Ovom Care
Ovom Care is a fertility provider that pairs an in-house medical team with proprietary AI analysis of eggs, sperm and embryos. Treatment is coordinated remotely and performed at its Cascais clinic in Portugal, with published prices.
What is Ovom Care?
Ovom Care is a fertility care offer built by Ovom Care GmbH, a Berlin company whose flagship clinic sits in Cascais, Portugal, about forty minutes from Lisbon. The pitch is explicit: pair experienced fertility specialists with proprietary AI-driven data analysis so that patients get answers rather than uncertainty. The clinical catalogue is broad. It covers consultations and second opinions, fertility screening, IVF and ICSI, IVF with donor eggs, reciprocal IVF (also called ROPA), egg and sperm donation, egg and sperm freezing, elective embryo freezing, frozen embryo transfer, intrauterine insemination and preimplantation genetic testing. A multidisciplinary team of fertility specialists, urologists, nutritionists and psychologists sits behind it. The technology layer is presented as six modules: Ovom Sperm Intelligence, Planning Intelligence, Treatment Intelligence, Uterine Intelligence, Egg Intelligence and Embryo Intelligence. Only the last is described concretely, as a computer vision tool ranking embryos on combined clinical and laboratory data. An in-house AI team is said to be developing algorithms for every stage of IVF, and one line on the price list, ICSI with AI at 750 EUR, is sold as such. The delivery model is hybrid and deliberately international. Consultations, diagnostics, stimulation and monitoring can all happen in the patient's own country, through partner clinics or trusted local sites; only egg retrieval and, where applicable, embryology and transfer require travelling to Portugal, for a stay the site puts at two to eight days. An Ovom app carries the medical record, uploaded history, treatment calendar and cycle progress, and every patient is assigned a dedicated care coordinator reachable by phone, WhatsApp or video call. Two commitments set the commercial tone: a fully published price list, unusual in this sector, and a No Baby, No Fee programme refunding 75% of core treatment costs when no pregnancy is confirmed, for patients whose estimated success probability reaches 65%. One caveat belongs in any description. The Impressum states that Ovom Care is not the care provider, that its role is limited to service coordination, and that Avenues.Life is the actual care provider.
What it does
- Run a full fertility assessment, at the clinic, locally or from a home testing kit
- Go through an IVF or ICSI cycle on a protocol personalised from your own data
- Freeze eggs, sperm or surplus embryos, and keep them in long-term storage
- Access donor eggs and donor sperm, including reciprocal IVF (ROPA) for couples
- Screen embryos genetically with PGT-A or PGT-M before transfer
- Track the whole treatment — records, calendar, cycle progress — in the Ovom app
- Spread the cost interest-free over up to twelve months, or through a partner lender
When to use Ovom Care / When not to
A quick filter to help you decide if Ovom Care is the right fit.
When to use Ovom Care
- Individuals and couples starting IVF or fertility preservation who want a published price list rather than an estimate
- International patients — dedicated pathways exist for the United States, the United Kingdom and France — able to travel to Portugal for two to eight days
- LGBTQIA+ couples and solo parents by choice, covered by reciprocal IVF (ROPA) and by donor egg and donor sperm programmes
- Patients seeking a second opinion after one or more failed cycles elsewhere, priced at 95 EUR
- People preserving fertility for medical reasons, including ahead of cancer treatment
When not to use Ovom Care
- Anyone shopping for software: there is no API, no developer access, and the Ovom Intelligence modules are neither sold separately nor usable outside a course of treatment
- Patients who cannot travel, since egg retrieval and embryo transfer must take place at the Cascais clinic
- Bargain hunters relying on the entry price: the Core packages require being under 35, an AMH above 1.5 ng/ml no older than six months, and a sperm count above 16 M/ml
- Anyone needing a UK-regulated provider, as Ovom Care states it holds no HFEA licence and no CQC registration and names Avenues.Life as the actual care provider
- Patients who want to try before paying, since there is no free plan and the initial consultation is billed at 95 EUR
How to use Ovom Care
A typical end-to-end flow, from setup to results.
- Book a free fifteen-minute introductory call, or go straight to a fertility check, online or through the Ovom app
- Receive confirmation by email, together with login details for the Ovom app
- Confirm your identity in the app and upload your previous health records
- Attend the medical consultation, forty-five to sixty minutes, by video or at the clinic
- Complete the diagnostic assessment, at the Portuguese clinic, locally, or with a home testing kit
- Review the results with your physician and nurse and receive a personalised treatment calendar in the app
- Run stimulation and monitoring in your own country, at a partner clinic or trusted local site
- Have prescriptions coordinated and medication delivered to your door or collected on site
- Travel to Cascais for egg retrieval and, where applicable, embryology and embryo transfer
- Settle payment upfront, or spread it through Ovom financing or a partner lender
Pros & Cons
Pros
- A detailed public price list with a EUR, GBP and USD switch, which is rare in fertility care
- The No Baby, No Fee programme refunds 75% of core treatment costs when no pregnancy is confirmed
- Interest-free financing over up to twelve months, plus Revolut, Novuna, Klarna and PayPal
- Costs presented as up to 50% below United States prices, travel and accommodation included
- A cancellation and refund policy published treatment by treatment and scenario by scenario
- Most of the pathway stays in the patient's own country, with only a short stay in Portugal
- Named medical leadership with verifiable backgrounds, and documented LGBTQIA+ and solo-parent routes
Cons
- The artificial intelligence claim is thin on evidence: no metrics, no publications and no clinical validation for the six Intelligence modules
- Five of those six modules link to an inactive anchor instead of a detail page
- Published success rates come from HFEA data released in March 2021 covering 2019, and belong to the ARGC UK collaboration rather than to the Cascais clinic
- The Impressum declines the role of care provider in favour of Avenues.Life, which blurs the chain of responsibility
- No terms and conditions are published, and there is no dedicated contact page
- No minimum age, no data processing agreement, no training exclusion option and no named hosting country
- Unfinished template blocks and typographical errors remain live on the homepage and the About page
Pricing & Plans
There is no free plan. The only cost-free item is a fifteen-minute introductory call. The lowest published paid price is 95 EUR, for either an initial medical consultation or a second opinion, while a full diagnostic assessment covering both partners is 285 EUR. Treatment packages begin at 2,000 EUR for egg freezing and 2,995 EUR for an IVF cycle, rising to 6,995 EUR for the IVF Premium package and 9,950 EUR for IVF with donor eggs at Premium level. Prices are shown in EUR by default, with GBP and USD available, and apply to testing carried out at the Portuguese clinic.
- IVF — Core 2
- 995 EUR
- Plus 4
- 995 EUR
- Premium 6
- 995 EUR
- IVF with donor eggs — Core 7
- 550 EUR
- Plus 8
- 200 EUR
- Premium 9
- 950 EUR
- Reciprocal IVF / ROPA — Core 3
- 335 EUR
- Plus 4
- 995 EUR
- Premium 6
- 950 EUR
- Egg freezing — Core 2
- 000 EUR
- Premium 2
- 900 EUR
- Consultations — initial medical consultation 95 EUR
- second opinion 95 EUR
- donation counselling session 120 EUR
- Diagnostics — female and male assessment 285 EUR
- female only 172.50 EUR
- male only 120.75 EUR
- home testing kit 150 EUR
- serologies and screening 150 EUR per person
- Other cycles — OI/TIC 550 EUR
- IUI 900 EUR
- frozen embryo transfer 1
- 450 EUR
- egg thaw and embryo transfer including ICSI 2
- 900 EUR
- sperm freezing 500 EUR
- Add-ons — ICSI with AI 750 EUR
- international monitoring 600 EUR
- extra embryo freezing 400 EUR
- cryostorage 250 EUR
- donor sperm 1
- 000 EUR
- PGT-A setup 800 EUR then 300 EUR per embryo
- PGT-M setup 2
- Core eligibility — under 35
- AMH above 1.5 ng/ml no older than six months
- and for IVF and ROPA a sperm count above 16 M/ml
Data, GDPR & hosting
A consolidated view of how Ovom Care handles your data.
GDPR overview
Implementation is concrete and documented rather than merely claimed. Ovom Care GmbH names itself as controller, publishes a postal address, a telephone number and the operations@ovomcare.com contact, and has appointed an external data protection officer under Article 37: Herting Oberbeck Datenschutz GmbH in Hamburg. Lawful bases are set out purpose by purpose in a table, with Article 9(2)(a) explicit consent for health, genetic and biometric data. Transfers outside the European Union or the United Kingdom rely on adequacy decisions or Standard Contractual Clauses. The full set of data subject rights is listed, with a one-month response target and no fee except for manifestly unfounded, repetitive or excessive requests. Both the UK ICO and the German BfDI are named as supervisory authorities. No Article 27 representative is designated, and none is required for an EU-established company. The policy is dated 10 December 2024.
Who owns the data?
Ovom Care GmbH, at Max-Urich-Straße 3 in Berlin, is the controller of the personal data collected through its website and app, and can be reached at operations@ovomcare.com. An external data protection officer, Herting Oberbeck Datenschutz GmbH in Hamburg, is designated and contactable separately. Partner clinics act as separate controllers under their own contract with the patient: A.R.G.C. LIMITED is named, with its own privacy policy. The data covers identity, contact, financial, transaction, technical, profile, usage and marketing records, plus special categories — health, medical records, treatment plans, genetic and biometric data — processed on explicit consent under Article 9(2)(a).
Reuse rights
The privacy policy governs what Ovom Care may do with patient data rather than what patients may do with theirs, and no reuse licence is granted in either direction. Patients keep the usual GDPR levers: access, correction, erasure, restriction, objection and portability of data supplied under consent or contract, exercisable by contacting the company. On its own side, Ovom Care sets out its purposes one by one — account creation, delivery of services, payments and debt recovery, relationship management, in-app notifications, updating the treatment record, administration and security, advertising, product analytics and service recommendations. Named processors include Google Analytics, Google AdSense, Calendly, HubSpot, Typeform and Slack; unnamed categories cover AI-based analysis providers and external blood and genetic testing laboratories. Express opt-in consent is required before personal data is shared with any third party for marketing. Nothing published states whether patient data feeds model training, and no exclusion option is documented.
Data retention & training
Hosting summary
No hosting country and no hosting region is named anywhere on the site. The privacy policy addresses transfers rather than storage: it undertakes that whenever personal data leaves the United Kingdom or the European Union, an equivalent level of protection is maintained through an adequacy decision recognised by the UK government or the European Commission, or through Standard Contractual Clauses approved for both jurisdictions. That wording implies a UK or EU baseline, but it is never stated as such. Several named processors are established outside the European Union: Google, Calendly, HubSpot and Slack are United States entities, while Typeform is Spanish. Security is described in general terms, with measures against accidental loss and unauthorised access, need-to-know access limits, confidentiality obligations on staff and contractors, and a breach procedure including regulator notification where legally required. No security certification is published, whether SOC 2, ISO 27001 or HIPAA. The website is served behind Cloudflare on an anycast address, so the resolved server location says nothing about where medical records are actually held.
Things to keep in mind
Risks and trade-offs to weigh before adopting Ovom Care.
- Treatment decisions lean on AI modules whose performance is nowhere quantified; ask what the algorithm actually contributed to your protocol before accepting it as certainty
- The marketing frames data as removing doubt, and an emotionally exhausted patient can be pushed towards a costlier package than their case warrants
- Health, genetic and biometric data are among the most sensitive categories that exist, yet the AI analysis providers processing them are not named individually
- The success rates shown are six years old and belong to a different clinical collaboration; they should not be read as the Cascais clinic's own results
- The No Baby, No Fee refund is 75%, not the full amount, and eligibility rests on a probability that Ovom Care itself estimates
- The company declines the role of care provider in its own legal notice, so establish who is medically and legally accountable before starting treatment
- Interest-free financing and buy-now-pay-later options make a five-figure commitment feel smaller than it is
Setup & Integrations
Technical difficulty
There is nothing technical to set up. The entry point is an online booking, followed by an account in the Ovom app, an identity check and the upload of previous health records; booking a fertility check is described as taking fifteen to forty-five minutes. No configuration, no integration and no technical skill is required, and there is no API to connect. The real difficulty is logistical and medical rather than technical: coordinating local monitoring, prescriptions and medication delivery, and organising travel to Portugal for retrieval and transfer.
Deployment
Supported languages
Behind Ovom Care
Fundraising
Social
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
Do I need to live in Portugal to be treated by Ovom Care?
Where is the clinic located?
How is artificial intelligence actually used in treatment?
What does an IVF cycle cost?
Can I pay in instalments?
What is the No Baby, No Fee programme?
What languages are spoken?
Is there an app, and where do I download it?
Who is responsible for my personal data?
Is Ovom Care the clinical provider?
Should you pick Ovom Care?
Ovom Care is a substantial, verifiable operation rather than a landing page: a registered German company, a named medical leadership team with checkable track records, a Portuguese clinic, and a level of pricing transparency that is genuinely rare in fertility care. Some thirty prices are published, the cancellation policy is broken down treatment by treatment and scenario by scenario, and financing runs from interest-free instalments to partner lenders. For an international patient weighing an IVF cycle on cost as well as on quality, that alone puts Ovom Care ahead of most of the market. The artificial intelligence, which the site places at the centre of its promise, is where the evidence thins. Six Intelligence modules are named, only Embryo Intelligence is described concretely, and five of the six link to an inactive anchor. No metric, no publication and no clinical validation is offered for any of them. The published success rates compound the problem: they come from HFEA data released in March 2021 covering 2019, and they belong to a clinical collaboration with ARGC in the United Kingdom rather than to the Cascais clinic. A third point deserves attention before any commitment. The Impressum states plainly that Ovom Care is not the care provider, that its role is limited to service coordination, and that Avenues.Life carries responsibility for the care services. No terms and conditions are published to clarify how that division works in practice. The reasonable reading is therefore split. As a fertility care pathway with published prices, a short travel window and documented LGBTQIA+ and solo-parent routes, Ovom Care is a serious option worth a consultation. As an artificial intelligence product, it currently asks to be taken on trust.
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