adiutaByte
adiutaByte is a German AI planning suite for route, shift and deployment scheduling. Six modules cover optimisation, dispatch, a driver app, analytics, a customer portal and service intake, with a documented REST API. Pricing is quote-based.
What is adiutaByte?
adiutaByte is a planning suite built by adiutaByte GmbH in Sankt Augustin, Germany, that combines mathematical optimisation with artificial intelligence to solve three related problems: route planning, staff rostering and field-deployment scheduling. The name joins the Latin adiutare, to help, with byte. The technology grew out of several years of research at the Fraunhofer Institute SCAI, and the first problem it was aimed at was the staffing crunch in German home nursing, where a tour has to respect time windows, staff qualifications and the patient's familiar caregiver, and then be rebuilt on the spot when someone calls in sick.
The suite is sold as six modules. adiutaOpt exposes the optimisation engine as a REST API. adiutaPlan is the planning front end that matches orders, vehicles and staff and lets a human edit the generated tours afterwards. adiutaDrive is the driver app that delivers the day's plan to a phone and returns live order status, proof of delivery, signatures and photographs. adiutaAnalytics is delivered as consulting projects covering data review, GPS-trace analysis, district planning and scenario simulation. adiutaPortal lets end customers book, pay and coordinate their own orders, and adiutaService supports a service centre with intelligent order intake.
The API is the most openly documented part of the product. It publishes four optimisation cores: MixedPlanner for vehicle-routing problems, ShiftPlanner for weekly and monthly rosters under legal and team constraints, FloorPlanner for routing where travel time is not significant, and an Analytics endpoint for usage statistics. Each is documented for production, development and experimental endpoints, with a downloadable OpenAPI specification and no login required.
Planning constraints handled include time windows, shift lengths, staff preferences, categories, qualifications, vehicle capacities and historical data. The vendor claims around a thousand users and a million orders a month, and names public-sector and industrial customers including Stadtreinigung Hamburg, Wirtschaftsbetriebe Duisburg, Berlin Recycling and apomap. The site is entirely in German and publishes no prices.
What it does
- Optimise vehicle tours with AI-based travel-time forecasting that accounts for traffic flows
- Match orders, vehicles and staff automatically across an entire fleet at the press of a button
- Build staff rosters under working-time law, biorhythm and team-dynamics constraints
- Push the day's plan to drivers' phones and collect live status updates back
- Connect the optimisation engine to an existing ERP or merchandise-management system over REST
- Let end customers book, pay for and coordinate their own orders through an online portal
- Analyse GPS traces, redraw service districts and simulate planning scenarios
When to use adiutaByte / When not to
A quick filter to help you decide if adiutaByte is the right fit.
When to use adiutaByte
- Home-care providers whose nurses must be routed daily under time windows, qualifications and preferred-caregiver constraints
- Municipal waste and street-cleaning operators planning large vehicle fleets across a city
- Pharmacy and healthcare delivery logistics teams coordinating couriers and time-critical drops
- Software vendors and IT teams wanting to plug an optimisation engine into an existing ERP through REST rather than replace it
- Dispatchers and operations managers who still build tomorrow's tour plan by hand every evening
When not to use adiutaByte
- Buyers who need a published price list: no pricing page exists anywhere on the site
- Anyone who needs to read the contract terms before making contact, as no terms and conditions are published at all
- Non-German-speaking teams, since the site, the product pages and the legal notices are entirely in German
- Organisations wanting self-service sign-up: the driver app only works once the employer has created an employee account
- iPhone-only field teams, as the driver app is published on Google Play but no iOS version could be found
How to use adiutaByte
A typical end-to-end flow, from setup to results.
- Decide between the two routes: adopt the full suite with its interfaces, app and data storage, or connect only the optimisation engine through the API
- Read the public API documentation at api.adiutabyte.de and download the OpenAPI specification for the planner you need
- Contact the vendor through the website form, by phone or by email, since there is no self-service sign-up and no published price
- For the API route, integrate the REST endpoints into the existing ERP or merchandise-management system, using the development and experimental endpoints before production
- For the suite route, have the company create employee accounts in adiutaPlan for every driver who will use the mobile app
- Load orders, vehicles, staff, qualifications, capacities and time windows so the optimiser has its constraints
- Run the automatic match, then adjust the generated tours by hand where local knowledge says otherwise
- Release the tour in the evening so drivers receive it automatically on their phones the next morning
- Have drivers sign in to adiutaDrive, pick their preferred navigation app, work the sequence and return status, signatures and photographs
- For an analytics engagement, supply the data and plan for a one-to-six-month project with regular meetings and a closing report
Pros & Cons
Pros
- Genuinely public API documentation: four optimisation cores, three environments and a downloadable OpenAPI specification, all reachable without an account
- Explicit statement that data is not processed outside the European Economic Area
- Named service subprocessor and processing agreements with the host and conferencing providers, which is more disclosure than most vendors of this size offer
- A data processing agreement is offered to customers before any project touching personal data
- Designated data protection officer plus a dedicated page of Article 13, 14 and 21 notices
- Deep vertical expertise with named public-sector references in waste collection and street cleaning
- Integration is designed to avoid a system change, duplicate data entry or extra user training
Cons
- No price is published anywhere, and no pricing page exists in the site's route table
- No terms and conditions of any kind are published, so the contractual framework is invisible before contact
- The site, the product pages and the legal notices are exclusively in German; only the API documentation is in English
- Every non-existent URL returns the homepage byte for byte, so there is no usable robots.txt or sitemap and the site is hard to explore
- The six product pages share identical HTML, leaving five of the six modules described only by a homepage thumbnail
- No published position on whether customer data is used to train AI models, and no opt-out mechanism documented
- No security certification is claimed, no demo is offered, and no free plan or trial is announced
Pricing & Plans
No price is published. The vendor operates on a quote basis: the site's only commercial route is a contact form, a phone number and an email address. This is not a gap in our collection. The site's complete Next.js route table lists every page it can serve and contains no pricing route, and a search for currency amounts across all nineteen archived pages returned nothing. No permanent free plan and no free trial are announced either, and the analytics module is sold as a project lasting one to six months rather than on a recurring fee. Buyers should expect a commercial conversation rather than a published entry price.
Data, GDPR & hosting
A consolidated view of how adiutaByte handles your data.
GDPR overview
GDPR implementation is documented in concrete terms. adiutaByte GmbH is the named controller and has appointed an external data protection officer, Oliver Stutz of datenschutz nord GmbH in Bremen (office@datenschutz-nord.de), while also directing data subjects to its own IT support for exercising their rights. A dedicated page carries two Article 13, 14 and 21 notices, one for customers and partners and one for applicants, listing access, rectification, erasure, restriction, portability, objection and the right to complain to a supervisory authority. Legal bases are cited article by article, including Article 88 GDPR with Section 26 BDSG for applicants. Processing agreements are in place with the host and the conferencing providers, and one is offered to customers before any project involving personal data. No security certification is claimed anywhere.
Who owns the data?
adiutaByte GmbH names itself as the controller for the adiutaByte Tour Assistant app and for the website. Because the company publishes no terms and conditions of any kind, there is no contractual statement about who owns customer data or what the vendor may do with it, and buyers cannot check this before contacting sales. The privacy policy is the only source available: it says app data is sent back to the database servers solely to run the order-capture system, names schwarzkuenstler oHG as the database subprocessor under Article 28 GDPR, and reserves the right to pass customer information on with a transferred business unit if the company is restructured or sold.
Reuse rights
There are no terms and conditions on the site, so nothing states whether a customer may reuse the planning data the platform produces, or under what licence. The privacy policy is limited to personal data and says the information collected through the app is returned to the database servers only for use as an order-capture system, with access gated by a token issued at each login. The vendor states it does not apply fully automated decision-making under Article 22 GDPR to the business relationship, and discloses no position at all on whether customer data is used to train AI models. Anyone needing a clear reuse or ownership clause will have to obtain it in the contract negotiation.
Data retention & training
Hosting summary
Two different scopes are declared and they should not be confused. For the product and the mobile app, the privacy policy states plainly that data is not processed in countries outside the European Economic Area, and it names schwarzkuenstler oHG as the database subprocessor under an Article 28 GDPR contract. For the marketing website, the same policy names Webflow Inc. in San Francisco as the host, with a processing agreement and standard contractual clauses under Article 46(2)(c) covering the transfer to the United States. The vendor's own conferencing tools, Zoom and Microsoft Teams, are likewise United States providers under the same clauses, and YouTube and Adobe Fonts are loaded on the site. Data collected by the app stores falls to those platforms. Server logs are anonymised by zeroing the last octet of the IP address. Worth noting: the website's server actually resolves to a German provider in Leipzig, which does not match the Webflow declaration, so the policy may lag a migration.
Things to keep in mind
Risks and trade-offs to weigh before adopting adiutaByte.
- The site contradicts itself on hosting: the product is said never to leave the European Economic Area, while the website itself is hosted by Webflow in San Francisco with transfers to the United States under standard contractual clauses
- No terms and conditions are published at all, so data ownership, liability and service levels are entirely unknown before you sign; insist on reading the contract carefully
- Nothing is published about whether customer data is used to train AI models, and no opt-out is documented, which matters because the data involved includes patient and customer addresses
- Careers run through karriere.medifoxdan.de and a medifoxdan.de email address, and MEDIFOX DAN, ResMed and Brightree logos appear in the customer and partner carousel, yet the site never explains the corporate relationship; ask who you are actually contracting with
- Automated tour plans invite over-trust: the vendor stresses that plans stay manually editable, and dispatchers should keep exercising the local judgement the optimiser cannot see, such as a difficult building or a fragile patient
- Optimising staff rosters against biorhythm and team dynamics touches employee data and working conditions, which in Germany normally means involving the works council rather than treating it as a purely technical change
- The companies quoted in the testimonials are customers, not part of the vendor, so their certifications, scale and public-sector status say nothing about adiutaByte itself
Setup & Integrations
Technical difficulty
Moderate, and it depends on the route. Connecting the API means real development work against REST endpoints, though the public documentation, the OpenAPI specification and the separate development and experimental environments make that a well-supported job. The vendor claims implementation is quick, with no system migration, duplicate data entry, special hardware or extra user training. The suite route is lighter technically but heavier organisationally: employee accounts must be created for every driver, and an analytics engagement runs one to six months with regular meetings. There is no self-service sign-up, so every path starts with a sales conversation.
Deployment
Apps stores
Integrations
Supported languages
Behind adiutaByte
Social
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
What does adiutaByte actually do?
Is there an API, and is it documented?
How much does it cost?
Do we have to replace our existing software?
Is there a mobile app?
Where is the data processed?
Is a data processing agreement available?
Who handles data protection questions?
What languages are available?
Where does the technology come from?
Should you pick adiutaByte?
adiutaByte is a narrow, serious tool rather than a general-purpose product. It solves one family of problems, assigning people and vehicles to jobs across a day, and it solves it with real mathematical weight behind it: the technology comes out of Fraunhofer SCAI research, and the constraints it handles read like the ones an actual dispatcher fights with, from qualifications and time windows to the patient's preferred caregiver. Its most convincing signal is the API. Publishing four optimisation cores with three environments and a downloadable OpenAPI specification, reachable without an account, is not something a vendor does unless the engine works.
The weaknesses are commercial and contractual rather than technical. No price is published anywhere, and no terms and conditions exist at all, which means the entire framework of ownership, liability and service levels is invisible until you are in a sales conversation. Everything customer-facing is in German. There is no demo, no trial and no free plan. The site is also unusually opaque to inspection: any address that does not exist returns the homepage unchanged, so there is no working sitemap.
Data handling is a mixed picture that is worth reading carefully. The vendor states plainly that it does not process data outside the European Economic Area and names its database subprocessor, which is more than many competitors disclose. Yet the marketing site itself runs on Webflow in California under standard contractual clauses. Nothing is said about whether customer data trains AI models.
Treat this as a B2B project purchase for a German-speaking operations team with a concrete routing or rostering problem, and budget for a negotiation rather than a subscription.
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