Memories.ai
Memories.ai is an AI video intelligence platform built on a Large Visual Memory Model. It indexes footage at scale, then lets teams search, transcribe, summarize and moderate video through three usage-billed APIs.
What is Memories.ai?
Memories.ai builds what it calls the multimodal memory infrastructure for AI: a layer that lets machines see, remember and act on video. Its proprietary Large Visual Memory Model processes footage at scale, turning raw video into structured data in which every frame, face, scene and spoken word is indexed and compressed for later recall. The homepage organises this around three pillars — SEE (visual understanding and indexing), REMEMBER (persistent visual memory that accumulates over time) and ACT (agents that complete end-to-end tasks on top of that memory).
Access runs through three API products sharing one video understanding stack and a single key. Visual Intelligence handles stateless inference: transcription via Whisper, ElevenLabs or AssemblyAI, speaker diarization, video summaries, frame descriptions, image and video embeddings, live stream moderation for nudity, violence and logo detection, and human re-identification for naming people in footage. Visual Search is the stateful side: upload once from a file, a URL or a social handle, let the platform auto-index, then query by natural language, image similarity or transcript phrase. Visual Agents ships pre-built video-searching and video-editing agents, both open source on GitHub, alongside managed clip, split, edit and screenplay-extraction endpoints. A command-line tool drives all three from a terminal.
The company traces its origin to Cambridge, was founded around 2023, and is led by Shawn Shen as founder and chief executive, with Ben Zhou as chief technology officer and Eddy Wu, previously at Meta Superintelligence Lab, as chief AI officer. Eight research papers are published on the site. Partner integrations are said to power more than 100 million cameras, and NVIDIA, Lenovo, Samsung, Vivo, Ring and Comcast are named as partners, with SOC 2 Type II certification displayed on the homepage.
Three verticals are targeted: media and entertainment, security and safety, and robotics and physical AI. A separate initiative, Project LUCI, carries the same idea onto consumer hardware through LUCI Desktop and a wearable pin. Deployment runs on edge, on-premise or cloud, though on-premise is reserved for enterprise customers.
What it does
- Index hours of video and query the whole library in natural language
- Transcribe audio and video with Whisper, ElevenLabs or AssemblyAI, including speaker diarization
- Summarize a video and generate frame-by-frame descriptions
- Moderate a live RTMP or RTSP stream for nudity, violence and logo detection
- Identify named people across footage with human re-identification
- Pull metadata, transcripts, captions and comments from YouTube, Instagram, TikTok and X
- Clip, split, edit and extract a screenplay from long-form video through workflow APIs
When to use Memories.ai / When not to
A quick filter to help you decide if Memories.ai is the right fit.
When to use Memories.ai
- Enterprise teams sitting on large-scale video archives they cannot currently search
- AI and machine learning teams building multimodal agents that need persistent visual memory
- Infrastructure teams deploying vision workloads on edge or on-premise hardware
- Product teams adding video intelligence to an existing platform through an API
- Security and safety operators needing real-time detection and cross-camera re-identification
When not to use Memories.ai
- Consumers or creators looking for a ready-made video editing app rather than an API layer
- Buyers who require EU data residency, since hosting is announced in the United States only
- Organisations whose procurement demands a published DPA and a subprocessor list before signing
- Teams that need a predictable flat monthly cost, as billing is metered per inference and per gigabyte
- Anyone under 18, who is excluded by the eligibility clause of the terms of service
How to use Memories.ai
A typical end-to-end flow, from setup to results.
- Choose the product that matches the job: Visual Intelligence for one-off inference, Visual Search for an indexed library, Visual Agents for ready-made workflows
- Open an account from the Try now entry point, or contact the sales team for an enterprise engagement
- Generate a single sk-mavi- API key, which the documentation says takes under two minutes and works across all three products
- Claim the 100 US dollars of free credits granted to new accounts, no card required
- Upload a first video from a file, a URL or a social media handle, and wait for the parse to complete
- Set a callback URL at upload time so your application is notified when indexing finishes
- Run your first query by natural language, by image similarity or by transcript phrase
- Call the stateless endpoints directly for transcription, summarisation, embeddings or live stream moderation
- Install the Memories CLI to drive uploads, searches and agent calls from a terminal or shell script
- Track usage and credits in the Developer Console, and plan the migration to API 2.0 before version 1.0 is retired on 13 August 2026
Pros & Cons
Pros
- Unusually wide video coverage — indexing, search, transcription, moderation, re-identification and editing — behind a single API key
- Usage-based pricing with no seat licences and no per-user fees, and a detailed public rate card with a cost calculator
- SOC 2 Type II certification displayed, with HIPAA and GDPR compliance claimed in the documentation
- Edge, on-premise and cloud deployment options, with vendor engineers involved through to production
- Research-backed, with eight published papers and a Cambridge origin
- Video-searching and video-editing agents released as open source on GitHub
- 100 US dollars of free credits for new accounts, no credit card and no minimum commitment to start
Cons
- The Free and Plus tiers appear only in the pricing page metadata, not in the visible page, which shows a usage calculator alone
- The privacy policy lists model training among its processing purposes, and no opt-out mechanism is documented
- No data processing agreement and no subprocessor list are published
- Hosting is announced in the United States only, with no EU data residency option
- The trust centre is a client-rendered page whose contents could not be read, so compliance claims cannot be checked from the source
- No retention period is quantified anywhere in the privacy policy
- API 1.0 is retired on 13 August 2026, forcing existing integrations to migrate
Pricing & Plans
A free tier is available and requires no commitment: the pricing page metadata describes a free entry point with 100 credits per month, and new accounts receive 100 US dollars of free credits without a credit card. The lowest advertised paid entry point is the Plus tier at 15.00 USD per month on annual billing, for 5,000 credits. Beyond these tiers, the platform is billed strictly by usage — for example 0.03 USD per gigabyte-month of storage, 0.10 USD per 1,000 searches and 15 USD per 1,000 minutes of indexing — while Enterprise plans are negotiated and add custom volume, deployment options and an SLA.
- Free — 100 credits per month
- no contract and no minimum commitment
- Plus — 5
- 000 credits for 15 USD per month on annual billing
- Enterprise — custom volume
- custom deployment including on-premise
- and an SLA under negotiated terms
- Pay-as-you-go usage billing applies across all three products
- with rates varying per endpoint
Data, GDPR & hosting
A consolidated view of how Memories.ai handles your data.
GDPR overview
The API documentation states that Memories.ai "meets the highest standards of data security and privacy with HIPAA, SOC 2 Type 2, and GDPR compliance", and the solution page carries matching badges. The privacy policy sets out lawful bases for the EEA, Switzerland and the United Kingdom (contract, legitimate interests, legal obligations, consent) and lists European rights: access and portability, rectification and erasure, restriction and objection, withdrawal of consent, and complaint to a supervisory authority. Rights are exercised at privacy@memories.ai. Transfers outside Europe rely on an adequacy decision, contractual protections or another valid mechanism, with a copy of the safeguards available on request. No Article 27 EU representative is named, no data protection officer is designated, and neither a DPA nor a subprocessor list is published.
Who owns the data?
Under the privacy policy in force on 29 July 2026, Memories.ai Platforms, Inc. acts as the data controller of the personal data it collects. Material submitted to the service is treated as "Prompts", and the company states that it collects any information provided in them and that this information may be reproduced in the generated "Outputs". Users may upload and share videos and other user-generated content. The terms of service assert that all "Materials" included in the service belong to Memories.ai or its third-party licensors, and no clause was found in the collected pages granting customers explicit ownership of the content they upload.
Reuse rights
The collected pages do not grant end users a right to freely reuse data drawn from the service. On the vendor's side, the stated purposes are broad: operating and improving the service, training and improving its artificial intelligence and machine learning models, personalisation, analytics, marketing and advertising, payments, fraud prevention and legal compliance. Information publicly available on the internet is also collected specifically to enable model training. Data may be disclosed to affiliates, vendors and service providers including the payment processor, connected third-party applications, analytics partners such as Google Analytics, advertising partners, authorities, and an acquirer in a merger or asset sale. No documented mechanism lets a customer exclude their data from model training.
Data retention & training
Hosting summary
The privacy policy states plainly that the company's servers and data centres are located in the United States. Using the service from outside the country therefore transfers personal data into the United States for storage and processing, and the policy says so explicitly. For users located in Europe, the company undertakes to comply with applicable data protection law when transferring data outside Europe, relying on an adequacy decision or determination, on contractual protections, or on another valid transfer mechanism; a copy of the safeguards used is available on request from privacy@memories.ai. No alternative hosting region is offered or announced, and there is no European data residency option. The governing law of the terms of service is that of the State of California, with jurisdiction in San Francisco. Note that the website itself resolves to a Cloudflare anycast address, which describes the content delivery network rather than where customer data actually resides.
Things to keep in mind
Risks and trade-offs to weigh before adopting Memories.ai.
- Model training is listed as a processing purpose in the privacy policy, and no mechanism is documented to exclude your data from it
- Prompts you submit are collected and may be reproduced in the outputs the service returns
- Human re-identification names individuals in footage — a biometric capability with real regulatory exposure in several jurisdictions
- Scraping social platforms and moderating live streams shifts the burden of third-party terms compliance onto you
- Data is hosted in the United States only, so European users transfer personal data outside their region
- No retention period is quantified and no subprocessor list is published, which weakens any audit trail you may need
- Metered pricing rewards careless volume: without modelling your usage first, costs are hard to cap
Setup & Integrations
Technical difficulty
Moderate, and squarely developer territory. A single API key is generated in under two minutes and works across all three products, with official examples in cURL and Python and SDKs referenced in the documentation. A command-line tool covers uploads, searches and agent calls without application code. Asynchronous work needs webhooks or callbacks configured. On-premise or edge deployment is a different matter: it is an engineering project, run with vendor engineers and reserved for enterprise customers. Existing integrations must also budget for the migration from API 1.0 to 2.0 before 13 August 2026.
Deployment
Integrations
Supported languages
Behind Memories.ai
Fundraising
Social
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
What does Memories.ai actually do?
Is there a free way to start?
How much does the cheapest paid plan cost?
Am I charged per user?
Can I deploy it on my own infrastructure?
What can the platform ingest?
Where is my data hosted?
Will my data be used to train the models?
What certifications does the vendor claim?
Is there a minimum age to use the service?
Should you pick Memories.ai?
Memories.ai is infrastructure rather than an application, and that framing sets expectations correctly. Its value is realised through an API, and the breadth of what sits behind that single key is genuinely unusual: indexing and semantic search over large video libraries, transcription with a choice of engines, live stream moderation, human re-identification, embeddings, and agents that clip, edit and extract screenplays. Few vendors cover that span without stitching several products together.
The signals of seriousness are real. SOC 2 Type II is certified, eight research papers are published, two agents are open source, and the partner list names NVIDIA, Samsung, Lenovo, Vivo, Ring and Comcast. Usage-based billing with a published rate card and no seat licences suits teams that would rather pay for what they consume than negotiate a floor.
The reservations are equally concrete. The privacy policy names model training among its processing purposes and no opt-out is documented, which will matter to anyone uploading sensitive footage. No data processing agreement and no subprocessor list are published, and the trust centre could not be read from the source, so the compliance claims have to be taken on the vendor's word. Hosting is in the United States only, with no European residency option. Retention is described qualitatively, never in figures. The subscription tiers are oddly hard to find, surfacing in page metadata rather than on the pricing page itself, and API 1.0 retires on 13 August 2026, so an existing integration will need migrating.
In short, this is a strong fit for technical teams that can size their own volume, integrate an API and accept United States hosting. Buyers with strict European data governance requirements should settle the DPA, subprocessor and training questions in writing before committing.
- Choosing a selection results in a full page refresh.
- Opens in a new window.