ReachOut.AI
ReachOut.AI is a video prospecting platform that turns text into personalised 1:1 videos using AI avatars, cloned voices and lip-synced dubbing, then schedules them by email, CRM or API and tracks every play and click.
What is ReachOut.AI?
ReachOut.AI is a video prospecting and video personalisation platform published by 6S MEDIA GROUP LTD, a British company based in London. Its premise is straightforward: send one-to-one videos to hundreds or thousands of contacts without ever sitting down to record them.
Three production modules sit side by side. Digital Humans turns a written script into a video presented by a photorealistic avatar; the catalogue exceeds 10,000 faces and 300 voices, and users can clone their own face and voice from a photo or a short recording. Video Dubbing takes a single take, recorded once, and re-personalises it for each recipient with automatic lip-sync and voice cloning, so that a name, a company or a job title is actually spoken. MagicSong converts the same variables into sung videos with AI-generated beats, an animated head and automatic captions.
Personalisation goes well beyond the spoken first name. Backgrounds can display the recipient's own website or LinkedIn page, email thumbnails are generated uniquely per contact, and each video gets its own landing page, hosted by the platform or served from the customer's domain. Up to ten clips or slides can be combined into a multi-scene video, and a Microsoft PowerPoint add-in converts an existing deck.
Distribution is built in. Contacts arrive by CSV import, CRM connection or REST API; campaigns go out through the platform's own scheduler with follow-ups over SMTP or G Suite, or are pushed to an existing email tool through Zapier, Pabbly Connect, Make or webhooks. Address validation runs first so credits are not spent on dead mailboxes, and a real-time dashboard reports plays, clicks and conversions. A B2B database of more than 300 million verified contacts is bundled for prospect sourcing.
The help centre documents 41 synthesis languages, and voices can be imported from ElevenLabs, Play.ht, Fliki, Lovo or Resemble. The published ethics policy requires explicit consent for every custom avatar and states that footage is reviewed manually, which rules out impersonating public figures. The vendor claims more than 5,000 users and over a million generated videos since 2020.
What it does
- Turn a written script into a personalised video presented by a photorealistic AI avatar
- Clone your own face and voice, or pick from more than 10,000 avatars and 300 voices
- Record one video and re-personalise it for thousands of recipients with automatic lip-sync
- Generate dynamic backgrounds, email thumbnails and landing pages built around each recipient
- Schedule video emails with follow-ups, or push them to your CRM through Zapier, Pabbly Connect, Make or the REST API
- Track plays, clicks and conversions in a real-time analytics dashboard
- Source prospects from an integrated database of more than 300 million verified B2B contacts
When to use ReachOut.AI / When not to
A quick filter to help you decide if ReachOut.AI is the right fit.
When to use ReachOut.AI
- Outbound sales teams — SDRs, BDRs and account executives who need to stand out in a crowded inbox
- Solo founders and small teams with no time, studio or editing skills to record videos one by one
- SaaS lifecycle owners handling onboarding, trial conversion, upgrade prompts and churn prevention
- E-commerce and retail marketers running abandoned-cart reminders, upsells and review requests
- Agencies and consultants who already run CRM automations and want to plug video into them without code
When not to use ReachOut.AI
- Consumers and hobbyists: the published ethics policy states the software is not offered for public use
- Anyone who wants an avatar of a third party without that person's explicit, documented consent
- Teams whose data must stay in the European Union, since no EU storage is offered and everything is transferred to the United States
- Video editors looking for a full production suite: the tool personalises videos, it does not replace an editing timeline
- Buyers who need a stable, published subscription price list before committing
How to use ReachOut.AI
A typical end-to-end flow, from setup to results.
- Start the 14-day free trial from the sign-up page
- Import your contacts by CSV, connect your CRM through Zapier or Pabbly Connect, or push them via the REST API
- Choose a presenter: an avatar from the catalogue, or a clone of yourself
- For a custom avatar, record the 10 to 15-minute consent video the platform asks for and wait for manual review
- Write the script, inserting the variables to personalise, or have it generated for you
- Pick a voice, upload your own audio, or import a voice from ElevenLabs, Play.ht, Fliki, Lovo or Resemble
- Set the dynamic background, the thumbnail and the video page, and verify a CNAME record if you want your own domain
- Connect your SMTP or G Suite mailbox to the built-in scheduler, or route the videos to your usual email tool
- Launch the campaign and let the platform generate and deliver each video
- Follow plays, clicks and conversions in the analytics dashboard
Pros & Cons
Pros
- Three complementary personalisation modes — avatar, dubbing and sung video — inside a single product
- Covers the whole chain: creation, hosting, sending and measurement
- Contextual personalisation that goes far beyond the first name, down to using the recipient's own website as a backdrop
- No equipment, studio or editing skills required
- Broad no-code connectivity through Zapier, Pabbly Connect, Make and webhooks, plus a documented REST API
- A B2B contact database is bundled, removing a separate subscription from the stack
- Unusually detailed security page and a publicly published subprocessor list
Cons
- The pricing page redirects to a dated lifetime offer; no readable subscription price list is published
- The privacy policy is served by a JavaScript widget and its text cannot be read without a browser
- No EU hosting: all data is transferred to the United States
- No Article 27 GDPR representative is designated, and the DPA link in the terms is broken
- The security certifications quoted belong to AWS, inherited from the host, and are not audits of ReachOut.AI
- The terms include a non-disparagement clause forbidding the publication of negative reviews
- Several freshness signals: a help centre labelled Legacy, subprocessors announced as discontinued in February 2025, terms last updated in May 2023
Pricing & Plans
The pricing page currently redirects to a one-off lifetime offer whose entry point is 249 USD, paid once, for 150 credits per month. No permanent free plan is published, although the pricing FAQ refers to a free account receiving a set of credits; a 14-day free trial is advertised on the sign-up page. The same page displays 1,950 USD per year as the reference price of the equivalent subscription.
- 150 credits per month (3
- 000 per year)
- 10 campaigns
- 10 GB of storage
- up to 25 AI avatars
- dynamic backgrounds and thumbnails
- ready-to-use video pages
- email validation
- everything in Starter plus 500 credits per month (6
- 000 per year)
- unlimited campaigns
- 50 GB of storage
- up to 100 AI faces with self-cloning
- AI video dubbing
- voice cloning integration
- self-hosted video pages
- everything in Scaling plus unlimited monthly credits under fair use
- 100 GB of storage
- up to 200 AI faces
- white-label reporting
- a 1:1 strategy and onboarding call
- and 24/7 Slack support
- Free trial — 14 days
- no contract and no long-term commitment
- cancellable at any time
- Enterprise and custom plans mentioned in the pricing FAQ
- with a daily credit allowance and up to unlimited credits
- priced on request
Data, GDPR & hosting
A consolidated view of how ReachOut.AI handles your data.
GDPR overview
GDPR is addressed explicitly and in detail. A dedicated commitment page and a help-centre article state that ReachOut.AI acts as data controller for its own purposes and as processor for data handled through the platform, that engineering staff have completed GDPR training, and that an internal data map and a security incident response plan are maintained. A GDPR-aligned DPA exists but is offered on request to Enterprise customers only, and the link to it in the terms returns a 404. Subprocessors are listed publicly. Data subject rights — access, correction, export, deletion — go through the account or privacy@reachout.ai. Two gaps stand out: no EU storage is offered, all data being transferred to the United States under Standard Contractual Clauses, and no Article 27 representative is designated, the company stating it is still recruiting one.
Who owns the data?
Under the terms of use, you keep every right you hold in the content you upload or generate, and you remain solely responsible for backing it up and for holding the rights to it. In return you grant 6S MEDIA GROUP LTD a free, non-exclusive, perpetual, transferable, royalty-free, irrevocable and worldwide licence with two stated purposes: delivering the service to you, and using the content for internal research and development or to improve the service and any other ReachOut.AI technology. The platform itself, its content and its underlying technology remain the vendor's exclusive property, and using them grants you no interest in them.
Reuse rights
The terms impose no permission step on you: the videos you create are yours to send, publish, embed and monetise in your own campaigns, subject only to the prohibited-uses clause. Stock avatars carry extra restrictions — without written permission they may not be used for TV broadcast, for boosted or paid advertising on social platforms, or in NFTs — and every custom avatar requires the documented consent of the person portrayed, checked manually by the vendor. In the other direction, the vendor may reuse what you produce: the security page states that user-generated assets are never used to train AI models, while the terms of use grant a perpetual licence to use your content for internal research and development.
Data retention & training
Hosting summary
User data is stored by Amazon Web Services in the Northern Virginia region of the United States. The application front end runs on Cloudways, DNS goes through Cloudflare, and secure GPU capacity comes from RunPod.io; text-to-speech and warehousing are handled by Microsoft Azure and Google Cloud, speech-to-text by AssemblyAI, and script rewriting and moderation by OpenAI, all in the United States. The company states plainly that it does not offer data storage in the European Union and that everything processed through the platform is transferred to the United States, with Standard Contractual Clauses applied to its data processing agreement. Technically, data is encrypted at rest with AES-256 and the keys are managed by AWS KMS; traffic runs over TLS on port 443 only, with a Strict Transport Security header. The vendor targets 99.9% uptime and publishes a status page. The website domain itself resolves to a Cloudflare anycast address located in the United States.
Things to keep in mind
Risks and trade-offs to weigh before adopting ReachOut.AI.
- Synthetic likeness: every custom avatar needs the documented consent of the person filmed, and proving it is your responsibility
- Recipients may feel misled when a video that looks recorded for them was generated; disclosure practice is left entirely to the sender
- The terms grant a perpetual licence to use your content for internal research and development, which sits awkwardly beside the security page's promise never to train models on user assets
- Finished videos and cloned voice recordings are public by design, so nothing sensitive should be placed in them
- All personal data you upload leaves for the United States, and the agreement that would frame that transfer is reserved for Enterprise customers
- The non-disparagement clause in the terms forbids publishing negative reviews and threatens legal action
- Personalisation at volume makes it easy to drift into unsolicited outreach: you remain the data controller for every contact you import
Setup & Integrations
Technical difficulty
Getting started is genuinely simple: import a CSV, pick an avatar, type a script, send. No equipment or editing skill is needed, and CRM connections go through Zapier, Pabbly Connect or Make without code. A few steps need more attention: connecting an SMTP or G Suite mailbox, verifying a CNAME record for a custom domain, and retrieving an API key. A custom avatar is the longest step, requiring a dedicated 10 to 15-minute recording followed by manual review. Setup videos and a help centre are provided, and the known friction points are documented there.
Deployment
Integrations
Supported languages
Behind ReachOut.AI
Fundraising
Social
Resources
All the official URLs gathered for verification and reference.
Frequently asked questions
What exactly is a credit?
Is my content used to train AI models?
Where is my data hosted?
Is a data processing agreement available?
Is there a free trial or a free plan?
How many languages are supported?
Can I create an avatar of anyone?
Is there an API and which tools does it connect to?
Should you pick ReachOut.AI?
ReachOut.AI occupies a narrow, well-defined niche and covers it thoroughly. Few tools combine avatar-based text-to-video, lip-synced dubbing of a real recording and sung personalised videos, then wrap the sending, hosting and measurement layers around them. For an outbound team that already runs a CRM and wants to put a face on cold email, the product is coherent from the first imported contact to the last tracked click, and the bundled database of B2B contacts removes one subscription from the stack.
The reservations concern the surroundings more than the product. The pricing page redirects to a lifetime offer dated 2023, so the real cost of a subscription is not readable; the privacy policy is served by a JavaScript widget and cannot be read at all; the DPA link in the terms returns an error. On data protection the company publishes an unusually complete subprocessor list and a detailed security page, but all data is transferred to the United States, no EU storage is offered, and no Article 27 representative has been appointed. The certifications quoted — ISO 27001, SOC 2, PCI — belong to AWS, not to ReachOut.AI. A non-disparagement clause in the terms deserves a careful read before signing.
Several parts of the site have not been refreshed: the help centre is labelled Legacy, subprocessors are announced as discontinued in February 2025, and the terms date from May 2023. None of this makes the product unusable, but a buyer should confirm current pricing and current data protection commitments directly with the vendor rather than relying on the published pages.
- Choosing a selection results in a full page refresh.
- Opens in a new window.