Praxy.ai
French AI suite for healthcare professionals that transcribes and summarises consultations in real time, extracts structured clinical data, automates patient reception and back-office work, and sells its medical NLP engine as an API. Hosted in France under HDS certification.
What is Praxy.ai?
Praxy.ai is the AI suite published by PraxySanté, a French company registered in July 2023 and based in La Garenne-Colombes, near Paris. Its stated purpose is to give clinicians back the time they spend on paperwork and to improve therapeutic follow-up, and it does so through a family of modules that share one medical language engine.
PraxyConsultation is the flagship. It listens to a consultation — in the room, over a video platform such as Doctolib or Qare, or through an IP telephony system — transcribes it in real time and returns a structured report in twenty to thirty seconds. By default the report follows the 22 to 26 sections required by Mon Espace Santé, the French shared health record, and templates can be customised per specialty. The same pass extracts hundreds of structured data points mapped to LOINC and ICD-11, generates referral letters, absence certificates and e-prescriptions, and can suggest questions or flag inconsistencies in the patient file. It is delivered as a web application and as a Chrome and Edge extension.
Around it sit four more products. PraxyAssistant analyses voicemail and patient emails, calls patients back to collect missing documents and drafts replies. PraxyData runs entirely on local infrastructure to extract structured data from medical records, either to check the quality of clinical trial data — the publisher notes that 13 to 75 per cent of trial data is re-keyed by hand into eCRFs — or to accelerate real-world evidence studies, with an announced accuracy of 85 to 95 per cent before retraining and 90 to 99 per cent after. PraxyMonitoring covers pharmacovigilance, pairing a specialised OCR with an anti-hallucination layer and MedDRA coding. PraxyBackOffice and PraxyCabinet handle administrative automation and full practice management, the latter bundling SESAM-Vitale billing through Stellair and prescription support through Posos.
Chatbots and phonebots serve hospital reception and internal HR desks, and the underlying medical NLP engine is also sold as an API to software vendors. Everything is hosted in France under HDS certification, and the publisher names hospital and pharmaceutical customers on its homepage.
What it does
- Transcribe and summarise a consultation held in person, by video or by phone
- Generate the consultation report in the 22 to 26 sections required by Mon Espace Santé
- Extract hundreds of structured clinical data points mapped to LOINC and ICD-11
- Produce referral letters, medical certificates and e-prescriptions automatically
- Answer patient and hospital staff questions through a chatbot or a phonebot
- Check the consistency of clinical trial data and extract real-world evidence at scale
- Detect, analyse and report pharmacovigilance cases with traceable evidence
When to use Praxy.ai / When not to
A quick filter to help you decide if Praxy.ai is the right fit.
When to use Praxy.ai
- Independent doctors and specialists who want to cut the administrative time spent writing consultation reports
- French practices and health centres that need reports aligned with Mon Espace Santé and the DMP
- Hospitals and clinics automating patient reception, pre-admission and internal HR support
- Clinical research associates and data managers who must check the consistency of trial data at scale
- Pharmaceutical companies and CROs looking to industrialise pharmacovigilance case detection
When not to use Praxy.ai
- Patients and the general public: every plan is sold to the healthcare professional, not to the person being cared for
- Teams looking for a certified medical device: the publisher claims no CE marking and no product certification of its own
- Organisations outside France that need out-of-the-box interoperability, since the core features are tuned to French health standards
- Buyers who require a contractual guarantee that their data will never be used to improve the vendor's models
- Anyone expecting a native mobile app: both store links published on the site lead nowhere
How to use Praxy.ai
A typical end-to-end flow, from setup to results.
- Open a free account on the user portal from the homepage call to action, which grants up to 50 consultations a month
- Install the PraxyConsultation extension for Chrome or Edge from the Chrome Web Store
- Set the sections you expect in your reports and the templates for your documents in the portal
- For a video consultation, launch the extension on the video platform tab and select the microphone to capture
- For an in-person consultation, use the web application and the microphone of your computer
- Let the assistant transcribe the exchange and generate the report, which arrives in twenty to thirty seconds
- Review and validate the report, the letters and the prescriptions before anything is sent out
- Ask the publisher to build the plugin that connects your practice software, if you use Calimed, Maddie or Cegedim
- Book a fifteen-minute demonstration from the appointment page if you need a guided walkthrough
- Move to a paid plan when the monthly free quota is no longer enough
Pros & Cons
Pros
- Covers the whole chain from microphone to patient record without handing the audio to a third party
- Health data hosted in France under HDS certification, with a stated commitment that patient data never leaves the EU
- Public pricing with a permanent free tier and a first paid plan at 39 EUR per user per month
- The Chrome extension is real and verifiable, with 216 users, a 5.0 rating and an update dated January 2026
- Scope runs from the single practice to clinical trials and pharmacovigilance, on one shared engine
- An on-premise option is offered on the data modules for organisations that cannot outsource
- Hospital and pharmaceutical customers are named openly on the site
Cons
- The terms let the publisher reuse client Data to train its models during and after the contract, with no documented opt-out
- No certification belongs to the publisher: every ISO 27001, HDS, SOC 2 and HIPAA mention is attributed to the hosting provider
- The two mobile applications advertised on every page do not exist on the App Store or on Google Play
- Three pricing generations coexist between the homepage, the pricing page and the shop, with a VAT statement that contradicts the terms
- Several linked pages return 404, including the contact page, the cookie policy and one product page
- The privacy policy is dated November 2018 and declares that it covers a different domain
- Two demonstration links published by the publisher no longer respond
Pricing & Plans
A permanent free plan exists: PraxyConsultation Free costs 0.00 EUR per month and covers up to fifty consultations with a standard report per specialty. The lowest paid entry point is the Practitioner plan at 39.00 EUR per user per month on the monthly tab shown by default, which falls to 29.00 EUR per user per month on an annual commitment. The medical NLP API is billed separately, with a free tier of ten hours and a Pro rate of 0.612 EUR per hour. The terms state that prices are quoted exclusive of VAT, although the homepage still displays an older figure of 19.00 EUR inclusive of VAT.
- Free — 0.00 EUR per month — up to 50 consultations
- standard report by specialty
- no customisation
- email and chat support
- Practitioner — 39.00 EUR per user per month
- or 29.00 EUR on an annual commitment — unlimited consultations
- customised reports and letters
- data archiving
- automatic prescriptions and referral letters
- chat and phone support
- Company — 79.00 EUR per user per month
- or 69.00 EUR on an annual commitment — adds customised structured data extraction
- ERP integration through the API for calendar and patient record updates
- advanced AI and a dedicated adviser with 24/7 support
- Specialist — on request — adds performance measurement and retraining of the extraction models
- secure messaging integration and detection of missing patient data against the LOINC standard
- Telephony options — 9 EUR per user per month for intelligent messaging
- 9 EUR per user per month for the VOIP plugin
- API Free — 0 EUR per month with 10 hours included
- API Pro — 0.612 EUR per hour
- API Business — custom pricing down to 0.04 EUR per hour
- with an SLA
- cloud or on-premise hosting and a dedicated engineer
- PraxyCabinet — 105 EUR including tax per month
- or 90 EUR including tax per month on an annual commitment
- with 300 EUR for migrating data from a previous practice software
Data, GDPR & hosting
A consolidated view of how Praxy.ai handles your data.
GDPR overview
GDPR implementation is concrete and documented. A Data Protection Officer is named — Damien Forest — reachable on +33 1 84 20 23 18 on weekdays from 9am to 5pm and at dpo@praxysante.fr. Access, rectification, erasure, portability, restriction and objection are all described, exercised through the user portal, with a 30-day response commitment and the CNIL named as the supervisory authority. Health data is hosted by a provider certified under article L 1111-8 of the French public health code, with Google Ireland named in the terms as the authorised sub-processor, and the site states that patient data never leaves the European Union. The terms carry a Data Protection Agreement and a health-hosting annex built on articles 28 and 32. Two reservations: the privacy policy is dated 13 November 2018 and declares that it covers www.praxysante.fr rather than praxy.ai.
Who owns the data?
The terms are explicit: the client remains the data controller, or the representative of the controller, and keeps full control of the personal data it collects, while PraxySanté acts only as a processor. Ownership of the software itself never moves — the publisher keeps the intellectual property of the platform, its modules, its models and its algorithms, and the client only receives a personal, non-exclusive licence for the duration of the contract. One clause deserves attention: article 14 lets PraxySanté freely use the Data, during the contract and after it expires for any reason, to fund research and development and to improve the performance, models and algorithms it trains. Health data hosting is subcontracted to a certified provider named in the annex.
Reuse rights
Clients keep the right to use the outputs of the service within their own practice: reports, letters, prescriptions and structured data are produced for the patient record and are reviewed and validated by the practitioner before being sent anywhere. The licence granted is personal and non-exclusive, limited to the term of the contract, and it transfers no intellectual property in the platform, its models or its algorithms; clients also undertake not to exploit those rights on behalf of third parties or to file patents on the publisher's know-how. In the other direction, PraxySanté reserves a broad right of its own: it may use the Data for research and development and to improve its models, both during the contract and after it ends, and no opt-out is documented anywhere on the site. The publisher may also cite the client's name as a commercial reference.
Data retention & training
Hosting summary
The publisher states that its solutions are entirely hosted in France. Health data sits with a hosting provider certified under article L 1111-8 of the French public health code, and the annex to the terms names Google Ireland as the authorised sub-processor for that hosting across six service levels; the privacy policy adds that Google's HDS-certified hosting service keeps its servers in France. The chatbot and phonebot offer specifies HDS tier 5 hosting in France. The marketing website itself is hosted by Scaleway, and its IP address resolves to a Scaleway machine in Paris. The security page states that patient data is never transferred outside the European Union. For organisations that cannot outsource at all, the clinical trial and real-world evidence modules are also offered as an on-premise deployment running on the customer's own infrastructure, and the API's Business tier allows the hosting geography and provider to be chosen.
Things to keep in mind
Risks and trade-offs to weigh before adopting Praxy.ai.
- The terms allow the publisher to reuse your data to train its models during and after the contract, with no opt-out described: negotiate this point explicitly before signing
- Consultation audio and patient records are among the most sensitive data there is, and the practitioner remains the data controller answerable for them
- Reports are generated automatically and must be reviewed before being sent; the site says so, but the speed of the workflow makes skipping that step tempting
- Leaning on an assistant to write clinical notes can erode the habit of structuring one's own reasoning during the consultation
- Accuracy figures of 85 to 99 per cent are the publisher's own claims, with no third-party evaluation published
- Every certification shown on the site belongs to the hosting provider, so no independent security assurance covers the publisher itself
- Several published pages and demonstration links are dead, which is a signal to verify each commercial commitment in writing
Setup & Integrations
Technical difficulty
Low for a single practitioner. The site advertises instant setup on the free and Practitioner plans: create an account on the user portal, install the Chrome or Edge extension, and set your report sections and document templates once. The extension is then launched on the video consultation tab, or the web application uses the computer microphone. It becomes a project rather than a self-service setup when practice software or IP telephony must be connected, since the publisher builds those plugins through its API, and when the on-premise version of the data modules is deployed on the customer's infrastructure.
Deployment
Integrations
Supported languages
Behind Praxy.ai
Social
Resources
All the official URLs gathered for verification and reference.
Alternatives
Tools that compete with or complement Praxy.ai.
Frequently asked questions
What does Praxy.ai actually do?
How is the product delivered?
Is there a mobile app?
Is there a free plan and how much does the first paid plan cost?
Where is the data hosted?
Is the publisher itself ISO 27001 certified?
Will my data be used to train the models?
Is a data processing agreement available?
Which integrations are actually delivered?
How long is the commitment?
Should you pick Praxy.ai?
Praxy.ai is a substantial product rather than a landing page. It rests on a French company that is registered and verifiable, names its team openly, lists hospital and pharmaceutical customers, and publishes a real price list with a permanent free tier — three things that are far from universal in this segment. Its sovereignty argument is consistent: proprietary models, HDS-certified hosting in France, a stated refusal to move patient data outside the European Union, and an on-premise option on the modules that handle research data. The Chrome extension is real, recently updated and independently checkable.
Two things should temper that. The first is contractual: article 14 of the terms lets the publisher reuse client Data to train and improve its models, during the contract and after it ends, and no opt-out is described anywhere. For a tool that handles consultation audio and patient records, that clause deserves a direct conversation before signing. The second is a matter of upkeep. The contact page returns a 404 although it is linked from every menu; one product page does the same; the footer still carries the default email address of the website template; the privacy policy is dated 2018 and says it covers a different domain; the two mobile apps advertised throughout the site do not exist; and three different price generations sit side by side between the homepage, the pricing page and the shop.
None of this makes the technology weaker, but it does mean that every commercial and compliance detail should be confirmed directly with the publisher rather than read off the site.
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