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Customer Service · No Low Code

Chunky

Chunky is a no-code AI chatbot builder for small teams: it trains on your PDFs, crawled website pages or Google Sheets, then handles repetitive customer questions through a one-line embedded widget or a shareable public link.

Active GDPR compliant Free plan Freemium No public API 18+ Verified by Guidaio
Overview

What is Chunky?

Chunky is a no-code chatbot builder that turns content you already own into a conversational assistant. The site pitches it as "The easiest AI chatbot builder you'll ever try" and promises a working bot in minutes.

Training accepts three sources: PDFs you upload, a website URL the bot crawls on its own, and a linked Google Sheet. "Train your agent by uploading PDFs or just inputting your website URL. Your bot will scrape the website and learn by itself." Under the hood, the site states that "It uses the ChatGPT API and Embeddings provided by OpenAI", and a blog post on the site names gpt-3.5-turbo alongside instruction embedding.

Once trained, a bot can be published two ways: as a widget embedded on your site with a single line of code, or as a shareable public link, which is handy for testing or for internal use on your own documentation. The chat window carries your branding through its name, icon and colours. An analytics dashboard for reviewing conversations is included on every tier, the free one included, and the site claims coverage of close to 95 languages on the training data as well as in the answers.

Pricing is freemium and deliberately low. A permanent free plan gives 2 chatbots and 100 messages a month, then come Hacker at 9 USD a month, Growth at 19 USD, and Enterprise on quote. From the Hacker tier upwards, training PDFs and URLs are unlimited and the widget can be embedded on any number of websites. Support is advertised as coming straight from the founders.

A separate free tool, Chat With Website, lets you try the idea without an account: point it at up to three URLs and chat with them. The page is explicit about the limit, warning that "we only scrape the exact urls you put in here, we don't scrape recursive".

The boundaries are just as clear. There is no public API and no developer documentation, no mobile app, and no helpdesk integration named on the site. The publisher is the Belgian company Purple Panda BV, and the product has been online since February 2023.

What it does

  • Train a chatbot on content you already own: uploaded PDFs, a website URL or a linked Google Sheet
  • Answer visitors' frequently asked questions automatically
  • Crawl a website you point it at and let the bot index it by itself
  • Embed the chatbot on a website with a single line of code
  • Share a public link to the bot for testing or for internal use
  • Customise the chat window's name, icon and colours to match your branding
  • Track conversations in an analytics dashboard
Audience

When to use Chunky / When not to

A quick filter to help you decide if Chunky is the right fit.

When to use Chunky

  • Small businesses that want to deflect repetitive questions without hiring a technical team
  • Solo founders and indie makers on a tight budget: the Hacker tier costs 9 USD per month for 3 chatbots and 1,000 messages
  • Online shops and brochure sites that need a support widget added with a single line of code
  • Support teams drowning in FAQs that are already documented in PDFs or on their own website
  • Multilingual sites: Chunky claims close to 95 languages, on training data as well as on the answers

When not to use Chunky

  • Developers who need a public API: the site publishes no API and no developer documentation
  • High-traffic websites: message allowances stay low at every tier, at 100, 1,000 and 2,500 messages per month
  • Regulated organisations that require a published DPA, named subprocessors or a declared hosting jurisdiction, none of which is offered
  • Support teams who want the bot inside a helpdesk suite: no first-party helpdesk integration is named on the site
  • Anyone looking for phone, social messaging or mobile app channels: only a web widget and a public link exist
Get started

How to use Chunky

A typical end-to-end flow, from setup to results.

  1. Try the idea first without an account: the free Chat With Website tool chats with up to three URLs you paste in
  2. Create a free account on the Chunky app, with no credit card required
  3. Decide which material the bot should rely on: your website, your PDFs, or a Google Sheet
  4. Create a chatbot and feed it by uploading PDFs, entering a URL, or linking a Google Sheet
  5. Let the bot crawl and index the source you provided
  6. Customise the name, icon and colours so the chat window matches your branding
  7. Test the bot through the shareable public link
  8. Embed the widget on your website with a single line of code
  9. Track the conversations in the analytics dashboard
  10. Close the gaps you spot by retraining the bot on additional sources
Quick read

Pros & Cons

Pros

  • Permanent free plan, with no credit card required
  • No-code set-up, advertised as taking a few minutes
  • Very low paid entry point, at 9 USD per month
  • Unlimited training PDFs and URLs, plus embedding on unlimited websites, from the 9 USD tier
  • Support advertised as direct access to the founders: "Have an issue? Talk straight to the founders and get your issue resolved fast."
  • Broad language coverage, close to 95 languages
  • Publisher established in the EU, with a privacy policy written around the GDPR

Cons

  • Low message allowances at every tier: 100, 1,000 and 2,500 messages per month
  • Inconsistency published on the pricing page: the Growth tier (19 USD) advertises 2 chatbots, one fewer than the Hacker tier (9 USD), which advertises 3
  • No terms and conditions at all: /terms returns a 404 and the page is absent from the sitemap
  • No hosting country or region announced, no published DPA, no named subprocessor and no certification
  • Blurred publisher identity: the pages show Chunky, Purple Panda BV and getChunky.io Inc. in turn, no postal address appears anywhere, and support answers on a third-party domain (blackbearlabs.ai)
  • No public API, no developer documentation and no first-party helpdesk integration named on the site
  • Signs of a frozen site: a 2024 copyright line in the footer, policies unchanged since March 2023 and a blog stopped at two articles
Pricing

Pricing & Plans

Chunky offers a permanent free plan, marketed as Free forever, at no cost. The lowest paid entry point is the Hacker tier at 9 USD per month, followed by Growth at 19 USD per month, while the Enterprise tier is quoted on request. No time-limited free trial, no annual billing option and no euro-denominated rate are advertised.

Free forever - 0 USD/month
  • 2 chatbots
  • 100 messages per month
  • analytics dashboard
  • personal onboarding
  • customisable appearance
  • 5 training PDFs
  • 15 training URLs
Growth - 19 USD/month
  • 2 chatbots as published on the pricing page
  • 2
  • 500 messages
  • analytics dashboard
  • customisable appearance
  • unlimited PDFs
  • unlimited URLs
  • embed on unlimited websites
Enterprise - on quote
  • "Need more? contact us."
Prices and plans listed above may evolve. Always check the official pricing page before subscribing.
Trust & Privacy

Data, GDPR & hosting

A consolidated view of how Chunky handles your data.

GDPR overview

The privacy policy addresses the GDPR at length. The publisher describes its dual role as data controller and data processor, lists its legal bases (consent, performance of a contract, public-interest research and statistics, already public data) and enumerates eight rights for EEA residents: withdrawing consent, access, rectification, objection, restriction, erasure, portability and lodging a complaint with a supervisory authority. Transfers outside the EU are limited to explicit consent or cases provided for by the GDPR, a separate CCPA section covers California, requests go through a DSAR form, and the privacy contact is finance@purplepanda.be. Gaps remain: no Article 27 representative and no DPO are named, though the publisher is established in Belgium so Article 27 does not apply; no DPA is published, no subprocessor is listed and no hosting country is announced. The document is stated as effective 7 March 2023 and never claims compliance outright.

Who owns the data?

Chunky publishes no terms and conditions at all, so the privacy policy is the only contractual document available. The publisher acts as both data controller and data processor depending on context; for the information you submit through the service it is a processor: "We do not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your instructions." Signing a data processing agreement makes you the controller. The policy also allows sharing with Service Providers, who are never named, and warns that your account and personal information would likely be transferred in a merger, acquisition or sale of assets.

Reuse rights

Because no terms and conditions are published, no licence clause governs the content you upload, and the question of what the publisher may do with your material is simply left open. What the privacy policy does settle is narrower. You may delete some of your personal information directly from the service, but the publisher keeps an unmodified copy for as long as its own obligations require, and it reserves the right to keep exploiting derivatives afterwards: "We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally." On the other side of the ledger it commits that "We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties." Nothing on the site states whether customer data is used to train models, in either direction.

Data retention & training

Retention summary
Retention is tied to the life of your account and to the publisher's legal obligations. The privacy policy lists cumulative criteria, namely legal obligations, an active account, performance of the agreements and resolution of disputes, and states that personal information is deleted once the retention period expires. It also warns that the associated rights stop applying at that point: "Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period." If you delete data yourself, an unmodified copy may still be kept, and aggregated derivatives may go on being used in a non-identifying form. No figure is ever published: not a number of days, months or years.
GDPR contact

Hosting summary

No hosting jurisdiction is announced. The site names no country, no region, no cloud provider and no subprocessor: the privacy policy refers to Service Providers without ever listing them, and there are no terms and conditions to fill the gap. What can be established is that the publisher, Purple Panda BV, is established in Belgium and therefore inside the EU, and that the policy frames transfers outside the EU narrowly: "The transfer of your Personal Information to countries outside the European Union will be made only if you have explicitly consented to it or in the cases provided for by the GDPR and will be processed in your interest." On security the commitment stays generic: "We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure", backed by reasonable administrative, technical and physical safeguards, with an explicit statement that no absolute security can be guaranteed. Network-level observations about where the domain resolves are not contractual commitments and must not be read as the place where customer data is stored.

Watch-outs

Things to keep in mind

Risks and trade-offs to weigh before adopting Chunky.

  • A bot trained on an outdated website will serve stale information with complete confidence
  • Answers are generated by a language model: invention is possible, and the site advertises no guardrail and no source citation
  • With no terms and conditions published, the contractual framework for professional use is incomplete
  • Uploading internal PDFs means handing documents to a service whose hosting location is not announced
  • Crawling your own site can pull in pages never meant for the public, if they happen to be reachable
  • Message allowances are low: a traffic spike can silence the bot in the middle of the day
  • Handing the FAQ to a bot can erode a support team's first-hand feel for what customers actually struggle with
Setup

Setup & Integrations

Technical difficulty

Very low. Chunky is advertised as no-code, with a bot running in a few minutes: training happens by uploading PDFs or typing a URL, with nothing to configure, and there is no API to integrate, so no development work at all. The only step that touches technical ground is pasting a single line of code into your website, and even that can be avoided by sharing the public link to the bot instead. The free account requires no credit card, so nothing has to be provisioned beforehand.

Deployment

Web appPlugin

Integrations

OpenAI Google Sheets
Company

Behind Chunky

Company name
Purple Panda BV
Founded
09/02/2023
Country of origin
🇧🇪 Belgium
UBO
INFORMATION_NOT_FOUND
UBO country
🇧🇪 Belgium
Domain registrar country
🇩🇩 Germany
Support contact
Official links

Resources

All the official URLs gathered for verification and reference.

Compare

Alternatives

Tools that compete with or complement Chunky.

I IBM Watson AssistantD Dialogflow
FAQ

Frequently asked questions

What data can I train a Chunky chatbot on?
Three sources are supported: PDFs you upload, a website URL that the bot crawls on its own, and a linked Google Sheet.
Which technology powers Chunky?
The site states that Chunky uses the ChatGPT API and the embeddings provided by OpenAI. A blog post on the site names gpt-3.5-turbo together with instruction embedding.
Where can I publish the chatbot?
Two ways are offered: a shareable public link to the bot, or a widget embedded on your website with a single line of code.
Can I change the way the chatbot looks?
Yes. The bot's name, icon and colours can all be customised so the chat window matches your site's branding.
How many languages does Chunky handle?
The site claims close to 95 languages, covering the training data as well as the answers. No individual language is named anywhere on the site.
Is there a free plan?
Yes, and it is permanent. The Free forever tier includes 2 chatbots and 100 messages per month, with no credit card required.
How much does the cheapest paid plan cost?
The Hacker tier costs 9 USD per month and includes 3 chatbots, 1,000 messages, and unlimited training PDFs and URLs.
Can I try Chunky without creating an account?
Yes. The free Chat With Website tool lets you chat with up to three URLs. The page warns that only the exact URLs you enter are scraped, with no recursive crawling.
Does Chunky provide an API?
No. The site publishes no API and no developer documentation, and there is no such page in its sitemap.
Where is the data hosted, and who publishes Chunky?
No hosting country or region is announced anywhere on the site. The privacy policy names the publisher as Purple Panda BV, a Belgian company.
Conclusion

Should you pick Chunky?

Chunky does one thing and makes no secret of it: it trains a chatbot on content you already own and drops it onto your website. That narrow scope is why the product feels simple, and it is also why the price is what it is, with a permanent free tier and then 9 USD a month for unlimited training PDFs and URLs across an unlimited number of websites. For a small business, a freelancer or a two-person support team fielding the same questions every day, the arithmetic is hard to argue with.

The reservations are less about the product than about what surrounds it. Data governance is thin: there are no terms and conditions at all, no postal address, no announced hosting jurisdiction, no published DPA and no named subprocessor. The privacy policy carries the entire contractual weight on its own, and it has not moved since March 2023. Publisher identity is just as blurred, with Chunky in the footer, Purple Panda BV in the policies, getChunky.io Inc. under the free tool and support answering from a third-party domain, and no page anywhere explaining how these entities relate. The pricing page even contradicts itself, since the 19 USD Growth tier advertises fewer chatbots than the 9 USD Hacker tier.

Freshness signals are weak too: a 2024 copyright line, policies from 2023, a blog that stopped at two posts. The service was technically operational when we checked, so this is not an abandoned product, but it is one to test before committing. Use the permanent free tier, or the no-account Chat With Website demo, to judge answer quality on your own material, and keep genuinely sensitive documents out of it until the hosting question gets an answer.