Dume.ai
An AI executive assistant reachable through a browser, WhatsApp, a phone call or a desktop app. It triages email, briefs your morning, runs scheduled routines and finishes long tasks across 50+ connected tools.
What is Dume.ai?
Dume.ai is an AI executive assistant published by Stackgrid Technologies Private Limited, a company registered in Uttar Pradesh, India. Its guiding claim is that it acts rather than answers: where a chatbot hands back a draft for you to copy, Dume opens the mailbox, writes the reply from the real thread history, and either sends it or waits for your approval.
The same assistant is reachable through four channels, namely the web app at app.dume.ai, WhatsApp, an ordinary phone call, and a desktop application called Dume Cowork for macOS and Windows. A separate Chrome extension, published on the Chrome Web Store, brings the same help to any website. The product is therefore split into three complementary pieces: Dume Assistant for email, calendar and task work; Dume Cowork for files, reports and browser-driven research on the machine itself; and Dume for Chrome for quick in-page actions.
Around fifty integrations are advertised. The documented ones include Gmail, Google Calendar, Drive, Docs and Sheets, Jira, GitHub, Slack, Notion, Microsoft 365, Outlook and Zapier, and any MCP server can be connected, with the number of MCP connections capped by plan. Users also pick the model behind the assistant, with GPT-5, Gemini, Perplexity, Mistral and Kimi named across the pages and the available family depending on the tier.
Day to day, Dume triages and labels the inbox and drafts replies, sends a morning briefing, takes and places calls with live transcription, and carries long jobs to the end: the site shows a quarterly report handed off and worked on for two hours and forty-one minutes. It keeps a typed persistent memory of conversations, tasks and decisions, sized from 1 to 10 MB by plan, and lets users create dedicated agents per job function. Routines are described in one sentence rather than wired in a builder.
Cowork is explicitly labelled a research preview and is free during that phase. The homepage claims users save 2.6 hours a day based on reports from over a thousand active users, and nine verified AppSumo buyers rate the tool 4.22 out of 5.
What it does
- Sorts, labels and triages the inbox, then drafts the replies
- Sends a morning briefing covering meetings, messages, pending approvals and protected focus time
- Takes and places phone calls, with a live transcript of the conversation
- Carries long jobs through to completion over several hours instead of returning a half-finished draft
- Runs scheduled routines described in a single plain sentence
- Organises, renames and sorts local files, and turns receipts into a clean spreadsheet
- Drives a real browser across several sites to compare prices, fill forms and gather data
When to use Dume.ai / When not to
A quick filter to help you decide if Dume.ai is the right fit.
When to use Dume.ai
- Founders and solo operators who run a whole company from one inbox and one calendar
- Freelancers and consultants juggling Gmail, Notion, Slack and client follow-ups without an assistant
- Account executives, SDRs and customer success managers who live in email threads and scheduling
- Product, project and programme managers who spend their day moving Jira tickets and writing status reports
- People who are away from a laptop for long stretches and would rather brief an assistant over WhatsApp or a phone call
When not to use Dume.ai
- Teams needing shared seats and pooled credits: the Team plan is still announced as coming soon
- Developers wanting to call the assistant from their own systems, since no public API is exposed
- Anyone expecting a native mobile app, as phones are served only through WhatsApp and calls
- Organisations whose procurement requires a signed DPA, a subprocessor list or an audited security certification
- European controllers who need a declared hosting location and an Article 27 representative before connecting a mailbox
How to use Dume.ai
A typical end-to-end flow, from setup to results.
- Create an account at app.dume.ai/register; no credit card is required
- Connect Gmail through OAuth, granting only the scopes the assistant needs
- Add the other tools you rely on, such as Calendar, Slack, Notion, Jira or GitHub
- Start talking in plain language, with requests like planning your week or writing a client email
- Turn on email triage and the morning briefing so the assistant works before you ask
- Describe a recurring job in one sentence to turn it into a routine that runs on schedule
- Link WhatsApp if you want to assign tasks and receive briefings away from your desk
- Install the Chrome extension from the Chrome Web Store and sign in to carry your setup into the browser
- Download Dume Cowork for macOS or Windows from the GitHub releases page, then run it; no API key is needed
- Review the plan Cowork proposes before it acts, and approve, redirect or cancel it
Pros & Cons
Pros
- Four channels for one assistant, including phone calls, which is uncommon in this category
- The underlying AI model is chosen by the user rather than imposed
- A permanent free plan with no credit card, and a low paid entry point at USD 9 per month
- A clear no-training commitment, repeated on the homepage, the security page and the privacy policy
- OAuth only, with no password ever stored, and AES-256 encryption in transit and at rest
- Cowork keeps files on the machine and asks for approval before any significant action
- The product is verifiable outside the marketing site: Chrome Web Store listing, GitHub binaries, public documentation and verified buyer reviews
Cons
- No postal address anywhere on the site, only the mention of Uttar Pradesh, India
- A single address, care@dume.ai, handles support, legal matters and GDPR requests alike
- No hosting country or region is disclosed, no subprocessor list is published and no customer DPA is offered
- Enterprise-grade wording is used without any audited certification such as SOC 2 or ISO 27001 behind it
- The minimum age contradicts itself: 18 in the terms, 16 in the privacy policy
- Credit figures disagree between the pricing cards and the comparison table on the same page
- No public API, no native mobile app, and Cowork is still a research preview with documented limitations
Pricing & Plans
A permanent free plan is available without a credit card, offering 20 messages a day, one integration and one MCP connection. The cheapest paid tier is GO at USD 9.00 per month on monthly billing, falling to USD 8.00 per month on an annual commitment of USD 96. Higher tiers are PRO at USD 18 and MAX at USD 40 per month, while Enterprise is quoted on request. Subscriptions renew automatically, and no refund is issued for partial use or unused credits.
- USD 0
- 20 messages per day
- 1 integration
- 1 MCP
- 5 agents
- 1 Mb memory
- 7 days of triage history
- basic models
- USD 9 per month monthly or USD 8 per month billed annually (USD 96 per year)
- all integrations
- 2 accounts
- 5 MCPs
- 10 agents
- unlimited messages
- 2 Mb memory
- USD 18 per month monthly or USD 15 per month billed annually (USD 180 per year)
- 10 MCPs
- unlimited agents
- 5 Mb memory
- premium models
- webhooks
- two-way messaging
- USD 40 per month monthly or USD 33 per month billed annually (USD 396 per year)
- unlimited MCPs and agents
- 10 Mb memory
- all frontier models
- automations built for you
- custom pricing
- bespoke agent solutions
- dedicated development and priority feature requests
Data, GDPR & hosting
A consolidated view of how Dume.ai handles your data.
GDPR overview
Dume.ai claims GDPR and CCPA compliance in plain words: the homepage and the security page carry "Fully GDPR / CCPA ready" badges, and the terms state that the vendor complies with the GDPR, the CCPA and Indian data protection rules. The privacy policy lists the European rights it honours, namely access, rectification, erasure, portability, withdrawal of consent and the right to lodge a complaint with a supervisory authority, all exercised through a single address, care@dume.ai. What is missing matters as much: the publisher is established in India, yet names no Article 27 representative and no data protection officer, publishes no subprocessor list, discloses no hosting country or region, and holds no audited certification. The commitment is therefore stated but not evidenced.
Who owns the data?
The privacy policy, in force since 1 May 2025 and last updated on 19 May 2025, states that your data stays isolated and reachable only by your own account and the assistant acting on your behalf. Stackgrid Technologies says it never sells or shares data for marketing or advertising, and that no employee reads it unless you explicitly ask for technical support. The terms claim ownership only of Dume's own code, design and trademarks, not of customer content. On the desktop side, Cowork processes files locally and the site states they are never uploaded to the vendor's servers.
Reuse rights
Access is granted scope by scope through OAuth and only for the features you switch on: reading and updating Google Calendar, reading and drafting in Gmail, locating and reading Drive files, editing Docs and Sheets, updating Jira issues, acting on GitHub repositories and pull requests, and reading or sending Slack messages and Outlook mail. The stated purpose is limited to carrying out the actions you ask for. Under Google's Limited Use requirements, data obtained from Google APIs is not used to train or improve any generalised model and is not passed to third parties. You can disconnect any integration at any time from the settings, and revoking access is presented as an unconditional right rather than a request.
Data retention & training
Hosting summary
The site never says where user data is hosted. No country, no region and no named subprocessor appears anywhere across the homepage, the privacy policy, the terms or the security page, although the privacy policy does acknowledge that subcontractors may be used for cloud hosting and states they are bound by data processing agreements and cannot use the data for other purposes. What is documented is the protection rather than the location: AES-256 encryption in transit and at rest, isolation of each account's data, OAuth-only authentication with no stored passwords, and no human access unless support is explicitly requested. On the desktop side the picture is clearer, since Dume Cowork is said to process files locally and never upload them to the vendor's servers. The publisher is an Indian company and the terms place disputes under Indian jurisdiction, which is the only jurisdictional anchor available. Note that the website's own IP address resolves to a United States CDN node, which says nothing about where application data is stored.
Things to keep in mind
Risks and trade-offs to weigh before adopting Dume.ai.
- Connecting Dume grants broad read and write access to Gmail, Drive, Docs, Sheets, Jira, GitHub, Slack and Outlook at once; the blast radius of a compromised account is your entire working life
- An assistant that drafts and sends replies on your behalf can send something you would not have written, and the habit of approving quickly is exactly how that happens
- No hosting country, no subprocessor list and no customer DPA means you cannot tell a client or an auditor where their data actually sits
- The publisher is established outside the European Union with no Article 27 representative and no postal address, which makes any formal complaint or legal notice difficult to serve
- Security claims are stated rather than certified: no SOC 2, no ISO 27001, no external audit is referenced anywhere
- Letting an assistant triage your inbox and brief your mornings can quietly erode your own sense of what is urgent, and the memory it builds about you is a detailed behavioural profile
- Cowork drives a real browser and edits local files; a misread instruction acts on your machine, and automatic renewal with no refund for unused credits adds a small financial trap
Setup & Integrations
Technical difficulty
Low for everyday use. Creating an account and connecting Gmail is announced as a three-minute job, the Chrome extension installs in about thirty seconds, and Dume Cowork is a downloadable binary that runs without an API key in under five minutes. Routines and agents are described in ordinary sentences, with no builder to wire and no code to write. Only two things demand genuine technical comfort: connecting MCP servers and setting up webhook triggers, available from the PRO tier. One verified buyer reported that MCP connections to OneDrive, Excel and Outlook did not work for them.
Deployment
Integrations
Supported languages
Behind Dume.ai
Social
Resources
All the official URLs gathered for verification and reference.
Alternatives
Tools that compete with or complement Dume.ai.
Frequently asked questions
How is Dume.ai different from ChatGPT?
Is my data used to train AI models?
Which tools can I connect?
Is there a free plan, and what does the first paid tier cost?
Is there a mobile app or a public API?
How do I delete my data, and how long does it take?
Where is my data hosted?
What is the minimum age to use Dume.ai?
Which systems does Dume Cowork run on?
Can I choose which AI model powers the assistant?
Should you pick Dume.ai?
Dume.ai is a real, working product rather than a landing page: the Chrome extension is listed on the Chrome Web Store, the desktop binaries are downloadable from a public GitHub repository, the documentation is structured and open, and nine verified buyers on AppSumo rate it 4.22 out of 5, one of them critically and in detail. Its distinctive bet is reach. Very few assistants in this category will pick up the phone, transcribe the call live, and accept a task sent from WhatsApp while you are away from a laptop. Letting the user choose the underlying model, and pricing the first paid tier at USD 9 a month, makes it unusually accessible for what it attempts.
The weak point is transparency rather than capability. A tool that asks for read and write access to your mailbox, your drive, your documents and your code repositories is asking for a great deal of trust, and the publisher supports that request with commitments rather than evidence. There is no postal address, no named subprocessor, no declared hosting country, no customer DPA, no Article 27 representative for a company established outside the European Union, and no audited certification behind the enterprise-grade vocabulary. Two internal contradictions, on the minimum age and on the credit allowances, suggest documentation that has not quite kept pace with the product.
For an individual founder, freelancer or operator willing to grant those permissions, Dume.ai is a credible and inexpensive way to hand off inbox and calendar work. For a regulated organisation, or for anyone whose procurement asks where the data actually sits, the published record is not yet sufficient to answer. Dume Cowork, still a research preview, should be treated as promising rather than finished.
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