Zyata
Zyata is a German SaaS platform that helps psychiatric court experts write and manage their Gutachten (court-ordered expert reports), covering case intake, structured AMDP documentation, dictation, drafting and invoicing in guardianship and social law.
What is Zyata?
Zyata is a German software-as-a-service platform built for one job: helping psychiatric expert witnesses produce and organise their Gutachten, the formal expert reports commissioned by courts. Its declared audience is experts working in judicial social law and in Betreuungs- und Unterbringungsrecht, the German law of adult guardianship and involuntary commitment. The starting observation is familiar: a single report is still born across several disconnected systems, a word processor, a dictation device, e-mail, some general-purpose AI tool and finally an invoicing program. Every hand-off costs time and invites error. Zyata's answer is to put every step in one application, with no media break and no double entry. The documentary core is a digitised AMDP system, the standard German scheme for recording psychiatric findings, presented as structured input fields rather than a blank page. Around it sit the instruments the discipline uses: Mini-ICF-APP, MMST, GAF, the clock-drawing test, with room to add others. AI is used as support, never as an author. It reads the court order and takes over the case number, the questions and the parties' details; it transcribes dictation, including medical vocabulary; it turns bullet notes into prose in any anamnesis field, with a regenerate button; and it checks spelling and grammar. A contextual chat answers questions about the field currently open. Around the report itself, the tool handles appointment notices, statements, attached .odt and .docx files, and invoicing from templates you customise. The publisher is explicit about the limit: the AI issues no diagnosis and no assessment, and substantive responsibility stays entirely with the expert. Mentioning AI use at the end of a report is presented as optional. It runs in any browser on any operating system, with sign-in through a short company ID. A local offline mode keeps entries on a PC or Mac during an examination without a reliable connection. Availability is set contractually at 99.2% on monthly average between 9 a.m. and 5 p.m. on working days. Zyata GmbH, based in Krummesse, is run by André Schmoller, himself a psychiatrist, and Yves Lehmkuhl; the blog documents version 3.12.
What it does
- Read a court order (Beschluss) and take over the case number, the questions put to the expert and the parties' contact details instead of retyping them
- Document the examination in a guided structure built on a digitised AMDP system, the German standard scheme for recording psychiatric findings
- Dictate or upload an audio recording and get a transcript that handles medical terminology
- Turn bullet notes into finished prose in any anamnesis field, with a regenerate button and spelling and grammar checking
- Record standardised test results: Mini-ICF-APP, MMST, GAF and the clock-drawing test, with room to add further instruments
- Reuse personal text blocks and document templates for reports, statements and invoices
- Assign a report to a team member, follow cases on a Kanban board, attach .odt or .docx files and issue the invoice
When to use Zyata / When not to
A quick filter to help you decide if Zyata is the right fit.
When to use Zyata
- Court-appointed medical experts working in German judicial social law and in Betreuungs- und Unterbringungsrecht, the law of adult guardianship and involuntary commitment
- Psychiatrists in private practice who produce expert reports in volume and want the whole chain, up to the invoice, in a single application
- Specialists in psychiatry, psychotherapy or neurology who write court reports alongside their clinical work; one named testimonial describes eighteen months of daily use
- Expert-witness practices that want to end the media break between word processor, dictation device, e-mail, general-purpose AI tools and invoicing software
- German-speaking practices in Germany, Switzerland or Austria that need patient health data to stay on servers in Germany, with a published Article 28 processing agreement
When not to use Zyata
- Consumers and private individuals: the terms of use state that the offer is aimed exclusively at Unternehmer, that is business users, and expressly exclude the consumer right of withdrawal
- Practitioners based outside Germany, Switzerland and Austria, since the registration form offers no other country
- Non-German speakers: the interface, the templates and the generated prose are German only, and German is the contractual language
- Experts whose caseload sits outside psychiatric reporting, where the guided AMDP structure and the built-in test forms lose most of their value
- Teams that need a public API, a native mobile app or a ready-made connection to an existing case-management system, none of which exists today
How to use Zyata
A typical end-to-end flow, from setup to results.
- Book a walkthrough first if you want one, through the Demo anfordern link in the site menu
- Register on the sign-up form: company details, a short Firmen-ID that becomes your login identifier, then your personal details and address
- Accept the contractual documents presented during sign-up: privacy notice, technical and organisational measures, sub-processor list, terms of use and Article 28 processing agreement
- Confirm the e-mail you receive; the account opens only once the link is clicked, and the link must be used within a week
- Log in and start with the five Guthaben, the report credits granted free on registration
- Create a case: a separate contract is formed each time a new Gutachten is opened
- Import the court order so the case number, the questions and the contact details are taken over automatically
- Work through the guided AMDP documentation and record the standardised tests you used
- Dictate or upload the examination audio, then have the tool write out your notes field by field and review every generated passage yourself
- Generate the report, attach the .odt or .docx files belonging to the case, and issue the invoice from your own template
Pros & Cons
Pros
- Genuine specialisation rather than a generic writing assistant: guardianship and commitment law, the AMDP scheme and the standardised tests actually used in the field
- The whole chain in one tool, from reading the court order to issuing the invoice, which is the product's central promise
- Hosting on the publisher's own servers in Germany, operated and maintained in-house, with AI processing kept inside the European legal area
- No customer data used to train models, stated explicitly and repeated across the FAQ, the blog and the privacy documentation
- Unusually complete public legal documentation for a company this size: terms of use, Article 28 processing agreement, Article 32 measures, named sub-processor list and an external security audit by Lednerb IT-Security GmbH
- One flat price per report whatever the size of the file, with five free credits on registration and a refund if a report stays blocked for more than a week
- Visibly active development with public release notes, and named testimonials from practising specialists
Cons
- Unresolved pricing contradiction: the home page promises no subscription and no fixed costs, while § 4 of the terms of use provides for a monthly Grundgebühr, a base fee whose amount is published nowhere
- German only, in interface, templates and generated text, with registration limited to Germany, Switzerland and Austria and accounts restricted to business users
- Prepaid report packs expire three years after purchase and unused credits are forfeited
- No public API, no native mobile app and no delivered third-party integration: the arveo secom partnership for legally secure electronic dispatch is announced as still in planning
- No ISO 27001 or SOC 2 certification claimed; the phrase used is certified data centres, without naming a standard, and the Article 32 measures can only be read as a downloaded PDF
- No dedicated support address: contact goes through the website form, the telephone number or the general info@ mailbox, and the availability commitment covers only working days from 9 a.m. to 5 p.m.
- Google Analytics and an embedded YouTube player on the public site, and one United States sub-processor for error monitoring, which sit awkwardly beside the everything-in-Germany message
Pricing & Plans
There is no free plan. Access is pay-as-you-go: EUR 34.90 per Gutachten, excluding statutory VAT, the same price regardless of how many reports are produced or how extensive the case file is. Prepaid report packs are also available and remain valid for three years from purchase. Five credits are granted free on registration, which is the only form of trial. One reservation must be stated: the home page advertises no subscription and no fixed costs, while § 4 of the terms of use provides for a monthly base fee (Grundgebühr) for use of the software. The amount of that fee is published nowhere on the site and the two statements are never reconciled, so it should be clarified in writing before signing. Prices may be adjusted at most once a year, with four weeks' notice and a right of termination.
- the standard plan
- EUR 34.90 per report excluding VAT
- identical whatever the number and the scope of the reports
- with five free credits granted on registration
- a bespoke package of report credits built with the team on request
- with no price published
- prepaid packs of report credits bought in advance
- valid for three years from purchase
- after which unused credits are forfeited
Data, GDPR & hosting
A consolidated view of how Zyata handles your data.
GDPR overview
Implementation is documented rather than merely asserted. Zyata GmbH is established in Germany, so no Article 27 representative is required. A data protection officer is named and reachable at dsb@zyata.de, with a separate team address. Three legal documents are public: the Article 28 processing agreement, the list of named sub-processors, and the Article 32 technical and organisational measures, available only as a PDF download. The privacy notice sets out the full range of data subject rights: access, rectification, erasure, restriction, portability, objection under Article 21 and complaint to a supervisory authority. Sub-processors outside the EU are admitted only under Article 46 safeguards. The FAQ states that Zyata meets all GDPR requirements; that remains the publisher's own claim, backed by a security audit and seal from Lednerb IT-Security GmbH, not by an independent certification. The privacy notice carries no version number or effective date.
Who owns the data?
The published Auftragsverarbeitungsvertrag, the processing agreement required by Article 28 GDPR, settles the question explicitly: the expert who subscribes is the controller, and Zyata GmbH acts only as processor. The data covered is patient data, including health data, together with user account data. Zyata processes it solely on the client's documented instructions, and keeps no copies beyond necessary backups and data subject to statutory retention duties. When the contract ends, the data is returned or securely destroyed, with a deletion record supplied on request. Staff are bound by professional secrecy under § 203 StGB, the German criminal provision protecting medical confidentiality. The home page states the principle plainly: your data stays your data.
Reuse rights
Because the customer is the controller and Zyata is only a processor, the expert can reuse the reports and documents produced without asking permission; the publisher's own use of the data is strictly limited to performing the main contract. On the AI side the commitment is explicit and repeated: no data is used for training purposes, inputs are processed only for as long as producing the result requires and are then neither stored nor passed on, and no content leaves the European legal area. Sub-processors act under the same instructions. After termination, reports and invoices already created remain downloadable as PDFs until the notice period expires. The public marketing site is governed separately, with Google Analytics using IP anonymisation, YouTube in enhanced privacy mode, server logs on a legitimate interest basis, and a newsletter sent on consent only.
Data retention & training
Hosting summary
Zyata hosts its site itself, on its own servers located in Germany, which it states it operates and maintains in-house. The home page adds that all information is processed on certified servers in Germany, and the FAQ places the data centres in Germany, aligned with European requirements. AI processing is described as taking place exclusively in certified European data centres, with no content leaving the European legal area. The published sub-processor list is consistent with this: Hetzner Online GmbH in Gunzenhausen for server hosting, IONOS SE in Montabaur for the GPU infrastructure behind the AI features, and checkdomain GmbH in Lübeck for e-mail and domain, all German, with the statement that no transfer to a third country takes place. One exception is named and should be read alongside that claim: Functional Software, Inc., trading as Sentry, in San Francisco, used for error monitoring, with the transfer based on the EU-US Data Privacy Framework. The site's IP address resolves to Hetzner in Falkenstein, Germany. The Article 28 processing agreement requires sub-processors to sit in the EU or EEA, or otherwise to offer Article 46 safeguards.
Where Zyata works
Country-level availability.
Available in
Not available in
Things to keep in mind
Risks and trade-offs to weigh before adopting Zyata.
- The pricing message is contradictory: the home page promises no subscription and no fixed costs, while § 4 of the terms of use provides for a monthly base fee (Grundgebühr) whose amount appears nowhere on the site. Get it confirmed in writing before signing
- Prepaid report packs expire three years after purchase and any unused credits are lost, so buying ahead of demand costs money
- The contract is business-only: the consumer right of withdrawal under § 355 BGB is expressly excluded, and registration is possible only from Germany, Switzerland or Austria
- The everything-stays-in-Germany message has two named exceptions worth reading: Sentry, a United States error-monitoring provider declared as a sub-processor under the EU-US Data Privacy Framework, and Google Analytics on the public website
- The Article 32 technical and organisational measures can only be read as a downloaded PDF, and no ISO 27001 or SOC 2 certificate is claimed, so security due diligence takes an extra step
- Availability is committed only from 9 a.m. to 5 p.m. on working days, at a 99.2% monthly average; the announced arveo secom integration for electronic dispatch to courts is still in planning and should not be counted on
- Automation complacency is the real cognitive risk: with prose generated in every anamnesis field and a regenerate button one click away, it becomes easy to sign off wording that has not been genuinely re-read, while the AI issues no diagnosis and no assessment and full legal responsibility stays with the expert
Setup & Integrations
Technical difficulty
Low. There is nothing to install: Zyata runs in any browser on any operating system. Getting started means a two-step sign-up form, company details and a short Firmen-ID that becomes the login identifier, then acceptance of the contractual documents, followed by an e-mail confirmation link that must be clicked within a week before the account opens. No technical skill is required afterwards, since templates and reusable text blocks are supplied and an offline mode covers examinations without a reliable connection. The real effort is editorial rather than technical: learning the guided structure and reviewing everything the AI drafts.
Deployment
Supported languages
Behind Zyata
Fundraising
Social
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
What exactly does Zyata do?
Who is it for?
What does a report cost?
Is there a free plan or a free trial?
Do purchased report packs expire?
Does it work offline, and which operating systems are supported?
Is Zyata GDPR compliant, and where is the data hosted?
Is customer data used to train AI models?
Does the use of AI have to be declared in the report?
Who publishes Zyata?
Should you pick Zyata?
Zyata is a narrow tool, and that is its strength. It was built around a real practice, since one of the two managing directors is a psychiatrist, and it targets a single well-defined piece of work: the psychiatric expert report ordered by a German court. Its central argument is not that AI will write the report, but that a chain currently spread across a word processor, a dictation device, an e-mail client and an invoicing program can live in one place, without taking the expert's signature away from them. What holds up under scrutiny is the infrastructure story. Hosting is on the publisher's own servers in Germany, no customer data is used for model training, and the legal documentation is unusually complete and public for a company this size. Development is visibly active, with published release notes. The reservations are real but bounded. The product is German only and registration is limited to Germany, Switzerland and Austria, which is coherent with the subject matter rather than a defect. Less comfortable is the gap between a home page promising no subscription and no fixed costs and a clause in the terms of use providing for a monthly base fee that is quantified nowhere; anyone signing should ask for that in writing. Prepaid credits expiring after three years deserves the same attention. The announced eBO partnership with arveo secom is not yet delivered, so it should not weigh in a purchasing decision today. For a court-appointed psychiatric expert working in German, the fit is close to exact. For anyone else, there is very little here.
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