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Healthcare Medical Scribes · Report Generation

Align X-ray Insights

Align X-ray Insights is a software-only computer-assisted detection device from Align Technology that uses AI to analyse panoramic, periapical and bitewing dental radiographs, annotating eleven findings in colour on the image and on an interactive tooth chart.

Acquired Free trial Subscription No public API 13+ Verified by Guidaio
Overview

What is Align X-ray Insights?

Align X-ray Insights is a software-only computer-assisted detection device (CADe) for dental radiology, published by Align Technology, the company behind Invisalign and the iTero scanner range. It reads panoramic, periapical and bitewing radiographs and uses deep learning networks trained for classification, detection and segmentation to locate and label teeth, then to detect and document both pathologies and non-pathological structures.

Eleven findings are covered: caries, periapical radiolucencies, periodontal bone loss, calculus, fillings, crowns, bridges, implants, root-canal fillings, impacted teeth, and the proximity of lower molars to the mandibular canal. Which ones are active depends on the image type, and the vendor warns that available detections vary from market to market. Results appear as colour-coded annotations laid directly over the radiograph and mirrored on an interactive tooth chart, so the same screen serves both the clinical reading and the conversation with the patient. Two focused modes extend the default view: Caries Pro pinpoints the location and depth of carious lesions on bitewings, and Perio Pro highlights periodontal bone loss on panoramics. A High Sensitivity tool lets the clinician re-read caries and periapical radiolucencies with the threshold raised.

The workflow has four steps: automatic retrieval of radiographs and patient metadata from the practice server on the Pro plans, standardised analysis of the image, review of the detections with the drawing and tooth-operation tools, then confirmation of the findings and generation of a detailed report. Everything runs in a browser through a portal; there is no mobile application and no public API.

The technology did not start at Align. It grew out of a 2017 idea from Professor Falk Schwendicke and Dr Joachim Krois of Charité – Universitätsmedizin Berlin, was built from 2018, incorporated as dentalXrai GmbH in 2020, and was acquired by Align Technology in 2022 before launching in Europe in 2023 as a limited market release. The device falls under the Medical Device Directive in the European Union, the United Kingdom and Switzerland, and is cleared in Canada. It is intended for dentists working on permanent dentition and must never be used on its own to make or confirm a diagnosis.

What it does

  • Detect and annotate caries, periapical radiolucencies, periodontal bone loss and calculus on dental radiographs
  • Detect restorations and hardware: fillings, crowns, bridges, implants and root-canal fillings
  • Flag impacted teeth and the proximity of lower molars to the mandibular canal
  • Display every finding as a colour-coded overlay on the image and on an interactive tooth chart
  • Switch to Caries Pro on bitewings or Perio Pro on panoramics for depth and bone-loss detail
  • Re-read caries and periapical radiolucencies at higher sensitivity with the High Sensitivity tool
  • Confirm the findings and generate a detailed report for the team and the patient
Audience

When to use Align X-ray Insights / When not to

A quick filter to help you decide if Align X-ray Insights is the right fit.

When to use Align X-ray Insights

  • General dental practitioners who read panoramic, periapical and bitewing radiographs every day and want a second, standardised pass over each image
  • Periodontists and hygienists who need bone loss and calculus made visible and easy to show at the chairside
  • Endodontists and oral surgeons looking for periapical radiolucencies, root-canal fillings, impacted teeth and molar proximity to the mandibular canal
  • Practices already running iTero Lumina or iTero Element Plus Series scanners, which get chairside access through the MyiTero portal
  • Practice managers in the 31 supported countries who want a published monthly price and a long trial rather than a quotation process

When not to use Align X-ray Insights

  • Paediatric dentistry: the software is contraindicated on primary and mixed dentition, and on radiographs showing supernumerary teeth
  • Clinicians expecting a periodontal diagnosis, since the vendor states it does not replace probing depth measurement
  • Anyone outside the 31 countries served, because the country selector blocks sign-up elsewhere
  • Developers or integrators, as there is no public API, no documentation portal and no named third-party connector
  • Buyers who need published security certifications, a customer data processing agreement or a stated hosting jurisdiction before signing
Get started

How to use Align X-ray Insights

A typical end-to-end flow, from setup to results.

  1. Check that your country is among the 31 served; the site blocks sign-up everywhere else
  2. Start from the Start free trial button, which opens Align's account creation page
  3. Create an account with an email address and activate it with a payment method
  4. Choose a plan: Basic for manual upload, Pro for automatic retrieval, or Pro with iTero scanner integration
  5. On Basic, start uploading radiographs manually straight away
  6. On the Pro plans, allow ten to thirty days for the automatic retrieval from the practice server to be set up, with Basic access free in the meantime
  7. Sign in to the portal, or open the software from MyiTero or an iTero scanner if you took the integrated plan
  8. Open a panoramic, periapical or bitewing radiograph and let the standardised analysis run
  9. Review the colour-coded findings, switch to Caries Pro, Perio Pro or High Sensitivity as needed, and adjust contrast, brightness or orientation with the image tools
  10. Confirm the findings and generate the detailed report; use the Help icon and Report problem if anything fails
Quick read

Pros & Cons

Pros

  • A regulated medical device rather than a general-purpose tool: MDD in the EU, the UK and Switzerland, cleared in Canada
  • Backed by a NASDAQ-listed manufacturer incorporated in 1997, with industrial resources behind the product
  • Broad detection coverage, eleven findings across the three radiograph types used daily in general practice
  • Unusually long free trials: sixty days on Basic and Pro, ninety days on the iTero-integrated plan, cancellable at any time
  • Published monthly prices, so no quotation process before a practice can budget
  • Designed for chairside use, with ninety-one per cent of surveyed doctors reporting higher patient trust
  • Rooted in peer-reviewed work from Charité Berlin, with two published studies cited on the site

Cons

  • No published security or quality certification of any kind, not even ISO 13485, on a regulated medical device
  • No hosting country or region is disclosed, and no customer data processing agreement is offered
  • The linked terms and privacy notice are the group's generic consumer documents, not specific to this software
  • Two legal links inside the sign-up flow serve a 404 page under an HTTP 200 status
  • No mobile application, no public API and no named third-party integration outside Align's own iTero range
  • The site advertises five interface languages, but every non-English route serves English content
  • Prices are published in euros only, although the United Kingdom, Switzerland, Norway and Canada are served
Pricing

Pricing & Plans

There is no permanent free plan: access requires a paid subscription activated with a payment method. The lowest published price point is EUR 149 per month for the Basic plan, which covers manual upload of radiographs and the core detection features. A free trial is offered on every plan, sixty days on Basic and Pro and ninety days on the iTero-integrated plan, and may be cancelled at any time. Prices are quoted monthly and in euros only, with no local currency published for the United Kingdom, Switzerland, Norway or Canada.

Plan 1
  • Basic — EUR 149 per month — manual upload of radiographs with all the core benefits of the product
  • 60-day free trial
Plan 3
  • Pro — EUR 179 per month — automatic retrieval of radiographs and patient metadata from the practice server
  • 60-day free trial
  • with free Basic access during the ten to thirty day setup
Special offers — 60-day free trial on the Basic plan, cancellable at any time · 60-day free trial on the Pro plan, with free Basic access during the ten to thirty day setup and free Pro features for the remainder · 90-day free trial on the Pro plan with iTero scanner integration · Free product demonstration webinars, in English and in German, with live demo and registration through Zoom
Prices and plans listed above may evolve. Always check the official pricing page before subscribing.
Trust & Privacy

Data, GDPR & hosting

A consolidated view of how Align X-ray Insights handles your data.

GDPR overview

Align never claims GDPR compliance in so many words on any page or document linked from the site; the only occurrence of the acronym is in a Costa Rica country annex that is unrelated. What is documented is concrete nonetheless: a Data Protection Officer is appointed where required and reachable at privacy@aligntech.com, international transfers rely on adequacy decisions, standard contractual clauses or Align's Binding Corporate Rules, and both the controller and processor Binding Corporate Rules documents are published. Rights requests are handled through a TrustArc form, and users are told they may complain to their local supervisory authority. No representative under Article 27 is named, no retention period is quantified, and no hosting country or region is disclosed.

Who owns the data?

The governing documents are Align Technology's general website terms and its global Websites and Apps Privacy Notice, last updated on 25 June 2025; neither is specific to this software. For patient data, Align states that it normally acts on the instructions of the treating clinician, who decides what is collected and how it is processed and remains the patient's first point of contact. Align becomes a controller in its own right only in limited cases: when it anonymises or de-identifies data for internal research and development, when a legal obligation such as medical device regulation requires retention, or for litigation. No customer-facing data processing agreement is published or offered.

Reuse rights

Nothing in the published documents grants the practice any reuse right over Align's own content: the website terms reserve all materials to Align and its licensors, and reproduction requires permission. In the other direction, the privacy notice describes what Align does with the data it holds. Stated purposes include delivering the service, internal audit, and data analysis and studies to improve products or services; Align also anonymises or de-identifies data for internal research and development. Training of AI models on customer or patient data is never mentioned, and no opt-out mechanism is described. Personal information may be transferred and stored on servers outside the country of residence, under adequacy decisions, standard contractual clauses or Align's Binding Corporate Rules. A subprocessor list is published and linked from the notice.

Data retention & training

Retention summary
No retention period is quantified anywhere. Align states it keeps personal information for as long as there is an ongoing and legitimate need to achieve the purposes set out in its privacy notice, and that in some cases it must keep part or all of it after the contractual relationship ends, in order to meet legal retention durations and surviving regulatory obligations; medical device regulation is cited explicitly as one such reason. Once no legitimate need or legal basis remains, the data is deleted or anonymised. Where deletion is impossible, for instance because the data sits in backup archives, Align says it stores the information securely and isolates it from further processing until deletion becomes possible. The notice was last updated on 25 June 2025.
Subprocessors disclosed
Yes
GDPR contact

Hosting summary

No hosting jurisdiction is published. Align's privacy notice says only that, because the company operates internationally, personal information may be transferred and stored on servers outside the user's country of residence. Transfers are said to rely on adequacy decisions, standard contractual clauses or Align's Binding Corporate Rules, of which both the controller and processor versions are published. A subprocessor list is published and linked from the notice; the global subprocessors named in the document include Amazon Web Services, Heroku and Microsoft Azure, alongside Alorica, Salesforce, Savvis, SAP and Tata Consulting Service. The marketing site itself is served by Heroku behind an Amazon CloudFront edge, but that describes the brochure site, not necessarily the clinical platform. Practices with a data residency requirement will have to obtain a written answer from Align, since the public documents do not name a single country or region.

Availability

Where Align X-ray Insights works

Country-level availability.

Available in

AUTBELBGRCANHRVCYPCZEDNKESTFINFRADEUGRCHUNIRLITALVALTULUXMLTNLDNORPOLPRTROUSVKSVNESPSWECHEGBR
Watch-outs

Things to keep in mind

Risks and trade-offs to weigh before adopting Align X-ray Insights.

  • Automation bias is the central risk: the vendor itself insists the software must never be relied on alone to make or confirm a diagnosis, yet colour-coded overlays are persuasive and easy to accept without a second look
  • De-skilling over time, as a clinician who stops reading radiographs unaided may lose the habit of spotting what the model was not trained to flag
  • Findings the model does not report can read as an all-clear; the vendor lists no sensitivity figures per detection and warns that available detections vary between markets
  • Using the tool outside its stated limits is a real hazard: it is contraindicated on primary or mixed dentition, on supernumerary teeth, and for periodontal assessment
  • Showing AI overlays chairside builds trust, which cuts both ways: a confident visual can push a patient towards treatment acceptance faster than the evidence warrants
  • Data governance is under-documented for patient imaging, with no hosting jurisdiction, no quantified retention period, no customer data processing agreement and no security certification published
  • Practice dependency: the tool is a monthly subscription tied to Align's ecosystem, and the iTero-integrated plan deepens that lock-in
Setup

Setup & Integrations

Technical difficulty

Low on the Basic plan: an account, a payment method and a browser are enough, and radiographs are uploaded manually from the first day. Moderate on the Pro plans, where automatic retrieval from the practice server has to be configured; Align quotes ten to thirty days and gives Basic access free meanwhile. The iTero-integrated plan adds nothing to install, only chairside access through MyiTero and compatible scanners. Nothing is deployed on the workstation, and no developer work is possible or required, since there is no API.

Deployment

Web app

Integrations

ITero

Supported languages

English
Company

Behind Align X-ray Insights

Company name
Align Technology, Inc.
Founded
03/04/1997
Country of origin
🇺🇸 United States
Headquarters
2820 Orchard Parkway, San Jose, California 95034
UBO
INFORMATION_NOT_FOUND
UBO country
INFORMATION_NOT_FOUND
Domain registrar country
🇺🇸 United States
Support contact

Social

Official links

Resources

All the official URLs gathered for verification and reference.

FAQ

Frequently asked questions

What is Align X-ray Insights intended for?
It is a diagnostic support system for radiographic image data of the orofacial system. It uses artificial intelligence to detect pathologies and non-pathological structures, and it is intended to be used by dentists in a professional dental environment on patients with a permanent dentition. Align states it must be used together with the doctor's own evaluation and never relied on alone to make or confirm a diagnosis.
Which radiographs and which findings does it handle?
It analyses panoramic, periapical and bitewing radiographs. Eleven findings are covered: caries, periapical radiolucencies, periodontal bone loss, calculus, fillings, crowns, bridges, implants, root-canal fillings, impacted teeth, and the proximity of lower molars to the mandibular canal. The active detections differ by image type, and available detections vary between markets.
Where is it approved?
Align states the device falls under the Medical Device Directive in the European Union, the United Kingdom and Switzerland, and that it is cleared in Canada. The site's own country selector lists thirty-one countries, the twenty-seven European Union member states plus Norway, Switzerland, the United Kingdom and Canada.
Are there contraindications?
Yes, three are published. The software is contraindicated for radiographs with supernumerary teeth, for radiographs showing primary dentition or a mix of primary and permanent dentition, and for assessing periodontal health, because it does not replace measuring periodontal probing depth.
How much does it cost and is there a free plan?
There is no permanent free plan. Three monthly subscriptions are published: Basic at EUR 149, Pro with iTero scanner integration at EUR 159, and Pro at EUR 179. All prices are monthly and quoted in euros.
How long is the free trial?
Sixty days on the Basic and Pro plans, and ninety days on the plan with iTero scanner integration. A payment method is required to activate the trial, and it can be cancelled at any time. On Pro, the Basic plan is free during the ten to thirty day setup period, then the Pro features are free for the rest of the introductory offer.
Does it need to be installed?
No. The software is reached through a web portal, so nothing is installed on the workstation. The Pro plans add automatic retrieval of radiographs and patient metadata from the practice server, which takes ten to thirty days to configure; the iTero-integrated plan also opens from the MyiTero portal and from iTero Lumina and iTero Element Plus Series scanners.
Is there an API or a mobile app?
Neither. No API documentation, developer portal or API subdomain could be found, and probes for an Apple App Store or Google Play listing returned nothing while control probes on known apps succeeded. Access is through the browser portal only.
Who is behind the product?
Align Technology, Inc., the manufacturer of Invisalign and the iTero scanners, incorporated in Delaware on 3 April 1997. The technology itself began as a 2017 idea from Professor Falk Schwendicke and Dr Joachim Krois of Charité – Universitätsmedizin Berlin, was incorporated as dentalXrai GmbH in 2020, and was acquired by Align in 2022.
What happens to patient data?
Align states it normally acts on the instructions of the treating clinician, who remains the patient's first point of contact. It becomes a controller in its own right in limited cases, including anonymisation or de-identification for research and development. No retention period is quantified, no hosting country is disclosed, and training AI models on customer data is never mentioned. A subprocessor list is published and linked from the privacy notice.
Conclusion

Should you pick Align X-ray Insights?

Align X-ray Insights sits in a category the directory sees rarely: a genuine regulated medical device rather than a productivity add-on. It reads the three radiograph types a general practice produces every day, marks eleven findings in colour on the image and on a tooth chart, and hands back a report the clinician confirms. Behind it stand a NASDAQ-listed manufacturer, an academic origin at Charité Berlin, and two peer-reviewed studies cited on the site. Prices are published, the trials are long, and the contraindications are stated plainly, which is more candour than most vendors offer.

The reservations are documentary rather than clinical. For a device that processes patient imaging, the published record is thin: no security or quality certification is claimed anywhere, no hosting country or region is disclosed, no customer data processing agreement is offered, and no retention period is quantified. The terms and privacy notice linked from the site are the group's generic consumer documents, and two legal links inside the sign-up flow lead to a 404 page served under an HTTP 200 status. The language selector promises five languages and delivers one. None of this makes the product unsound, but a practice with a procurement checklist will have to ask Align directly for what the website does not say.

The tool is worth evaluating for a practice in one of the thirty-one supported countries that already works with digital radiography, treats adults, and wants a standardised second reading plus a chairside visual to explain treatment. Practices doing paediatric dentistry, or expecting periodontal diagnosis from the software, should look elsewhere. The sixty-day trial costs nothing but a payment method, and it is the cheapest way to find out.