eKonobar
Croatian point-of-sale system that pairs till software with SUNMI terminals for cafés, restaurants, hotels and shops. It handles fiscalised receipts, live stock and reporting, and adds an AI module that reads existing security cameras to alert staff.
What is eKonobar?
eKonobar is a Croatian point-of-sale and fiscal till system sold as a single package of software and hardware. It is built by eKonobar d.o.o. in Split, a company that describes itself as having come into existence in 2024, and it is aimed squarely at the Croatian market: every page, document and support channel is in Croatian.
The catalogue is organised in three layers. Programi is the till software itself. Moduli is a set of four named building blocks that customers assemble to taste: an ordering and order-management system, automated stocktaking with accounting and reporting, automatic purchase orders with live stock synchronisation, and a smart payment system that can split a bill. Uređaji and Dodaci cover the hardware, a range of SUNMI terminals including the D3 PRO, T3 PRO MAX, V2s, V3 MIX, L2s PRO and the S2 SCALE with a built-in weighing plate, plus cash drawers, kitchen printers, 2D scanners, POS keyboards and order-display screens.
The artificial intelligence in the product is a layer of capabilities rather than a separate purchase. The most concrete piece is what the company calls its AI module, described at length in a July 2025 article on its own blog. It runs computer vision over cameras already installed in the venue, recognises guest gestures and movement such as sitting down, raising a hand or leaving a table, and pushes an immediate notification to the waiter responsible, including onto a smartwatch through the eKonobar Watch App. It then measures the delay between alert and service, which feeds staffing and peak-period analysis in a companion eKonobar Owner App. Elsewhere the company credits AI with automated upsell suggestions intended to raise average order value, and with sensor-driven stock tracking that removes manual counting.
Practically, eKonobar sells a service as much as a licence. The team installs the system anywhere in Croatia, trains the staff on site, and advertises support twenty-four hours a day, seven days a week. The till is stated to keep working offline and to resynchronise once the connection returns. Nine verticals are addressed, from cafés and restaurants to hotels, fast food, hair salons, butchers, cinemas, stadiums and concerts.
What it does
- Take orders and take payment on fixed or handheld terminals
- Issue fiscalised receipts that meet Croatian legal requirements
- Let guests browse, order and pay from the table, or call a waiter with one tap
- Alert staff through the till, a smartwatch, an earpiece or a vibrating pager
- Detect from existing cameras that a table needs attention, such as a guest sitting down, raising a hand or leaving
- Track stock in real time and fire purchase orders to suppliers automatically
- Produce sales reports and push the figures through to the customer's accounting service
When to use eKonobar / When not to
A quick filter to help you decide if eKonobar is the right fit.
When to use eKonobar
- Café and restaurant owners in Croatia who need a till that is already aligned with Croatian fiscalisation rules
- Venue operators with high table turnover, where the AI camera module can cut the time it takes staff to notice a waiting guest
- Butchers and small food retailers who need weighing, payment and receipt printing on a single terminal
- Businesses that would rather buy software and hardware from one supplier, with on-site installation and staff training included
- Operators working in places with unreliable connectivity, since the system is advertised as continuing to work offline and syncing later
When not to use eKonobar
- Businesses outside Croatia: the interface, the documentation, the support and the fiscalisation logic are all Croatian, and the site has no English version
- Buyers who want to compare a price before speaking to a salesperson, because no figure of any kind is published
- Technical teams that need to integrate a till through an API, as no product API or developer documentation exists
- Organisations whose procurement requires a signed DPA, a named subprocessor list or a written commitment on where data is stored
- Anyone hoping to sign up, trial or download the product without a sales conversation, as every path leads to a quote request
How to use eKonobar
A typical end-to-end flow, from setup to results.
- Start from the contact page and request the free consultation, since there is no self-service sign-up or trial download
- Describe your venue and your volumes so the team can work out which modules apply
- Choose a package from the Basic, Advanced and Enterprise tiers, or ask for a bespoke configuration
- Pick the SUNMI terminals and peripherals that suit the space, such as a weighing terminal for a butcher or handhelds for a terrace
- Receive and accept the personalised quote, as no price is published in advance
- Make sure the prerequisites are met, namely a stable internet connection and a compatible POS device
- Have the eKonobar team carry out the full installation on your premises, anywhere in Croatia
- Take the on-site staff training that comes with the installation
- If you want the AI module, point it at the cameras already installed rather than buying new equipment
- Use e-mail, phone or the contact page for support, which is advertised around the clock
Pros & Cons
Pros
- Software, hardware, installation and staff training come from a single supplier
- On-site installation anywhere in Croatia and support advertised twenty-four hours a day, seven days a week
- Croatian fiscalisation is handled by the vendor, which also publishes a dedicated article on the 2.0 reform
- Genuinely modular: three named tiers plus bespoke configurations, so small businesses can start narrow and grow
- The AI module reuses cameras already installed, so it needs no extra hardware investment
- Offline operation with later resynchronisation, which matters in venues with unstable connectivity
- Company identity is complete and consistent, matching across the footer, all three legal documents and the CARNET whois record
Cons
- No price is published anywhere: there is no pricing page, no figure and no range, so budgeting requires a sales call
- The site exists only in Croatian, with no English version declared or served
- No product API and no technical documentation, so the till cannot be integrated programmatically
- The privacy policy covers only the website and says nothing about the operational data the till processes, including camera footage
- None of the three legal documents carries an effective date or a version number
- Nothing is published about hosting location, named subprocessors or the availability of a data processing agreement
- The Google Play badge shown on every page points to a listing that returns a 404, and the structured data behind the site is an unfilled template quoting a Zagreb address and a placeholder phone number
Pricing & Plans
No price is published. eKonobar operates entirely on a quotation basis, and the company states plainly that the cost depends on the functionality chosen, the devices selected and the needs of the business, inviting prospects to make contact for a personalised offer. Across every page reviewed there is no monetary amount of any kind, in euros, kuna or otherwise. The vendor describes its entry-level packages qualitatively as affordable and expandable, but never attaches a figure. There is no permanent free plan and no free trial; the free consultation the site advertises is a sales appointment, not access to the product. Because no amount is published, and because a per-outlet or per-terminal charge would in any case fall outside the billing units this directory records, the starting price, currency and billing unit are all left empty. That reflects the vendor's disclosure, not a gap in research.
- Basic
- Advanced
- Enterprise
- Bespoke configuration tailored to the business
Data, GDPR & hosting
A consolidated view of how eKonobar handles your data.
GDPR overview
GDPR compliance is stated explicitly. The privacy policy opens by committing to process personal data in line with Croatian legislation, European Union law and the General Data Protection Regulation, and the cookie document repeats that it was drafted against the same framework. The controller is properly identified as eKonobar d.o.o., Poljička cesta 26D, 21000 Split, reachable at info@ekonobar.hr, and the six data subject rights are listed individually. Security is described only in general terms, as technical and organisational measures with internal procedures reviewed regularly. Beyond that the implementation is thin: no data protection officer is appointed, no supervisory authority is named, no international transfer mechanism is discussed, and none of the three documents carries an effective date or a version number, so readers cannot tell which text is in force.
Who owns the data?
The published privacy policy covers only the ekonobar.hr website, not the data the till itself handles. Within that scope, eKonobar d.o.o. of Split acts as controller and states that it collects names, e-mail addresses and phone numbers, plus company name, business address and OIB from business enquirers, along with IP address, browser, operating system and browsing behaviour. No clause claims ownership of customer content, and no licence is asserted over anything users submit. Data is not shared with third parties except with unnamed service providers, described only as categories such as IT support and marketing agencies, and where the law requires disclosure. Nothing at all is published about who owns the operational data flowing through the point-of-sale system.
Reuse rights
The site sets out four purposes: delivering the service and handling enquiries and orders, communicating with users and providing support, marketing through newsletters strictly on the basis of consent, and analytics aimed at improving the site. Four legal bases are named: performance of a contract, legitimate interest, consent and legal obligation. Cookies are grouped into mandatory, functional, analytical and marketing categories, and Google Analytics is the only third party identified by name. Users are told they may access, correct, erase, restrict, port or object to the processing of their data by writing to the company. Nothing in any of the three documents addresses whether data feeds AI model training, so re-use rights beyond these stated purposes remain undefined.
Data retention & training
Hosting summary
Nothing is published about where data is hosted. Neither the privacy policy, the cookie policy nor the terms of use names a country, a region or a hosting provider. The only related commitments are generic: appropriate technical and organisational measures are applied, internal procedures are reviewed regularly, and personal data is kept no longer than necessary. Governing law and jurisdiction are Croatian, which places the controller within the European Union, but that is a statement about the company rather than about where servers sit. For completeness, the domain resolves to infrastructure operated by Vercel on an anycast address geolocated to the United States; that is an observation about the marketing website only, and it should not be read as the hosting arrangement for customer data. Because the system is also advertised as working offline, some data necessarily resides locally on the terminal. Buyers with a jurisdictional requirement will need to ask the vendor directly and get the answer in writing.
Where eKonobar works
Country-level availability.
Available in
Things to keep in mind
Risks and trade-offs to weigh before adopting eKonobar.
- The AI module films customers using the venue's cameras, yet no document states the legal basis, how long images are kept, whether an impact assessment was carried out, or how filmed people are informed
- Staff are measured by the same system, since it times the delay between alert and service and compares workloads, which raises workplace monitoring questions the site does not address
- The privacy policy covers only the website, so the operational data flowing through the till, including orders, customers, staff and tips, sits outside any published commitment
- None of the three legal documents is dated or versioned, so a customer cannot tell what changed or which text applies
- Without JavaScript the single legal URL shows only one of the three documents, which makes the terms and the cookie policy easy to miss entirely
- The structured data published on every page contradicts the footer, giving a Zagreb address, a placeholder phone number and incorrect social links, so anything read from it would be wrong
- Pricing is quote-only and support, installation and fiscalisation are all Croatia-specific, so a buyer takes on both budget uncertainty and dependence on a single national vendor
Setup & Integrations
Technical difficulty
Technically undemanding for the customer, because the vendor does the work. eKonobar carries out the full installation on site anywhere in Croatia and includes staff training. The only stated prerequisites are a stable internet connection and a compatible POS device, and the AI module reuses cameras already installed rather than requiring new equipment. The real friction is commercial rather than technical: nothing is self-service, so every deployment begins with a consultation and a quote, and the timeline depends on the vendor's availability rather than on the buyer.
Deployment
Integrations
Supported languages
Behind eKonobar
Social
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
What exactly is eKonobar?
What is the AI part of the product?
How much does it cost?
Is there a free trial or a free plan?
Does eKonobar offer an API?
Is the product available in English or outside Croatia?
Where is data stored, and is a DPA available?
How is the system installed and supported?
What happens if the internet connection drops?
What should a buyer check before signing?
Should you pick eKonobar?
eKonobar is a coherent, credible product for the market it actually addresses, which is Croatia and nowhere else. It solves a real problem for small hospitality and retail operators by bundling the till software, the terminals, the fiscalisation compliance, the on-site installation and the staff training into one purchase, backed by support advertised around the clock. The company's identity stands up to scrutiny better than most: the name and address in the footer match all three legal documents and are independently confirmed by the CARNET domain registry.
The AI is real but should be read carefully. The AI module that watches existing cameras and tells a waiter that a table needs attention is described concretely enough to be believable, and reusing cameras already on site is a sensible commercial choice. It is not, however, a separately sold product: it appears in a blog article and on one vertical page, and is absent from the module catalogue, so a buyer should ask directly whether and how it can be purchased.
The reservations are mostly about disclosure rather than capability. No price is published at any level, so no budget can be formed before a sales conversation. The site is Croatian only. Most seriously, the privacy documentation covers the website alone and is silent on the data the till handles, which matters a great deal for a feature that films customers: nothing is said about the legal basis, how long footage is kept, or whether the people filmed are told. Add undated legal texts, a dead app-store link and structured data left as an unedited template, and the picture is of a capable young vendor whose published governance has not yet caught up with its product.
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