CloudEagle.ai
CloudEagle.ai is an enterprise platform that brings SaaS, AI and identity governance under one command centre. It discovers shadow AI and unmanaged apps outside SSO, reclaims unused licences, automates access reviews and centralises contracts and renewals.
What is CloudEagle.ai?
CloudEagle.ai is an enterprise governance platform that presents itself as one command centre for SaaS, AI and identity. It is built by Cloudeagle, Inc., based in Los Altos, California, founded in 2021 by Nidhi Jain and backed by Y Combinator's W22 batch. The premise is that applications, identities and AI agents now multiply faster than the controls meant to cover them, and that the answer is a single system of record rather than five disconnected tools.
The product is sold as five modules. AI Governance discovers shadow AI, controls usage, scores vendor risk and enforces policy through a Secure Browser layer. SaaS Management handles licence tracking and harvesting, contract management with AI-extracted metadata, and application rationalisation. SaaS Security and Compliance covers shadow IT, over-privileged users, non-human identities and access reviews. Identity Governance provides a self-service app catalogue, zero-touch joiner-mover-leaver flows and automated access requests. SaaS Procurement adds price benchmarking, buying guides, intake workflows and a renewal calendar.
What distinguishes the discovery engine is that it does not rely on single sign-on alone. A proprietary application catalogue called SaaSMap correlates signals from SSO, finance systems, HRIS, firewalls, CASB tools such as Zscaler and CrowdStrike, and an optional browser extension. Token consumption for Claude, ChatGPT, Cursor and Gemini is read through direct API connections, so no plugin or endpoint agent is needed for spend tracking; the extension is a separate, optional deployment used for shadow AI discovery and prompt-level enforcement. Enforcement defaults to a soft redirect that offers an approved alternative, with hard blocking available through Palo Alto but presented as optional. Autonomous agents branded EagleEye monitor the environment continuously and act on anomalies.
The vendor claims more than 500 direct integrations, a thirty-minute onboarding, a 95 percent reduction in excessive privileges, 80 percent faster access reviews and 50 billion dollars of SaaS spend analysed. Named customers include RingCentral, Automation Anywhere, Shiji, Rec Room, ICEYE and Treasure Data, and the company has been cited in the Gartner Magic Quadrant for SaaS Management Platforms in 2025 and 2026. Pricing is never published: every module routes to a personalised demo.
What it does
- Discover every SaaS and AI application in use, including the ones adopted outside SSO
- Track AI token consumption and cost per user, per team and per tool
- Redirect or block employees from unapproved AI tools before company data is entered
- Reclaim unused licences and eliminate duplicate or overlapping applications
- Automate employee onboarding and offboarding, revoking every access at departure
- Run auditable access reviews with deprovisioning evidence attached automatically
- Centralise contracts with AI-extracted renewal dates and ninety-day alerts
When to use CloudEagle.ai / When not to
A quick filter to help you decide if CloudEagle.ai is the right fit.
When to use CloudEagle.ai
- IT and IT operations teams drowning in access tickets and spreadsheet-based app inventories
- Security leaders and CISOs who need defensible governance over AI tools, agents and non-human identities
- Procurement and sourcing managers negotiating renewals who want peer pricing benchmarks behind them
- Finance and FinOps teams that need SaaS and AI spend attributed back to the teams generating it
- IT asset managers and compliance officers preparing SOC 2, ISO or GDPR access-review evidence
When not to use CloudEagle.ai
- Individuals and freelancers: the service is stated to be intended for use by enterprises
- Small teams with only a handful of applications, where the platform has almost nothing to govern
- Buyers who need a published price before talking to sales, since no figure appears anywhere on the site
- Developers looking for a documented public API to build on, as none could be found
- Organisations requiring EU data residency, as processing is stated to happen mainly in the United States
How to use CloudEagle.ai
A typical end-to-end flow, from setup to results.
- Request a personalised demo, or sign up for the free trial with a business email address
- Connect your single sign-on provider, such as Okta or Microsoft Entra, as the first identity source
- Connect the finance system and HRIS so spend and headcount can be cross-referenced with app usage
- Optionally add a CASB or firewall feed, such as Zscaler or CrowdStrike, to widen discovery beyond SSO
- Deploy the optional browser extension if you want shadow AI discovery and prompt-level enforcement
- Let SaaSMap build the real-time inventory of every SaaS and AI application in use
- Set your AI usage policy, choosing soft redirection by default or hard blocking where justified
- Launch access reviews and licence harvesting to remove excessive permissions and unused seats
- Import contracts so renewal dates, owners and spend are extracted and the renewal calendar fills itself
- Wire approvals and access requests into Slack so employees stop raising tickets
Pros & Cons
Pros
- Covers five domains that are usually bought separately: AI, SaaS, security, identity and procurement
- Discovery reaches beyond SSO, using browser, firewall, CASB and finance signals
- AI token spend is tracked through direct APIs, with no plugin or endpoint agent required
- More than 500 direct integrations, with custom integrations stated to carry no additional cost
- Fast onboarding is claimed at thirty minutes, with a usable inventory in the first session
- Analyst recognition across the 2025 and 2026 Gartner Magic Quadrant, GigaOm Radar and ISG Buyers Guide
- Customer data ownership is stated plainly in the terms, and the company certifies under the EU-US DPF
Cons
- No published pricing at all: the pricing page shows five modules and a demo button, never a figure
- No permanent free plan, and the free trial requires a business email with no stated duration
- No public API documentation could be found, on the site, in the sitemap or on any subdomain
- No mobile application, and the interface and site are English-only with no language switcher
- No data processing agreement, no subprocessor list and no Article 27 EU representative published
- Personal data is processed mainly in the United States, with no EU hosting option announced
- Headline savings and efficiency figures are vendor claims with no published methodology
Pricing & Plans
There is no permanent free plan and no public price point. The pricing page presents the five modules and routes each of them to a personalised demo, without a single amount or currency anywhere on the site. A free trial is offered, along with a free audit of the SaaS stack, but no duration is stated and a business email is required. Pricing is arranged per module by quotation, and the integrations are advertised as carrying no additional cost. The commercial terms indicate invoicing against an order form, payment within thirty days, and interest on overdue amounts.
- shadow AI detection
- AI usage control
- app risk scoring
- browser
- Zscaler and CrowdStrike correlation
- centralised AI inventory
- EagleEye assistant. Price on quotation.
- shadow AI and IT detection
- privileged access management
- automated access reviews
- real-time audit trails
- risk scoring. Price on quotation.
- zero-touch onboarding and offboarding
- self-service app catalogue over Slack
- audit-ready access logs
- time-based access
- SCIM and non-SCIM apps. Price on quotation.
- licence tracking
- contract management with AI metadata extraction
- auto-updated renewal calendar
- licence reclamation
- SaaS budgeting. Price on quotation.
- price benchmarking
- buying guides
- Slack
- Coupa and CLM integrations
- negotiation advisory
- intake-to-procurement workflows
- renewal management. Price on quotation.
Data, GDPR & hosting
A consolidated view of how CloudEagle.ai handles your data.
GDPR overview
Implementation is real but partial. CloudEagle certifies to the US Department of Commerce under the EU-US Data Privacy Framework, its UK Extension and the Swiss-US Data Privacy Framework, submits to FTC enforcement, and accepts the recourse of the European data protection authorities, the UK ICO and the Swiss FDPIC, with binding arbitration available. Transfers outside the EEA rely on the European Commission's standard contractual clauses, cited under Article 46. Data subject rights for EEA, UK and Swiss residents are set out in clause 8.5, and the policy was last updated on 1 May 2026. Three gaps stand out: no Article 27 EU representative is named, no data protection officer is designated, and no subprocessor list or data processing agreement is published. Privacy enquiries go to a single generic support address.
Who owns the data?
The customer keeps ownership. Clause 4.2 of the terms states that the licensee retains all right, title and interest in its own Licensee Data, defined as any non-public data it supplies. In exchange, clause 4.5 grants CloudEagle a non-exclusive, transferable, sublicensable, worldwide and royalty-free licence to use, copy, modify and perform that data, but only as reasonably required to operate and provide the service. CloudEagle may separately collect and analyse usage and performance data to improve the software, and may disclose it only in aggregated or de-identified form, excluding customer confidential information. Feedback is treated as non-confidential under a perpetual licence, and customer names and logos may be used as commercial references.
Reuse rights
Customers may reuse their own data freely: nothing in the agreement requires CloudEagle's permission to export, analyse or repurpose it, and clause 8.3 simply asks the customer to warrant that it holds the rights to the data it uploads. After termination, clause 3.4 keeps Licensee Data available for a sixty-day window before deletion, which is the practical deadline for retrieving anything needed. The restrictions run the other way: it is CloudEagle's own software, documentation and services that may not be copied, redistributed or republished beyond what clause 4.1 allows. Individuals in the EEA, the United Kingdom and Switzerland additionally hold access, rectification, erasure and portability rights.
Data retention & training
Hosting summary
The privacy policy states that personal data is processed mainly in the United States, with transfers elsewhere permitted provided the recipient offers an adequate level of protection. For data leaving the EEA, the company relies on the European Commission's standard contractual clauses, cited under Article 46, and it certifies under the EU-US Data Privacy Framework, the UK Extension and the Swiss-US framework. The terms commit to reasonable and appropriate technical and organisational security measures, proportionate to the nature of the data. What is not said matters as much. No cloud region, hosting provider or data centre is named anywhere in the published documents, and no subprocessor list is available. Network observation shows the site served behind a content delivery network and an application endpoint on a United States cloud region, but these are infrastructure signals rather than vendor commitments, and a CDN node is not a storage location. Organisations requiring EU data residency should ask directly, as no such option is announced.
Things to keep in mind
Risks and trade-offs to weigh before adopting CloudEagle.ai.
- This is employee monitoring: with the extension active, visited URLs, prompts and personal accounts come into view, and the privacy policy says so explicitly
- Scope creep is easy: a tool deployed for AI security can quietly become a productivity surveillance tool unless its purpose is written down and policed
- Concentrating every API key, service account and token in one inventory makes that inventory a high-value target
- Becoming the system of record for access turns the platform into a single point of failure for onboarding and offboarding
- Automated deprovisioning cuts legitimate access when a rule is badly calibrated, and the blast radius is the whole company
- Documenting compliance is not being compliant: dashboards and audit trails can create a false sense of safety among the people reading them
- Personal data processed mainly in the United States, with no published subprocessor list, is a question a data protection officer should raise before signing
Setup & Integrations
Technical difficulty
Low to moderate, and mostly organisational rather than technical. Nothing is installed on servers: the product is fully hosted, with pre-built connectors and guided onboarding, and the vendor claims first insights within thirty minutes. The real prerequisites are administrative rights on the identity provider, the HRIS and the finance system, which usually means coordinating three teams rather than configuring software. Deploying the optional browser extension across endpoints is the only step that touches user machines, and adding firewall or CASB feeds is optional.
Deployment
Integrations
Supported languages
Behind CloudEagle.ai
Fundraising
Social
Resources
All the official URLs gathered for verification and reference.
Alternatives
Tools that compete with or complement CloudEagle.ai.
Frequently asked questions
Do I need a browser plugin to track AI token consumption?
Does CloudEagle.ai hard-block unapproved AI tools?
Why use it if we already have a CASB or an LLM gateway?
How much does it cost?
Is there a free trial?
Who owns the data I put into the platform?
Where is my data processed?
How long is data kept?
Is there a public API or a mobile app?
What is the minimum age to use the service?
Should you pick CloudEagle.ai?
CloudEagle.ai is a serious enterprise play rather than a point tool. Its bet is that AI governance, SaaS management, identity governance and procurement are the same problem seen from four desks, and that a single inventory of applications, identities and contracts is worth more than four good tools that do not talk to each other. The discovery engine is the strongest part of the argument, because it deliberately looks past single sign-on to browser, firewall, CASB and finance signals, which is exactly where shadow AI hides. Tracking token spend through direct APIs, without forcing an agent onto every endpoint, is a genuinely pragmatic choice.
The weaknesses are mostly about transparency rather than capability. Nothing about the price is public, there is no self-service path, and evaluating the product means booking a call. More importantly for anyone with a European compliance obligation, the company publishes no data processing agreement, no subprocessor list and no Article 27 representative, while stating that processing happens mainly in the United States. Its own security attestations appear as footer badges rather than as documented claims: the pages named after SOC 2, ISO 27001 or HIPAA describe what the product does for its customers' audits, not what the vendor itself has certified.
For an organisation running hundreds of applications, with IT and security teams already in place and an AI adoption problem arriving faster than its policy, the platform addresses a real and expensive gap, and the named customers and analyst citations support that. For a smaller team, an individual, or anyone who needs a price before a conversation, it is not the right fit. Ask for the certification evidence and a data processing agreement early in the discussion.
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