PocketAid Motion
PocketAid Motion is the physiotherapy module of the Austrian PocketAid platform. Therapists build training and rehab plans, the camera scores movement quality in real time, and patients follow their programme between sessions on a linked iOS app.
What is PocketAid Motion?
PocketAid Motion is the physiotherapy module of PocketAid, a modular medical platform published by PocketAid GmbH in Kufstein, Austria. Five modules can be combined freely and share one patient record, one login and one invoice; Motion is the one aimed at physiotherapists and trainers. The publisher frames the problem plainly: home exercises run unsupervised, the therapist cannot see whether the patient trains correctly, and progress stays a black box. The answer has two faces. Therapists work in a browser application at motion.pocketaid.app, behind a login and a mandatory time-based second factor before any patient data appears. There they manage patients and athletes, build strength plans on full-body or upper/lower split templates as well as endurance plans, and stock an exercise pool where each item carries a video, a body region and a difficulty level. Personal training zones are computed with the Karvonen method from maximum and resting heart rate. A feature the publisher calls the TrainerBuddy proposes a whole training week from those zones, the sessions of the last four weeks and the athlete's own report. Invoicing sits in the same application: an invoice is created, emailed to the patient and tracked as open or paid. Patients get a free companion app on iPhone and iPad carrying the assigned exercises with sets, repetitions and video guidance, a day and month calendar, a health monitor showing heart-rate zones and VO₂max, appointment requests and an assistant the publisher calls Aidy. Recording a short video of an exercise returns immediate feedback on execution. Watches and health apps connect through Garmin, Suunto, Apple Health and Samsung Health, and the practice's own training equipment can be linked too. Everything is presented under a human-in-the-loop principle: the AI suggests, the clinician decides. The publisher states clearly that the app supports training and movement and replaces no medical or physiotherapeutic diagnosis or treatment.
What it does
- Score the quality of a movement in real time through a tablet or phone camera
- Build training and rehabilitation plans by sport, goal, phase, duration and weekly frequency
- Assign exercises from an in-house video library or from uploaded videos
- Let the TrainerBuddy draft a training week from heart-rate zones and recent sessions
- Review AI-analysed patient exercise videos and send written feedback
- Track appointments and follow patient progress between sessions
- Issue invoices and email them to patients, then follow their payment status
When to use PocketAid Motion / When not to
A quick filter to help you decide if PocketAid Motion is the right fit.
When to use PocketAid Motion
- Physiotherapists who want to see whether home exercises are actually performed correctly
- Rehabilitation and sports-medicine practices in Austria, Germany and Switzerland working in German
- Strength, conditioning and athletic trainers who program by heart-rate zones
- Practices already running another PocketAid module and wanting one shared patient record
- Small practices that also need appointment handling and patient invoicing in the same tool
When not to use PocketAid Motion
- Anyone looking for a diagnostic tool: the publisher states the app replaces no medical or physiotherapeutic diagnosis or treatment
- Therapists who want to sign up on their own, since a PocketAid administrator must unlock each Motion account
- Teams that need an English-language practice interface, as the therapist app runs in German only
- Android-only practices and patients, because no Play Store build exists
- Developers expecting an API or technical documentation, of which the publisher offers none
How to use PocketAid Motion
A typical end-to-end flow, from setup to results.
- Ask PocketAid to unlock Motion for your account, since a platform administrator grants access in the Hub
- Sign in to the browser application with an email and password or with a passkey
- Set up the mandatory second factor by scanning the QR code with an authenticator app before any patient data is shown
- Create your patients and athletes and set the type on each record
- Fill the exercise pool by uploading videos, for which a preview is generated automatically, or by pointing to a video URL, then tag body region and difficulty
- Enter each athlete's maximum and resting heart rate so the training zones can be computed
- Create a plan, choose strength or endurance, pick the body regions, then add days or units
- Assign the exercises inside the plan detail and save it
- Optionally let the TrainerBuddy draft a full week, or connect a Suunto account to import sessions and heart-rate data
- Review the exercise videos your patients record, send feedback, then create and email the invoice
Pros & Cons
Pros
- A public, numeric price for a healthcare product: 150.00 EUR net per physiotherapist per month, cancellable monthly with no minimum term
- Hosting declared on Microsoft Azure in Austria, with no transfer outside the EU or the EEA stated in the privacy notice
- No training on customer data, asserted twice, in the FAQ and in clause 8 of the terms
- An Article 28 processing agreement is provided for every product
- A mandatory second factor guards access to patient data, and passkey sign-in is supported
- The website sets no cookies, runs no analytics and serves no external fonts, so no consent banner is needed
- Complete and dated legal documents with the commercial register number and VAT ID published
Cons
- No legal page has a working address: the publisher's site is a single-page application with no URL routing, so the privacy, terms and imprint links all return the homepage
- The self-service checkout is not connected yet, and the price configurator runs in placeholder mode
- The therapist interface exists in German only, while the App Store listing declares English as the app's sole language
- Neither a free plan nor a free trial applies to this module, the free month being reserved for PocketAid AI Basis
- The 150.00 EUR figure is net of VAT, which brings it to 180.00 EUR including 20 percent Austrian VAT, a gross figure the site never shows for Motion
- No Android app and no API, and access requires an administrator to unlock the account
- No security certification such as SOC 2 or ISO 27001 is claimed, and no subprocessor list is published for the products
Pricing & Plans
There is no permanent free plan and no free trial for this module: the free first month advertised on the site applies to PocketAid AI Basis only. PocketAid Motion is offered on a single tier, named Standalone, at 150.00 EUR net per physiotherapist per month, billed monthly in advance and payable within fourteen days of invoice. Austrian VAT at 20 percent applies on top, bringing the effective figure to 180.00 EUR per physiotherapist per month. The gross price is stated to be identical across Austria, Germany and Switzerland, and no discount is granted for combining several modules. The companion iOS app is a free download but requires activation by a licensed therapist.
- build training and rehab plans
- analyse movement quality by camera and support patients online
Data, GDPR & hosting
A consolidated view of how PocketAid Motion handles your data.
GDPR overview
GDPR compliance is claimed explicitly and repeatedly, and the concrete mentions are unusually specific for a product of this size. The privacy notice names the controller, lists the rights of access, rectification, erasure, restriction, portability and objection under Articles 15 to 21, and points complainants to the Austrian Data Protection Authority at Barichgasse 40-42, 1030 Vienna. It states that no transfer outside the EU or the EEA takes place, that the website sets no cookies, runs no analytics and serves no external fonts, and that log files rest on Article 6(1)(f). Article 28 processing agreements are provided for the products, and EU AI Act compliance is claimed alongside. Two limits deserve mention: the published notice covers the website only, and no data protection officer is named.
Who owns the data?
The customer stays the controller of patient data and PocketAid GmbH acts as processor: the terms provide that, where personal data is processed on the customer's behalf, both parties conclude a processing agreement under Article 28 GDPR. The same terms place the duty of establishing a lawful basis towards the data subjects on the practice, together with compliance with Austrian professional law. Medical responsibility is stated to remain entirely with the customer, since every AI suggestion must be reviewed and approved by qualified staff. One caveat matters: the privacy notice published on the website governs the website visit only, and the product-level privacy information and processing agreements are handed over when the contract is signed.
Reuse rights
The publisher restricts its own reuse of customer data rather than the customer's. The terms state that customer data is not used to train general AI models, and the site's FAQ repeats that data is never used to train models. Data is not passed to third parties beyond the web host acting as processor or where the law requires it, and no transfer outside the EU or the EEA is declared. Nothing on the site grants or withholds a right for the practice to reuse or export its own records, and no self-service opt-out from model training is documented anywhere, only the default stated above. On the patient side the iOS listing declares that no data at all is collected from the app.
Data retention & training
Hosting summary
The publisher states that product data is hosted on Microsoft Azure in Austria and that data stays in the EU, and its privacy notice adds that no transfer to countries outside the EU or the EEA takes place. End-to-end encryption, granular access rights and an audit trail are claimed. The website itself is a separate matter: it runs at IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany, named in the notice as a processor, and the application subdomain resolves to an IONOS address in Berlin. One measured element contradicts the EU-only statement, and it should be raised with the vendor: the therapist application bundle targets cloud functions in a United States region and loads a Google backend. Jurisdiction is Austrian throughout, with Austrian law governing the contract and the courts of Kufstein designated.
Things to keep in mind
Risks and trade-offs to weigh before adopting PocketAid Motion.
- The declared data residency does not match what the application does: the site promises no transfer outside the EU or the EEA, yet the therapist app calls cloud functions in a United States region and loads a Google backend
- No legal page can be linked to or archived, because every address on the publisher's site returns the homepage, including the privacy policy link declared to Apple
- The published privacy notice covers the website only, so the rules that will actually govern patient data are invisible until the contract is signed
- The tool stores patient exercise videos, heart-rate and VO₂max data without any published lawful basis or impact assessment for that sensitive processing
- Automated feedback on movement quality can be over-trusted, and a therapist who stops watching patients personally loses the clinical judgement the tool is only meant to assist
- The seller contact filed with the App Store is a personal email on a domain the publisher does not own, which is a poor channel for a data protection or contractual request
- No security certification and no subprocessor list back the security claims, so encryption, access control and audit trail rest on the vendor's word alone
Setup & Integrations
Technical difficulty
Low on the technical side, moderate on the organisational one. Nothing is installed: the therapist works in a browser and the patient uses a free iOS app. Access, however, is not self-service, since a PocketAid administrator must unlock the account, and a time-based second factor has to be configured before any patient data appears. The real effort is configuration: filling the exercise pool with videos, entering maximum and resting heart rates for each athlete, and building the plans. The publisher says it sets up access personally and replies within one working day.
Deployment
Apps stores
Integrations
Supported languages
Behind PocketAid Motion
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
What does PocketAid Motion actually do?
How much does it cost?
Is there a free plan or a free trial?
Where is the data hosted, and is it used to train models?
How do I get access?
Which devices and services can be connected?
Is there an Android app or an API?
Does it replace a physiotherapist or a diagnosis?
Is there a minimum age?
Can I buy it online right away?
Should you pick PocketAid Motion?
PocketAid Motion is a real, working product rather than a landing page: the therapist application runs, the companion app has reached version 1.1.0 on the App Store, and the price is public and numeric, which is rare in healthcare software. For an Austrian practice that wants to stop guessing whether home exercises are done correctly, the combination of camera-based movement scoring, heart-rate zone planning and a shared patient record across modules is coherent and reasonably priced at 150.00 EUR net per therapist per month. Three reservations should weigh in the decision. First, the publisher's website is a single-page application with no URL routing, so no legal page has a working address: the privacy policy link that PocketAid itself declares to Apple opens the homepage instead of the policy. Second, the self-service checkout is not connected, so buying means emailing the vendor. Third, and most material for a health product, the app bundle calls cloud functions hosted in a United States region while the site states that no transfer outside the EU or the EEA takes place; that gap deserves a direct answer before any patient data is entered. Add the absence of an Android build, of any API, and of any security certification on a tool that stores patient videos and heart-rate data, and the picture is that of a young, honest and well-documented product that has not yet finished building its public scaffolding. Ask for the product-level privacy documents and the processing agreement before signing, since neither is visible until the contract is concluded.
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