LEVA HACCP Manager
An Italian multi-tenant SaaS platform that digitises HACCP food-safety management for consultants and restaurant chains: temperature logs, cleaning checklists, non-conformities, inspections and documents across every site, with a daily AI Risk Score per venue.
What is LEVA HACCP Manager?
LEVA HACCP Manager is an Italian SaaS platform for digitising HACCP, the hazard analysis and critical control point discipline that every food business must apply. It is published by Giovanni Arcati, a sole trader based at Motta Sant'Anastasia in the province of Catania, Sicily. The pitch is blunt: the vendor argues that Italian food businesses were still served by HACCP software that is old, closed and designed for a single site, and built LEVA for the people who manage many sites at once, namely independent HACCP consultants and multi-venue food chains.
The product is organised as three surfaces. An admin panel at admin.haccp-manager.it is where the consultant adds client businesses, configures venues and inspectors, plans inspections, archives documents and sets up custom checklists. An operator app at app.haccp-manager.it is what kitchen and cleaning staff actually use, in a browser or as an installable progressive web app on a phone, and it keeps working offline for critical entries. Between the two sits the AI layer: a Risk Score from 0 to 100 recalculated every day for each venue from out-of-range temperatures, skipped checklists, open non-conformities, expired documents and missed inspections.
Nine functions are advertised: real-time temperature logging, cleaning checklists with period locking, non-conformity tracking, scheduled inspections with digital signature, pest control monitoring, a role-restricted HACCP document archive, the AI Risk Score, native multi-site management, and a role and permission model with a full audit trail. Notifications go out by email and WhatsApp. The architecture is multi-tenant, so each client business keeps its data separated.
Two things are worth holding in mind. The vendor draws its own boundary in the terms of service: the platform is a support tool, and responsibility for actual hygiene compliance stays entirely with the customer and its operators. And the product is very young. The domain was registered in February 2026, the terms of service are still at version 1.0, and the web archive holds no capture of the site at all. There are no published customer references, testimonials or adoption figures.
What it does
- Record fridge and equipment temperatures across multiple units, with a non-conformity raised automatically when a reading falls out of range
- Run daily, weekly and monthly cleaning checklists with period locking, and produce an inspection-ready PDF report
- Open a non-conformity, assign it a severity and track it through to closure
- Schedule inspections, have the client confirm them and sign them digitally, with a full history
- Read a daily AI Risk Score from 0 to 100 for every venue and act only where it flags a problem
- Store HACCP manuals, records and certificates in one archive, visible only to authorised roles
- Manage 20 to 500 venues from a single account, with an aggregated view and per-area filters
When to use LEVA HACCP Manager / When not to
A quick filter to help you decide if LEVA HACCP Manager is the right fit.
When to use LEVA HACCP Manager
- Freelance HACCP consultants juggling dozens or hundreds of client venues from spreadsheets and WhatsApp threads
- Multi-site restaurant, bar and food chains that need one aggregated view and per-area filtering
- Operations teams that must produce a complete inspection dossier for the Italian ASL health authority on demand
- Front-line kitchen and cleaning staff who record temperatures and checklists on a phone, offline, with no technical training
- Portfolios of at least 20 venues, which is the contractual activation threshold
When not to use LEVA HACCP Manager
- Single-venue operators: the minimum activation is 20 sites and the whole product is built around multi-site management
- Anyone outside Italy: the site, the operator app and every contractual document are Italian-only, under Italian law and the Catania jurisdiction
- Teams that need to integrate food-safety data into another system: there is no API anywhere on the site, only CSV/JSON export
- Buyers who want to trial the software themselves before paying: only a guided demo is offered, never self-service access
- Budgets that cannot absorb an entry fee: a one-off EUR 490 onboarding charge falls due at the first checkout
How to use LEVA HACCP Manager
A typical end-to-end flow, from setup to results.
- Request a demo through the form on the dedicated landing page, the only entry point into the product
- Expect a call or email within 24 hours proposing two or three slots
- Attend the demo, announced at 20 to 30 minutes, run on your own real data with a human rather than slides
- Subscribe through the Stripe online checkout, where accepting the terms is mandatory and is logged in an audit trail with date, time, IP address and document version
- Pay the one-off EUR 490 onboarding fee and authorise the monthly direct debit at that first checkout
- Go through the paid onboarding: setup call, initial configuration, CSV import of your venues and team training
- Expect the platform to be live within 48 hours, with no software to install
- From the admin panel, add your client businesses, configure venues and inspectors, plan inspections and customise the checklists
- Assign roles, admin, area manager and operator, and distribute the operator PINs, which the terms require you to keep confidential
- Let operators work from the browser or the installed progressive web app, including offline, while you monitor the daily AI Risk Score
Pros & Cons
Pros
- Fully public pricing: a calculator, five published rate bands and a worked table running from 20 to 1,000 venues, with no quote required
- Unusually complete legal identity in the footer of every page, including registered address, VAT number, fiscal code, REA number and certified email
- Three subprocessors named outright in the privacy policy, Supabase, Vercel and Stripe, which is rare at this scale
- Application data hosted in the EU at Frankfurt, with row-level security, encryption in transit and at rest and automatic backups
- A DPA is offered and the Article 28 controller-processor relationship is spelled out in the terms
- No annual lock-in: a monthly subscription cancellable from the panel, and CSV/JSON export available at any time without going through support
- One single plan with nothing held back behind a higher tier, and a per-venue rate that drops automatically as the portfolio grows
Cons
- A high entry threshold: 20 venues minimum, so EUR 60 per month, plus a EUR 490 onboarding fee that stops being refundable once the setup call starts
- No self-service trial of the software and no permanent free plan; the FAQ answers yes to the free-trial question but only offers a guided demo
- Italian only, in the site, the app and the contracts; there is no English version and no hreflang
- No API at all, and no documented connector to an ERP, a till system or any third-party software; interoperability stops at CSV/JSON export
- A very young product with no verifiable history: domain registered in February 2026, terms at version 1.0, no web archive capture, no customer reference, no adoption figures
- The publisher is a one-person sole trader with no team page and no social presence, and the main published contact address is a Gmail account rather than one on its own domain
- The site contradicts itself in two places that matter commercially: VAT inclusive on the pricing page but exclusive in the terms, and cancellation at any time in the terms but with 30 days' notice in the FAQ
Pricing & Plans
There is no permanent free plan and no self-service free trial; the only free step is a guided demo. Pricing follows a single per-venue subscription with cumulative bands: EUR 3.00 per venue per month from 1 to 75 venues, EUR 2.80 from 76 to 150, EUR 2.50 from 151 to 300, EUR 2.00 from 301 to 500 and EUR 1.80 above 500. The minimum activation is 20 venues, so the lowest possible entry point is EUR 60.00 per month. A one-off onboarding fee of EUR 490 is charged at the first checkout, covering the setup call, initial configuration, CSV import of venues and team training. The monthly charge is recalculated each month against the number of active venues. Published worked examples run from EUR 60 per month for 20 venues to EUR 2,110 per month for 1,000. Payment is by card through Stripe. Note that the pricing page states all amounts are VAT inclusive while the terms of service state they are exclusive of VAT, a discrepancy worth clarifying before signing.
- from EUR 3.00 per venue per month down to EUR 1.80 above 500 venues
- with a 20-venue minimum (EUR 60.00 per month) and a one-off EUR 490 onboarding fee
Data, GDPR & hosting
A consolidated view of how LEVA HACCP Manager handles your data.
GDPR overview
GDPR implementation is concrete and unusually well documented for a vendor of this size. The privacy policy cites Regulation (EU) 2016/679 and Italian Legislative Decree 196/2003 as amended by 101/2018, and names its legal bases: explicit consent under Article 6(1)(a) and pre-contractual measures under Article 6(1)(b). Seven data-subject rights are listed with their articles, access, rectification, erasure, restriction, objection, portability and withdrawal of consent, together with the right to complain to the Italian Garante. Rights are exercised by email. Non-EU transfers are covered by EU Standard Contractual Clauses, and the terms set out the Article 28 controller-processor relationship with a DPA on request. Both documents are dated April 2026. No Data Protection Officer is appointed, and no Article 27 representative is designated, which is consistent with a vendor established in Italy.
Who owns the data?
Ownership is split in two. For data collected through the website's demo form, Giovanni Arcati, trading as LEVA HACCP Manager, is the data controller. For the operational HACCP data and the operators' personal data inside the platform, the terms of service are explicit: the customer acts as controller and LEVA acts as processor under Article 28 GDPR, with the relationship governed by a Data Processing Agreement available on request. The vendor states that customers remain the owners of their own records at all times and can export them as CSV or JSON from the panel whenever they wish. The privacy policy adds that data is never sold or transferred to third parties for marketing.
Reuse rights
Customers can reuse their own records freely and without asking permission: the terms grant a CSV/JSON export from the panel at any moment, and the same export remains available for thirty days after a subscription ends. Nothing in the documents restricts what a customer may then do with that file, which matters because the records are precisely the evidence a food business must show to an inspector. On the vendor's side, the form data collected through the site serves four stated purposes only: arranging the demo, answering questions, sending commercial information when explicitly requested, and meeting legal obligations. The site says nothing about whether customer data feeds AI model training, which is a real gap given that the AI Risk Score is a headline feature.
Data retention & training
Hosting summary
Application data is hosted in the European Union, in Frankfurt, Germany. The privacy policy and the terms of service both name Supabase as the database and authentication provider in that EU datacentre, Vercel as the frontend host over a global CDN, and Stripe as the payment processor where applicable. All three are declared as Article 28 processors. The vendor states row-level security, automatic backups and encryption in transit and at rest. Any transfer outside the EU is said to happen only under EU Standard Contractual Clauses. One point of confusion is worth clearing up: the public IP address serving the website resolves to a United States Vercel edge node, which is a content delivery point for the marketing pages and says nothing about where the HACCP records themselves live. No hosting country other than Germany, and no region other than the EU, is mentioned anywhere on the site.
Things to keep in mind
Risks and trade-offs to weigh before adopting LEVA HACCP Manager.
- The platform produces the evidence, not the compliance: the terms state that responsibility for hygiene compliance stays entirely with the customer, and a green Risk Score is not a defence in front of an inspector
- Automation bias is a real hazard here. If staff learn to trust the score and stop looking in the fridge, the tool has replaced judgement rather than supported it
- The vendor is one person. For a portfolio of several hundred venues whose regulatory records live in this system, business continuity deserves an explicit answer before signing
- The site contradicts itself on VAT, inclusive on the pricing page and exclusive in the terms, a 22% swing on the real cost, and on cancellation, at any time in the terms versus 30 days' notice in the FAQ
- Nothing is said about whether customer data is used to train AI models, even though the AI Risk Score is the headline feature; ask before uploading anything sensitive
- The EUR 490 onboarding fee stops being refundable once the setup call begins, and there is no pro-rata refund if you cancel mid-month
- Liability is capped at the amount paid over the previous twelve months, which for a small portfolio is a very low ceiling against the cost of a failed inspection
Setup & Integrations
Technical difficulty
Technically negligible, organisationally moderate. Nothing is installed: the admin panel and the operator app both run in a browser, and the operator app installs as a progressive web app on a phone. The vendor advertises go-live within 48 hours and claims operators need no technical training. The real work is configuration, and it is done with you rather than by you: the EUR 490 onboarding fee buys a setup call, initial configuration, a CSV import of your venues and team training. After that you still have to add client businesses, assign inspectors, plan inspections, customise checklists and distribute operator PINs. No development skills and no integration work are needed, since there is no API to connect to.
Deployment
Integrations
Supported languages
Behind LEVA HACCP Manager
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
What is LEVA HACCP Manager?
How much does it cost?
Is there a free trial?
How does the multi-tenant structure work?
Where is the data hosted and is it secure?
Can I export my data if I cancel?
What is the AI Risk Score?
Do I need to install anything?
Is there an API?
Can I cancel, and on what notice?
Should you pick LEVA HACCP Manager?
LEVA HACCP Manager is a narrow product, and deliberately so. It is not a general food-safety suite but a multi-site console for Italian HACCP consultants and food chains, priced per venue and built around the one problem those users actually have: keeping evidence current across twenty, fifty or five hundred kitchens without chasing them by WhatsApp. On that ground it is credible. The nine functions map onto real inspection obligations, the operator app works offline on a phone, and the daily AI Risk Score is a sensible way to turn scattered records into a queue of things to fix.
Two qualities stand out for a vendor of this size. Pricing is entirely public, down to a calculator and a worked table from 20 to 1,000 venues. And the legal groundwork is unusually thorough: full corporate identity on every page, three subprocessors named outright, EU hosting at Frankfurt, an Article 28 relationship spelled out and a DPA on request.
Against that sits the risk profile. The publisher is a single sole trader, the domain was registered in February 2026, the terms are at version 1.0 and there is no external trace of the product anywhere: no customer reference, no press, not even a web archive capture. Commitment is asked for before evidence is offered, since there is no self-service trial and a EUR 490 onboarding fee falls due at signature. The site also contradicts itself on VAT and on cancellation notice, and says nothing about whether customer data trains its AI.
For an Italian consultant with a portfolio above twenty venues, it deserves the free demo, followed by written answers on VAT, notice period, model training and business continuity. For anyone outside Italy, or anyone needing an API, it is not a candidate.
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