AITrip
AITrip is an AI system from Greek travel-technology firm Cyberlogic that automates transfer planning for tour operators and destination management companies, importing bookings, optimising schedules, issuing supplier orders and keeping travellers informed through a dedicated app.
What is AITrip?
AITrip is a business-to-business system that automates the planning of tourist transfers. It is published by Cyberlogic, a travel-technology company based in Heraklion, Crete, and was built in collaboration with Mobi.ai, an artificial-intelligence firm serving the travel industry. The two companies announced their partnership on 12 September 2024. The product addresses a narrow but costly problem: moving travellers between airports, hotels and resorts is traditionally planned by hand, and manual schedules react slowly when flights slip or vehicles fail. The publisher describes the result as inefficiency, frustration and higher operating costs, and positions AITrip as the automated alternative.
The product is organised around two named modules. The Back Office module imports bookings from the operator's core reservation system, applies Mobi AI technology to optimise the transfer plan, generates the resulting transfer orders and dispatches them to the suppliers who will actually drive the routes. The Traveller App covers the passenger side, following travellers through their stay and sending them pickup times, route changes and service details. The publisher claims planning happens at network level rather than journey by journey, that replanning takes minutes when same-day disruption occurs, and that deployments are shaped to each client's operational constraints, legal requirements and geography.
Two cautions matter more than the feature list. First, the publisher blocks automated access to its own websites, so none of this could be read on aitrip.gr itself: this record is built from public archive captures of the publisher's product page, downloadable flyer and terms, taken between December 2024 and November 2025, plus search-engine excerpts. The facts are therefore dated and cannot be re-verified on demand. Second, the impressive numbers circulating around the product belong to other things. Figures of ninety per cent automation, fifty countries and millions of passengers come from a single customer case study published by the vendor. Separate figures covering twenty countries and 4.1 million annual bookings describe the whole Cyberlogic platform, not AITrip. Nothing about pricing, hosting, retention or interfaces is published.
What it does
- Import bookings automatically from the operator's core reservation system
- Optimise transfer planning using Mobi AI technology
- Generate transfer orders from the optimised plan
- Dispatch those orders to the relevant suppliers
- Replan dynamically when same-day changes occur
- Plan at network level rather than trip by trip
- Notify travellers of pickup times, route changes and service details
When to use AITrip / When not to
A quick filter to help you decide if AITrip is the right fit.
When to use AITrip
- Tour operators running high volumes of airport and resort transfers
- Destination management companies coordinating suppliers across several destinations
- Transfer and fleet operations teams that replan routes on the day of travel
- Back-office planners who still build transfer schedules by hand
- Incoming travel agencies wanting travellers notified automatically of pickup changes
When not to use AITrip
- Individual travellers looking for a consumer itinerary planner
- Businesses wanting a self-service tool they can subscribe to online without contacting sales
- Buyers who need published pricing before opening a commercial discussion
- Teams requiring public API documentation to plan an integration in advance
- Organisations whose procurement demands published hosting, retention and subprocessor details
How to use AITrip
A typical end-to-end flow, from setup to results.
- Confirm you are looking at the right product: several unrelated apps use a similar name
- Read the vendor's AITrip product page for the current scope of the two modules
- Download the two-page AITrip flyer published by Cyberlogic for a summary of claimed benefits
- Contact the vendor's sales team, as no self-service signup or trial exists
- Request pricing, which is quoted rather than published
- Ask which of your reservation systems the Back Office module can import bookings from
- Scope the integration with your core system and your supplier network
- Request the data processing terms, hosting location and retention rules, none of which are public
- Agree how transfer orders will be dispatched to your existing suppliers
- Plan the rollout of the Traveller App to your passengers
Pros & Cons
Pros
- Clearly defined scope, with two named modules covering the operator and the passenger
- Backed by an established travel-technology vendor specialised in tour operators and DMCs
- Publisher is established inside the European Union and has designated a data protection officer
- Same-day replanning is the explicit differentiator against manual scheduling
- Covers the full chain from booking import through to supplier dispatch
- Vendor publishes a quantified customer case study, unusual in this segment
- Deployments are described as adapted to each client's operational and legal constraints
Cons
- No pricing of any kind is published: no amount, no tier, no pricing page
- No free plan and no free trial are announced
- The publisher blocks automated access to its websites, so nothing can be independently verified
- No public information on data hosting, retention, subprocessors or model training
- No public API documentation, despite the product depending on system integration
- The support and privacy pages the site declares in its own sitemap cannot be opened at all
- No public app listing exists for the Traveller App, so its availability cannot be confirmed
Pricing & Plans
No pricing is published for AITrip. The vendor operates no pricing page, and the site's own sitemap declares only three addresses, none of them commercial. No permanent free plan and no free trial are announced. The product is sold business to business through direct contact with the vendor's team, so the entry price is quoted case by case and no lowest price point can be stated. Prospective buyers should expect a commercial discussion covering integration scope before any figure is given.
Data, GDPR & hosting
A consolidated view of how AITrip handles your data.
GDPR overview
No GDPR statement specific to AITrip could be read. The privacy policy the product declares in its own sitemap is unreachable and has never been archived, so nothing is known about how the product itself handles personal data. What is established comes from the publisher's own corporate pages: Cyberlogic is established in Greece and therefore inside the European Union, it has designated a data protection officer reachable at dpo@cyberlogic.gr, and it acknowledges the rights to portability, information, access, rectification and objection. That corporate policy is explicitly scoped to the publisher's website and does not describe the product. No lawful basis, no retention period, no transfer mechanism and no processing agreement are published for AITrip.
Data retention & training
Hosting summary
No hosting information is published for AITrip. The vendor names no country, no region and no hosting provider for customer data, and the privacy policy the site declares in its own sitemap could not be opened or retrieved from any public archive. The only related observation is that the domain is served from a content delivery network whose nearest node resolves in the United States, but a delivery network node indicates nothing about where customer data is actually stored or processed. The publisher is established in Greece and therefore within the European Union, which is relevant to the jurisdiction governing the company itself, but it must not be read as a statement about the hosting of the product's data. Operators with data residency requirements should obtain a written commitment from the vendor before contracting, since nothing on this subject is available publicly.
Things to keep in mind
Risks and trade-offs to weigh before adopting AITrip.
- Strong name confusion: unrelated products include an Android app by ABE Holdings of Tokyo, several App Store itinerary generators, the ground operator aitripclub.com and consumer planners such as aitripplanner.net
- Do not confuse this product with VisitGreece.gr, the Greek tourism ministry's platform, which is unconnected
- The headline performance figures come from a single vendor-published customer case study and are not independently verified
- Figures covering twenty countries and millions of bookings describe the whole Cyberlogic platform, not AITrip specifically
- The publisher contradicts itself on its own legal form, naming both a general partnership and a public company on the same page
- No geographic restriction is published, which means none is known rather than none exists
- Automating transfer planning concentrates operational decisions in one system: operators should keep a manual fallback for the day it is unavailable
Setup & Integrations
Technical difficulty
Setup should be treated as an integration project rather than a subscription. The product connects to the operator's core reservation system and dispatches orders to third-party suppliers, so it touches existing systems on both sides. The vendor publishes no installation procedure, no prerequisites and no implementation timeline, and entry runs through a commercial contact, which suggests a guided deployment rather than self-service onboarding. Buyers should budget for scoping work with the vendor and for coordination with their own suppliers.
Deployment
Behind AITrip
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
What exactly does AITrip do?
Who publishes AITrip?
Is AITrip a trip planner for travellers?
What does AITrip cost?
Is there a free trial or a free plan?
Does AITrip offer a public API?
Where is customer data hosted, and how long is it kept?
How do I exercise data protection rights?
Why is information about this tool so limited?
Are the performance figures reliable?
Should you pick AITrip?
AITrip is a credible, tightly scoped product in a segment that genuinely suffers from manual work. Automating the chain from booking import through AI optimisation to supplier dispatch, and adding a passenger-facing app on top, is a sensible answer to a real operational problem, and Cyberlogic is an established vendor in exactly this market rather than a newcomer. For a tour operator or destination management company moving passengers in volume, the product deserves a conversation.
The difficulty is that almost nothing can be checked. The publisher blocks automated access to both aitrip.gr and its corporate site, and its robots file explicitly forbids AI crawlers. Everything stated here comes from public archive captures dated between December 2024 and November 2025 and from search-engine excerpts. No price, no plan, no hosting location, no retention rule, no subprocessor list and no interface documentation is public. Even the support and privacy pages the site itself declares cannot be opened.
That opacity is not evidence of a bad product, and a business-to-business vendor selling on quotation is behaving normally. But it does shift the whole burden of due diligence onto the buyer, who will have to obtain in a commercial conversation what most competitors publish. Anyone evaluating AITrip should ask early for pricing, data processing terms, hosting jurisdiction and integration scope, and should treat the published performance figures as vendor claims about a single customer rather than as benchmarks. Buyers should also take care not to confuse this product with the several unrelated consumer applications trading under a similar name.
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