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Manufacturing · Operations Supply

Doctor 4.0

Doctor 4.0 is a patented, AI-powered monitoring device from Italian firm Fermai. Four embedded sensors read temperature, vibration, sound and magnetic flux every second, feeding a cloud portal that predicts failures and alerts maintenance teams on any industrial machine.

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Overview

What is Doctor 4.0?

Doctor 4.0 is a patented, AI-powered predictive maintenance system published by Fermai SRL, an Italian company based in Castenedolo, near Brescia. It is not a piece of software you subscribe to. It is a universal, expandable device mounted on an industrial machine, paired with a gateway and a cloud IoT platform reachable from a web portal and a mobile app.

The unit carries four embedded sensors for temperature, vibration, sound and magnetic flux, plus five auxiliary channels for external probes, so it can be extended to almost any physical quantity: volts, watts, amps, hertz, flow, rpm, torque, pressure, bar or density. Two design choices are emphasised. The device runs without batteries and is presented as built to last rather than disposable, and it samples every second instead of once an hour or once a day. Fermai argues that slower sensors cannot tell a genuine abnormal vibration from someone using a hammer nearby.

Readings travel to the platform, where AI algorithms process them and return a personalised dashboard. The system learns what normal and abnormal look like for each machine and builds predictive models from the history it accumulates; the company states the AI was trained and developed on data from more than 1,000 devices across various manufacturers. When a value drifts out of range, an alarm reaches the user by app notification and email, and the portal keeps a traceable record of how it was handled.

Two capabilities are uncommon in this category. The platform can send commands back to the machine, such as start, stop or a speed change, rather than only reading from it, and a webcam feature lets an operator watch the equipment through the same portal.

Fermai was created as a joint venture between Vedrai, which supplies the artificial intelligence, and Motive, an Italian manufacturer of industrial electric motors and drives that developed and patented the Doctor 4.0 sensor. The product targets small and mid-sized manufacturing and logistics companies, and the site illustrates seventeen applications, from pumps, blowers and rolling mills to industrial refrigeration, hydroelectric turbines and aqueduct pump rooms.

What it does

  • Monitor temperature, vibration, sound and magnetic flux on any industrial machine in real time
  • Predict failures ahead of time with AI trained on data from more than 1,000 deployed devices
  • Receive anomaly alarms by push notification and email, with each intervention traced in the portal
  • Send commands back to the machine, from start and stop to speed changes, out of the mobile app
  • Compare historical readings and trends from the web portal
  • Add up to five external probes for voltage, current, flow, rpm, torque, pressure or density
  • Watch the equipment through the webcam feature built into the portal
Audience

When to use Doctor 4.0 / When not to

A quick filter to help you decide if Doctor 4.0 is the right fit.

When to use Doctor 4.0

  • Small and mid-sized manufacturers wanting to move from reactive repairs to predictive maintenance
  • Maintenance and reliability teams running mixed fleets of motors, pumps, fans and blowers from different makers
  • Plant and operations managers whose unplanned production stoppages carry a high hourly cost
  • Logistics and warehousing sites with conveyors, handling equipment and pumping systems to keep running
  • Utility and public-works operators watching remote assets such as hydroelectric turbines or aqueduct pump rooms

When not to use Doctor 4.0

  • Buyers looking for software alone, since the offer is built around a physical device mounted on the machine
  • Teams that need a published price list, because the product is quoted only on request
  • Anyone wanting to test before buying, as no free plan and no free trial are advertised
  • Consumer or home users, the device being aimed exclusively at industrial equipment
  • Organisations that require a signed data processing agreement, a subprocessor list or a security certification before purchase
Get started

How to use Doctor 4.0

A typical end-to-end flow, from setup to results.

  1. Contact Fermai or create an account on the site to obtain a quotation, since no price is published
  2. Provide the industrial machine yourself, as the offer covers the Doctor 4.0 device and its subscription only
  3. Mount the Doctor 4.0 unit on the equipment you want to monitor
  4. Install the Doctor 4.0 mobile app, available for iOS and Android
  5. Scan the QR code printed on the device and follow the guided registration flow to pair it
  6. Wire any additional probes to the five auxiliary channels if you need extra measurements
  7. Set the temperature, vibration, sound and flux thresholds from the app
  8. Follow live readings, history and the webcam feed from the web portal or a smartphone
  9. Act on push and email alarms, then close them in the portal so the intervention stays traceable
  10. Send operating commands to the machine remotely when a reading calls for it
Quick read

Pros & Cons

Pros

  • Universal fitting: a single device covers machines of any type and any manufacturer
  • Per-second sampling, far denser than sensors that report hourly or daily
  • No batteries to replace and no disposable parts
  • Complete package of sensor, gateway, platform and notifications rather than components to integrate
  • Two-way operation: the device reads the machine and can also command it
  • Backed by an industrial patent and by two established firms, Motive for hardware and Vedrai for the AI
  • Installation designed to be quick, by scanning a QR code with the mobile app

Cons

  • No public price whatsoever: the purchase page shows only 'Price on request' and asks for an account
  • Neither a free plan nor a free trial is offered
  • Requires buying and physically mounting hardware, so the product cannot be evaluated remotely
  • No terms and conditions page, no data processing agreement, no subprocessor list and no security certification
  • Nothing is published about where the platform data is hosted
  • The privacy policy is served in Italian even on the English pages, and covers the website only
  • The mobile app is documented in English and Italian only, while the marketing site is translated into fourteen languages
Pricing

Pricing & Plans

There is no free plan and no free trial. Fermai does not publish a price for Doctor 4.0: the purchase page displays only 'Price on request' and invites visitors to create an account in order to see customised pricing. A single commercial configuration is described, covering the device and its subscription, and the industrial machine itself is not included since it must be supplied by the customer. No entry-level amount or currency can therefore be quoted, and prospective buyers must use the contact form or open an account to obtain figures.

Plan 1
Doctor 4.0
  • device and subscription only
  • price on request after creating an account
  • the industrial machine is not included
Prices and plans listed above may evolve. Always check the official pricing page before subscribing.
Trust & Privacy

Data, GDPR & hosting

A consolidated view of how Doctor 4.0 handles your data.

GDPR overview

GDPR implementation is concrete but narrow in scope. The privacy policy is an Article 13 notice under Regulation (EU) 2016/679, naming Fermai S.r.l., Via le Ghiselle 20, Castenedolo, as data controller, with a single published contact address. It sets out lawful bases under Article 6(a) and 6(b), fixes retention periods by purpose and cites Article 5(1)(e). Users are told they may exercise the rights in Articles 15 to 22, including access, rectification and erasure at any time. The notice was last amended on 20 June 2024. No Data Protection Officer is named, and no Article 27 representative is designated, none being required for a company established in Italy. One limit matters: the notice covers the website only and says nothing about the industrial telemetry the platform collects.

Who owns the data?

Fermai S.r.l., based in Castenedolo, Italy, is named as the controller for the personal data collected through its website. The notice states that information sent through the contact form is used only for the request concerned and is never transferred, sold or bartered. Beyond that, the published documents are silent. Nothing on the site sets out who owns the machine telemetry that Doctor 4.0 captures, nor what Fermai may do with it, nor with whom it may be shared. There is no terms and conditions page, so ownership of platform data cannot be checked before purchase and should be settled in writing with the vendor.

Reuse rights

The published policy describes what Fermai does with website data, not what customers may do with theirs. Personal data is processed to operate the site, handle the contact and support form, and meet purchase, legal and accounting obligations, with consent-based processing limited to answering the enquiry sent. No clause grants or restricts a customer's right to reuse, export or redistribute the readings their own machines generate, and no terms and conditions page exists to settle the point. Anyone who needs that permission documented should obtain it from Fermai before deploying the device.

Data retention & training

Retention summary
Retention is set purpose by purpose in the privacy policy, which invokes Article 5(1)(e) of the GDPR. Browsing data on the website is kept for the session only. Contact requests, quotation requests and general enquiries are held for a maximum of 12 months. Data submitted for recruitment is kept for up to 24 months. Records tied to purchases, and to the contractual, legal and accounting obligations that follow them, are kept for up to 10 years, unless the law sets a longer or shorter term. Questions about storage or deletion go to the controller's published address, and users may request erasure at any time. No retention period is published for the machine readings collected by the Doctor 4.0 platform.
Trains on customer data
Unclear
GDPR contact

Hosting summary

Fermai publishes no information about where Doctor 4.0 data is hosted. Neither the privacy policy nor the cookie policy names a hosting country, a region or a cloud provider for the platform, and there is no trust or security page to consult. The only processing location mentioned anywhere is the United States, and it concerns Google Analytics, a website analytics tool rather than the industrial platform; the policy notes that an IP-anonymised variant is used, truncating addresses within the European Union or the European Economic Area. The publisher itself is established in Italy, therefore inside the European Union, and the site's server resolves to an Italian address, but that is a technical observation and not a commitment by the vendor. Buyers with data residency requirements should obtain a written statement before deploying, because nothing on the site supports an EU-hosting claim for the telemetry the device collects.

Watch-outs

Things to keep in mind

Risks and trade-offs to weigh before adopting Doctor 4.0.

  • Ownership of the machine data is never addressed in writing: the published policy covers the website only, so the terms should be agreed with Fermai before deploying
  • The site says the AI was trained on data from more than 1,000 devices but never clarifies whether customer readings feed that training, and no opt-out is documented
  • No retention period is published for industrial telemetry, so how long readings about your production are kept remains unknown
  • Where the platform data is hosted is stated nowhere, which matters if your own contracts require processing inside the European Union
  • Buying without a published price and without a terms and conditions page means the commercial commitment cannot be reviewed before the sales conversation
  • Over-reliance is a genuine risk: predictive alerts can tempt a team to drop its own inspection routine, and an anomaly the model misses then goes unnoticed
  • Remote start, stop and speed commands from a phone are convenient but concentrate real physical risk in an app account, so access control deserves close attention
Setup

Setup & Integrations

Technical difficulty

Moderate, and mostly physical rather than digital. The device has to be mounted on the machine to be monitored, which requires access to industrial equipment and basic maintenance competence, and optional probes must be wired to the five auxiliary channels. The software side is deliberately light: Fermai advertises quick setup by scanning the QR code on the unit with the mobile app, followed by a guided registration flow. Because the product is sold as a complete package rather than an assembly of components, no systems integration work is expected.

Deployment

Web appMobile appIOS appAndroid appAPI

Apps stores

Supported languages

EnglishItalian
Company

Behind Doctor 4.0

Company name
Fermai SRL
Founded
03/12/2021
Country of origin
🇮🇹 Italy
Headquarters
Via Le Ghiselle, 20, Castenedolo (BS), 25014, Italy
UBO
INFORMATION_NOT_FOUND
UBO country
INFORMATION_NOT_FOUND
Domain registrar country
🇫🇷 France
Support contact

Social

Official links

Resources

All the official URLs gathered for verification and reference.

FAQ

Frequently asked questions

What exactly is Doctor 4.0?
A patented device combining four embedded sensors, a gateway and a cloud IoT platform, used to monitor industrial machines and anticipate maintenance needs before a failure occurs.
What kind of equipment can it be fitted to?
Any industrial equipment, according to Fermai. The site illustrates seventeen cases, including pumps, blowers, rolling mills, cutting and polishing machines, industrial refrigeration, hydroelectric turbines, submersible pumps and aqueduct pump rooms.
What does the device measure?
Temperature, vibration, sound and magnetic flux through its four built-in sensors, plus anything connected to its five auxiliary channels, such as volts, watts, amps, hertz, flow, rpm, torque, pressure or density.
How often are readings taken?
Every second. Fermai presents this sampling rate as the main difference from sensors that report only once an hour or once a day.
Do the batteries need replacing?
No. The unit operates without batteries and is presented as a long-life device rather than a disposable one, built to withstand harsh industrial environments.
How is it installed?
Mount the device on the machine, then scan the QR code printed on it using the Doctor 4.0 mobile app and follow the guided registration flow.
How much does it cost?
Fermai does not publish a price. The purchase page shows 'Price on request' and asks visitors to create an account to see customised pricing, so a quotation is required.
Is there a free plan or a free trial?
No. Neither is advertised anywhere on the site, and the only configuration sold covers the device together with its subscription.
Is there an API?
Yes. Fermai publishes API documentation as a PDF document linked from the footer of every page on the site.
Who is behind the tool?
Fermai SRL, based in Castenedolo near Brescia, Italy. It was created as a joint venture between Vedrai, which contributes the artificial intelligence, and Motive, which developed and patented the Doctor 4.0 sensor.
Conclusion

Should you pick Doctor 4.0?

Doctor 4.0 occupies a well-defined niche and defends it with concrete arguments rather than slogans. The combination of per-second sampling, four embedded sensors, five expansion channels, battery-free construction and the ability to send commands back to the machine goes beyond what most condition-monitoring probes offer, and the webcam view is unusual in this category. The industrial patent, and the pairing of Motive for hardware with Vedrai for artificial intelligence, give the product an engineering pedigree that a young brand alone would not carry.

The reservations are commercial and documentary rather than technical. Nothing about the price is public: the purchase page stops at Price on request and asks for an account before showing figures, so no comparison with alternatives is possible without a sales conversation. There is no free plan and no trial, and the buyer must supply the machine and accept a hardware installation before seeing the platform work.

The published legal material is thinner than the product deserves. The privacy notice is a proper Article 13 notice, but it is served in Italian even on the English pages and it covers only website browsing and contact data. Nothing is published about who owns the telemetry the device collects, how long it is kept, where it is hosted, or whether customer readings feed the vendor's model training. There is no terms and conditions page, no data processing agreement and no security certification to consult before committing.

For a small or mid-sized manufacturer facing expensive downtime on a mixed fleet of rotating equipment, Doctor 4.0 is worth a conversation. Go into it with a written list of questions about data ownership, retention and hosting, because the website will not answer them.