Sembly AI
Sembly AI is an agentic meeting intelligence platform that joins Zoom, Teams, Meet and Webex calls, transcribes them in 48 languages, then turns each conversation into notes, tasks and client-ready deliverables such as proposals, statements of work and status reports.
What is Sembly AI?
Sembly AI is a meeting intelligence platform published by Sembly AI, Inc., a Delaware corporation operating from New York. It positions itself deliberately against the crowd of AI notetakers: the claim on the homepage is that Sembly does not just listen to what happened, it shapes what comes next. The mechanics are familiar enough. An agent joins your call on Google Meet, Microsoft Teams, Zoom or Cisco Webex with nothing to install, announces itself to the participants, records, and transcribes with speaker identification. It also works away from video conferencing: you can record an in-person conversation through your microphone, or upload an existing file in MP3, MP4, WAV, AIFF, AAC, OGG, FLAC or ASF format, up to five hours and 500 MB each. Language coverage is advertised as 48, although the site quotes 45+ and 40+ elsewhere and only names 42. What follows the recording is where the product spends its ambition. Sembly generates client-ready documents rather than notes alone: sales proposals, statements of work, discovery summaries, creative briefs, project status reports, change registers, risk registers, sprint recaps, investment memos and board packs, each drawn from what was actually said. It tracks decisions and commitments with timestamps, extracts action items with owners and deadlines, flags risks and notable events, and analyses talk time, sentiment and engagement. An AI chat answers questions across a single meeting on the entry plan and across the whole history from Pro upward, with Collections to group related conversations and Sharing Groups to route output to the right people automatically. Connectivity is a genuine strength: more than thirty named native integrations spanning CRM, project management, collaboration and cloud storage, plus Zapier, outbound webhooks and Model Context Protocol access. On governance, Sembly is SOC 2 Type II certified, holds Microsoft 365 certification, offers a choice of US or EU data residency at signup, publishes its subprocessor list and lets customers configure retention. Founded by Gil Makleff and Artem Koren, the company reports 25+ employees and offices in the US and Europe.
What it does
- Join Zoom, Google Meet, Microsoft Teams and Webex meetings automatically and record them
- Transcribe conversations with speaker identification across 48 supported languages
- Generate client deliverables: proposals, statements of work, status reports, risk registers, investment memos
- Extract action items with owners, deadlines and dependencies, then sync them to your task tools
- Answer questions across your entire meeting history through a multi-meeting AI chat
- Flag risks, issues, notable events and shifts in sentiment across calls
- Push notes, tasks and transcripts into CRMs, project trackers and cloud storage
When to use Sembly AI / When not to
A quick filter to help you decide if Sembly AI is the right fit.
When to use Sembly AI
- Project management offices and PMO leads who need status reports, risk logs and decision registers drawn straight from steering committees
- Consultancies and agencies whose billable work ends in a client document: proposals, creative briefs, statements of work, change registers
- Sales and customer success teams that want call outcomes, action items and sentiment pushed into Salesforce, HubSpot or Pipedrive automatically
- Regulated enterprises that must choose a US or EU hosting region and negotiate their own DPA, BAA and retention rules
- Recruiters and HR teams turning candidate interviews and role reviews into structured summaries with speaker attribution
When not to use Sembly AI
- Anyone looking for a permanently free note taker: every Sembly plan is paid once the trial ends
- Solo users who need to share a workspace, since the entry-level Basic plan is limited to one seat
- Teams that want a mobile app, as no native iOS or Android application is published or linked anywhere on the site
- Developers expecting a documented public REST API: Sembly opens up through outbound webhooks, Zapier and MCP only
- Healthcare or other HIPAA-bound organisations on a small budget, since HIPAA coverage starts at the MAX plan
How to use Sembly AI
A typical end-to-end flow, from setup to results.
- Create a Sembly account and pick a plan; the free trial needs no credit card
- Connect your Google, Microsoft Outlook or any ICS-based calendar so the agent can see your schedule
- Let Sembly join your scheduled calls automatically, or invite it to a live meeting with a direct link
- For in-person conversations, grant microphone access, set the language and record from the app
- Alternatively upload an existing recording, up to five hours and 500 MB per file
- During the call, pause, resume or disconnect the agent from the web app or the Chrome extension
- After the meeting, review the structured notes, full transcript and extracted tasks, and edit what needs fixing
- Ask the AI chat for a specific deliverable: a proposal, a status report, a gap analysis, a follow-up email
- Query your wider meeting history to surface patterns, commitments and unresolved decisions
- Wire up automations so notes, tasks and transcripts flow into your CRM, tracker or storage after every call
Pros & Cons
Pros
- Output is aimed at the finished client document, not just a summary, which is rare in this category
- Native coverage of all four major conferencing platforms with no download or installation
- Choice of US or EU data residency selected at signup, with three enterprise deployment models up to a dedicated private cloud
- A documented opt-out from model training, and outright exclusion for Enterprise customers
- Subprocessor list published openly rather than shared on request
- Serious compliance footing: SOC 2 Type II since August 2022, Microsoft 365 certification, EU-U.S. DPF
- Detailed, category-by-category retention table in the privacy policy, which most vendors do not publish
Cons
- No permanent free plan; the cheapest paid entry is 10.00 USD per month on annual billing, 17.00 USD month to month
- The terms of service grant an AI training licence that the privacy policy appears to contradict outright
- The Basic plan is single-seat, so any collaborative use starts at Pro
- Three incompatible figures for language support appear on the site: 48, 45+ and 40+
- HIPAA compliance is confined to the MAX plan and Enterprise contracts
- No native mobile app, and no documented public REST API: integration runs through webhooks, Zapier and MCP
- No Article 27 EU representative is named, and the Trust Center holding the certification detail sits behind a challenge page
Pricing & Plans
There is no permanent free plan. Sembly AI offers a free trial on all three paid tiers, with no credit card required at signup, after which a subscription is mandatory. The lowest price point is 10.00 USD per month for the single-seat Basic plan on annual billing, rising to 17.00 USD per month if billed monthly. Pro costs 20.00 USD per user per month annually or 29.00 USD monthly, and MAX 30.00 USD per user per month annually or 39.00 USD monthly. Enterprise terms are quoted on request. Twenty-four currencies are accepted in addition to the US dollar, although the terms of service state that payment cards must be issued by US banks.
- one seat per workspace
- unlimited meetings
- microphone recording
- transcription
- notes and summaries
- up to 5 hours of media upload
- single-meeting AI assistant
- automatic task detection
- everything in Basic plus multi-meeting AI chat
- unlimited video recording
- up to 5 AI-generated documents and 5 AI insights per user
- 40 seats
- agent customisation
- MCP access
- custom note templates
- consent tracking
- everything in Pro plus up to 40 AI documents and 40 insights per user
- unlimited history
- audit log
- 500 seats with a three-seat minimum
- HIPAA compliance
- HD video
- Sharing Groups
- custom SSO
- everything in MAX plus custom contracts and invoicing
- security reviews
- a dedicated success contact
- negotiable DPA
- BAA and MSA terms
- the IDS
- PDS and XP deployment models
- a BI reporting hub
Data, GDPR & hosting
A consolidated view of how Sembly AI handles your data.
GDPR overview
Sembly AI states plainly across its site that it is GDPR compliant, and its privacy policy, last modified in July 2026, backs that up with concrete detail. It sets out five lawful bases: contract performance, legitimate interests, legal obligation, consent, and customer instructions where Sembly acts as processor. It grants all users, wherever they live, the rights to access, copy, rectify, erase, restrict, object, port their data and opt out of model training, and confirms no automated decision-making. EU customers can have their data held inside the EEA. The company is certified under the EU-U.S. Data Privacy Framework and its UK extension, and answers to the FTC. Two gaps remain: no Article 27 EU representative and no data protection officer is named, and all requests route through a single support address.
Who owns the data?
The terms of service are explicit: you, or your organisation, own every recording, transcript and report the service produces, together with the intellectual property rights in them. Sembly AI undertakes not to disclose that content without your written consent, subject to the usual carve-outs for information that was already public or already known to it. In exchange you grant Sembly AI a royalty-free, irrevocable and transferable licence to use the same material to run the service and for its own internal purposes, research and product improvement included. Aggregated, de-identified data falls outside that ownership: Sembly AI may copy, modify, publish, sell and distribute it, provided nothing personal or confidential surfaces.
Reuse rights
Because you own the recordings, transcripts and reports outright, you may reuse, edit, export and share them without asking Sembly AI for permission, and you may delete them at will. Users can remove individual audio, video and whole meetings; deleting an account removes every meeting attached to it. The licence you grant runs the other way, and it is broader than it first appears. The terms of service let Sembly AI use your recordings, transcripts and reports for internal business purposes, expressly including artificial intelligence development and training. The privacy policy, dated July 2026, states almost the opposite, that the models it uses do not learn from your usage, and the marketing pages settle somewhere in between: content from Enterprise customers is never used for model training, while every other plan relies on an opt-out setting the customer has to switch on. Where content is used to improve the service, Sembly AI says it is anonymised first and personally identifiable information redacted. Anyone who cares about this point should read all three sources rather than any one of them.
Data retention & training
Hosting summary
Sembly AI lets you choose a US or EU hosting region at signup. All meeting data - recordings, transcripts, AI-generated documents and metadata - is then processed and stored inside that region. For customers in the European Union, personal data may be held exclusively within the European Economic Area, in support of GDPR compliance, and transfers outside the EEA occur only where legally permitted. The company qualifies this: some user data may still be processed and transferred while not being stored in US data centres. Enterprise buyers get three deployment models: Tenant IDS, an isolated datastore inside the Sembly Secure Cloud; Tenant PDS, a fully isolated private datastore with a limited choice of alternative geographic regions on Google Cloud Platform; and Sembly XP, a private cloud with dedicated processing and storage in a region of your choice and optional VPN-only access. Data is encrypted with AES-256 at rest and TLS 1.2+ in transit. No individual hosting country is named, only the US and EU regions.
Things to keep in mind
Risks and trade-offs to weigh before adopting Sembly AI.
- Recording other people is your legal responsibility, not Sembly's: the terms require you to obtain every participant's consent, and recording law varies sharply by country and by US state
- The training licence in the terms of service contradicts the privacy policy; on any plan below Enterprise, exclusion from model training depends on you switching a setting on
- Meeting transcripts accumulate into a searchable record of who said what, and managerial auto-sharing gives leadership access to team conversations, which changes how candidly people speak
- Deleted meeting content can survive up to fourteen days in backups, so deletion is not immediate
- Leaning on generated minutes erodes the discipline of listening and note-taking; treat AI summaries as drafts to verify, since a misattributed decision can travel a long way before anyone catches it
- Certification claims rest on the company's own statements: the Trust Center that holds the evidence is behind a challenge page and security documentation is supplied on request
- Only one contact address exists for support, legal and privacy matters combined, and every email address on the site is obfuscated, which makes escalation harder than it should be
Setup & Integrations
Technical difficulty
Straightforward for ordinary use. You create an account, connect a Google, Outlook or ICS calendar, and the agent joins your scheduled calls by itself, with nothing to install for Meet, Zoom, Teams or Webex. You can skip the calendar entirely and invite the agent by link. The optional Chrome extension adds in-call controls. Native automations and Zapier templates need no code. Technical skill is only required at the edges: outbound webhooks expect an HTTPS endpoint able to receive JSON POST requests, Zapier authentication uses a Sembly API key, and enterprise SSO and SMTP relay need administrator configuration.
Deployment
Integrations
Supported languages
Behind Sembly AI
Fundraising
Social
Resources
All the official URLs gathered for verification and reference.
Alternatives
Tools that compete with or complement Sembly AI.
Frequently asked questions
Which video conferencing platforms does Sembly AI work with?
Is there a free version of Sembly AI?
How much does Sembly AI cost?
How many languages does Sembly AI support?
Where is my meeting data stored?
Does Sembly AI train its models on my meetings?
What certifications does Sembly AI hold?
Is a data processing agreement available?
Which tools does Sembly AI integrate with?
Is there a Sembly AI mobile app?
Should you pick Sembly AI?
Sembly AI has outgrown the AI notetaker label it works so hard to shed. The recording and transcription are competent rather than remarkable; what sets the product apart is everything downstream, where a conversation becomes a statement of work, a risk register or an investment memo that a client could plausibly receive. For professional services firms whose billable output is a document, that shortcut is the whole proposition. The governance story is unusually solid for a company this size. SOC 2 Type II since August 2022, a choice of US or EU residency taken at signup, three enterprise deployment models running as far as a dedicated private cloud, a published subprocessor list, a retention table broken down by data category, and a documented opt-out from model training. Several larger vendors publish less. The reservations are real all the same. The terms of service grant a licence covering AI development and training that the privacy policy seems to deny, and the marketing pages give a third answer; anyone with a confidentiality obligation should resolve that before signing. There is no permanent free tier, the entry plan is single-seat, HIPAA coverage begins at MAX, and no Article 27 EU representative is named despite an explicit pitch to European buyers. Smaller inconsistencies undercut the polish: three different language counts, an annual discount that does not match its own arithmetic, and a Trust Center that will not open without clearing a challenge page. Worth a serious trial if your meetings end in deliverables and you want the first draft written for you. Read the contract carefully first, particularly if your calls carry client confidential material.
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