiteeMed is the right fit.
When to use QualiteeMed
- Swiss dentists in Bern or Neuchatel, whose LAMal and cantonal Medident forms are built into the product
- Dental hygienists who dictate their findings and want a standardised report rather than typed notes
- Small practices of one to five practitioners looking for a fixed monthly cost with no integration project
- Practice managers who need per-employee usage tracking and shared clinic settings across a team
- Physiotherapists, who have their own report and quote templates inside the application
When not to use QualiteeMed
- Practitioners outside Switzerland: the insurance modules are coded for Swiss federal LAMal law and two cantons
- Any buyer whose procurement requires a published privacy policy, terms of service or data processing agreement
- Teams that want the tool wired into their practice management system: there is no API and no named integration
- High-volume clinics beyond fifteen users, since the largest published plan stops there
- Practitioners who need to dictate from a phone in the operatory: there is no iOS or Android application
How to use QualiteeMed
A typical end-to-end flow, from setup to results.
- Sign up on the dedicated registration site to open the 30-day trial
- Accept the terms of service, which appear at this point inside the application
- Fill in the practice settings: clinic name, address, telephone and logo
- Add custom keywords so the transcription matches your own vocabulary
- Create or select the patient record, with date of birth and insurer
- Allow microphone access in the browser and start the recorder, with the keyboard shortcut if preferred
- Dictate the consultation, then stop the recording
- Let the tool format the transcript and generate the report
- Choose the documents to produce: consultation report, patient email, insurance form, Medident form or quote
- Check the generated text, download the PDF, and delete the entry from the history when it is no longer needed
Pros & Cons
Pros
- Genuine Swiss localisation: LAMal, GLN and cantonal Medident forms are implemented, not merely mentioned
- Three documents from a single dictation, which is where the claimed time saving comes from
- No integration project: the vendor states it works alongside any practice software
- No hardware to buy, since everything runs in the browser
- Transparent published pricing in Swiss francs, with a 30-day trial before any commitment
- Multi-user plans with per-employee usage tracking and shared practice settings
- Interface in four languages and physiotherapy templates alongside the dental ones
Cons
- No privacy policy, no public terms of service and a cookie page still filled with placeholder text
- Nothing published on hosting location, retention, subprocessors or model training
- No contact email at all: the only address in the site's code belongs to its web agency
- Usable in practice only in Switzerland, and the insurance forms only in two cantons
- No API, no mobile application and no named third-party integration
- The French and German pricing pages sell different monthly quotas for the same plans at the same price
- The entry plan is labelled Freemium in French although it costs CHF 39 per month
Pricing & Plans
There is no permanent free plan. All three published plans are paid, quoted in Swiss francs and excluding VAT, and they are presented as launch pricing. The lowest entry point is CHF 39 per month. A 30-day free trial is offered on the sign-up page.
- Entry plan — CHF 39 per month excluding VAT. Named Formule Freemium in French
- for discovery
- capped at 250 consultations a month
- the German page names the same plan Einzelanwendung
- for one user
- capped at 300
- Practice plan — CHF 149 per month excluding VAT. Formule cabinet in French
- for 1 to 5 practitioners
- Anwendung Praxis in German
- for 2 to 5 users. Both cap usage at 1500 consultations a month
- Clinic plan — CHF 499 per month excluding VAT. Formule clinique in French
- for 6 to 15 users in expert daily use
- capped at 3500 consultations a month
- the German page names it Anwendung Klinik
- up to 15 users
- capped at 4500
- All three plans carry the same free-trial button
- and the sign-up page advertises a 30-day trial
- the French and German versions of the pricing page disagree on the quotas for the entry and clinic plans
- and on the name of the entry plan
Data, GDPR & hosting
A consolidated view of how QualiteeMed handles your data.
GDPR overview
There is no mention of the GDPR anywhere on the site, and none of the Swiss FADP either. A search across every collected page for GDPR, RGPD, LPD and nLPD returns nothing. The publisher is Swiss and therefore outside the European Union, but no legal basis, purpose, retention period, data subject right, Article 27 representative or data protection officer is named. The only privacy policy the site links to belongs to Google, and covers the reCAPTCHA on the contact form. There is no data processing agreement, no subprocessor list and no trust or security page. For a tool that handles health data, this is a complete documentary gap rather than a partial one: the vendor neither claims compliance nor denies it, it simply never addresses the subject.
Who owns the data?
No answer can be given from the vendor's own documents, because those documents are not public. QualiteeMed publishes no terms of service and no privacy policy. Its legal notice is three lines covering the trademark and the registered office in Bern, and the cookie page, although online, is still filled with placeholder Lorem ipsum text. Terms of service do exist, but only inside the application, behind account creation, so they cannot be read before signing up. Nothing therefore states who owns dictations, transcripts, reports or patient records, what the vendor may do with them, or with whom they may be shared. The only visible control is in the application, where the user can delete items from their own history.
Reuse rights
The site sets out no rules on reuse, because it publishes no contractual document at all. Nothing grants the practitioner an explicit licence over the reports, insurance forms, quotes or emails the tool generates, and nothing restricts them either. In practice the outputs are clinical documents produced for the practice, and the application lets the user download them as PDF and delete them from the history, which suggests they are the practice's to use. That is an inference from the interface, not a commitment from the vendor. Any practitioner who needs certainty on reuse, onward transfer or professional secrecy should obtain the terms of service in writing before entering patient data.
Data retention & training
Hosting summary
Nothing is declared. QualiteeMed names no hosting country and no hosting region, and there is no document in which it could: the site has no privacy policy, no public terms of service and no trust or security page. The only infrastructure statement is a partnership with Olympe, described as a Swiss enterprise software development platform based at EPFL, which the vendor presents as its guarantee of a robust and scalable setup. That is a claim about the builder, not about where patient data physically sits. One technical observation should not be misread: the public marketing site resolves to an anycast AWS address geolocated in the United States. That concerns the brochure site only and says nothing about where the application processes patient records. Practitioners bound by professional secrecy should obtain the hosting location and jurisdiction in writing before entering clinical data.
Things to keep in mind
Risks and trade-offs to weigh before adopting QualiteeMed.
- Health data is entered into a tool whose vendor publishes no privacy policy, no public terms of service and no genuine cookie notice
- Nothing is disclosed about hosting location, retention periods, subprocessors or whether dictations feed model training
- Professional secrecy is the practitioner's obligation, not the tool's: dictating a named patient's case into an undocumented service transfers the risk without transferring the duty
- Generated reports and insurance forms must be read before signing; speech recognition errors in a clinical or billing document carry medical and financial consequences
- Leaning on standardised templates can flatten clinical reasoning over time, with the practitioner reviewing prose rather than composing it
- There is no published contact address of any kind, so a data incident or a deletion request has no named recipient
- Prices are labelled launch pricing and the two language versions already disagree on quotas, so the commercial terms are not yet stable
Setup & Integrations
Technical difficulty
Very low. There is nothing to integrate and no hardware to buy: the vendor states the tool works alongside any practice software without specific integration. Sign-up happens on a dedicated site, then everything runs in the browser. Initial configuration is limited to the practice details and logo, plus an optional list of custom keywords to tune the vocabulary. The only real prerequisite is a working microphone and granting the browser permission to use it. No IT project, no migration and no change of practice management system is required.
Deployment
Supported languages
Behind QualiteeMed
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
What does QualiteeMed actually do?
Which practitioners is it aimed at?
Does it work with my existing dental software?
How much does it cost and is there a free plan?
Can I use it outside Switzerland?
Where is the company based?
What languages does it support?
Where is patient data hosted, and is it used to train models?
Is there a mobile app or an API?
Can I delete what the tool has produced?
Should you pick QualiteeMed?
QualiteeMed is one of the rare AI scribes that has actually done the local work. Swiss dental paperwork is not evoked in marketing copy, it is implemented: LAMal coding, the GLN provider number, and the cantonal Medident forms for Bern and Neuchatel are fields in the product. For a practice in those cantons, that is the difference between a transcription tool and a finished form. Add a browser-only setup with no integration project and no hardware to buy, published prices from CHF 39 per month, a 30-day trial, and an interface in four languages, and the offer is coherent and easy to test.
The reservation is serious, and it is not about the software. QualiteeMed processes health data, and its public site publishes no privacy policy, no terms of service and no genuine cookie notice — the page that should carry the latter is still filled with placeholder Lorem ipsum text. Nothing is said about where data is hosted, how long it is kept, who the subprocessors are, or whether anything feeds model training. No contact email is published at all, and the legal notice amounts to three lines with a city rather than a full address. The footer's LinkedIn and Instagram links point at the bare networks, not at accounts. The two language versions of the pricing page even disagree on the monthly quotas they sell.
These are the marks of a young company that has shipped a real product before finishing its paperwork — the domain was registered in March 2025 and the prices are labelled as launch pricing. The engineering deserves a look; the compliance file deserves questions. Any practice should use the 30-day trial to ask for the privacy policy, the data processing agreement and the hosting location in writing before entrusting patient records to it.
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