Adapt
Adapt is an AI coworker that lives in Slack and on the web. It connects to your company's tools, answers questions from live data with cited sources, automates recurring workflows and builds internal apps on request.
What is Adapt?
Adapt is what its makers call an integrated coworker: a single AI teammate that sits inside Slack, in a web app, in a Chrome extension and in tools such as GitHub and Linear, and that both answers questions and carries out the work behind them. Rather than indexing documents and waiting to be searched, it holds live context from every system a company has connected, reasons over that context, and then takes action.
The product is built around a four-step loop. Someone tags @Adapt in a channel, a thread or a direct message. Adapt pulls whatever context the request needs from the connected stack. It routes the task to whichever model suits it best, balancing quality, speed and cost. Then it answers, delivers the insight or ships the deliverable, citing where its facts came from.
Underneath sits what Adapt calls the company brain, in three layers: company knowledge, meaning facts, policies and decisions kept current automatically; skills, the reusable procedures, schemas and calculation methods a team teaches it once; and live context fetched just in time from the web, from documents and from APIs.
Connections are the whole point. Adapt lists roughly 110 named integrations, among them Salesforce, HubSpot, Snowflake, BigQuery, PostgreSQL, Stripe, QuickBooks, Zendesk, Notion, Linear and Shopify, with OAuth for most and an API key for the rest, plus a Model Context Protocol server for plugging in your own tools and agents. Anything exposing a REST API can be wired in.
From there it queries across systems and joins the results, turns plain language into SQL, writes back to those same systems, runs event-triggered and scheduled workflows, and builds full-stack internal apps and dashboards from nothing but a description. Every conversation gets compute of its own: Adapt writes Python or SQL, runs it in an isolated sandbox and returns the result.
Security is placed in the foreground. The company is SOC 2 Type II certified, encrypts data in transit and at rest, isolates each organisation's data, offers role-based access and audit logging, and commits explicitly to never training models on customer data. Everything is hosted in the United States.
What it does
- Answer business questions in plain language across every connected system, citing its sources
- Query and join data across CRMs, warehouses, databases and APIs without anyone writing SQL
- Act inside your tools: create, read, update and delete deals, tickets and records
- Run event-triggered workflows when an email arrives, a form is submitted or a deal closes
- Deliver scheduled work such as daily briefings, pipeline reports and quarterly rollups
- Build and deploy internal apps and dashboards from a single conversation, with a shareable URL
- Execute code on demand, writing and running Python, SQL and API calls in an isolated sandbox
When to use Adapt / When not to
A quick filter to help you decide if Adapt is the right fit.
When to use Adapt
- Slack-centric teams that want AI where they already talk, not in yet another tab
- Data and analytics teams drowning in ad-hoc requests from the rest of the business
- Founders and executives needing daily briefings, risk alerts and board prep drawn from live systems
- Revenue teams chasing pipeline, CAC and attribution across disconnected sales and marketing tools
- Companies running fifteen or more SaaS tools that no longer talk to one another
When not to use Adapt
- Anyone who needs a phone app: Adapt publishes no iOS or Android client
- Organisations requiring EU data residency, on-premise or self-hosted deployment
- Teams that do not use Slack and want a standalone product with its own interface
- Buyers who need a fixed, predictable per-seat budget rather than consumption billing
- Individual and under-18 users: this is a business tool with an 18+ contractual age
How to use Adapt
A typical end-to-end flow, from setup to results.
- Create an account from the Adapt web app and start on the free Starter plan
- Add Adapt to Slack, which also unlocks the 100 dollar credit bonus
- Connect your tools: one-click OAuth for most, an API key for everything else
- Choose the scope of each integration, personal or company-wide
- Set your guardrails: approval before execution, read-only sources, granular permissions
- Feed the company brain with knowledge entries and skills such as processes, schemas and calculation methods
- Tag @Adapt in any Slack channel, thread or direct message, or work from the web app
- Schedule recurring tasks and event triggers for briefings, reports and monitoring
- Describe an app or dashboard you need, preview it, then deploy it to a persistent URL
- Export or deliver results to Sheets, CSV or PDF, or have them posted straight into Slack
Pros & Cons
Pros
- Works where the team already works, in Slack, GitHub and Linear, with nothing new to learn
- Unlimited seats: cost follows usage rather than headcount
- Genuine free plan plus stacked credits, up to 300 dollars for a work domain
- SOC 2 Type II certified, with encryption in transit and at rest and per-organisation isolation
- Explicit, unambiguous commitment never to train models on customer data
- Unusually transparent legal posture: public DPA with SCCs and a named subprocessor list
- Very broad connectivity, roughly 110 named integrations plus any REST API
Cons
- No mobile app at all, neither iOS nor Android
- Usage-based pricing is hard to forecast, with the Pro tier spanning 50 to 5,000 dollars a month
- No postal address published anywhere on the site, only the legal entity name
- No EU representative designated under Article 27 of the GDPR
- Hosting is United States only, with no European data residency option
- No interface languages are documented, so non-English coverage is unknown
- No retention period is ever quantified: deletion happens on request, with no stated duration
Pricing & Plans
A free plan is available. The Starter tier costs nothing per month and includes 25 US dollars of credits, rising to 100 dollars once Slack is connected and up to 300 dollars for a verified work domain. The cheapest paid entry point is the Pro tier at 50 US dollars per month, which scales up to 5,000 dollars per month according to consumption, with one credit equal to 0.01 dollars of usage. Enterprise pricing is quoted on request. Seats are unlimited on every tier and no minimum commitment applies.
- 25 USD of free credits for everyone
- a 100 USD Slack bonus on any plan
- and up to 300 USD of free credits for work domains
- up to 10% bonus credits
- 1 credit = 0.01 USD of usage
- automatic recharge to avoid interruptions
- premium research integrations
- dedicated AI engineer
- discounts for committed usage
- invoicing available
- premium research integrations
Data, GDPR & hosting
A consolidated view of how Adapt handles your data.
GDPR overview
GDPR implementation is concrete rather than declarative. The security page carries a GDPR Aligned block stating that Adapt follows GDPR requirements, alongside a separate CCPA commitment. A public data processing addendum, effective 7 April 2026, is incorporated into the terms by reference and includes the EU standard contractual clauses (Modules Two and Three, Decision 2021/914), the ICO's UK addendum and Swiss adaptations. Adapt.com, Inc. is named as the data controller, including for the EEA, the UK and Switzerland, and a data protection officer is reachable at privacy@adapt.com. Response deadlines are published: 30 days for GDPR requests, 45 for CCPA. A public subprocessor list satisfies the SCC annex. One gap: no Article 27 EU representative is named anywhere on the site.
Who owns the data?
The customer keeps ownership. Adapt's terms state that the customer retains all rights to its inputs and owns its outputs, and that Adapt disclaims any rights it would otherwise receive in customer content. What Adapt takes is a limited, non-exclusive licence to process that data for the purpose of providing and improving the service. It commits explicitly not to use customer data to train AI models, and reviews conversations only when they are flagged for safety. Each organisation's data is logically isolated and never shared across accounts. Ten named subprocessors may touch it, including Google Cloud for hosting and Anthropic and OpenAI as model providers, all in the United States.
Reuse rights
Yes, without asking. Adapt assigns to the customer all of its right, title and interest in the outputs, subject only to compliance with the terms, so results can be reused, republished or built upon freely. The limits are behavioural rather than proprietary: the usage policy must be respected, and automated access has to go through an Adapt API key rather than scripts or bots. Two cautions attach to that freedom. Adapt's own terms warn that large language models remain imperfect and that outputs should be checked before being relied upon. Separately, Adapt reserves the right to name customers publicly as references, with an opt-out available by emailing support@adapt.com.
Data retention & training
Hosting summary
Everything is hosted in the United States. The security page states that Adapt runs on SOC 2 certified infrastructure in the United States with systems monitored around the clock, and the privacy policy confirms plainly that data is stored there. The company is itself based and headquartered in the US, and acknowledges that international transfers are involved. Google Cloud Platform provides the cloud infrastructure and hosting, with Cloudflare handling CDN and network security; all ten published subprocessors are located in the United States. Customer data is logically isolated per organisation and never shared across accounts, credentials such as OAuth tokens and API keys are encrypted at rest, and every task runs in its own isolated sandbox. Transfers from the EEA, the UK and Switzerland are covered by the standard contractual clauses and the UK addendum through the public DPA. Note that the domain resolves to an anycast address, which indicates a content delivery node rather than a storage location.
Things to keep in mind
Risks and trade-offs to weigh before adopting Adapt.
- Adapt reads and writes across CRM, finance, HR and support systems at once: the permission scope you grant it is the single most important control you will set
- Automated write actions mean a badly phrased request can alter a deal, a ticket or an invoice; approval-before-execution exists but has to be switched on
- Over-trusting the output is the classic trap, and Adapt's own terms warn that these models remain imperfect and that answers should be verified
- Concentrating company knowledge into a single company brain creates real dependence on one vendor
- Skill erosion: teams that stop querying their own systems gradually lose the ability to do so
- Company data passes through third-party model providers and is stored in the United States, which matters for European organisations
- Audit logging across the organisation makes usage visible to management, which is worth disclosing to teams rather than discovering later
Setup & Integrations
Technical difficulty
Low to begin with. Adapt advertises 60-second integrations and no engineering required: you add the Slack app, connect tools through one-click OAuth, and start by tagging @Adapt. An API key covers connectors without OAuth, and documentation offers a quickstart and a first-query walkthrough. The real effort sits after setup, in configuration rather than installation: defining policies, permissions, skills and knowledge entries is what makes answers reliable. Wiring in non-standard APIs through secrets and custom authentication is the one genuinely technical task.
Deployment
Integrations
Behind Adapt
Fundraising
Social
Resources
All the official URLs gathered for verification and reference.
Alternatives
Tools that compete with or complement Adapt.
Frequently asked questions
Where do you actually use Adapt?
How is it different from an enterprise search tool?
Is my company data used to train AI models?
What does Adapt cost?
Is there a free plan or free credits?
What security certifications does Adapt hold?
Where is my data stored, and who else can touch it?
Is there a DPA for enterprise buyers?
How long is my data kept?
Is there a mobile app, and what is the minimum age?
Should you pick Adapt?
Adapt is one of the more coherent answers yet to a problem most companies now recognise: the knowledge needed to do the work is scattered across a dozen systems, and the people who can retrieve it become a bottleneck. Its bet is that the fix is not another search box but a coworker that already holds the context and can act on it. The execution matches the pitch — roughly 110 named integrations, write access rather than read-only lookups, scheduled and event-driven work, and internal apps generated from a sentence.
The trust signals are unusually solid for a company this young: SOC 2 Type II audited across security, availability and confidentiality, a public data processing addendum carrying the EU standard contractual clauses and a UK addendum, a named list of ten subprocessors, and a flat commitment never to train models on customer data. The founding team is experienced, with Chorus.ai, Apollo.io, Coder and Wander behind it, and a 10 million dollar seed round announced in February 2026.
The reservations are real but mostly about maturity and disclosure. There is no mobile app. Everything is hosted in the United States, with no European data residency option and no Article 27 representative named, which will matter to some EU buyers. No postal address appears anywhere on the site, and no retention period is ever quantified beyond deletion on request. Usage-based pricing aligns cost with value but makes budgets harder to forecast, since the Pro tier alone spans 50 to 5,000 dollars a month.
For a Slack-centric company with a crowded SaaS stack and a data team fielding too many questions, Adapt is worth a serious trial — the free credits make that cheap. For anyone needing mobile access, EU hosting or a fixed per-seat bill, it is not there yet.
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