Pistache
Pistache is a French SaaS platform that pulls corporate event organisation into a single workspace — guests, registrations, reminders, tasks, suppliers, budgets and post-event reporting — with an AI assistant that drafts the structure and the programme.
What is Pistache?
Pistache is a web application published by Pistache SAS, a company based in Cholet, western France. It sets out to solve a narrow problem: corporate events are organised across spreadsheets, mailboxes and separate tools, so information scatters, reminders multiply, and each new edition starts from nothing. Pistache answers with one workspace covering the whole sequence — before, during and after.
Thirteen modules make up the product: AI-assisted creation, AI-generated programmes, personalised invitations, e-mails and reminders, custom questionnaires, ticketing and badges, preparation planning, an event contacts directory, a real-time dashboard, team collaboration, AI-assisted budgets, supplier suggestions and registration files. The site presents the journey as eight verbs, from imagining the event through to running several of them.
The AI assistant is positioned as an accelerator rather than the product itself. It answers questions, analyses the event context — guests, schedule, budget, tasks, suppliers — proposes and carries out actions, and extracts contacts from CSV files or spreadsheets. Every action it suggests is executed only after the user validates it, and the company states that no fully automated decision is made within the meaning of Article 22 of the GDPR.
Two design choices set it apart. Invitations leave from the organiser's own professional mailbox through a connected Google or Microsoft account, rather than from an external mailing tool. And guests never create an account: they use a personal invitation link or a public sharing link. An event can run over one or several days, with a single reply or one reply per day, and access control on the day works through a personal signed QR badge scanned by the team from a mobile web interface, recording physical attendance separately from the RSVP.
Technically, the database, authentication and file storage sit on Supabase with mainly EU infrastructure, the application backend runs on Microsoft Azure West Europe in the Netherlands, and the AI processing goes to OpenAI in the United States under standard contractual clauses. The site documents twelve event formats and nine target audiences, and claims organisation time divided by three. At the time of review, self-service sign-up was switched off and access ran through the contact form.
What it does
- Draft a complete event structure from a plain-language brief in three to four minutes with the AI assistant
- Generate a programme: running order, workshops and highlights matched to the format and duration
- Send invitations, confirmations and reminders from the organiser's own professional mailbox
- Collect registrations and post-event feedback through custom questionnaires, with file uploads
- Run free or paid ticketing, issue QR badges and check attendees in on the day
- Track a preparation schedule with assigned tasks, milestones and deadlines
- Follow registrations, budget, tasks and attendance on a real-time dashboard, then export to Excel or CSV
When to use Pistache / When not to
A quick filter to help you decide if Pistache is the right fit.
When to use Pistache
- Executive assistants and office managers who run several company events a year on top of their day job
- Internal communications teams that need one consistent brand thread from the brief to the event day
- HR departments organising training sessions, onboarding days and team-building, with attendance records to keep
- Sales and marketing teams running trade-show stands, client evenings and breakfast briefings, and tracking the leads afterwards
- Institutions, schools and associations coordinating open days, alumni gatherings and volunteer-run events
When not to use Pistache
- Teams that need to plug event data into their own systems: there is no public API and no developer documentation
- Non-French-speaking organisations: the interface and every page are in French only, with no language switcher
- Anyone expecting native mobile apps: nothing is published on the App Store or Google Play, the mobile check-in screen is a web page
- Buyers looking for a free tier or a self-service trial: all three plans are paid and sign-up was switched off at the time of review
- Organisations whose procurement requires a signed data processing agreement or a security certification held by the vendor itself
How to use Pistache
A typical end-to-end flow, from setup to results.
- Request access through the contact form: at the time of review self-service sign-up was disabled and the site's own "try it" button pointed to that form
- Describe the event in plain language and let the AI assistant propose a complete structure in three to four minutes, then adjust it
- Connect a Google or Microsoft account through OAuth so invitations go out from your own professional address
- Build the guest page in your own branding and set the participation mode: one reply for the event, or one reply per day
- Invite by personal link, or open a public sharing link whose registrations you approve yourself
- Add custom questionnaires to collect registration details, dietary constraints and supporting documents
- Break the preparation into a schedule: assign tasks, set milestones and follow deadlines with the team
- Centralise suppliers, speakers and contacts, and let the assistant suggest providers against your budget and format
- On the day, print or share the QR badges and check guests in from the mobile staff interface
- Afterwards, send a feedback questionnaire, read the dashboard indicators and export participants and statistics to Excel or CSV
Pros & Cons
Pros
- Genuinely end-to-end scope for one tool: the same thread carries the brief, the event day and the post-event review
- Guests need no account, and invitations leave from the organiser's own mailbox instead of an external mailing tool
- Legal documentation is detailed, dated and versioned, with responsibility qualified processing by processing
- The list of sub-processors is published by name, with the role and the location of each one
- Operational data is hosted in the European Union, and audience measurement runs on self-hosted Matomo with no advertising or profiling cookies
- AI actions require human validation, and the company explicitly disclaims fully automated decision-making
- Data can be exported to Excel and CSV at any time, and account deletion cascades within thirty days
Cons
- Self-service sign-up was switched off at the time of review: opening an account requires going through the contact form
- No free plan, and the real monthly entry point is EUR 65 — the EUR 65 figure only drops to EUR 50 with an annual commitment
- Prices are quoted "from", with user tiers of 1+ and 5+ whose per-seat grid is never published
- French only, with no API and no native mobile application
- Integrations and single sign-on are reserved for the Enterprise plan, priced on quotation
- The AI assistant sends event context that may include third parties' personal data to OpenAI in the United States
- No data processing agreement is published, no DPO is appointed, and the vendor holds no security certification of its own
Pricing & Plans
There is no free plan. Three subscriptions are offered and payment runs through Stripe. The cheapest paid entry point is the Solo plan at EUR 65 per month on monthly billing, falling to EUR 50 per month with an annual commitment, a discount the site advertises at 24 percent. The Team plan is EUR 165 per month monthly, or EUR 125 per month annually. The Enterprise plan is quoted on request. All amounts are stated as starting prices tied to user tiers whose per-seat scale is not published, and no free trial period is documented anywhere on the site.
- 1+ user
- 6
- 000 AI credits
- e-mail support
- 5+ users
- 18
- 000 AI credits
- priority support
- presented as the most popular plan
- everything in Team
- tailored AI credits
- custom features
- integrations (Calendar
- Slack and others) and single sign-on
- plus dedicated support and training
Data, GDPR & hosting
A consolidated view of how Pistache handles your data.
GDPR overview
Implementation is unusually detailed for a company this size. The privacy policy and terms are versioned 2.6, effective 29 July 2026, and name Pistache SAS as controller at its Cholet address. Rights under Articles 15 to 22 are listed one by one, with a one-month response deadline extendable by two, and a route to complain to the CNIL. The company keeps an Article 30 record of processing, commits to notifying breaches within 72 hours, and captures consent evidence following CNIL and EDPB WP259 rev.01 guidance. Minimum age is 16, referencing Article 8. Transfers outside the EU are covered by standard contractual clauses. Two gaps are stated or observable: no data protection officer has been appointed, and no data processing agreement is published or offered.
Who owns the data?
Pistache states that event data remains the customer's exclusive property, and that nothing is resold to third parties or used for commercial or advertising purposes. Responsibility is split by processing operation: Pistache is the controller for organiser account data, a processor for guest, contact and attendee data handled on the organiser's behalf, and possibly a joint controller for e-mails sent through the platform. The event organiser therefore remains the controller for the guest data they exploit. Consent evidence — IP address and user agent — is kept by Pistache alone and is never passed on to the organiser.
Reuse rights
Customers can take their data out at any time and without asking: participants, registrations and statistics export to Excel and CSV straight from the dashboard, and Pistache presents this as its answer to switching tools. Inside the platform the organiser reuses collected answers freely across registration, check-in and follow-up. Two limits apply. Guest and attendee data is handled under the organiser's own responsibility as controller, so lawful basis and information duties stay with them. And where the AI assistant is used, message content, imported contact files and event context are passed to a third-party provider outside the European Union under standard contractual clauses.
Data retention & training
Hosting summary
Operational data sits in the European Union. Supabase carries the database, authentication and file storage on mainly EU infrastructure, with any transfer outside covered by standard contractual clauses. The application and AI backend run on Microsoft Azure West Europe, in the Netherlands. The public website is hosted by IONOS in France, and audience measurement uses Matomo self-hosted in France with truncated IP addresses. Transactional e-mail goes through Brevo in the EU. Four flows leave the Union under standard contractual clauses: OpenAI in the United States for the AI assistant and contact extraction, hCaptcha for anti-bot checks, Stripe for payments, and Google or Microsoft when the organiser sends invitations from a connected mailbox. Pistache states that the majority of operational data — accounts, events, guests, questionnaires — is hosted in the EU, and that copies of the applicable contractual safeguards can be obtained on request.
Things to keep in mind
Risks and trade-offs to weigh before adopting Pistache.
- The pricing page opens with the annual toggle already on, so the first figure you read is the committed rate: the real monthly price is EUR 65, not the EUR 50 displayed
- All prices are quoted "from", against user tiers of 1+ and 5+ whose per-seat scale is never published, so the actual bill cannot be worked out from the site
- The only certification named on the site is Stripe's PCI DSS — that belongs to the payment processor, not to Pistache, which holds no certification of its own
- The host named in the legal notice covers the public website only; the platform itself runs on Supabase and Microsoft Azure, so a reader could easily credit the wrong jurisdiction
- Event context passed to the AI can carry personal data about guests and contacts who never chose the tool, and the site is silent on whether any of it trains models
- The company was registered in April 2025 under a different name and changed it later that year, so third-party sources may still list the previous one
- Relying on one workspace for invitations, attendance records and post-event evidence concentrates risk: exporting to Excel and CSV regularly is worth doing even though the vendor allows it at any time
Setup & Integrations
Technical difficulty
Technically undemanding. Pistache is a web application with nothing to install, and guests have neither software nor an account to set up. The single configuration step is connecting a Google or Microsoft mailbox through OAuth so invitations leave from your own address. Staff scan QR badges from a browser using the device camera. Single sign-on exists only on the Enterprise plan. The real obstacle is commercial rather than technical: self-service sign-up was disabled at the time of review, so onboarding starts with a conversation. Pistache offers a 30-minute express session, tailored workshops and full deployment support.
Deployment
Integrations
Supported languages
Behind Pistache
Social
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
Do guests have to create an account to register?
What does Pistache cost, and is there a free plan?
Can I sign up on my own?
Where is my data hosted?
What is sent to the AI provider?
Does the AI act on my event by itself?
Can I get my data out if I change tools?
Is there an API, a mobile app, or an English interface?
Should you pick Pistache?
Pistache is a deliberately narrow tool, and that is its strength. It does not try to be a general assistant: it covers corporate event organisation end to end, from the first brief to the post-event review, and it is honest about where the AI sits. The company itself writes that AI speeds up the setup while team collaboration remains the heart of the product, and the feature set bears that out — the assistant drafts a structure, a programme, a budget breakdown and a shortlist of suppliers, then hands control back.
Two product decisions deserve credit. Guests never create an account, which removes the friction that sinks attendance on invitation platforms. And invitations leave from the organiser's own mailbox rather than a marketing tool, with no tracking pixels — a choice that costs Pistache open rates and buys deliverability and trust.
The legal and privacy documentation is well above what a company of this age usually publishes: versioned and dated policies, responsibility qualified processing by processing, sub-processors named individually with their role and location, and precise retention periods. Operational data stays in the European Union.
The reservations are real and should be weighed. The publisher was registered in April 2025 and is small. At the time of review self-service sign-up was disabled, so access ran through a sales conversation. The interface is French only, there is no public API and no mobile app, no data processing agreement is published despite Pistache acting as a processor for guest data, and the entry ticket is EUR 65 per month with no free tier. Event context also travels to a US AI provider.
For a French team running several events a year and still working from spreadsheets, it is a credible answer. For anyone needing integration, English or contractual guarantees, it is early.
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