Definic
Definic is a vendor intelligence platform for enterprise IT procurement. It turns vague project ideas into structured RFPs, matches suppliers against real delivery data, benchmarks market rates and tracks vendor performance, claiming 10-20% savings on external IT services.
What is Definic?
Definic is a vendor intelligence platform built for enterprise IT procurement. It is published by IO s. r. o., a Slovak company based in Košice, and was previously known as Nordics, adopting its current name alongside a 2.9M USD seed round. Its starting premise, stated on the homepage, is that 66% of IT projects fail not because of technology but because the wrong supplier was chosen.
The platform covers the sourcing chain through six modules. Dashboard brings IT spend, suppliers and open RFPs onto one screen, including which contracts expire next. Assessment guides the creation of a request for proposal, either from scratch or from an uploaded document, lets teams set criteria such as expertise, certifications, location and rates, compares the draft against thousands of past vendor engagements, and exports it into existing procurement workflows. Intelligence matches requirements to suppliers using real delivery data rather than directories or word of mouth. Benchmarking positions rates, capability and performance against the market. Management centralises supplier relationships, performance and contract history. Marketplace opens the search to pre-vetted providers beyond the existing panel.
The matching engine is named Metch.ai, presented as spun out of Definic and built on proprietary data. Part of the underlying research was co-funded by Slovakia's Recovery and Resilience Plan with the Technical University of Košice, for 996,703.65 EUR.
The company publishes a series of figures: more than 70M EUR in processed tenders, over 500 registered suppliers, 92% of clients reporting faster vendor selection, and a 4.7/5 rating for onboarding clarity. A case study describes a Central European banking group that identified more than ninety relevant vendors, cut tender cycles from six weeks to two and saved 1.3M USD. A guarantee is advertised in the same spirit: not 10% better, and the fee is refunded.
Access is web-only, with no mobile application and no public API documentation. The product is sold through a booked introduction rather than self-service signup, and no price appears anywhere on the site. On the supplier side, a Standard listing carries no fee and no commission, while a paid Premium tier adds priority visibility, a fuller profile and competitive benchmarking.
What it does
- Turn a vague project idea into a structured, delivery-ready request for proposal
- Match requirements to suppliers with proven experience on comparable projects
- Benchmark vendor rates, capabilities and performance against the wider market
- Track supplier activity, contracts and project context in a single view
- Monitor IT spend, realised savings and upcoming contract expiries on a dashboard
- Widen the shortlist with pre-vetted providers from the marketplace
- Export finished RFPs into existing procurement workflows
When to use Definic / When not to
A quick filter to help you decide if Definic is the right fit.
When to use Definic
- Enterprise procurement teams that buy external IT services at scale and need one place for spend, suppliers and open tenders
- IT and delivery leaders whose RFPs go out unclear or incomplete and produce mismatched vendor shortlists
- Vendor and category managers who want rate and performance benchmarks instead of relying on existing supplier relationships
- Banks, insurers and other regulated enterprises already named as clients, where sourcing decisions must be documented and defensible
- IT services firms and software houses looking for enterprise visibility, since a Standard marketplace listing carries no fee or commission
When not to use Definic
- Buyers who need to see a price before talking to anyone, as nothing is published and every path leads to a booked introduction
- Small businesses and independent teams whose external IT spend does not justify a sales-led enterprise platform
- Organisations sourcing goods or indirect categories, since the scope is strictly IT services and software delivery partners
- Teams that need a mobile app or an API to push data into their own stack, neither of which exists
- Security-driven buyers who require published certifications or a named subprocessor list before onboarding a supplier
How to use Definic
A typical end-to-end flow, from setup to results.
- Book an introduction through the form, giving name, company, email, headcount and country
- Attend the introductory call, since there is no self-service signup and no published price
- Create the account required to access platform functions
- Start the announced 30-day trial, presented as covering all features
- Define the need in the Assessment module, from scratch or by uploading an existing RFP
- Set vendor criteria such as expertise, certifications, location and rates
- Review the smart recommendations and the comparison against past engagements
- Let Intelligence match the requirement to suppliers with relevant delivery history
- Benchmark the shortlisted vendors' rates and capability against the market
- Export the RFP into the existing procurement workflow, then track delivery in Management
Pros & Cons
Pros
- Covers the whole chain in one tool, from scoping the need to tracking delivery
- Matching is based on real delivery history rather than personal networks or directories
- Rate benchmarking gives buyers market data that is otherwise hard to obtain
- A results guarantee is advertised, with a refund if the improvement falls short of 10%
- A 30-day trial covering all features is announced, and supplier Standard listings are free of fees and commission
- The publisher is EU-based, governed by Slovak law, with processing described as primarily EU, EEA and Switzerland
- Legal documents are detailed and dated, and the platform is backed by a co-funded university research project
Cons
- No pricing is published anywhere, so no budget can be estimated before a sales call
- No self-service trial: access runs through a booked introduction
- No mobile application and no documented public API
- No security certification is published and no hosting provider or data centre is named
- Subprocessors are described only by category, never listed by name, and nothing is stated about training models on customer data
- The licence taken over user content is very broad, lasting at least fifty years and sub-licensable, while liability is capped at 50 EUR or ten months of fees
- The rebrand is unfinished, with Nordics references and links still present in the legal pages, and performance statistics are given without methodology
Pricing & Plans
No pricing is published. The site contains no pricing page, and the complete sitemap confirms that none exists. The terms do establish that paid services exist, either as a paid subscription or as a one-off fee, with plans disclosed at signup, electronic invoicing and payment due within fifteen days. Payments are non-refundable and no credit is given for a partially used period. A 30-day free trial is announced on the homepage and presented as covering all features. On the supplier side, a permanent Standard listing carries no listing fee and no commission, while the paid Premium tier is sold through a payment link that displays no amount on the site itself.
- not named publicly. The terms state that several subscription plans may be offered
- including promotional ones
- disclosed at the time of signup.
- 30 days announced on the homepage
- presented as covering all features.
- free listing
- no commission. Simple card with name
- type and country
- visible only to buyers holding the Marketplace add-on. Basic profile
- anonymised case studies
- anonymised bench
- standard placement
- no badge
- paid
- amount not published. Public visibility to all buyers without the add-on
- priority in searches and vendor lists
- full profile with logo
- badge
- certifications
- case studies and references
- featured consultants prioritised in the bench
- mentioned on the buyer side
- no price given.
- certain features may require add-ons subject to additional fees
- per the terms.
Data, GDPR & hosting
A consolidated view of how Definic handles your data.
GDPR overview
GDPR implementation is explicit and reasonably detailed. The controller is named as IO s. r. o., registered in Košice under ID 52 230 384, and the policy is written directly against the Regulation, with an effective date of 17 November 2025. All nine data subject rights are enumerated, with a one-month response deadline under Article 12 and possible identity verification. Legal bases are stated per purpose: legal obligation, legitimate interest and consent for marketing and cookies. Profiling for vendor matching relies on Article 6(1)(f), and the policy states that no decision is taken solely by automated means within the meaning of Article 22. Transfers outside the EEA rely on adequacy decisions or the 2021/914 Standard Contractual Clauses. The Slovak Office for Personal Data Protection is named as supervisory authority. No DPO is appointed and no Article 27 representative is designated, the publisher being established inside the EU.
Who owns the data?
The terms draw a clear line. Users keep ownership of what they upload, called Your Content, and remain solely responsible for it. IO s. r. o. and its licensors own everything in the platform itself, including databases and trademarks. However, users grant the company an irrevocable, non-exclusive, royalty-free and worldwide licence over Your Content, lasting at least fifty years, to reproduce, distribute, display, adapt and incorporate it into other works for the purpose of operating the service. That licence can be sub-licensed to affiliates, subcontractors, business partners and legal successors. Feedback stays the user's property but is explicitly not confidential and may be freely disclosed.
Reuse rights
Reuse rights are narrow. The licence granted to users is non-transferable and non-exclusive, valid only while the account is active, and covers use of the platform rather than ownership of its content. Content published by other users may be consulted subject to the User Policy, but commercial exploitation of it is forbidden unless a feature explicitly allows it, as is scraping, automated copying or reverse engineering. Building or promoting a competing product from platform access is also prohibited. Vendor information is supplied by the vendors themselves and the publisher disclaims any warranty as to its accuracy or completeness. On its own side, IO s. r. o. processes personal data for service delivery, profiling for vendor matching and recommendations, and marketing where consent is given, and states that it does not sell, rent or commercially share personal data with third parties.
Data retention & training
Hosting summary
The privacy policy states that personal data is processed primarily within the European Union, the European Economic Area and Switzerland, where the GDPR or equivalent standards apply. Transfers to third countries remain possible, notably through service providers or group companies. Where they occur, the publisher relies on adequacy decisions, citing the United Kingdom, Switzerland and the United States under the EU-US Data Privacy Framework where applicable, or on the European Commission's 2021/914 Standard Contractual Clauses, supplemented by additional technical and organisational measures where needed. The legal environment of the destination country is assessed in line with European Data Protection Board guidance. Third-party cookie vendors located outside the EEA are named as Google and LinkedIn. Beyond this, the site names no hosting provider, no data centre location and no security certification such as SOC 2 or ISO 27001. Note that the domain resolves to a Cloudflare anycast node, which reflects the content delivery network and says nothing about where data is actually stored.
Things to keep in mind
Risks and trade-offs to weigh before adopting Definic.
- Pricing opacity: with no published amount, budget exposure is impossible to assess before entering a sales process, and the terms allow fees to be changed unilaterally
- Content licence: the irrevocable, worldwide, sub-licensable licence over user content lasts at least fifty years and extends to affiliates, subcontractors and business partners
- Liability cap: damages are limited to the higher of 50 EUR or fees paid over the previous ten months, which is negligible against the value of the projects being sourced
- Payment terms: fees are non-refundable, no credit is given for partially used periods, and a one-off fee service may be terminated after twelve months without any refund
- Data silence: nothing is published about training models on customer data or about opting out, and no subprocessor is named, so a buyer cannot assess the chain of processing
- Over-reliance on scoring: matching and benchmarking present themselves as objective, and delegating vendor judgement to a data layer can quietly displace the human diligence that catches what the data does not record
- Unfinished rebrand: legal pages still carry references and contact links pointing to the former Nordics domain, which weakens the reliability of the very documents a buyer must rely on
Setup & Integrations
Technical difficulty
Low on the technical side, moderate on the organisational one. Definic is a web application with nothing to install, deploy or connect: there is no public API, no named connector and no third-party integration to configure. The real effort is procedural. Access requires a booked introduction and then an account, so onboarding depends on a commercial process rather than a signup form. Uploading an existing RFP reduces the initial data entry, and finished RFPs export into existing procurement workflows. The company advertises a 4.7/5 rating for onboarding clarity, suggesting a guided rather than self-service start.
Deployment
Behind Definic
Fundraising
Social
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
What does Definic actually do?
Who publishes Definic, and was it called something else before?
How much does it cost?
Is there a free trial or a free plan?
Is there a mobile app or an API?
Where is my data processed?
Is my content used to train AI models?
What is the minimum age to use the service?
What happens to my content if I stop using the service?
Who do I contact about my personal data?
Should you pick Definic?
Definic is a focused, unapologetically vertical tool: it addresses the sourcing of IT services and software delivery partners, and nothing else. Within that scope its proposition is genuinely useful. Rate benchmarking and supplier delivery history are exactly the data enterprise buyers rarely have, and building an RFP against thousands of past engagements is a more defensible starting point than a shortlist drawn from existing relationships. The six modules follow the real sequence of a sourcing exercise rather than bolting analytics onto a procurement suite.
The reservations are commercial and documentary rather than functional. Nothing about pricing is public: no page, no range, not even an amount behind the supplier checkout link. Every route leads to a booked introduction, which is a defensible enterprise motion but leaves a buyer unable to gauge fit before investing sales time. The published statistics are striking and entirely unsourced, with no methodology or sample behind the 92%, the 4.7/5 or the promised 10-20% savings.
On data governance the picture is mixed. The privacy policy is detailed, dated and properly built around the GDPR, with a named EU controller and a Slovak supervisory authority. But no security certification is published, subprocessors appear only as categories, and the question of whether customer data trains the underlying models is never addressed. The licence taken over user content is unusually broad, and liability is capped at 50 EUR.
The rebrand from Nordics is also visibly unfinished, with stale references and links to the former domain still sitting in the legal pages. Definic is worth a conversation for an enterprise with substantial external IT spend and a real sourcing problem. Smaller organisations, and anyone who needs a price before a meeting, should look elsewhere.
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