Tsuna Vet
Tsuna Vet is a Dutch AI documentation assistant for veterinary practices. It captures the consult conversation, converts it into a structured report in one click, and fills the matching fields of a browser-based PMS, going beyond plain transcription.
What is Tsuna Vet?
Tsuna Vet is the veterinary branch of Tsuna, a Dutch software product for healthcare practices. The other branch, simply called Tsuna, serves general practitioners and is not covered here. The promise on the site is summed up as Het consult klaar, het verslag ook: when the consult is finished, so is the report. The first building block is voice support during the appointment. The conversation is captured and converted into text, so nobody has to type while examining the animal. Tsuna is explicit that this is not a standalone transcription tool: the claimed value sits in the next step, turning the captured consult into a report that can be used as it stands, in a structure the practice already works in, including the SOEP layout referenced in its own documentation. The documented workflow has four steps: start the consult, let Tsuna capture the conversation, click samenvatten to obtain the summary, then check the result and save it into the patient record. That last step is handled by Tsuna Mapping, announced in June 2026. The practice indicates once which text field of its browser-based PMS corresponds to which part of the report, covering anamnesis, clinical examination, diagnosis, treatment, advice, medication and follow-up policy, and Tsuna writes each section into the right place. This removes the copy-paste step, and it also sets the product's main technical condition: the PMS must be reachable in a browser, and Tsuna must run in that same browser, Google Chrome or Microsoft Edge. In practice the tool is a browser extension that opens the Tsuna dashboard in a side panel beside the active tab. Three further modules are announced rather than delivered. Tsuna Docs, covering record summaries, questions to documents and referral letters, is marked coming soon with a free pilot. Tsuna Mobile is under construction. Tsuna Intelligence is a coming-soon add-on. Named audiences are veterinarians, veterinary nurses, practice managers and larger clinics; Wagenrenk and Dierenziekenhuis Eindhoven appear as references, and Animana is the only PMS named by the publisher. Tsuna B.V. is based at Dorpstraat 12, Valkenswaard, Netherlands, and registered under KvK number 96959398.
What it does
- Capture the consult conversation directly, with no note-taking during the appointment
- Turn a finished consult into a structured report with a single click
- Map the text fields of a browser-based PMS once, then let Tsuna fill each of them
- Review, correct and save the report into the patient record
- Keep report writing consistent between the members of the practice team
- Work from a side panel in Chrome or Edge, next to the tab holding the PMS
When to use Tsuna Vet / When not to
A quick filter to help you decide if Tsuna Vet is the right fit.
When to use Tsuna Vet
- Veterinarians in first-line practices who write up every consult themselves and want the report ready when the appointment ends
- Veterinary nurses and paraveterinary staff who support documentation during and after the consult
- Practice managers and practice owners who want report writing to be consistent across the whole team
- Larger veterinary practices and animal hospitals where several clinicians share the same patient records
- Practices already running a browser-based PMS in Chrome or Edge who want to remove copy-paste between a dictation tool and the patient file
When not to use Tsuna Vet
- Practices whose PMS is a desktop application with no browser interface, or teams standardised on a browser other than Chrome or Edge, since Tsuna Mapping cannot reach the fields
- Teams that do not work in Dutch: the interface, the help centre and the documentation are Dutch only, and no product language is documented
- Clinicians looking for clinical decision support or diagnostic suggestions, which the publisher explicitly states the tool is not
- Practices hoping to replace their existing HIS or PMS, or to use Tsuna as a standalone speech recognition tool
- Ambulatory vets who need a mobile app today for farm, equine or shelter visits, and developers who need a public API, as Tsuna Mobile is still under construction and no API documentation exists
How to use Tsuna Vet
A typical end-to-end flow, from setup to results.
- Request a personalised demo through the contact form, or start the two-week free trial directly
- Start the trial without giving a credit card or bank details
- Install the Tsuna extension in Google Chrome or Microsoft Edge
- Open the Tsuna dashboard, which appears in a side panel next to the tab holding your PMS
- Complete the one-off Tsuna Mapping setup by pointing each report section to the matching text field of your PMS
- Check that Tsuna runs in the same browser as the browser-based PMS, which is a technical requirement
- Obtain the explicit consent of the animal owner before any recording starts
- Start the capture at the beginning of the consult, speak normally and stop taking notes
- Click samenvatten after the consult to obtain the structured report
- Read the report, adjust it where needed, then save it into the patient record; automatic insertion only runs after your action
Pros & Cons
Pros
- Built specifically for veterinary practice rather than a generic tool adapted afterwards
- Tsuna Mapping removes the copy-paste step into the PMS, where most dictation tools stop at the text
- Two-week free trial with no credit card and no bank details required
- Public and readable pricing: EUR 50 per user per month, with a 5% discount on an annual contract
- Data processing and storage declared within the EU, with a very short two-day retention for saved speech recognition data and no durable storage of unsaved consults
- No model training on customer data without express, separate consent and prior anonymisation, and subprocessors named in the privacy policy
- The extension does not read the content of third-party sites or request browsing history, and the clinician reviews and validates every report before saving
Cons
- No terms and conditions are published: the usual URLs return 404 and no such page appears in the sitemap, and no data processing agreement is offered to the customer
- No security certification is claimed, neither ISO 27001 nor SOC 2, and the privacy policy carries no effective date, only a mention that it was updated more than a month ago
- Three of the four modules are announced rather than delivered: Tsuna Docs, Tsuna Mobile and Tsuna Intelligence
- Tsuna Mapping requires a browser-based PMS and works only in Chrome or Edge; a single PMS integration is named (Animana), so real coverage of veterinary practice management systems is undocumented
- Site and product are entirely in Dutch, and the language selector is a Google Translate widget rather than a localised product
- No public API or technical documentation, and no published mobile application
- The help centre is an empty shell whose articles carry only a title, there are no social profiles or team page, and a single email address handles support, legal and GDPR requests for a very young, small publisher
Pricing & Plans
There is no permanent free plan. The only offer priced at EUR 0 is a free trial explicitly limited to two weeks, which requires neither a credit card nor bank details. The lowest paid entry point is the Individuele gebruiker plan at EUR 50 per user per month, billed monthly, with a 5% discount for an annual contract. An unlimited clinic-wide plan is available on request, and the Tsuna Intelligence add-on is advertised at EUR 20 per user per month but marked coming soon. No VAT treatment, set-up fee or minimum commitment period is stated.
- EUR 0 - two-week free trial giving access to Tsuna's speech technology
- with no credit card and no bank details required
- EUR 50 per user per month - marked as the most chosen plan
- all standard features
- monthly billing
- 5% discount on an annual contract
- PMS coupling through the Chrome extension
- on request - all features for the whole team
- monthly billing
- PMS coupling included
- EUR 20 per user per month - marked coming soon
- automation modules covering a phone assistant
- a referral letter assistant
- a record analyst
- an inbox assistant and a plain-language summariser for the animal owner
- free pilot open to veterinarians and specialists willing to contribute feedback
- with no published price
Data, GDPR & hosting
A consolidated view of how Tsuna Vet handles your data.
GDPR overview
GDPR implementation is documented but not independently certified. Tsuna B.V. states that it processes personal data in line with the AVG, its Dutch implementing legislation and other applicable privacy law, and runs a Data Security page claiming AVG and GDPR compliance, storage within the EU, periodic security testing and structured encrypted backups. Access, rectification, erasure, objection and portability can be exercised by email to info@tsuna.nl or by post to Tsuna B.V., Dorpsstraat 12, 5556VL Valkenswaard. The Autoriteit Persoonsgegevens is named as supervisory authority. AI transcription requires the explicit consent of the animal owner, and without it nothing is recorded. As an EU-established publisher, no Article 27 representative is required. No data protection officer is named, the policy carries no effective date, and no terms, customer DPA or ISO or SOC 2 certification is published.
Who owns the data?
The privacy policy is issued by Tsuna B.V. (Dorpsstraat 12, Valkenswaard), registered with the Dutch Chamber of Commerce under number 96959398. Tsuna positions itself as a supplier of administrative support software rather than a clinical decision-maker, so the practice keeps its records and the veterinarian remains responsible for checking and for the decisions taken. Saved transcripts and consult notes are stored encrypted and, according to the policy, are accessible only to authorised users within the practice. The user decides what is kept: consults that are not saved are not stored durably, and audio is retained only for processing. Tsuna states it will not rent or sell personal data to third parties, unless the user consents or a legal obligation applies.
Reuse rights
No terms of service are published, so the only stated rules come from the privacy policy. Tsuna says it processes data to make the service available, to provide secure access, to deliver support and to improve how the software works. Technical data such as IP address, user agent and device type is collected for security, abuse detection and logging, and usage and quality data such as start and stop timestamps, idle time and error messages is collected to monitor the service. The content of transcripts and summaries is not used for advertising and is not used to train AI models, unless the user gives express and separate consent and the data has first been anonymised to a level the publisher considers sufficient. If a user sends feedback on a consult, the transcript and the note attached to it may be processed to assess and improve the service. Third parties are named: an AI provider for transcription and text generation (OpenAI is cited), a key management service for encryption keys (Google Cloud KMS is cited) and browser or platform push notification services. Automated medical decision-making is excluded. The browser extension does not request access to browsing history and does not read the content of third-party sites; automatic insertion only acts on explicitly allowed HIS or EPD domains and only after a user action. Nothing on the site restricts what a practice may do with the reports it produces.
Data retention & training
Hosting summary
The publisher states on its Data Security page that data is processed and stored securely within the European Union, so that oversight and compliance with legislation remain guaranteed. No hosting country is named, no data centre is identified and no hosting cloud provider is disclosed, so the jurisdiction is documented only at EU level. Saved transcripts and consult notes are encrypted at rest, with encryption keys handled by a key management service (Google Cloud KMS is cited in the privacy policy). Backups are described as structured, encrypted and designed for fast restoration, and periodic vulnerability testing is announced without any date or attestation. One point deserves care: the public website itself resolves to a server operated by Strato GmbH in Frankfurt, Germany, but that is the marketing site, not the place where consult data is processed. No certification, audit report or subprocessor location list is published to confirm the EU-only claim.
Things to keep in mind
Risks and trade-offs to weigh before adopting Tsuna Vet.
- No terms and conditions are published, so the service contract cannot be read before buying, and no data processing agreement is offered to the customer even though a Dutch veterinary practice needs one to frame subcontracting
- The processing agreements cited in the privacy policy bind Tsuna to its own subprocessors, not Tsuna to its client, which is a different thing entirely
- The privacy policy is shared between the two products of the domain and mostly describes the general-practice journey, so it was not written for the veterinary context
- The site contradicts itself on audio: the product page states that audio is not stored, while the privacy policy describes temporary storage during processing
- Transcription and text generation are entrusted to a third-party AI provider (OpenAI is cited), which should be checked against the practice's own subcontracting policy
- The explicit consent of the animal owner is required before any recording, which is an operational obligation to organise inside the consulting room
- No independent security certification exists and the periodic security tests are neither dated nor attested; the help centre contains no written articles; and over-reliance on generated reports carries a real clinical risk, since the veterinarian remains responsible for checking every word before it enters the patient record
Setup & Integrations
Technical difficulty
Low. Getting started means installing a browser extension in Chrome or Edge, with no server deployment, no migration and no replacement of the existing PMS. There is one real configuration step, mapping the PMS text fields in Tsuna Mapping, done once. The single blocking prerequisite is technical: the PMS must be reachable in a browser, and Tsuna has to run in that same browser. The team offers support for onboarding, demo and implementation, and the trial needs no payment details. Note that the help centre article on installation currently has a title but no content.
Deployment
Integrations
Behind Tsuna Vet
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
What exactly is Tsuna Vet?
Is it only speech recognition?
Who in the practice is it for?
Which practice management software does it work with?
What does it cost and can it be tested first?
Where is the data hosted and how long is it kept?
Is the data used to train AI models?
Does the animal owner have to consent?
Is there a mobile app or a public API?
Should you pick Tsuna Vet?
Tsuna Vet is a deliberately narrow product: one task, documenting the veterinary consult, carried through to the patient record. What sets it apart is less the transcription itself than the final step, where Tsuna Mapping writes each part of the report into the corresponding field of a browser-based PMS. Practices that lose time on copy-paste between a dictation tool and their software are the natural audience. On data, the stated posture is solid for a young company: processing and storage inside the EU, a two-day retention period for saved speech and summary data, unsaved consults not kept, no model training without express and separate consent after anonymisation, and subprocessors named in the privacy policy. The contractual documentation is much thinner. There are no published terms of service, no data processing agreement offered to the customer, no security certification, and no effective date on the privacy policy, which is also shared with the general-practice product and largely written around that context. The scope is Dutch in practice. The site, the product and the help centre are in Dutch, the contact page targets the Benelux while the site's own structured data declares the Netherlands, and the language selector is a Google Translate widget rather than a localised interface. Three of the four modules, Docs, Mobile and Intelligence, are still announcements, so a decision today rests on the speech and mapping features alone. Before signing, a practice should confirm that its PMS is reachable in Chrome or Edge, ask for written terms and a processing agreement, clarify how audio is actually handled given the contradiction between the product page and the privacy policy, and organise explicit owner consent before recording. The free two-week trial requires no card, which makes that verification inexpensive.
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