Pulsawork
Pulsawork is an AI-assisted platform that unifies HR, finance and operations in a single system. Built for temporary, remote and cross-border workforces, it automates hiring, timesheets, payroll data, invoicing, projects and visa paperwork, with EU-only hosting.
What is Pulsawork?
Pulsawork is a business platform that brings human resources, finance and operations together in one system rather than a stack of separate tools. It is published by HRIIS s.r.o., a Slovak company with offices in Bratislava and Košice, and it targets organisations managing temporary, remote and cross-border workforces.
The product is organised into six areas — Human Resources, Finance, Operations, Projects, CRM & Sales and a Marketplace — and sold as a catalogue of fifteen activatable modules covering core HR, time tracking, attendance, payroll data, projects, operations, the Finance Hub, CRM, visas and mobility, surveys and engagement, performance, documents and e-signature, integrations and API, and a mobile app. The stated logic is to use what you need today and connect the rest when you are ready.
Artificial intelligence plays three contractually defined roles, set out in Article 22 of the terms: a chatbot answering user questions, automated reading of uploaded documents including summarisation and information retrieval, and the generation of statistical outputs and analyses. In practice this surfaces as CV, identity document and invoice matching, and as OCR for visa and residence files. The underlying systems may run on third-party technology, with OpenAI and Microsoft Azure AI named explicitly, and the provider rules out profiling and automated decision-making with legal effects.
The platform addresses eight departments — HR, operations, finance, projects, sales, company management, IT and security, and procurement — and five named industries: personnel agencies, services and facility management, transport and fleet, HoReCa, and IT and business services. The publisher claims more than 70% less time spent on recruiting and onboarding, 95% matching accuracy, over 60% of administrative hours saved, more than 100 features and a two-week time to value.
Data residency is a deliberate selling point: everything is stored and processed inside the European Union, with T-Systems as the primary host. Access is through the browser, in English, Slovak, Czech, German and Polish, with user documentation and changelogs on a separate documentation domain. One caveat deserves stating plainly: the Marketplace, which carries the global sourcing promise of the product's own tagline, is still marked coming soon.
What it does
- Run hiring end to end, from job offers and candidates to hiring rooms and onboarding
- Manage the employee lifecycle with contracts, amendments, terminations and e-signature
- Track attendance and timesheets, including shifts, cloud clocking, biometrics and approvals
- Prepare payroll inputs such as advances, deductions and bonuses through approval flows
- Issue and reconcile invoices, orders and payments across cost centres, budgets and bank feeds
- Handle visa and residence files with OCR and AI-assisted document templates
- Plan projects and CRM deals, linking timesheets, quotes and orders to the same records
When to use Pulsawork / When not to
A quick filter to help you decide if Pulsawork is the right fit.
When to use Pulsawork
- Staffing and personnel agencies juggling temporary placements, supplier orders and contract paperwork in one pipeline
- HR and payroll teams in small to mid-sized companies still running hiring, attendance and payroll inputs across separate tools
- Finance and operations managers who want invoices, budgets, cost centres and EBITDA in the same system as workforce data
- Employers of foreign nationals, thanks to a dedicated visa and residence module with OCR-assisted document handling
- Central European organisations under a strict EU data-residency requirement, since all processing stays inside the European Union
When not to use Pulsawork
- Freelancers and individuals: the platform is sold business-to-business and contracts are signed between legal entities
- Teams wanting a permanently free tool, as the 14-day trial is the only free access on offer
- Buyers who need a short, cancel-anytime commitment, given the twelve-month standard contract term
- Developer-led teams that must scope an integration up front, since no public API documentation is reachable
- Companies whose immediate priority is global talent sourcing, because the Marketplace carrying that promise is still marked coming soon
How to use Pulsawork
A typical end-to-end flow, from setup to results.
- Start the 14-day trial from the portal, or book a demo through the contact form if you prefer a guided walkthrough
- Choose your entry point: a standard company account, or one of the two Marketplace registrations for customers and service partners
- Explore the subset of services opened during the trial and enter real data to test the workflows that matter to you
- Activate only the modules you need, from core HR and time tracking to finance, projects, CRM or visas
- Configure roles and permissions, since access is role-based with least-privilege defaults and an audit history
- Export anything you entered during the trial if you want your own copy before deciding
- Before day fourteen, complete the additional information and select your services, otherwise trial data is deleted at the next system refresh
- Pay by card for the Starter plan through the Stripe checkout, or request a custom quote for Professional and Enterprise
- Switch to invoicing once initial setup is complete if card payment does not suit your finance process
- Report faults through the in-platform Bug Tracker or by email, and adjust your service scope at any time with effect the following day
Pros & Cons
Pros
- Unusually wide functional scope for a single subscription, spanning HR, finance, projects, operations and CRM
- Exclusive EU data residency, consistent with hosting observed on T-Systems infrastructure in Amsterdam
- A public legal hub of rare completeness: terms, Article 28 DPA, SLA, NDA, cookies and an API agreement
- A named list of sixteen sub-processors with addresses and roles, which few vendors of this size publish
- AI use written into the contract, including an explicit commitment against profiling and automated decisions
- Modular design that lets you start narrow and add products without changing platform
- A published entry price, uncommon in the integrated HR and finance segment
Cons
- Two footer links, Legal Hub and API Documentation, return 404 across the entire site
- The site's own privacy and terms pages are empty shells; the real documents live on a separate documentation domain
- No reachable public API documentation, although API access is sold with the Professional plan
- The pricing page contradicts itself on whether a credit card is required for the trial
- Only the Starter tier carries a public price; Professional and Enterprise are quote-only, on a twelve-month standard term
- The ISO and SOC certifications shown on the security page belong to the hosting partner, not to Pulsawork itself
- The Marketplace underpinning the global sourcing promise is still labelled coming soon, and no mobile app is listed on either app store
Pricing & Plans
There is no permanently free plan. Access begins with a 14-day free trial, after which the lowest published price point is EUR 99.99 per month for the Starter 100 plan, intended for teams of up to ten people. The Professional and Enterprise tiers are quoted individually, priced per profile and per activated section. The vendor calculates pricing from headcount and the features retained. Payment is by card by default, with invoicing available once initial setup is complete, and the standard contract term is twelve months. One inconsistency should be noted: the pricing page states both that no credit card is required and that a credit card is required.
- employee management and portal
- attendance and timesheets
- payroll inputs and approvals
- invoices and orders for one company
- basic analytics
- everything in Starter plus Finance Hub with invoices
- orders and banks
- cost centres and holding view
- API access and advanced automation
- high performance under heavy load
- priority support response
- personalised request handling
- standard security included and a Success Manager
- Optional modules — fifteen add-ons billed on top
- from core HR and attendance to visas
- performance
- surveys
- e-signature
- integrations and the mobile app
Data, GDPR & hosting
A consolidated view of how Pulsawork handles your data.
GDPR overview
Implementation is concrete rather than declarative. A processor agreement under Article 28 GDPR is published and dated 17 July 2025, alongside a named list of sixteen sub-processors. Slovak law applies and the Office for Personal Data Protection of the Slovak Republic is the supervisory authority, with Act No. 18/2018 Coll. cited beside the Regulation. Data-subject rights under Articles 15 to 22 and Article 34 are set out in full: the provider assists the controller within seven days, informs it within 48 hours of an access request received directly, and notifies any personal data breach within 48 hours. Customers may audit the provider on 21 days' notice, at their own cost. No Article 27 representative or DPO is named, which is consistent with a publisher established inside the EU.
Who owns the data?
Under the published Article 28 processor agreement, the customer remains the data controller and the publisher, HRIIS s.r.o., acts only as a processor. Personal data stays within the customer's remit and is handled solely on the customer's instructions, as set out in the order and the terms. The provider commits not to disclose data to third parties, not to use it for any purpose other than the agreed one, and not to exploit it for its own benefit or that of anyone else. It may appoint further sub-processors under a general authorisation, but must impose identical data-protection obligations on them and remains liable to the customer if they fail.
Reuse rights
Reuse is framed narrowly. The provider may process personal data only to deliver the services ordered, and only to the extent that purpose requires. Special categories of data are excluded unless the customer states otherwise, and the customer may restrict the scope further. Artificial intelligence serves three declared purposes: a support chatbot, automated reading of uploaded documents including summarisation and information retrieval, and statistical outputs and analyses. Those systems may run on third-party technology, with OpenAI and Microsoft Azure AI named in the terms; OpenAI Ireland appears in the sub-processor list for AI data analysis and Microsoft Ireland for OCR. Profiling and automated decisions producing legal effects are explicitly ruled out. Nothing published states whether customer data is used to train AI models, and no opt-out is documented. On the customer side, everything entered during the trial can be downloaded before deletion.
Data retention & training
Hosting summary
Pulsawork states that all data is stored and processed exclusively within the European Union. The primary host is T-Systems, through its Open Telekom Cloud, and the site's own IP resolves to Amsterdam on a T-Systems network, which is consistent with that claim. The published sub-processor list names the countries involved: T-Systems hosts in the Netherlands and Germany and DigitalOcean EU in the Netherlands, with AWS EMEA in Luxembourg, Google Cloud EMEA in Ireland and Microsoft Ireland also appearing. Stated protections include encryption in transit over TLS and encryption at rest, isolated environments, regular backups with disaster-recovery procedures, and 24/7 monitoring and alerting. Access is governed by multi-factor authentication, role-based permissions with least-privilege defaults, audit history and session controls. One caveat matters: the ISO, SOC and TISAX certifications listed on the security page are those of the T-Systems Open Telekom Cloud, the hosting partner. Pulsawork claims no certification of its own.
Things to keep in mind
Risks and trade-offs to weigh before adopting Pulsawork.
- Documents uploaded for AI reading are passed to third-party providers, and nothing published states whether that content trains models, nor is any opt-out documented
- The ISO, SOC and TISAX certifications on the security page belong to hosting partner T-Systems: treat them as evidence about the data centre, not about Pulsawork itself
- The Slovak version of the terms prevails over the English one, so the text you read is not the contractually binding reference
- Trial data is erased at the next system refresh if you do not complete the conversion steps, so export everything before day fourteen
- The pricing page contradicts itself on the credit card requirement; get trial and billing conditions confirmed in writing before accepting a twelve-month term
- Headline figures of 70%, 95% and 60% are vendor claims published without methodology or a case study behind them
- Concentrating HR, payroll, finance and CRM in a single system raises the stakes of an account compromise: enforce the role-based access and multi-factor authentication offered rather than leaving defaults in place
Setup & Integrations
Technical difficulty
Low for a standard rollout. You can register yourself and start the 14-day trial without talking to sales, and the vendor's stated principle is to configure rather than code. Modules can be switched on or off as you go, so a narrow start is realistic. The publisher advertises setup in minutes and a two-week time to value, with guided onboarding against agreed milestones. Difficulty rises if you need integrations or the API: both are reserved for the Professional tier, and neither can be scoped in advance because no public API documentation is reachable.
Deployment
Integrations
Supported languages
Behind Pulsawork
Social
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
How much does Pulsawork cost?
Is there a free plan or a free trial?
Where is my data hosted?
What does the AI actually do?
Is my data used to train AI models?
Is there a data processing agreement?
How long is my data kept?
Does Pulsawork offer an API?
Should you pick Pulsawork?
Pulsawork makes an ambitious offer for a company of its size: replace a stack of HR, finance, project, operations and CRM tools with one system, at a published entry price of EUR 99.99 per month. The functional breadth is real, the modular structure lets you start small, and the AI is put to sensible administrative work — reading documents, matching CVs, identity papers and invoices, and producing analyses — rather than being bolted on as decoration.
What sets it apart is the paperwork. Exclusive EU data residency, an Article 28 processor agreement published and dated, a named list of sixteen sub-processors with addresses and roles, and contractual limits on AI use including an explicit refusal of profiling: this is a level of transparency many larger vendors do not reach.
The execution is less polished than the documentation. Two footer links, Legal Hub and API Documentation, return errors on every page, and the site's own privacy and terms pages are empty shells whose real content lives elsewhere. The pricing page contradicts itself on the credit card. The ISO and SOC badges on the security page belong to the hosting partner rather than to Pulsawork. The Marketplace that carries the global sourcing promise is still coming soon, and no mobile app appears on either store despite one being sold as a module.
The honest verdict: this suits a small or mid-sized central European organisation that manages flexible or foreign workforces and needs its data to stay in the EU. Before signing, get a written quote for Professional or Enterprise, confirm the trial and billing conditions, and ask directly whether your data trains AI models — the published documents never say.
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