apeiron logo
Sales Automation · Customer Service

apeiron

White-label technology that lets insurers, broker pools and distribution networks build their own AI sales agents — one per insurance product. Each agent runs the full consultation, from needs analysis to a signature-ready application and its documentation.

Active GDPR compliant Contact Sales No public API Verified by Guidaio
Overview

What is apeiron?

apeiron is the product; Proscion is the company that sells it — a distinction the publisher makes explicitly on its own site. It is technology an insurer, a broker pool or a distribution organisation uses to build its own AI sales agents for insurance. The model is one agent per insurance product, as many as the organisation carries, and adding another is described as configuration rather than a new build.

Each agent runs a complete consultation. It takes down the customer's needs, compares the tariffs held in that organisation's portfolio, explains them in understandable language, carries the application through to signature-ready state, and documents the conversation in writing. The lines of business named on the site span motor, supplementary and private health cover, occupational pensions, life, liability, household, legal expenses, accident and disability insurance, among others. Agents are continuously available, handle any number of simultaneous conversations, and hand over to a human at any point — either because the customer asks or because the case warrants it — passing on the full conversation history.

The deployment is white-label throughout. Logo, colours, domain, assistant name and tone of voice belong to the partner; the end customer never sees the vendor. Underneath sit five modules on a shared data core: a multichannel conversation engine covering web chat, WhatsApp, email and voice; a tariff hub connecting to rating engines and policy conditions through BiPRO, native APIs and curated feeds; a compliance module producing the advice protocol and suitability check; analytics for funnel and tariff insight; and an orchestration layer for special cases such as underwriting escalation. A visual process builder lets teams assemble consultation flows that are validated and versioned, and an administration console gives a live view of sessions and conversions.

The vendor draws firm boundaries around itself. It is not an insurer and carries no risk, not a comparison portal, not a CRM and not a distributor: the distribution licence stays with the client, who sells under its own authorisation. The publisher gives 2 to 4 weeks as the typical time to a first agent in production, with onboarding support included, and describes the offer as complementary to human advisers rather than a replacement for them.

What it does

  • Capture a prospect's insurance needs in natural language instead of through a form
  • Compare the partner's own tariffs and explain terms, exclusions and clauses in plain words
  • Carry an application through to signature-ready state
  • Generate the advice documentation, IDD protocol and suitability statement automatically
  • Hand over to a human adviser with the full conversation context, on request or on the agent's own initiative
  • Let business teams build and version consultation flows visually, without code
  • Report sessions, conversions and workload in real time across every agent in the organisation
Audience

When to use apeiron / When not to

A quick filter to help you decide if apeiron is the right fit.

When to use apeiron

  • Insurers wanting to launch digital distribution under their own brand without building the technology in-house
  • Broker pools that must serve tens of thousands of attached brokers without breaking their existing workflow
  • Insurance intermediaries losing enquiries that arrive at night, at weekends or during peak campaigns
  • Sales and distribution leaders looking to reactivate portfolios that currently receive no active servicing
  • Compliance and regulatory teams that need every recommendation logged in an IDD-conformant, auditable trail

When not to use apeiron

  • Consumers looking for insurance advice directly — the product is only ever sold to organisations, never to end customers
  • Anyone without their own distribution licence, since agents sell under the client's authorisation and not the vendor's
  • Buyers wanting a comparison portal or a tariff catalogue: the vendor carries no risk and holds no products of its own
  • Teams looking for a CRM, a policy administration system or a portfolio manager — none of that is in scope
  • Small brokerages expecting self-service sign-up, published pricing or a free tier: everything runs through a sales conversation
Get started

How to use apeiron

A typical end-to-end flow, from setup to results.

  1. Request a demo through the contact form — a 30-minute session covering integration, compliance and return on investment
  2. Week 1, discovery: map objectives, the tariff universe and compliance requirements together with the business teams
  3. Weeks 1 to 2, brand and setup: white-label configuration, language-model tuning and tariff connection
  4. Build the consultation flows in the visual process builder, without code, validated and versioned
  5. Weeks 2 to 4, pilot operation: go live on one selected line of business or audience, iterating weekly
  6. Publish the agent under the partner's own brand and domain so the end customer stays in a familiar environment
  7. Connect the completed case back into the existing policy administration system through interfaces and BiPRO
  8. From week 4, scale out to further lines of business, channels and audiences with continuous tuning
  9. Add a further agent per product as configuration rather than a new development project
  10. Monitor sessions, conversions and workload in the apeiron console, reached by magic-link sign-in
Quick read

Pros & Cons

Pros

  • Complete white-label deployment: the partner keeps its brand, its domain and its customer relationship
  • Dense, explicitly documented regulatory coverage spanning IDD, VVG, BaFin requirements, GDPR, the EU AI Act and DORA
  • Data hosted in Germany with EU residency, and named sub-processors published in the privacy policy
  • Explicit commitment that inputs are not used to train models
  • Advice documentation and a sealed audit trail generated automatically rather than as an afterthought
  • Fast stated time to production — 2 to 4 weeks for a first agent, with onboarding support included
  • No system migration required: the completed case flows back through interfaces into existing systems

Cons

  • No pricing is published anywhere — no plans, no entry point, not even an order of magnitude
  • No terms and conditions are published, so the contractual framework cannot be reviewed before making contact
  • No free trial and no free plan are offered; every route in runs through a sales conversation
  • Compliance claims are self-declared, with no certificate number, certifying body or audit report published
  • No real partner is named, and the showcase relies on a demonstration brand the site itself calls fictional
  • Headline figures such as a 96% reduction in acquisition cost are given without method, scope or source
  • No public API, no developer documentation and no mobile application
Pricing

Pricing & Plans

No pricing information is published. The site carries no pricing page, and its ten-URL sitemap confirms that none exists. There is no free plan, no free trial and no published entry price, in any currency. The vendor describes the commercial model only in principle — the platform is purchased and the agents are then built with it — and directs every prospect to a 30-minute demonstration covering integration, compliance and return on investment. Onboarding support is stated to be included. Audit rights, availability commitments and exit assistance are said to be settled contractually rather than published. Prospective buyers should therefore expect a negotiated enterprise agreement and should request written terms early, since none are available for review beforehand.

Prices and plans listed above may evolve. Always check the official pricing page before subscribing.
Trust & Privacy

Data, GDPR & hosting

A consolidated view of how apeiron handles your data.

GDPR overview

Implementation is documented in detail. The privacy policy is drafted under Articles 13 and 14 and is dated 06/2026. It lists its legal bases — Article 6(1)(a), (b), (c) and (f), plus Article 9(2) for health data in an insurance context. No data protection officer has been appointed, the publisher stating that the thresholds of section 38 BDSG are not met; management is responsible and reachable at the general contact address. Only technically necessary cookies are used: none at all on the public pages, a session cookie only in the password-protected preview area, and no analytics, marketing or audience-measurement tools. Sub-processors are covered by Article 28 agreements and named. Data subject rights under Articles 15 to 21 are listed, and the competent supervisory authority is identified as the Bavarian State Office for Data Protection Supervision. The site declares itself GDPR-compliant.

Who owns the data?

Ownership depends on the role each party plays. For the website and for enquiries sent through the contact form, meusel.group GmbH is the controller under the GDPR. Once the platform is operated for an insurer or a broker pool, the roles reverse: processing is carried out on that partner's instructions under an Article 28 data processing agreement, and the partner becomes the controller. The publisher is then a processor and may only act within the mandate it has been given. Named sub-processors are IONOS SE in Germany for hosting and email, and Anthropic PBC in the United States for model services. No terms and conditions are published, so this is the only contractual framework visible before contact.

Reuse rights

The publisher states plainly that inputs are not used to train models, which removes the most common reuse of conversational data. There is no purely automated decision-making with legal effect within the meaning of Article 22 without safeguards; human staff accompany the conclusion of a sale. On the customer side, each consultation produces four artefacts the partner keeps and controls: a signature-ready application, the written advice documentation, the lead with its full conversation history, and a handover record for the team. These are passed through interfaces into the system the partner already uses, and existing portfolios stay where they are. Because no terms and conditions are published, nothing states what an end user may independently reuse.

Data retention & training

Retention summary
The publisher states a principle rather than a schedule. Personal data is kept only as long as it is needed for the relevant purpose, or for as long as statutory retention periods — commercial and tax law are the examples given — require. Once the purpose falls away, data is deleted or blocked. No numeric retention period is published for any category of data, including server logs, which are described only as stored temporarily. The two cookie-related lifetimes that are specified are short: the session cookie in the password-protected preview area expires when the browser closes, and the language-switch entry in session storage expires when the tab closes. Buyers who need committed retention periods will have to obtain them contractually, since none appear on the site.
Trains on customer data
No
Subprocessors disclosed
Yes
DPA available
Yes
GDPR contact

Hosting summary

The publisher states that servers are located in Germany, at a Berlin site, and claims EU data residency. Hosting and email infrastructure are provided by IONOS SE in Montabaur, Germany, named as a sub-processor in the privacy policy. AI model services are provided by Anthropic PBC in San Francisco, United States, which is the one processing chain that leaves the European Union. Any transfer outside the EU or EEA is said to take place only where an adequacy decision applies or appropriate safeguards, in particular EU standard contractual clauses, are in place; where possible, the publisher states that data is processed exclusively within the EU. For clients assembling a DORA information register under Article 28(3), the vendor undertakes to supply the German server location, a description of the service provided and named contact persons. The German hosting claim is consistent with the site's own infrastructure, which resolves to an IONOS address in Berlin. The jurisdiction governing the relationship is German, and the German-language legal texts are the binding versions.

Hosting countries
🇩🇩 Germany
Hosting regions
EU
Watch-outs

Things to keep in mind

Risks and trade-offs to weigh before adopting apeiron.

  • Compliance conformity is entirely self-declared: no certificate number, certifying body or audit report is published, and the BSI C5 criteria are only described as considered and attestable on request
  • Performance claims such as a 96% lower acquisition cost or four minutes from enquiry to application come with no method, scope or source, and the dashboard figures shown are labelled as illustrative
  • The legal entity was registered in February 2022 under the name wenfinity GmbH and renamed in March 2023; the Proscion brand and the apeiron product are more recent, so the company age does not date the product
  • With no published terms and conditions, liability, audit rights, availability commitments and exit assistance cannot be assessed before entering a sales process
  • Delegating regulated advice to an autonomous agent shifts responsibility without shifting the licence: the distribution authorisation, and the liability attached to it, stay with the client
  • The site states it names no real partner, yet its demonstration link leads to a live site operated by a third-party company — a small internal contradiction worth clarifying
  • Health data can be processed in supplementary health insurance dialogues, which places these conversations in a special category under Article 9 GDPR and raises the stakes of any misconfiguration
Setup

Setup & Integrations

Technical difficulty

Low for the client's engineering team, moderate for its business and compliance teams. The vendor's principle is configuration rather than development: consultation flows are built visually, without code, and each additional product agent is configuration rather than a new build. No system migration is required, since completed cases flow back through interfaces and BiPRO into existing policy systems and portfolios stay in place. A first agent is stated to reach production in 2 to 4 weeks across four phases, with onboarding support included. The real prerequisites are organisational: a distribution licence, a defined tariff universe and available compliance staff.

Deployment

Web app

Integrations

BiPRO WhatsApp

Supported languages

GermanEnglish
Company

Behind apeiron

Company name
meusel.group GmbH
Founded
17/02/2022
Country of origin
🇩🇩 Germany
Headquarters
Zeppelinstraße 2, 82178 Puchheim, Germany
UBO
INFORMATION_NOT_FOUND
UBO country
INFORMATION_NOT_FOUND
Domain registrar country
INFORMATION_NOT_FOUND
Legal contact
Support contact

Social

Official links

Resources

All the official URLs gathered for verification and reference.

FAQ

Frequently asked questions

Who publishes apeiron?
meusel.group GmbH, based at Zeppelinstraße 2 in Puchheim near Munich, Germany, trading under the brand Proscion. Proscion is the company; apeiron is the product it builds.
Does the end customer ever see the vendor?
No. The deployment is white-label throughout: the brand, domain, assistant name, colours and tone of voice belong to the partner, and the vendor states it appears nowhere in the customer journey.
Is this an insurer or a comparison portal?
Neither. The publisher carries no risk, develops no insurance product of its own, holds no independent tariff catalogue and does not sell on its own account. Agents work only with the tariffs the client already carries.
What does a completed consultation produce?
Four things: a signature-ready application, the written advice documentation, the lead with its full conversation history, and a handover record for the partner's team.
Can a customer reach a human being?
Yes. The customer can ask for a person at any time from the header, and the agent also hands over on its own initiative when the case calls for it, passing on the complete conversation context.
Where is the data hosted?
On servers in Germany, at a Berlin location, with EU data residency claimed. Hosting and email are provided by IONOS SE in Montabaur, Germany; AI model services come from Anthropic PBC in the United States.
Are conversations used to train AI models?
No. The privacy policy states that inputs are not used to train models, without attaching conditions to that commitment.
How long does it take to go live?
The publisher gives 2 to 4 weeks as typical for a first agent in production, across four phases: discovery, brand and setup, pilot operation, then scaling.
What does it cost?
No price is published. There is no pricing page, no free plan and no free trial; the entry point is a demonstration request and a negotiated contract.
Is there an API or a mobile app?
Neither is published. The interfaces the site mentions are connections into the partner's existing systems and into tariff sources through BiPRO, not a public developer API.
Conclusion

Should you pick apeiron?

apeiron is an unusually well-defined product. It makes one promise — AI agents that carry an insurance consultation from first question to signature-ready application — for one market, German and EU-regulated insurance distribution, under one commercial model, white-label and contracted. The technical and regulatory material behind that promise is detailed and internally consistent: five named modules on a shared data core, a visual flow builder, connection through BiPRO into existing policy systems, servers in Germany, named sub-processors, and an explicit undertaking not to train models on customer inputs. The boundaries are drawn just as carefully; the vendor states plainly that it is not an insurer, not a comparison portal, not a CRM and not a distributor.

What is missing is everything commercial. There is no pricing page, no terms and conditions, no free trial and no verifiable customer reference. The regulatory badges — EU AI Act, GDPR, BaFin, BSI IT-Grundschutz, IDD, the European Accessibility Act, DORA — are self-assessments carrying no certificate number and no certifying body, and the showcase runs on a demonstration brand the site itself describes as invented. The publisher is young and very small, and the legal entity behind it was registered in 2022 under a different name and a broader software purpose, so its age says little about the maturity of this product.

That combination suits a particular kind of buyer: an insurer or broker pool prepared to evaluate a supplier directly, ask for the contract and the evidence, and judge the platform in a pilot. It is a poor fit for anyone hoping to compare options on published prices or to start without a conversation.