MeetGeek
MeetGeek records, transcribes and summarises business meetings with or without a bot, then turns each conversation into action items, searchable knowledge and automated follow-up across the tools a team already works in.
What is MeetGeek?
MeetGeek is a meeting intelligence platform rather than a transcription utility. It captures a conversation, turns it into a structured record, and then acts on that record through tools a team already uses. Capture happens four ways: an agent that joins Zoom, Google Meet or Microsoft Teams; a desktop app that records locally without a bot; a mobile app for in-person conversations and phone calls; and a Chrome extension. Existing audio or video files can be uploaded and processed identically, so a meeting recorded elsewhere is not lost.
Processing runs unattended. The platform detects the spoken language across more than 100 supported languages, identifies and labels each speaker, and recognises the meeting type in order to apply a fitting template. It publishes a word error rate as low as 2.8%. The output is a summary, action items, highlights and a topic timeline, produced from more than 30 templates or from templates a team designs itself. Custom vocabulary can be loaded so product names, client names and acronyms transcribe correctly.
Beyond notes, an AI Chat sits over the whole meeting history. Questions can address a single call or span months of conversations, and answers can trigger actions. Event-driven Meeting Skills watch the meeting stream and react to a call ending, a keyword or a pattern across calls: updating CRM records, drafting follow-ups, opening Jira or Linear tickets, raising a Slack alert. Voice Agents go further, briefing a participant live or qualifying, triaging and routing inbound calls on their own.
An analytics layer adds cross-meeting search, individual and team KPIs, sentiment, talk-to-listen ratios and risk detection. Governance is set organisation-wide through retention policies, PII redaction, sharing controls, audit logs, SSO and SCIM.
Distribution is broad: native integrations with major CRM, ATS and project tools, roughly 10,000 applications through Zapier, Make and n8n, a public REST API with webhooks, and an MCP server exposing meeting data to Claude, ChatGPT and Cursor. Customer data is never used to train the vendor's models, and hosting can be pinned to the European Union or the United States.
What it does
- Record and transcribe Zoom, Google Meet and Microsoft Teams calls automatically, in more than 100 languages
- Record without a bot from a desktop app, a mobile phone or a Chrome extension, including in-person and offline conversations
- Produce summaries, action items, highlights and a topic timeline from more than 30 templates
- Answer questions across one meeting or an entire meeting history through AI Chat
- Trigger agents and workflows after a call that update CRM records, open tickets and draft follow-ups
- Analyse conversations for sentiment, objections, talk-to-listen ratios and account risk
- Push structured meeting output into CRM, ATS, task and messaging tools, or into custom systems via API and MCP
When to use MeetGeek / When not to
A quick filter to help you decide if MeetGeek is the right fit.
When to use MeetGeek
- Sales and account teams who need CRM records, MEDDIC fields and follow-up emails written from the call rather than after it
- Customer success and support teams watching a portfolio of accounts for churn signals, escalations and recurring objections
- Recruiters and HR teams capturing interviews, scoring candidates against a rubric and pushing structured notes into Greenhouse, Lever or Ashby
- Product, research and engineering teams turning discovery calls into tagged feature requests, requirements and tickets
- Regulated or security-conscious organisations that need SOC 2 Type II, a HIPAA BAA, SSO, SCIM, audit logs and a choice between EU and US data residency
When not to use MeetGeek
- Anyone under 16, who is excluded by the terms of service, and anyone wanting the tool for private rather than professional use
- Occasional users unwilling to pay, since the free plan stops at three hours of transcription a month and keeps audio for only 30 days
- Teams whose calls happen mainly on platforms other than Zoom, Google Meet and Microsoft Teams, where the bot cannot join and a local recorder must be installed
- Organisations that need video archives on a low budget, as recorded video is stored only from the Business tier upward
- Buyers looking for a flat team price, because every tier is billed per user and the cost scales linearly with headcount
How to use MeetGeek
A typical end-to-end flow, from setup to results.
- Sign up with a Google or Microsoft account; no credit card is required
- Connect the Google Calendar or Outlook calendar the team schedules meetings in
- Choose a capture mode: the bot that auto-joins calls, or bot-free recording from the desktop app, mobile app or Chrome extension
- Set inclusion and exclusion rules by meeting title, participants, calendar or platform so only the right calls are recorded
- Pick or build the summary templates that match the meeting types the team runs
- Configure sharing rules deciding who receives summaries, and which Slack channels or connected tools they land in
- Connect the CRM, ATS, task or documentation tools that should receive action items and notes
- Hold the meeting; the bot appears as a named participant and can be renamed on paid plans
- Review the transcript, summary, highlights and action items in the meeting library, and question them through AI Chat
- Upload any recording made outside MeetGeek to have it processed the same way
Pros & Cons
Pros
- Capture is not tied to one platform: bot, desktop, mobile, browser extension or file upload all feed the same library
- A firm commitment never to train models on customer data, stated as applying to every tier
- The same security foundation on every plan, with SOC 2 Type II, a HIPAA BAA, GDPR and CCPA all claimed
- A choice of EU or US data residency, with on-premise and VPC options at the Enterprise tier
- Free, Pro, Business and Enterprise seats can be mixed in one workspace, so nobody is forced to upgrade the whole team
- A permanent free plan and a 14-day trial of paid features, both without a credit card
- Unusually dense connectivity, from native CRM and ATS integrations to Zapier, Make, n8n, a public API and an MCP server
Cons
- The free plan is tight: three hours of transcription a month, transcripts kept three months and audio only one
- Recorded video is not stored at all on the Basic and Pro tiers
- The bot only joins Zoom, Google Meet and Microsoft Teams; every other platform requires installing the desktop app or extension
- Pricing is per user, so cost rises linearly with headcount, and the headline figures assume annual billing
- Downgrading shortens retention retroactively, to one month on Basic, six months on Pro and one year on Business
- There is no contact page and no published phone or sales address: everything routes through Typeform forms, a help centre and a generic mailbox
- The contracting entity and governing law change with the region, Delaware for the US instance and Romania for the EU one
Pricing & Plans
MeetGeek is offered on a freemium basis. A permanent Basic plan is available at no cost, capped at three hours of transcription per month. The lowest paid entry point is the Pro plan at USD 9.99 per user per month on annual billing, rising to USD 15.99 per user per month when billed monthly. Business is priced at USD 17 per user per month annually and USD 27 monthly, while Enterprise pricing is quoted on request. A 14-day free trial of paid features is offered, and no credit card is required to begin.
- Basic — free forever
- 3 hours of transcription per month
- 2-hour recording limit per meeting
- transcripts kept 3 months
- audio 1 month
- no video storage
- unlimited AI summaries
- global search and AI Chat
- Pro — USD 9.99 per user per month billed annually (USD 15.99 monthly)
- 20 hours of transcription per month
- transcripts kept 1 year
- audio 6 months
- meeting templates and meeting-type auto-detection
- unlimited integrations plus Zapier
- Make and n8n
- AI Chat with tools
- Business — USD 17 per user per month billed annually (USD 27 monthly)
- unlimited transcription and transcript storage
- 3-hour recording limit per meeting
- video stored 12 months
- HD video recording
- team and group spaces
- AI-based team auto-sharing
- team analytics
- Enterprise — custom pricing
- 4-hour recording limit per meeting
- custom video storage
- org-wide settings and locks
- SSO and SCIM
- custom avatars and Voice Agents
- zero or custom data retention policies
- on-premise storage options
Data, GDPR & hosting
A consolidated view of how MeetGeek handles your data.
GDPR overview
GDPR compliance is claimed explicitly and backed by documents rather than badges. The terms commit the vendor to EU and US privacy regulation, and a full data processing agreement is published, incorporating the EU Standard Contractual Clauses (modules two and three), the ICO's UK Addendum B.1.0 and an adaptation for the Swiss FADP. The privacy policy, effective 1 August 2026, enumerates five rights: access, rectification, objection and restriction, erasure and portability. Requests go to a Privacy Team at privacy@meetgeek.ai; no Data Protection Officer is named. No Article 27 representative is designated, which is consistent with the EU contracting entity being established in Romania. One oddity deserves a mention: the declared lead supervisory authority is Germany's Federal Commissioner for Data Protection, not a Romanian regulator.
Who owns the data?
The customer owns the data. The terms of service state plainly that the customer acts as Data Controller and retains full ownership of and rights to everything supplied, while MeetGeek acts as Data Processor, a role it repeats in its data processing agreement. The vendor says it does not access recordings or transcripts at any point unless a user deliberately shares access with a support engineer, and that it does not sell collected data to any company. Sharing with third parties happens only with consent, with vetted service providers needed to deliver the service, where the law compels it, or to protect someone from harm. Connected integrations receive data only when a user or workspace admin authorises them.
Reuse rights
Customers may reuse their own meeting outputs freely and without asking permission. Transcripts export to Google Docs, Word or Excel, video, audio and caption files download as assets, meetings and snippets can be shared internally or with guests, and summaries, highlights and action items can be pushed into HubSpot, Salesforce, Slack, Notion, Jira and roughly 10,000 other applications through Zapier, Make or n8n. Export and download rights are tied to the plan: they are unavailable on the free Basic tier. Two limits sit in the terms of service rather than in the product. Content may not be used for product benchmarking or comparative analysis intended for publication without prior written consent, and the service may not be used to build or improve a competing product. Separately, the customer, not MeetGeek, carries the legal duty of obtaining recording consent from every participant.
Data retention & training
Hosting summary
MeetGeek offers a choice between EU and US data hosting, letting a customer pick the region that fits its legal and compliance requirements. The privacy policy is more specific about where data actually sits: the hosting facilities for account information and video storage are situated in Ireland. Infrastructure runs on Amazon Web Services as a private virtual network of microservices, with the database inside a virtual private cloud protected by restricted security groups and minimal inter-server communication. AWS data centres are cited as certified to ISO 27001, PCI DSS Service Provider Level 1 and SOC 1 and 2. Data in transit is encrypted with SSL/TLS and any HTTP connection is redirected to HTTPS; data at rest uses 256-bit AES with keys managed through AWS Key Management Service, and disk storage is encrypted on the same basis. Enterprise customers can go further, with on-premise storage options, a dedicated VPC and contractual data residency. A public subprocessor list names the third parties involved.
Things to keep in mind
Risks and trade-offs to weigh before adopting MeetGeek.
- Recording consent is legally yours, not the vendor's: MeetGeek notifies participants when the bot joins, but the terms place the duty of collecting consent squarely on the person recording, and rules differ sharply between jurisdictions
- An always-on notetaker changes how people speak; participants who know every word is transcribed, attributed and searchable may withhold candour in exactly the conversations where candour matters most
- Coaching metrics such as talk-to-listen ratios, filler words and sentiment scores are easy to repurpose as employee surveillance, and a manager reading them as performance data will misread individuals
- Trusting the summary is a habit that erodes attention: if nobody listens because the recap always arrives, the nuance that never reaches a transcript is simply lost
- Automated action items and CRM updates are inferences, not statements of fact; an agent that mis-assigns a commitment or invents a next step propagates that error into systems others rely on
- Retention shrinks retroactively when a plan is downgraded, so meeting history a team assumed was archived can fall outside the new plan's window
- The contracting entity, the governing law and the supervisory authority all vary by region, and the declared lead authority is German despite the EU entity being Romanian, which complicates any dispute or data-protection complaint
Setup & Integrations
Technical difficulty
Low for an individual. Setup is advertised at two minutes: sign up with a Google or Microsoft account, connect a calendar, pick a recording mode and choose a summary template. No credit card and no technical skill are required, and the desktop app, mobile app and Chrome extension are optional installs. Difficulty rises with scale rather than complexity: a company-wide rollout usually needs IT sign-off on calendar access, OAuth permissions, domain settings and integrations. The REST API, webhooks and MCP server are the only genuinely developer-facing parts.
Deployment
Apps stores
Integrations
Supported languages
Behind MeetGeek
Fundraising
Social
Resources
All the official URLs gathered for verification and reference.
Alternatives
Tools that compete with or complement MeetGeek.
Frequently asked questions
Does MeetGeek require a bot to join my calls?
Which meeting platforms does the bot support?
How many languages are supported?
Is my meeting data used to train AI models?
Where is my data hosted?
Is there a free plan, and is there a trial?
What compliance certifications does MeetGeek hold?
Is there an API?
What happens to my data if I downgrade my plan?
Are there discounts?
Should you pick MeetGeek?
MeetGeek makes a coherent argument for teams whose working memory lives in calls. Its distinguishing move is refusing to tie capture to a single channel: the same library fills from a bot on Zoom, Google Meet or Teams, from a desktop recorder, from a phone in a room, from a browser extension, or from a file dragged in after the fact. That flexibility is what separates it from tools that stop working the moment a meeting moves off a supported platform.
The second argument is what happens after the transcript. Summaries and action items are table stakes; the event-driven Skills and Voice Agents are not. Updating a CRM, opening a ticket, drafting a follow-up or raising a churn alert without anybody touching a keyboard is where the product justifies a per-seat price, and where the roughly 10,000 connected applications, the public API and the MCP server matter more than the transcription accuracy figure.
The privacy posture is unusually explicit for this category. Customer data is declared off-limits for model training on every tier, the customer is named as Data Controller, a full data processing agreement with EU, UK and Swiss transfer mechanisms is published, a subprocessor list is public, and hosting can be pinned to the EU or the US.
The reservations are practical rather than structural. The free plan is a demonstration, not a workhorse. Video is withheld below the Business tier. Headline prices assume annual billing and multiply by headcount. There is no contact page, and the contracting entity changes with the region. Consent for recording remains entirely the customer's legal responsibility, which matters more in some jurisdictions than the vendor's page suggests. Worth trialling free before committing a team.
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