Checkscan
Checkscan is a computer vision product from Cyprus-based Checklens that matches barcode scans against visual product recognition at self-checkout and staffed tills, alerting shoppers to unscanned items so grocery and retail chains cut checkout shrinkage.
What is Checkscan?
Checkscan is the checkout product in the Checklens range, alongside Checkfresh for fresh goods weighed on a scale and Checkshelf for the shop floor. Its publisher, Checklens Technologies Ltd, positions the range as AI-powered loss prevention for retail, and Checkscan itself targets a single problem: items that leave the till without being scanned correctly.
The principle runs in four steps. A camera at the till recognises every product. The AI reconciles the barcode scans with those visual recognitions. If a product has not been scanned, the AI notifies the customer. The customer corrects the basket and completes the transaction. Recognition is not limited to the belt: Checklens states that products are identified anywhere in the checkout area, on the belt, in the trolley, in the basket, in the customer's hands, and even when handed to another person. The error types covered are non-scans and mis-scans, which the site breaks down into false scans, pass-arounds and payment fraud. Fresh produce without a barcode is recognised too, including inside transparent bags and nets, as are single bottles and multipacks.
Installation is presented as a retrofit. Checkscan integrates into the existing POS at self-checkout and at staffed tills, works with any type of till and any scanner, fixed or handheld, and needs one standard CCTV camera above each till, or a connection to the cameras already installed. Staff are alerted on mobile devices, handheld terminals and radios, with an image excerpt and context information. Management gets a Loss Prevention Insights dashboard, filtered by store, till and parameters across Overview, Alerts and Info tabs, showing average non-scans per transaction before correction, the value of recovered profit, recovered products, the products with the highest loss potential, missing scans and a supporting image.
The technology page claims image classification, object detection with bounding boxes, multi-object tracking on video sequences, action recognition and automatic anonymisation, with processing performed locally on-premise. Checklens publishes benefit figures of +0.5% store profitability, 90% fewer spot checks and a six-month return on investment. At company level, not for Checkscan alone, it claims 60+ million in profitability recovered for customers, deployments in 10+ countries and 60+ experts, and lists Diebold Nixdorf, Axis and NVIDIA Inception as partners.
What it does
- Recognise every product in the checkout area through a camera
- Reconcile barcode scans with visual product recognitions in real time
- Alert the shopper when an item has not been scanned
- Notify staff with an image excerpt and the surrounding context
- Identify fresh produce without a barcode, including inside transparent bags and nets
- Report avoided losses in a Loss Prevention Insights dashboard
When to use Checkscan / When not to
A quick filter to help you decide if Checkscan is the right fit.
When to use Checkscan
- Large grocery and retail chains running self-checkout lanes, where non-scans, mis-scans, pass-arounds and payment fraud drive checkout shrinkage
- Retailers that already have CCTV above their tills, since the existing cameras can be connected to the AI instead of installing new ones
- Loss prevention teams under pressure to cut manual spot checks, which Checklens says can be reduced by 90%
- Stores with mixed assortments of barcoded and loose goods, since the AI also recognises fruit, vegetables and items in transparent bags or nets, across grocery, cosmetics, DIY, furnishing and textile categories
- Retail groups that need image processing to stay inside the store, on-premise, rather than being sent to a cloud service
When not to use Checkscan
- Online and e-commerce retailers: Checkscan works only in the physical checkout area of a store
- Small independent shops with no self-checkout and no CCTV infrastructure, since a camera is needed above each till
- Retailers whose main issue is goods concealed away from the checkout, in a bag, backpack, jacket or pocket: the FAQ points those cases to the sibling product Checkshelf
- Buyers who want a published price or a self-service trial: no amount is published anywhere and every entry runs through Contact Sales
- Developers and integrators looking for a documented API or public technical documentation, none of which exists on the site
How to use Checkscan
A typical end-to-end flow, from setup to results.
- Start with the Contact Sales form on the site, giving first name, surname, company, email and your message, and accepting the privacy policy: there is no online sign-up
- Optionally request the white paper on self-checkout loss prevention by email at hello@checklens.ai to prepare the discussion
- Agree the scope with Checklens, which sets the configuration and the Subscription Period in a Sales Quotation, the document that also carries the commercial terms
- Check the hardware constraint of the EULA: the software may only run on server hardware sold by Checklens or on third-party hardware certified by Checklens
- Survey the stores: one standard CCTV camera above each till or self-checkout, or a connection to the cameras already installed
- Retrofit the tills, which Checklens says works with any type of till and any scanner, fixed or handheld, with no replacement required
- Integrate Checkscan into the existing POS, at self-checkout and at staffed tills, with Checklens supporting the project from in-store installation through to global rollout
- Let shoppers use it day to day: the AI warns them when an item has not been scanned, they correct the basket and pay
- Equip staff with the alerts, which arrive on mobile devices, handheld terminals or radios with an image excerpt and context information
- Have managers track results in the Loss Prevention Insights dashboard, filtering by store, till and parameters
Pros & Cons
Pros
- Published benefit figures are specific rather than vague: +0.5% store profitability, 90% fewer spot checks and a six-month return on investment
- Retrofit deployment means no replacement of tills or scanners, and existing CCTV cameras can be reused
- Local on-premise processing keeps the images inside the store, a strong argument in a GDPR context
- Anonymisation of faces and sensitive data is built in and automatic, not an option to switch on
- Coverage extends across the whole checkout area, including pass-arounds where an item is handed to another person
- Items without a barcode are handled, which is the classic weak point of self-checkout
- The customer corrects the basket themselves, so staff intervention is not systematic, and recovered profit is quantified in the dashboard
Cons
- No public pricing at all: no rate card, no entry price, not even an order of magnitude, and no pricing page exists in the sitemap
- No free plan and no free trial are announced anywhere
- Hardware is constrained: the software may only run on a server sold by Checklens or on third-party hardware certified by Checklens
- The real installation cost is never quantified, since a camera per till is required wherever the existing CCTV will not do
- No public API and no technical documentation, so every deployment goes through the publisher
- No support email is published: the only addresses are hello@checklens.ai for general, legal and GDPR matters and careers@checklens.ai for recruitment, with no contact, about or pricing page on the site
- Public content is largely frozen, with the last blog post dated 7 October 2022 and the privacy policy dated 26 January 2022, and nothing published on whether customer data trains the models
Pricing & Plans
Checklens publishes no price for Checkscan. No amount appears on any page of the site, in any of its four languages, and the complete page sitemap contains no pricing page at all, so there is no free plan, no entry price and no currency to report. The only commercial route shown is the Contact Sales form. The EULA version 2.0 states that the configuration and the Subscription Period are set in a Sales Quotation issued by Checklens, which means the price is negotiated case by case. The overall cost is not software alone: the licence requires server hardware sold by Checklens or third-party hardware certified by Checklens, and a standard CCTV camera above each till where the existing cameras cannot be reused. No free trial is offered.
- the only contractual notion disclosed is a Subscription Period agreed case by case in a Sales Quotation issued by Checklens
- Checkscan
- Checkfresh and Checkshelf are three separate products in the Checklens range
- sold separately and presented as complementary
- they are not pricing tiers of a single offer
Data, GDPR & hosting
A consolidated view of how Checkscan handles your data.
GDPR overview
Checklens states GDPR compliance explicitly, both in the Checkscan FAQ and on its technology page, and backs it with three concrete arguments: a privacy by design approach, dedicated data protection team members, and local on-premise processing. Anonymisation is automatic: personal identifiers such as eyes, ears and the whole face, along with visible sensitive data like bank card details, are replaced by blurred areas that Checklens says are unreadable by a human or a recognition system. It also cites a "Trustworthy AI Technology" commendation from the Austrian Republic's digitalisation funding programme, which is a distinction and not a certification. The privacy policy, dated 26 January 2022, lists the rights of information, rectification, erasure, restriction, portability, objection and withdrawal of consent, and cites Regulation (EU) 2016/679 alongside national texts. As an EU-established company, Checklens needs no Article 27 representative. No data processing agreement is offered to customers.
Who owns the data?
The privacy policy names Checklens Technologies Ltd, Limassol, Cyprus, as the entity responsible for data processing on the website, gives Ivan Burtsev as data protection officer and points complaints to the Cypriot supervisory authority. That policy covers site visitors only: contact form, newsletter and job applications. It does not explicitly cover the images Checkscan processes inside a store, and no published document states who owns that in-store footage or the resulting analytics. On the product side Checklens states that processing takes place locally, on-premise, and that faces and visible personal or sensitive data are automatically replaced by blurred areas.
Reuse rights
For website data, Checklens invokes consent (Art. 6(1)(a)), legitimate interest (Art. 6(1)(f)) and performance of a contract (Art. 6(1)(b)). It collects an email address, company name, the request itself and technical browsing data; job applications add first name, surname, email, phone, CV or portfolio and supporting documents. Recipients are listed as tax and booking software, external IT and cloud providers, the mail and web host, and Sendinblue for the newsletter. Checklens states that data is not passed on outside those purposes without consent, that any third-party information it uses comes only from publicly accessible sources, and that a hashing script makes visitor IP addresses irreversibly anonymous for audience measurement. On the product side the AI reconciles scans with visual recognitions, collects images of unscanned products and sends an image excerpt to staff. Nothing on the site describes what the retailer may or may not do with that material, and nothing states whether customer data feeds model training.
Data retention & training
Hosting summary
Three different things must be kept apart here. The product itself is presented as processing data locally, on-premise, inside the store, so the images stay with the retailer; the sibling product Checkfresh makes the same point, describing the transaction as processed offline on-premise. The EULA reinforces this by requiring the software to run on server hardware sold by Checklens or on third-party hardware certified by Checklens. No hosting country is named for the product data. Separately, the website itself resolves to a Namecheap IP address located in Amsterdam, in the Netherlands, which tells you where the site is hosted and nothing about the product. Finally, the only statement of EU hosting on the site, "Your data is stored exclusively on EU servers and is not stored in third countries", sits in the newsletter section of the privacy policy and concerns subscriptions handled by Sendinblue. It does not apply to the images Checkscan processes in store.
Things to keep in mind
Risks and trade-offs to weigh before adopting Checkscan.
- The benefit figures (+0.5% profitability, 90% fewer spot checks, six-month ROI) are published by the vendor alone, with no methodology and no accessible third-party study, so they should be treated as claims rather than measurements
- The traction figures of 60+ million recovered, 10+ countries and 60+ experts describe Checklens as a whole, not Checkscan on its own, and it is easy to read them as product results
- The customer testimonial on the Checkscan page cites an EHI Reta Award 2021 received for a solution named "iCheck", a name that appears nowhere else on the site; the award is not attributed to Checkscan
- The site contradicts itself on the publisher's identity: the meta description of the legal notice announces "Checklens GmbH" while the body of that same page, the privacy policy and the EULA all name "Checklens Technologies Ltd"; the Cypriot policy also carries residual Austrian references to the Austrian business code (UGB) and federal tax code (BAO), and the cited commendation was awarded by the Republic of Austria
- The privacy policy documents the data of website visitors, not the images Checkscan captures in store; no retention period is published for the pictures of unscanned products the product collects and sends to staff terminals
- Nothing is published on whether customer data is used to train the models, no opt-out exists, and no data processing agreement is offered to customers
- The software only runs on hardware sold or certified by Checklens, which creates a strong supplier dependency, and the total cost is not quantified since a camera per till may be needed on top of the licence
Setup & Integrations
Technical difficulty
Setup is a retail project rather than a software install. Physical work is required: a standard CCTV camera above each till or self-checkout, unless the cameras already in place can be connected. Software work means integrating with the existing POS, at self-checkout and at staffed tills; Checklens claims a retrofit onto any till and any scanner, fixed or handheld, and describes daily staff use as intuitive and simple. Server hardware is imposed, sold or certified by Checklens. With no public documentation and no API, the whole deployment runs through the publisher, which supports it from in-store installation to global rollout.
Behind Checkscan
Social
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
What does Checkscan actually do?
Which products does Checkscan work with?
What do I need in store to run it?
Do I have to replace my tills or scanners?
What kinds of scan errors are detected?
How are staff alerted?
What results does Checklens claim?
Is Checkscan GDPR compliant?
How much does Checkscan cost?
Is there an API or public technical documentation?
Should you pick Checkscan?
Checkscan is a narrow product, and that is its strength. It addresses one problem, loss at the checkout in physical retail, and the technical argument behind it is concrete: a retrofit onto existing tills and scanners, reuse of CCTV cameras already in place, local on-premise processing, and automatic blurring of faces and sensitive data built in rather than offered as an option. Checklens publishes precise benefit figures, +0.5% store profitability, 90% fewer spot checks and a return on investment in six months, but these are vendor claims with no published methodology and no third-party study to check them against.
The commercial framing is closed. No price appears anywhere on the site, no pricing page exists at all, and no free plan or trial is mentioned; entry runs through a Contact Sales form, with the configuration and the Subscription Period set in a Sales Quotation. The EULA adds a hardware constraint: the software may only run on server hardware sold by Checklens or on third-party hardware Checklens has certified. The real total cost, software plus hardware plus one camera per till wherever existing CCTV will not do, is never quantified.
The publisher is a small Cypriot company whose European sector recognition is concentrated in 2021 and 2022, and whose public content has barely moved since: the last blog post dates from 7 October 2022 and the privacy policy from 26 January 2022, even though the EULA was reloaded in 2025. That gap deserves a question before committing.
For a chain already equipped with self-checkout and CCTV, and comfortable with a sales-led procurement, Checkscan is a coherent proposition. For an individual buyer, a small shop, or anyone who needs a published price and self-service onboarding, it is simply out of scope.
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