Indy
Indy is an all-in-one business platform for freelancers, bundling proposals, contracts, invoices, client portals, forms, files, tasks, calendar and time tracking, plus a ChatGPT-powered Digital Assistant that drafts contract and proposal copy on the Pro plan.
What is Indy?
Indy is a browser-based business platform for independent workers, published by Indy Technologies, Inc. from Bronxville, New York. Its promise is stated in three words on the homepage — Business made simple — and delivered through nine tools that share one workspace: Proposals, Contracts, Invoices, Project portals, Forms, Files, Tasks, Calendar and Time tracker.
The centre of gravity is the freelance revenue cycle. A proposal becomes a contract, the contract carries the payment schedule, tracked hours convert into invoice lines, and the invoice is settled online through Stripe, PayPal or Zelle with no additional fee taken by Indy. Around that spine sits a lightweight CRM: every contact is filed as a Lead, a Client or Other, and each contact page gathers automatically the invoices, files and documents already exchanged. Clients can be invited into a shared project portal to chat in real time, receive deliverables, comment on file revisions and sign off formally.
The AI layer is deliberately narrow. The Digital Assistant, which the publisher itself calls experimental and describes as ChatGPT-powered, writes first drafts inside contracts, proposals and sending emails. In a contract it appears as an icon in the text box of steps 3 and 7 of the Project Agreement template; in a proposal, the section heading you type becomes the prompt, so writing Scope of Work produces a scope-of-work paragraph. Indy recommends reading and editing whatever comes back, and reserves the feature for the paid plan.
Pricing follows a freemium logic with a single paid tier. The free plan is permanent and needs no card, but caps proposals, contracts, invoices and clients at three per month with 10 GB of storage. The Pro Bundle lifts every cap and adds the Digital Assistant, a branded client portal, saved templates, recurring invoice series, white labeling, embeddable forms, Zapier, two-way Google Calendar sync, Gmail sending, live chat support and 1 TB of storage.
Everything runs in a browser: no native mobile app, no public API. Around the product, Indy publishes free templates, fee calculators, a course library and a public directory of independent professionals.
What it does
- Create and send proposals and estimates
- Draft, sign and send contracts online
- Issue invoices and get paid through Stripe, PayPal or Zelle
- Track billable time and turn it into invoice lines
- Run projects and tasks from a single dashboard
- Share a client portal with chat, file revisions and formal approval
- Automate repetitive work with Zapier and recurring invoice series
When to use Indy / When not to
A quick filter to help you decide if Indy is the right fit.
When to use Indy
- Solo freelancers who want to replace several separate subscriptions with a single tool
- Independents whose work runs the full cycle from proposal to signed contract, tracked hours, invoice and online payment
- Creative and service professionals — designers, writers, videographers, photographers, web developers, marketers and virtual assistants — the audiences Indy addresses by name
- Budget-conscious newcomers who need working tools before they can justify paying for them
- Freelancers who work directly with their clients and want a shared portal for chat, file delivery and formal approval
When not to use Indy
- Teams that need a public API: Indy publishes no developer documentation and blocks /api in its robots.txt
- Anyone who works mainly from a phone: there is no native iOS or Android app, only browser access
- Businesses that need full accounting rather than invoicing alone
- Non-English-speaking users, since both the product and the site are English-only
- Organisations with European data-residency requirements or a need for SOC 2 or ISO 27001 evidence
How to use Indy
A typical end-to-end flow, from setup to results.
- Sign up from “Start for free” — no credit card is required
- Optionally begin the 7-day Pro trial to unlock the full tool suite
- Add a contact and file it as a Lead or a Client
- Create a project and attach that contact to it
- Build a proposal from a template, or type a section heading and let the Digital Assistant draft the text
- Turn the accepted proposal into a contract, use the assistant on steps 3 and 7, then send it for signature
- Read and edit every AI-generated passage before it leaves your workspace
- Track your time against the project as you work
- Convert tracked hours and proposal estimates into an invoice in a couple of clicks
- Connect Stripe or PayPal for online payment, sync Google Calendar, and wire Zapier for the repetitive steps
Pros & Cons
Pros
- One paid tier instead of a feature ladder: everything unlocks at a single price
- A genuinely permanent free plan, usable without a credit card
- Aggressive pricing against the rivals Indy names itself — 25 USD per month against the 39 USD it quotes for Hello Bonsai's Professional plan
- An unbroken quote-to-cash chain, with automatic conversion between proposals, time tracks and invoices
- No extra fee charged by Indy on PayPal and Stripe payments, and no seat licence for the clients you invite
- Legal transparency above its weight class: published subprocessor list with locations, EU standard contractual clauses, retention stated in days
- A 7-day Pro trial backed by a 30-day money-back guarantee
Cons
- Free-plan caps are tight and do not roll over: three proposals, contracts, invoices and clients per month
- No native mobile app — mobile access goes through the browser and the help centre describes it as beta
- No public API and no developer documentation; the /api path is blocked in robots.txt
- The AI is limited to text generation, confined to the Pro plan, and labelled experimental by the publisher
- Nothing is published about how the model provider handles content sent to the Digital Assistant, and OpenAI does not appear on the subprocessor list
- Hosting and subprocessing are concentrated in the United States, with no European residency option and no published security certification
- English-only interface, and pricing that renders in JavaScript so only the two-year rate appears in the page source
Pricing & Plans
Indy operates a freemium model. A permanent free plan is available at no cost and without a credit card, subject to a monthly limit of three proposals, contracts, invoices and clients and to 10 GB of storage. The single paid tier, the Pro Bundle, is priced at USD 25.00 per month on monthly billing, falling to USD 12.50 per month when billed as USD 300.00 every two years. A 7-day free trial and a 30-day money-back guarantee apply to the paid plan.
- unlimited use of the core tools (Projects
- Calendar
- Forms
- Tasks
- Time tracker)
- 3 proposals
- contracts
- invoices and clients per month
- everything in Free plus unlimited proposals
- contracts
- invoices and clients
- the AI Digital Assistant
- a branded client portal
- saved and customisable templates
- 1 TB of storage with a 1 GB limit per file
- recurring invoice series
- Pro Bundle trial — 7 days free
- backed by a 30-day money-back guarantee
Data, GDPR & hosting
A consolidated view of how Indy handles your data.
GDPR overview
Indy's GDPR position is documented rather than merely asserted. The privacy policy cites Regulation (EU) 2016/679 directly and maps each purpose to an Article 6 legal basis: 6(1)(b) for account and payment data, 6(1)(a) for profile and social-network information, 6(1)(f) for usage analysis, personalisation and advertising, and 6(1)(c) for legal obligations. Data-subject rights are listed one by one, with a single channel — legal@weareindy.com, subject line “Attn: Privacy Questions” — and a postal address in Bronxville, New York. EU standard contractual clauses, controller-to-processor, are published at /scc and annexed to the Terms of Service, and a public subprocessor list gives each vendor's location. Two gaps remain: no Article 27 EU representative is designated and no data protection officer is named. Publisher and infrastructure vendors are all United States based.
Who owns the data?
Indy's Terms of Service state plainly that, as between the user and Indy, the user owns Your Content. In exchange, the user grants Indy a worldwide, non-exclusive, fully paid-up, royalty-free, sublicensable and transferable licence to use, reproduce, distribute, prepare derivative works of, display, perform and otherwise exploit that content — not only to provide, operate and support the Service, but also to market and promote it. The licence ends when an item is permanently deleted, except for archival and backup copies kept in the ordinary course of business and for anything already shared with other users. Indy accepts no liability for lost content: keeping backups remains the user's responsibility.
Reuse rights
Users keep full freedom over their own material: the contracts, proposals, invoices, forms and files created in Indy are theirs to export, edit, reuse and reissue without asking permission, and the publisher commits to keeping every template editable. On the personal-data side, the privacy policy sets out each purpose against a GDPR legal basis: contract performance for account, transaction and payment data; consent for profile details and social-network information; legitimate interest for usage analysis, personalised content, advertising, surveys and product improvement; legal obligation where the law requires it. Analytics and marketing are handled by named third parties including Google, Mixpanel, Hotjar, Braze and Mailchimp, alongside advertising networks such as Facebook, LinkedIn, TikTok, Pinterest and Reddit. Indy states that it does not sell personal information, declares compliance with the Google API Services User Data Policy including its limited-use requirements, and asks users not to submit sensitive data. Neither the policy nor the terms says anything about whether customer content is used to train AI models.
Data retention & training
Hosting summary
Indy publishes the location of each vendor rather than a formal hosting statement, and the picture that emerges is entirely American. Infrastructure runs on Amazon Web Services and Elastic, both listed as USA, and data storage is MongoDB Atlas, also USA. Payments go through Stripe and PayPal, customer support through Intercom, Canny and PagerDuty, analytics through Google, Mixpanel and Hotjar — all listed in the United States. Two European entries appear in the same table for other purposes: PRODUCT HACKERS, S.L. in Madrid, Spain, for conversion optimisation, and Indy Technologies Inc Sp z o.o. in Poland, named as a subcontractor for security, infrastructure and product development. No European data-residency option is offered, and no hosting region is named beyond the country column of that table. The domain resolves to 143.204.55.71, an Amazon CloudFront edge node that geolocation places in Zurich; that reflects content delivery, not where records are stored. Cross-border transfers are covered by the EU standard contractual clauses published at /scc and annexed to the Terms of Service.
Things to keep in mind
Risks and trade-offs to weigh before adopting Indy.
- The licence you grant over your content is broad — worldwide, sublicensable, transferable, and extended to marketing and promotion of the service
- Indy expressly disclaims any guarantee on the security of your content and accepts no liability if it is lost: keeping your own backups is on you
- Everything tied to the account is deleted ninety days after termination — export before you cancel, not after
- Contracts and proposals drafted by an experimental AI still carry your name and bind you legally: read every generated clause before sending it
- Leaning on the assistant for scopes of work can quietly erode the habit of thinking a project through, since the writing is often where the thinking happens
- Nothing is published about how the model provider handles the client information you paste into the assistant: treat confidential material accordingly
- The terms impose arbitration and a class-action waiver, so your recourse in a dispute is narrower than it would be in court
Setup & Integrations
Technical difficulty
Very low. Indy runs entirely in a browser: nothing to install, deploy or configure on a server, and signing up takes an email address with no credit card. The core tools need no technical skill at all. Optional connections — Stripe, PayPal, Google Calendar, Gmail, Zapier — are one-time authorisations handled through each provider's own flow, and Zapier automations require no code. The only step that touches a website of your own is embedding a Form on your pages, a Pro feature that amounts to pasting a snippet.
Deployment
Integrations
Supported languages
Behind Indy
Social
Resources
All the official URLs gathered for verification and reference.
Alternatives
Tools that compete with or complement Indy.
Frequently asked questions
Is there a free plan, or only a trial?
How much does the paid plan cost?
Where exactly is the AI in the product?
Is there a mobile app?
Does Indy offer an API?
What does Indy integrate with?
How long is my data kept after I leave?
Where is my data hosted?
Is there a minimum age?
Does Indy sell personal information?
Should you pick Indy?
Indy is a coherent, unglamorous product that does one thing thoroughly: it carries a freelance engagement from first proposal to cleared payment without leaving the browser. The chain holds together — a proposal converts into a contract, tracked hours become invoice lines, and the invoice is settled through Stripe, PayPal or Zelle with no cut taken by Indy. Around it sit a lightweight CRM and a client portal that costs nothing per invited client, which matters when your customers change every quarter.
Pricing is the strongest argument. A single paid tier unlocks everything, and Indy prices it well under the rivals it names on its own comparison pages. The free plan is real rather than decorative, even if its ceiling of three documents a month arrives quickly.
The AI deserves to be described accurately: it is a writing aid, not the product. The Digital Assistant drafts contract clauses, proposal sections and sending emails; the publisher calls it experimental; it is reserved for the paid plan. Anyone expecting an autonomous agent will be disappointed, and anyone who dreads writing a scope of work will not be.
What is absent deserves weighing before committing. There is no API, no native mobile app and no interface language other than English. Every infrastructure vendor sits in the United States, so European data-residency requirements cannot be met, no security certification is published, and the terms disclaim any guarantee on content security. Most notably, nothing explains how content sent to a ChatGPT-powered feature is handled downstream — OpenAI does not appear on the subprocessor list. Set against that, Indy's legal transparency is unusual for its size: locations for every subprocessor, EU standard contractual clauses annexed to the terms, and retention stated in days.
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