Clairetool
Web platform of AI-assisted calculators that helps eye care professionals fit specialty contact lenses for myopia, presbyopia and irregular cornea, with patient screening, fitting guidance and supplier ordering, billed per prepaid credit.
What is Clairetool?
Clairetool is the public site of CLAIRE — Contact Lens Artificial Intelligence Research and Engineering — a web application platform aimed at eye care professionals who fit specialty contact lenses. It is not a general-purpose assistant: it is a narrow clinical calculation service organised around three conditions, myopia, presbyopia and irregular cornea, and it describes itself as the leading platform aggregating solutions for specialty contact lenses.
Each condition opens onto lens-specific applications. Myopia is served by a CRT orthokeratology app and irregular cornea by a SynergEyes Europa scleral app; the presbyopia page is still marked Coming Soon, even though its price already appears in the site's FAQ. Behind them sits the engine the publisher describes in its EU project filing: a complex algorithm of more than 500 formulas that selects the best scenario among over three million possible combinations of the chosen lens parameters. The stated aim is to stop repeat prescriptions and the waste they create, in lenses manufactured then discarded and in released microplastics.
The platform advertises six benefits: a simple interface, fewer technical support calls to suppliers, immediate educational tips during fitting, a patient selection module that reduces errors and later complications, treatment traceability for follow-up and lens adjustment, and lens ordering to the practitioner's chosen supplier. The case for it is quantified on the homepage: 88% of eye care professionals find specialty lens management time consuming, 84% technically difficult, 58% report frequent lens changes, and 57% contact their supplier's technical support regularly.
Work happens entirely in the browser at the app subdomain, in English, Spanish or Portuguese, with five video tutorials covering the individual apps and the credit top-up flow. Access is paid strictly per use: practitioners buy credits, worth one euro each, and a credit is only deducted when a final lens calculation is run. The publisher is CLÉRIGO & LOPES, LDA., a Portuguese company based in Torres Vedras and incorporated in March 2021, co-founded by an optometrist specialised in advanced contact lens fitting.
What it does
- Calculate specialty contact lens parameters from patient measurements
- Screen whether a patient is suitable before any lens calculation is charged
- Provide virtual technical support in place of calls to the manufacturer
- Deliver educational tips at each stage of the fitting process
- Keep treatment traceability for follow-up visits and lens adjustments
- Order the calculated lens from the chosen supplier
- Manage a credit balance shared between several practitioners
When to use Clairetool / When not to
A quick filter to help you decide if Clairetool is the right fit.
When to use Clairetool
- Optometrists who routinely fit specialty contact lenses
- Ophthalmologists managing myopia control and irregular cornea cases
- Contact lens specialists working with orthokeratology and scleral designs
- Optical groups, clinics and practices that want to pool credits across several practitioners
- Practitioners newer to specialty lenses, who benefit from the in-process educational tips
When not to use Clairetool
- Patients and lens wearers, since the platform is sold to professionals only
- Practices that fit standard soft lenses exclusively, outside specialty designs
- Teams wanting to connect their practice management software, as no API is published
- Practitioners who need to work from a phone or tablet app, as there is no mobile release
- Buyers looking for a flat subscription, because everything is charged per consumed credit
How to use Clairetool
A typical end-to-end flow, from setup to results.
- Go to the application subdomain and create an account with an email address and a password
- Alternatively, sign in with a Google account from the login page
- Pick the interface language: English, Spanish or Portuguese
- Top up the account by entering the desired number of credits on the Number of Credits screen
- Pay by Visa or Mastercard, or by Multibanco reference, through the Easypay payment provider
- Choose the condition on the home page: myopia, presbyopia or irregular cornea
- Review the lens brands available for that condition and open the matching application
- Run the patient through the selection module, which costs no credits but requires a positive balance
- Launch the final lens calculation, the point at which credits are actually deducted
- Order the lens from the chosen supplier, then follow up and adjust within the free revision window
Pros & Cons
Pros
- No subscription: practitioners pay only for the calculations they actually run
- Transparent price list, stated identically across the English, Spanish and Portuguese sites
- Free revisions within clear windows of 180 days for myopia, 120 for irregular cornea and 60 for presbyopia
- Volume discounts announced at 10%, 20% and 35%
- Credits can be pooled across an institution, an optical group or a medical clinic
- The patient suitability assessment is not charged
- Trilingual interface with a video tutorial for each application
Cons
- The presbyopia module is still Coming Soon although its price is already published
- There is no pricing page: rates exist only inside the homepage FAQ
- No API, no mobile app and no named software integration
- Nothing is disclosed about where data is hosted, in which country or region
- No data processing agreement, no data protection officer and no subprocessor list
- The privacy policy claims no third-party sharing, which the site's own mentions of Easypay and Google Analytics contradict
- Template residue: Spanish data protection rules and a Spanish ID document are cited by a Portuguese publisher
Pricing & Plans
There is no free plan: access to the applications requires the prior purchase of credits. Pricing is strictly pay-per-use, with one credit priced at 1.00 EUR, which is therefore the lowest published price point. A completed calculation costs 5 credits per myopia lens, 4 per irregular cornea lens and 3 per presbyopia lens, so a single lens ranges from 3.00 to 5.00 EUR. Volume discounts of 10%, 20% and 35% apply according to the quantity of lenses selected, and prices are quoted in euros with taxes included. Credits are deducted only at the final lens calculation, never during patient screening, and revisions carried out within the published follow-up windows are not charged again. Cancellation or refund must be requested in writing within 14 days of the order, with reimbursement made within 30 days at the latest.
- Credit top-up — 1.00 EUR per credit
- purchased in any quantity chosen by the user
- Myopia application (CRT Ortho-K) — 5 credits
- or 5.00 EUR
- per lens calculated
- Irregular cornea application (SynergEyes Europa) — 4 credits
- or 4.00 EUR
- per lens calculated
- Presbyopia application — 3 credits
- or 3.00 EUR
- per lens
- module announced as Coming Soon
- Volume discounts of 10%
- 20% and 35% depending on the quantity of lenses selected
Data, GDPR & hosting
A consolidated view of how Clairetool handles your data.
GDPR overview
GDPR is addressed explicitly. The privacy policy names Regulation (EU) 2016/679, sets consent as the legal basis and states it can be withdrawn at any time. It limits processing to identifying and technical data, ruling out Article 9 special categories, and lists the seven data subject rights. Requests are made in writing under the reference “RGPD-www.clairetool.com”, to the registered address or to dataprotection@clairetool.com. The Portuguese supervisory authority, Comissão Nacional de Proteção de Dados, is named. As the publisher is established in Portugal, no Article 27 representative is required. Missing, however, are any data processing agreement, any designated data protection officer and any published list of subprocessors.
Who owns the data?
The controller is CLÉRIGO & LOPES, LDA., represented by Rafael Clérigo Gonçalves. Personal data collected through the site forms is held in an automated file under the company's responsibility, and is used to run the contractual relationship as well as for commercial, personalisation, operational and statistical purposes and market studies. The privacy policy states that user personal data is not shared with third parties, although the terms name Easypay as payment provider and the cookie page names Google Analytics. Clinical values, images and interpretations entered into the platform remain, under the terms, the sole responsibility of the practitioner who enters them.
Reuse rights
The terms grant the user no reuse licence over the platform's content. All intellectual and industrial property in the website and its elements belongs to the company and is protected under Portuguese law. Reproduction, distribution and public communication of all or part of the content for commercial purposes are expressly prohibited without written authorisation, in any medium and by any technical means. Users may view, print, copy and store elements on their own device strictly for personal use, and may not remove or tamper with any protection or security mechanism. Nothing in the documents addresses what the practitioner may do with the clinical data they enter, beyond making them responsible for it.
Data retention & training
Hosting summary
The site never states where user data is hosted. No country, region, data centre or infrastructure provider is named, on the public pages or in the application's own legal documents. What is published is limited to security posture rather than location: the FAQ says all data is secured and backed up daily, that HTTPS encrypts traffic between the practitioner's computer and the cloud, and that card numbers are encrypted at rest with AES-256 by the payment provider. Jurisdiction can be inferred only indirectly, from the terms being governed by Portuguese law and from the Portuguese Comissão Nacional de Proteção de Dados being named as supervisory authority. There is no transfer clause for destinations outside the European Economic Area and no mention of standard contractual clauses. A practice with hosting requirements of its own should request this information directly, as the published documents do not answer it.
Things to keep in mind
Risks and trade-offs to weigh before adopting Clairetool.
- The terms place responsibility for every value, image and interpretation entered on the practitioner, not on the platform
- The publisher also declines responsibility for inaccurate technical advice derived from manufacturers' fitting guides
- Leaning on an unpublished, externally unaudited algorithm can erode a practitioner's own fitting judgement over time
- The PCI certification quoted in the FAQ belongs to the payment provider, not to CLAIRE, which claims no certification of its own
- No medical device status, CE marking or regulatory framework is mentioned anywhere for a tool used in clinical decisions
- Patient-related data may be entered although the privacy policy recognises no Article 9 special category processing
- Neither the hosting jurisdiction nor any concrete retention period is disclosed, which complicates a practice's own compliance review
Setup & Integrations
Technical difficulty
Very low. Nothing is installed: the platform runs entirely in the browser. A practitioner creates an account with an email address and password, or signs in with Google, picks a language, then tops up credits and pays before running any calculation. There is no API key, no configuration and no integration work. The real barrier is clinical rather than technical — the user is expected to already know how to fit specialty contact lenses — and video tutorials are provided for each application and for the credit top-up process.
Deployment
Supported languages
Behind Clairetool
Fundraising
Social
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
What exactly does Clairetool do?
Who is it meant for?
How much does it cost?
When are credits actually deducted?
Are credits personal or can a practice share them?
Do follow-up adjustments cost extra?
Which conditions and lens brands are covered?
Is there a mobile app or an API?
What languages are supported?
Where is user data hosted?
Should you pick Clairetool?
Clairetool is a deliberately narrow product, and that is its strength. Rather than another general assistant, it sells a specific clinical service to a specific profession: calculating specialty contact lens parameters, screening the patient first, then ordering the lens. The pay-per-use model is unusually legible for a healthcare tool — one credit is one euro, a calculation costs three to five of them, and the same figures appear on all three language versions of the site. Free revision windows and shareable credits suggest the pricing was designed by people who understand how a practice actually works.
The clinical credibility is real: one co-founder is a Doctor of Optometry with a master's in advanced contact lens fitting, the company holds a university partnership with ISEC Lisboa, and it was recognised by the American Academy of Optometry Foundation as one of the most innovative startups in optometry.
What is thinner is everything around the product. The presbyopia module is advertised and priced but not released. There is no pricing page, no API, no mobile app. More importantly for a tool handling patient data, the compliance documentation stops early: no processing agreement, no data protection officer, no subprocessor list, and no statement of where data is hosted. The privacy policy asserts that nothing is shared with third parties while the same site names a payment provider and an analytics tool, and it borrows Spanish legal boilerplate that does not fit a Portuguese publisher. None of this makes the calculations less useful, but a practice weighing it should ask those questions directly. Verify the data protection terms against your own obligations before entering patient information.
- Choosing a selection results in a full page refresh.
- Opens in a new window.