Mesh
Mesh is a personal and team CRM that builds your contact book automatically from email, calendar, messaging and social accounts, keeps every profile current, and lets its Nexus AI answer plain-language questions about your whole network.
What is Mesh?
Mesh is a relationship manager, or personal CRM, published by Clay Software, Inc. in New York. It was called Clay until 26 March 2026, when the company renamed it to avoid a clash with the unrelated Clay.com data enrichment service; the old clay.earth address now redirects to me.sh, and older links and apps still carry the former name. The premise is that you should never have to type a contact in again. Mesh connects to Gmail, Google Calendar, Microsoft Outlook, iMessage, phone logs, WhatsApp, Twitter/X, LinkedIn, Facebook, Instagram and your native address book over CardDAV, then builds a card for every person those sources reveal. Spreadsheets and CSV files can be imported on top. Once a card exists it maintains itself: job titles, employers, locations and news mentions refresh in the background, so the person you met at a conference three years ago is findable in seconds. Around that database sits a layer of prompts. A filterable feed surfaces birthdays, events, news, social changes and reconnection suggestions, and reminders can be set for the moments that matter. Private notes attach to any contact and are encrypted at rest. The AI component is Nexus, presented as the first AI navigator for an entire network. It holds context on all your relationships and answers open questions: reasons to get back in touch, a draft outreach email, the right person for an introduction, even a gift idea. AI features are entirely opt-in, and the company states it does not train models on customer data and forbids its partners from doing so. Mesh for Teams turns the same material into a shared rolodex, mapping who knows whom inside and outside the company, with field-level controls to hide email subjects or event titles. The product runs on macOS, Windows, the web, iOS, Android, Apple Vision Pro and as an extension for Chrome, Safari, Firefox and Edge. It is SOC 2 Type II certified, and the company reports more than 259 million relationships under management.
What it does
- Import everyone you know automatically from email, calendar, messaging and social accounts
- Ask Nexus, the built-in AI, plain-language questions about anyone in your network
- Find a person you met years ago in seconds, without scrolling through social feeds
- Get job changes, relocations and press mentions surfaced as they happen
- Set reminders and reconnect prompts so the right follow-up lands at the right moment
- Share a team rolodex and see who already knows the person you are trying to reach
- Keep private notes attached to each contact, encrypted and searchable
When to use Mesh / When not to
A quick filter to help you decide if Mesh is the right fit.
When to use Mesh
- Founders, executives and chiefs of staff whose deal flow depends on who they know
- Sales, business development and partnership managers who live on warm introductions
- Consultants, coaches and freelancers juggling many stakeholders at once
- Agency, PR and communications teams tracking journalists, clients and creators
- Wealth advisors, real estate agents and recruiters whose book of business is their network
When not to use Mesh
- Teams wanting a classic sales pipeline CRM with deals, quotes and forecasting
- Developers who need a public API to push or pull contact data programmatically
- Organisations that must contractually pin down a data hosting country or sign a DPA
- Users who refuse to hand over a payment card before touching a free product
- Anyone needing an interface or documentation in a language other than English
How to use Mesh
A typical end-to-end flow, from setup to results.
- Create an account on the web app or download the macOS, Windows, iOS or Android client
- Sign in with Apple if you want two-factor authentication enforced from the start
- Connect at least one external account, email, calendar or a social network, since the product does nothing useful without one
- Let the import run: contacts are created and their cards populated with no manual entry
- Add further accounts, messaging apps or your CardDAV address book to widen coverage
- Import spreadsheets or CSV files for anything the integrations cannot reach, on the Pro plan
- Grant macOS full disk access if you want the iMessage and WhatsApp integrations to work
- Organise what arrived using search and groups, and start attaching notes to contacts
- Set reminders, reconnect prompts and birthday notifications, then tune the feed filters
- Install the browser extension and turn on Nexus to query your network in plain language
Pros & Cons
Pros
- The automatic import genuinely removes data entry, which is the feature users single out most often
- Unusually wide platform coverage: macOS, Windows, web, iOS, Android, Vision Pro and four browsers
- Privacy posture spelled out integration by integration rather than in generalities
- The vendor states it does not train models on customer data and forbids partners from doing so
- AI features are entirely optional, so the product is usable with them switched off
- SOC 2 Type II certified, encrypted in transit and at rest, with a HIPAA BAA available on request
- A permanent free plan up to 1,000 contacts, plus three free months of Pro for students, educators and 501(c)(3) organisations
Cons
- A payment card is required even to use the free plan
- No public API and no developer documentation, so nothing can be automated outside Zapier and Make
- No hosting country or region is disclosed, and storage outside the European Union is explicit
- No data processing agreement and no subprocessor list are published
- SOC 2 Type II and SAML SSO are reserved for the Enterprise tier, whose price is not public
- The free plan stops at 1,000 contacts, and the interface exists only in English
- The iMessage integration demands full disk access on macOS, a broad permission to grant
Pricing & Plans
A permanent free plan is available. The Personal tier costs nothing and covers up to 1,000 contacts, although a valid credit card is required at sign-up. The cheapest paid entry point is Mesh Pro at USD 10 per month on annual billing, which the vendor presents as a 50% saving against the monthly rate; the monthly figure itself is not published in the page source. Mesh Team is USD 40 per seat per month on annual billing, and Enterprise pricing is quoted on request. A 14-day free trial of Pro is offered.
- up to 1
- 000 contacts
- import from email
- calendar
- Facebook and iMessage
- search and groups
- everything in Personal plus unlimited contacts
- custom data import from spreadsheets and CSVs
- priority support
- invoice-based billing and prioritised real-time network data refreshes
- everything in Pro plus up to 4 team members
- advanced data enrichment
- custom integration and setup
- admin tools and controls
- everything in Team plus unlimited team members
- VIP data import from over 100 software tools
- SOC 2 Type II certification
- a dedicated success manager and SAML SSO
Data, GDPR & hosting
A consolidated view of how Mesh handles your data.
GDPR overview
There is no GDPR claim anywhere on the site, and none is denied either. The privacy policy takes the opposite tack: a section addressed to European Union customers states that by using Mesh you authorise collection, use and storage of your information outside the European Union, and international transfers are announced without naming any legal mechanism such as standard contractual clauses. No Article 27 EU representative is designated, no data protection officer is named, no European address is published, and no data processing agreement is offered. What the vendor does document is SOC 2 Type II certification with an attestation available on request, CalOPPA and COPPA compliance, Google API Limited Use adherence, and a HIPAA BAA on request. Users in the EU, Switzerland, Norway and Iceland keep the courts of their own residence.
Who owns the data?
Clay Software, Inc. states plainly that it does not own your data, does not sell it and does not use it for advertising. Contact details stay isolated to the user who added them, enforced by software safeguards, and imported connections are encrypted end to end. Two reservations deserve attention. The company may disclose information in response to subpoenas, court orders or investigations of suspected abuse. And it reserves the right to transfer user information as an asset should it be sold, bought, merged or partnered with another business, which places long-term control of your relationship graph outside your hands.
Reuse rights
Connected accounts are read for one declared purpose: assembling a picture of your network. Each integration asks for the narrowest access available. Email is limited to headers, so recipients and subject lines only, never message bodies. Calendars are read-only, with titles, descriptions and participants encrypted at rest and in transit. Messaging apps never surrender message text; only aggregate counts are computed. Social accounts yield first-degree connections and nothing more, and Mesh never posts or messages on your behalf. AI features are opt-in, and the vendor states that neither it nor its partners may use your data to train models. Payments run through Stripe or RevenueCat, with no card data on Mesh servers, and traffic passes through Cloudflare. You may export nothing contractually, but you may access, change or delete your information from the app or by emailing care@me.sh at any time.
Data retention & training
Hosting summary
No hosting country or region is disclosed anywhere on the site. The privacy policy states that information may be processed, stored and used outside the country where the user lives, and asks European Union customers to authorise storage outside the EU. Traffic is routed through Cloudflare for performance and overload protection, which gives Cloudflare access to technical data such as your IP address; DNS resolution returns a Cloudflare anycast address, a CDN node rather than a storage location. Data is encrypted in transit and at rest, passwords are hashed with PBKDF2 and SHA256 following NIST guidance, and HTTPS is required throughout. Mesh is SOC 2 Type II certified, with the attestation letter available on request. Payment data sits with Stripe and RevenueCat and never reaches Mesh servers. AI processing runs on a combination of Mesh servers and unnamed third-party partners. Vulnerabilities can be reported through HackerOne or to security@me.sh.
Where Mesh works
Country-level availability.
Not available in
Things to keep in mind
Risks and trade-offs to weigh before adopting Mesh.
- The product quietly builds a detailed map of people who never agreed to be in it, which is a real ethical weight for the account holder to carry
- A payment card is required before you can use the free plan, so cancelling is an active step you must remember to take
- Deleted information can persist in backups for up to 90 days after you remove your account
- The vendor reserves the right to delete your information at any time and for any reason, including removal of idle accounts
- User information may transfer as an asset if the company is sold, bought, merged or partnered, placing your relationship graph beyond your control
- The iMessage integration requires full disk access on macOS, the broadest permission the operating system grants
- Outsourcing memory of your relationships to software can dull the attentiveness the product is meant to encourage, and its prompts can turn genuine contact into a scheduled task
Setup & Integrations
Technical difficulty
Low. Setup is a sign-up followed by an OAuth connection to at least one external account, which is mandatory for the product to be useful. Native apps install normally and the web version needs nothing at all. Two steps require attention: granting full disk access on macOS if you want the iMessage or WhatsApp integrations, and importing a CSV for data no integration covers, which is a Pro feature. Team and Enterprise buyers are offered custom integration and setup. Documentation and video tutorials are available. No technical skills are required.
Deployment
Apps stores
Integrations
Supported languages
Behind Mesh
Fundraising
Social
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
Is Mesh the same product that used to be called Clay?
Is there a free plan, and what does it include?
Which apps and platforms does Mesh run on?
Does Mesh read my emails and messages?
Is my data used to train AI models?
Where is my data hosted?
Does Mesh offer an API?
What certifications does Mesh hold?
What is the minimum age to use Mesh?
How do I cancel, and what happens to my data?
Should you pick Mesh?
Mesh solves a narrow problem well. If your professional value rests on the people you know rather than on a sales pipeline, the automatic import is the feature that justifies the product: contacts assemble themselves from accounts you already use, cards stay current without maintenance, and the person you half-remember from a conference becomes findable again. Nexus adds a genuinely useful layer on top, and the fact that it is optional, and that the company commits in writing to not training on customer data, sets it apart from most tools that touch a mailbox. The reservations are about disclosure rather than behaviour. The privacy policy is unusually specific about what each integration reads, which makes the silences more conspicuous: no hosting country, no subprocessor list, no data processing agreement, and an explicit statement that European customers authorise storage outside the European Union. Organisations with a procurement checklist will stall on those points. The clause allowing user information to transfer as an asset in a sale or merger deserves a moment's thought given the product has already changed identity once. Practical friction is minor but real: a payment card is required before you can touch the free plan, the free tier stops at 1,000 contacts, there is no public API, and the interface is English only. The rebrand from Clay leaves the old name scattered across app store links and older coverage. For founders, advisors, agency staff, recruiters and anyone whose next opportunity comes through a warm introduction, Mesh is worth the trial. For a regulated buyer who needs contractual guarantees on where data lives, it is not yet the right fit.
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