AgentVoice
AgentVoice is an AI voice agent platform for inbound and outbound phone calls. Its agents book appointments, update CRM records and send text messages while still on the line, billed at $0.10 per minute all-in, no developer required.
What is AgentVoice?
AgentVoice is a SaaS platform for building AI voice agents that place and answer business phone calls. Its positioning is blunt — most platforms can talk, AgentVoice can act — and the product is arranged around that claim: agents do not merely hold a conversation, they carry out tasks while the caller is still on the line, booking meetings, sending texts and updating CRM records without a developer in the loop.
The chain the FAQ describes is a familiar one. Speech recognition feeds a language model that decides what to do, generated speech answers back, and tool calls fire in real time during the exchange. Six core capabilities are advertised: natural conversation with sub-second latency and tolerance for interruptions and noise; tool-aware memory that carries customer context and completed actions from one call to the next; workflow automation before, during and after a call; intelligent routing across queues, voicemail, transfers and supervisor controls; outbound campaign management; and a complete API no one is obliged to touch.
Inbound calls follow a documented path: pre-call context, intent recognition, knowledge base lookup, tools and APIs, then an action — a booking, a transfer, an answer — followed by post-call automation. Outbound calls start from CRM qualification and scoring, dial, run a goal-driven conversation, then branch, with interested contacts getting an appointment and an invitation while the rest are queued for follow-up or removed. Campaigns handle bulk import with validation and de-duplication, campaign goals, time zones, configurable retry cadence and real-time dashboards.
More than thirty native connectors are listed by category, alongside Zapier, Make and n8n for a further 7,000+ applications, plus REST API, webhooks and MCP. SIP trunking is included, numbers start at $3 per month, five concurrent calls are bundled and each extra line costs $10. Voices come from a premium library or are cloned through ElevenLabs or OpenAI; agents speak English, Spanish, German, Portuguese and French. The publisher is AgentVoice, LLC, a Texas company in Austin with a seven-person team, and it claims a first agent live in under thirty minutes.
What it does
- Answer inbound calls around the clock, with sub-second latency and handling of interruptions and background noise
- Book and confirm appointments directly in Cal.com, Calendly or Google Calendar
- Look up and update CRM records mid-call, in HubSpot, GoHighLevel, Zoho or Apollo.io
- Run outbound calling campaigns across thousands of contacts, with prioritisation and configurable retries
- Extract structured data from every conversation and write it back to the CRM
- Transfer to a human under rules you define, with live call supervision and takeover
- Send follow-up text messages and emails once the call has ended
When to use AgentVoice / When not to
A quick filter to help you decide if AgentVoice is the right fit.
When to use AgentVoice
- Front-office and support teams in the verticals the site addresses directly — e-commerce, home services, car dealerships, property management, law firm intake and universities — where calls arrive faster than staff can answer them
- Small businesses, founders, marketers and agency teams with no in-house developer, since agents are assembled through an onboarding flow rather than written in code
- Outbound sales teams running qualification campaigns across thousands of contacts, with contact prioritisation and structured data written back after every call
- Agencies reselling voice automation, thanks to the reseller dashboard, the free cohort programme and full white labelling at $1,000 per month
- Developers who want to drive telephony from an API, with REST endpoints, webhooks, MCP and SIP trunking included rather than billed separately
When not to use AgentVoice
- Anyone looking for a permanently free tool: there is no free tier, only a one-off $10 credit at sign-up before usage billing starts
- Buyers whose procurement requires a signed DPA, an Article 27 EU representative or a security certification held by the vendor itself — none of the three is published
- Teams that need a mobile application: AgentVoice is used through the web app and its API, with nothing on the App Store or Google Play
- Businesses calling in any language other than English, Spanish, German, Portuguese or French, the only five the agents speak
- Companies expecting the vendor to carry telecom compliance: the terms place TCPA, TSR, prior consent and FCC 24-17 obligations entirely on the customer, and cap liability at $100 without a signed MSA
How to use AgentVoice
A typical end-to-end flow, from setup to results.
- Create an account through self-service sign-up and collect the $10 of starting credit
- Define the agent: its role, its conversation script and the reasoning blocks behind it
- Pick a voice from the premium library or clone one through ElevenLabs or OpenAI, and set the accent
- Upload the knowledge base the agent will answer from — PDFs, documents, website content
- Connect your systems through the native connectors, Zapier, Make, n8n, webhooks or the REST API
- Build the pre-call, in-call and post-call workflows in the visual editor, or start from a template or playbook
- Choose the channel: a phone number with SIP trunking included, the web widget, or the API
- Place a first test call, then tune the fallback behaviour and the escalation rules
- For outbound work, import your contacts, set campaign goals, launch in one click and watch the live dashboard
- Lean on support where needed: form, community Discord and email on Pay As You Go, dedicated Slack and a one-hour onboarding call on Custom Build
Pros & Cons
Pros
- A single all-in rate of $0.10 per minute covering the language model, voice, speech-to-text, text-to-speech, telephony, logs and automations, with no base subscription
- Unlimited agents and five concurrent calls from the entry plan, SIP trunking included and numbers from $3 per month
- Fast time to value: a first agent in under thirty minutes according to the site, production deployment in days
- Usable without a developer while still exposing a REST API, webhooks, MCP and an SDK for teams that want them
- More than thirty native integrations, extended by Zapier, Make and n8n
- Unusual transparency for a company this size: nineteen sub-processors listed and dated, public status page, changelog and roadmap
- Full transcripts, recordings and real-time analytics on every call, with $10 of credit to test before committing
Cons
- No permanently free plan — the $10 credit is one-off — and the $0.10 per minute rate is quoted for the United States and Canada, with other countries varying
- No security certification of its own: the site describes a “SOC-compliant architecture”, while SOC 2 and ISO 27001 appear only for its sub-processors
- No published DPA, no Article 27 EU representative, no named data protection officer and no documented way to exclude customer data from model training
- Eight of the advertised integrations are still marked “Coming soon”: Dentrix, Follow Up Boss, Freshworks, Pipedrive, Practice Better, Salesforce, Shopify and Stripe
- Only five agent languages, and no mobile application on either iOS or Android
- Liability capped at $100 without a signed MSA, and AgentVoice may terminate the service “at any time, with or without cause or notice”
- Thin social proof: testimonials from unnamed companies, a “Voted 4.9 on G2” claim displayed by the site with no link to the profile, and entry-plan support limited to a form and Discord, with no phone or chat
Pricing & Plans
There is no permanently free plan. New accounts receive a one-off $10 credit, after which usage is billed at $0.10 per minute all-in — language model, voice, speech-to-text and text-to-speech included — for the United States and Canada, with other countries varying. Phone numbers start at $3 per month on the Pay As You Go plan, five concurrent calls are included and each additional line costs $10 per month. Full white labelling is offered at $1,000 per month on both plans. The Custom Build plan is priced on volume commitment and its rates are not published.
- $10 of credit at sign-up
- $0.10 per minute all-in
- five concurrent calls
- unlimited agents
- advanced voices and AI models
- custom workflows
- unlimited API and integrations. Paid add-ons: phone numbers from $3 per month
- $10 per extra concurrent line
- price on request through Contact sales. Includes tailored onboarding and setup
- a dedicated solutions architect
- white label and reseller dashboard
- custom concurrency
- enterprise-grade security
- volume-commitment pricing
- SLA coverage
- enterprise reporting
Data, GDPR & hosting
A consolidated view of how AgentVoice handles your data.
GDPR overview
GDPR is acknowledged, not attested. The privacy policy, updated on 17 November 2025, states in §9 that EU residents can exercise data protection rights under GDPR, and cites the CCPA for California. Section 7 lists access, rectification, deletion and objection to marketing, all exercised by writing to support@agentvoice.com. The pricing table ticks a “GDPR alignment” line for both plans, while §3.4 of the terms makes the customer responsible for GDPR, ePrivacy, PECR, CASL and the Spam Act 2003 wherever it places calls. Data is transferred to the United States for processing. What is missing matters: no Article 27 EU representative, no data protection officer, no published DPA and no European establishment for this Texas company. Read it as claimed alignment rather than proven compliance.
Who owns the data?
The terms are explicit. Under §5.2 you retain ownership of any content you create or upload, and you grant AgentVoice a limited, worldwide, royalty-free licence to use it solely to provide and improve the Services. Section 5.1 reserves every right in the platform itself to AgentVoice. The privacy policy adds that the company does not sell, rent or trade personal information; sharing is confined to Stripe for payments, Google Analytics for measurement, the nineteen sub-processors published on 3 November 2025, and legal obligations. What “improve the Services” covers in practice is never spelled out, and no opt-out from model training is documented anywhere — the one gap worth raising before sending sensitive call content through the platform.
Reuse rights
Because ownership stays with the account holder, call material can be reused freely and without asking: transcripts, recordings and the structured data extracted from each conversation are logged in the dashboard, written back into connected CRMs and exportable through the API for reporting, coaching or analysis. On the collection side, AgentVoice gathers email, first and last name, a phone number that is mandatory at sign-up, and billing address and payment method through Stripe. Usage data is collected automatically — IP address, browser, pages viewed, date and time, device and operating system — alongside session, preference and security cookies. The stated purposes in §3 are delivering the service, processing payments, analysing usage, communicating, verifying identity and detecting fraud. The phone number serves SMS verification, two-factor authentication and fraud alerts; marketing messages require an explicit opt-in. Sharing is limited to Stripe, Google Analytics, the listed sub-processors and legal requests.
Data retention & training
Hosting summary
AgentVoice declares no hosting region of its own. What it does say, in §9 of the privacy policy, is that users outside the United States should expect their data to be transferred to the US for processing. The rest has to be read from the sub-processor page: AWS provides cloud hosting and storage on a per-region basis, Heroku (Salesforce) runs the application layer, and Pinecone is listed as regional. Declared vendor locations are mixed — US/EU for ElevenLabs, Deepgram, AssemblyAI and Together AI, EU (Germany) for CloudConvert, US for xAI, and Global for OpenAI, Cerebras, Firecrawl, Twilio, SendGrid, Groq, Hume AI, NVIDIA, Google Cloud and Anthropic. The page adds that AgentVoice configures regional options (where available) to align with customer data-residency requirements, which reads as an offer rather than a commitment. The company and its registered office are in Austin, Texas. In short: US-centred processing, European options at some vendors, and no residency guarantee written anywhere — something to settle in writing before routing regulated data through the platform.
Things to keep in mind
Risks and trade-offs to weigh before adopting AgentVoice.
- Telecom compliance is entirely yours: TCPA, TSR, prior express written consent, the National Do Not Call Registry and FCC 24-17 on generated voices, and 47 C.F.R. 64.1200(b)(1) requires identifying the caller at the start of an artificial-voice message
- Calling abroad adds its own obligations: address proof, registration requirements in Mexico, Brazil, Singapore, Hong Kong, Japan and Israel, and GDPR/ePrivacy, PECR, CASL or the Spam Act 2003 depending on where you dial
- AgentVoice may restrict, suspend or terminate the service “at any time, with or without cause or notice”, and total liability is capped at $100 without a signed MSA
- Texas law governs and disputes go to the exclusive jurisdiction of Travis County, which is a long way to travel for a European or Asian customer
- “SOC-compliant architecture” is a description, not a certification: do not present it internally as an audited security posture, and note there is no DPA and no Article 27 representative either
- The $0.10 per minute rate is bounded to the United States and Canada, and eight advertised integrations are still “Coming soon” — check both before you build a business case on them
- Handing first contact to a voice that sounds human invites over-reliance: teams stop listening to their own customers, callers may not realise they are speaking to a machine unless you say so, and a phone number is mandatory at sign-up for SMS verification and two-factor authentication
Setup & Integrations
Technical difficulty
Low. The platform explicitly targets non-technical users: if you can follow an onboarding flow or use Zapier, you can deploy a voice agent. The path has four steps — define the agent, choose a voice, connect your tools, upload or generate a script — supported by a visual workflow editor, templates and playbooks. The site claims a working agent in under thirty minutes, the Quick Start Guide in under ten, and one testimonial reports a couple of days. Deeper work needs a developer: REST API, webhooks, SDK, MCP and SIP trunking. Custom Build adds guided onboarding.
Deployment
Integrations
Supported languages
Behind AgentVoice
Social
Resources
All the official URLs gathered for verification and reference.
Alternatives
Tools that compete with or complement AgentVoice.
Frequently asked questions
What is AgentVoice?
How much does it cost, and is there a free plan?
Do I need a developer to use it?
How long does it take to get a first agent live?
What does AgentVoice integrate with?
Which languages do the agents speak, and can I use my own voice?
What happens when a call ends, and what if the agent goes off script?
Is it secure and compliant?
Is there a mobile app, and is there a minimum age?
Should you pick AgentVoice?
AgentVoice is a live product with an identifiable publisher — AgentVoice, LLC of Austin, Texas — and legal documents dated 17 November 2025. Its differentiator is not the conversation but what happens during it: the agent books, updates, texts and routes while the caller is still on the line, and the whole platform is arranged around that idea.
The commercial proposition is unusually legible. One rate, $0.10 per minute all-in, no base subscription, unlimited agents, five concurrent calls and SIP trunking included. Integration depth is real — more than thirty native connectors, Zapier, Make and n8n, a REST API, webhooks and MCP — though eight connectors are still announced rather than shipped, and the headline rate is quoted for the United States and Canada. The dated list of nineteen sub-processors is a level of transparency few companies this size bother with.
The reservations are about governance rather than product. There is no DPA, no Article 27 EU representative and no certification held by AgentVoice itself — the phrase SOC-compliant architecture is not one — and no documented way to keep customer data out of model training. Telecom compliance sits entirely with the customer: TCPA, TSR, prior express consent and FCC 24-17 are your obligation, not theirs, and liability is capped at $100 without a signed MSA. The company is young, shows a team of seven and has published no funding.
For an operations team that wants calls answered and actions taken at a price it can forecast, AgentVoice is a serious candidate worth the $10 of test credit. For a regulated buyer working through a procurement checklist, several boxes are still empty, and they are the ones that take the longest to fill.
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