eSense
eSense is a Slovak IT firm building AI systems for European organisations: process automation across documents, email and approvals, an on-device medical scribe, and an offline legal assistant. Data stays on-premise, in EU cloud, or entirely on your device.
What is eSense?
eSense is the AI arm of eSense s.r.o., a Bratislava software and IT services company founded in 2006. After roughly eighteen years of consulting, systems work and team delivery for Slovak and European organisations, it opened dedicated AI practices in 2024. Three are live, and the site presents them as one connected offering rather than a product catalogue.
AI Automation is the general case and occupies the homepage. It covers six areas: document processing, requests and email, reporting and data, a company knowledge assistant, process orchestration, and checks and compliance. The worked example runs end to end — a PDF invoice arrives as an email attachment, AI extracts supplier, amounts and line items, rules match it against the order, a named person approves, and the result is posted into the customer's system with a full audit trail. The governing principle is stated plainly: AI prepares, processes and accelerates, while people decide, approve and carry the responsibility.
AI in Healthcare is a Medical AI Assistant built with partner allcore. A compact edge device sits in the consulting room, listens to the visit, transcribes speech locally and structures it into an examination report with history, objective findings and conclusion. Audio is discarded rather than stored, names and identifiers are stripped automatically, and the knowledge base is built on local medical data — ICD-10, the national drug registry, care procedures and national documentation rules.
AI in Law & Legislation is a legal assistant that runs locally and offline. It transcribes meetings, drafts contracts and demand letters, analyses filings for risks and missing requirements, and answers questions strictly from the materials supplied. Two constraints are marketed as the product itself: nothing leaves the device, and it never invents — every paragraph, deadline and figure carries a citation, and any missing value becomes a flagged [FILL IN] field. A specialisation is chosen in a portal across civil, commercial, family, criminal, labour and administrative law, with an acquisitions and M&A extension.
Delivery is a project rather than a signup: process audit, feasibility and priorities, a pilot on real data, integration and rollout, then operation and the next process.
What it does
- Extract data from PDF invoices, scans and email attachments, then post it into your ERP, DMS or accounting system
- Sort, route and pre-draft replies for a shared inbox of orders, complaints and questions
- Answer internal questions from your own directives, contracts and manuals, citing the source passage
- Assemble recurring reports from source systems on a schedule, with a written summary of what changed
- Orchestrate multi-system workflows with named approvers, deadlines, retries and escalation
- Turn a spoken medical consultation into a structured examination report entirely on a local device
- Transcribe legal meetings, draft documents and analyse contracts offline, with a citation behind every claim
When to use eSense / When not to
A quick filter to help you decide if eSense is the right fit.
When to use eSense
- European organisations under GDPR and EU AI Act pressure that need automation without sending data to a public cloud
- Finance and accounting teams re-keying supplier invoices from PDFs into an ERP or accounting system
- Medical practices wanting examination reports dictated and structured on a device that never stores audio
- Law firms needing meeting transcripts, document drafts and contract analysis that run fully offline and cite every claim
- Companies that prefer to start with one painful process, prove it on real data, and extend only afterwards
When not to use eSense
- Buyers who need a published price list, self-service signup and a card checkout
- Anyone looking for a permanent free plan or a free trial, since neither is advertised
- Developers wanting a documented public API or SDK to build on
- Teams needing a mobile app or access beyond a browser-based review screen
- Organisations wanting public proof before engaging, as no named clients, case studies or vendor certifications are published
How to use eSense
A typical end-to-end flow, from setup to results.
- Email office@esense.sk through the “Book a demo” link, as there is no online signup
- Bring one process your team repeats every week to the first working session
- Sit through a process audit, where eSense maps what actually happens rather than what the directive says
- Review the feasibility assessment: what AI can take over, what it cannot, and which step pays back first
- Supply real documents and data so the pilot runs on your own material rather than a demo set
- Approve the pilot results and agree the deployment model — on-premise, EU cloud, or fully on-device
- Have the automation integrated with your ERP, DMS, accounting system or shared inbox
- Define the approval steps and named owners your process requires before go-live
- For the medical assistant, install the edge device, connect a microphone and review reports in any browser
- Run it in daily use, monitor and correct, then start the next process
Pros & Cons
Pros
- Data can stay entirely with the customer: on-premise, in EU cloud, or fully on-device depending on the product
- Human approval is a design principle rather than a setting, so nothing is sent, paid or filed unattended
- Mandatory source citation and an explicit no-invention rule in the legal and knowledge products
- Local grounding in ICD-10, the national drug registry and national documentation and legal rules
- Eighteen-plus years of IT engineering behind the AI practice, with senior-led delivery and direct access to the builders
- Deliberately incremental: one process, piloted on real data and measured before anything is extended
- Full legal identity published, including IČO, DIČ, VAT number, registered office and commercial-register insertion
Cons
- No public pricing at all: no price page, and no amount or currency anywhere on the site
- Neither a permanent free plan nor a free trial is advertised
- No public evidence of delivery: no named client, case study, testimonial or result figure
- No product documentation, no screenshots of the application and no documented API
- No DPA published, no named subprocessor list and no documented training opt-out
- The cookie policy names nine third-party vendors that are absent from the site, an unadapted template
- The privacy notice is a corporate HR and accounting statement that never covers customer data in the AI products
Pricing & Plans
No pricing is published. The site carries no price page, no amount and no currency: a complete walk of its eight pages and of the JavaScript dictionary that holds all of its text returns no monetary figure whatsoever. Engagements are quoted individually, after a demonstration and a process audit, and the commercial scope is an implementation project — audit, pilot, integration, then operation — rather than a self-service subscription. Neither a permanent free plan nor a free trial is advertised, and the pilot on real data is not presented as free of charge. For the healthcare practice a hardware cost necessarily exists, since an edge device and a microphone are installed on site, but no figure is given for it either.
Data, GDPR & hosting
A consolidated view of how eSense handles your data.
GDPR overview
Implementation is explicit and, for a company site, unusually detailed. A dedicated Article 13 notice states that all personal data has been processed under Regulation (EU) 2016/679 since 25 May 2018, names eSense s.r.o. as controller together with its commercial-register entry (Bratislava III District Court, section s.r.o., insertion 42265/B), and designates a DPO, Maroš Mocik, at office@esense.sk. It walks through the data-subject rights of Articles 15 to 22 and 77, and gives three concrete channels for withdrawing consent: email, telephone, or a letter marked “GDPR – consent withdrawal”. The homepage adds GDPR-by-design and EU AI Act claims, and the healthcare page displays GDPR, EU AI Act and Health Data Act labels. Two gaps remain: no DPA is published or offered, and no named subprocessor list exists. As an EU-established company, eSense needs no Article 27 representative, and none is named.
Who owns the data?
The published privacy notice names eSense s.r.o. (Vajnorská 100/B, Bratislava, IČO 36 674 371) as data controller, with Maroš Mocik designated as DPO and reachable at office@esense.sk. That notice, however, is a corporate Article 13 statement covering payroll, recruitment, accounting, whistleblowing, CCTV and visitor records: it never describes what happens to customer data inside the AI products. The product pages claim the opposite arrangement, in which the customer keeps custody. The medical assistant runs entirely on a device in the practice, the legal assistant runs locally and offline, and automation is deployed on-premise or in EU cloud. No contractual data-ownership clause for product data is published anywhere on the site.
Reuse rights
The general conditions govern the website rather than the products. Site content — text, images, graphics, audio, video and code — remains the property of eSense s.r.o. and may not be copied, reproduced, republished, uploaded, transmitted or distributed without prior written consent. The single permitted exception is downloading, displaying and printing one copy on a single computer for personal, non-commercial use, with all copyright and proprietary notices left intact. Anything a visitor submits through the site is deemed non-confidential and non-proprietary, and unsolicited idea submissions made outside a documented business relationship may be developed, used, disclosed or published by eSense without compensation or accounting to the sender. No reuse terms are published for data processed by the AI products themselves, so those rights would have to be settled in the service contract.
Data retention & training
Hosting summary
Hosting depends on the practice, and the site frames it as a customer decision rather than a vendor default. For automation the stated options are on-premise or EU cloud — “your data stays where you decide” — and the company knowledge assistant is described as running on the customer's own infrastructure when data cannot leave. The medical assistant goes further: every model runs on an edge device inside the practice, with encrypted local storage, no cloud calls and no external API involved. The legal assistant is described as fully local and offline, with no file, transcript, client name or document leaving the device. No specific hosting country is named anywhere; only the EU region is stated explicitly. The website itself resolves to 37.9.175.188, an address in Bratislava operated by WebSupport s.r.o., and the general conditions confirm that eSense maintains the site in Slovakia under Slovak law — but that concerns the website, not customer data. Jurisdiction for the relationship is Slovak, and eSense reserves the right to choose its preferred forum in a dispute.
Things to keep in mind
Risks and trade-offs to weigh before adopting eSense.
- No price is public, so budgeting is impossible without entering a sales conversation in which the vendor sets the anchor
- The published privacy notice covers eSense's own HR and accounting data, not the customer data flowing through the AI products; that gap must be closed contractually
- The cookie policy lists nine third-party vendors that are absent from the site, so it cannot be read as a genuine subprocessor disclosure
- No training opt-out is documented, and the healthcare page states that anonymised data may be used to improve the model
- Reports and drafts arrive looking finished, which invites rubber-stamping: the human approval step only protects you if it is genuinely exercised
- Relying on an offline assistant shifts the burden of keeping statutes and clinical guidance current onto the customer, as the site itself acknowledges
- The company is owned and managed by a single individual, who is also its DPO and domain holder, concentrating key-person risk
Setup & Integrations
Technical difficulty
Low for the customer, because eSense does the work. There is no self-service setup: the sequence is process audit, feasibility review, pilot on real data, integration, then operation. No development skills are required, since no API or SDK is offered. The healthcare deployment is deliberately light — an edge device on a shelf, a microphone, the existing Wi-Fi or LAN, a dynamic IP accepted, and review in any browser, with no server room or new workstation. The real cost is organisational: subject-matter staff must be available for process mapping, and real data must be released for the pilot.
Deployment
Supported languages
Behind eSense
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
How much does eSense cost?
Is there a free plan or a free trial?
Does my data go to the cloud?
Does the AI make decisions on my behalf?
Is there an API?
Which languages are supported?
How do I get started?
Who is behind the tool?
Is there a mobile app?
Is a Data Processing Agreement available?
Should you pick eSense?
eSense is best understood as an implementation partner rather than a product you can buy online. What it sells is the work of turning a repetitive internal process — invoice entry, inbox triage, a monthly report, a document search — into a running system connected to the software a company already uses, with a named person approving wherever the outcome matters.
Its strongest argument is data locality, and it is credible because it is architectural rather than contractual. The medical assistant runs on a box in the consulting room and discards audio instead of storing it; the legal assistant runs offline and refuses to state anything it cannot cite; automation can be deployed on-premise when data cannot leave. For a European organisation weighing GDPR and the EU AI Act, that is a materially different proposition from cloud software with a processing addendum. Eighteen years of prior IT engineering, a fully published legal identity and an incremental delivery model reinforce it.
The weaknesses are equally clear, and they concern disclosure rather than capability. Nothing is priced. Nothing is proven publicly: no named customer, no case study, no result figure, no documentation, no screenshot. Two legal pages undercut the rest — a cookie policy listing nine third-party vendors that do not exist on the site, and a privacy notice covering payroll and CCTV but never the customer data flowing through the AI products. Buyers will have to obtain in contract what the site does not publish: a DPA, a subprocessor list, retention terms for product data, and a position on model training.
The sensible route is a scoped pilot on a single process, with those commitments written down. On its own terms — European, auditable, human-in-the-loop — eSense is a serious proposition.
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