Zocks
Zocks is a privacy-first AI assistant for financial advisors and wealth management firms. It never records audio or video, yet turns virtual, phone and in-person meetings into structured notes, filled forms, drafted client emails and updated CRM records.
What is Zocks?
Zocks is a privacy-first AI platform built for one audience only: financial advisors and the firms that employ them. It is published by Zocks Communications, Inc. in San Francisco and was founded in 2022 by Mark Gilbert (CEO, formerly VP of Product Management at Twilio and a Microsoft executive) and Akos Ratku (CTO, previously an engineering leader at Hearsay Systems). It sits between the conversations an advisor has and the systems those conversations are supposed to feed.
The whole architecture rests on one decision: Zocks never records audio or video. It transcribes instead, which is how it avoids the retention and supervision duties that recorded client meetings trigger under SEC and FINRA rules. Conversations are captured wherever they happen — Zoom, Teams, Google Meet and Webex for video, the iOS and Android apps for face-to-face appointments, and mobile, landline or VoIP lines for phone calls.
What comes out is structured data rather than a transcript. Zocks writes CRM notes, updates client profiles, creates tasks and populates planning fields; the publisher claims 370+ fields filled in eMoney or RightCapital from a single conversation, a follow-up email draft ready in 90 seconds, and same-day financial plans against an industry average of 10 to 15 hours. Client Signals watches conversations and emails for life events — births, job changes, inheritances, retirements — and triggers workflows. Client Queries answers natural language questions across the entire book, with citations and traceability. Document Intelligence reads PDFs, Word files, scans and photos of financial documents and maps their fields across. A Zocks MCP server connects Claude, ChatGPT and Gemini to that client intelligence.
Roughly 40 two-way integrations tie the platform to CRMs, planning tools, portfolio systems and compliance archives. On security, the site claims SOC 2 Type 2 obtained in early November 2023, HIPAA compliance, encryption in transit and at rest, SSO, SAML, 2FA, audit logs and configurable PII redaction, with data processed and stored in the United States on AWS. The company reports USD 65 million raised in total and says 5,000+ firms now use it.
What it does
- Take structured meeting notes with speaker attribution, without recording any audio or video, across virtual, in-person and phone conversations
- Prepare each appointment automatically: briefing, agenda, key points, action items and a pre-meeting email draft
- Update the CRM, financial planning and portfolio tools in both directions, including 370+ eMoney or RightCapital fields
- Auto-fill onboarding forms, fact finders and account opening paperwork from the conversation itself
- Draft replies to client emails in the advisor's own tone, and never send them without approval
- Extract data from PDFs, statements, tax returns and deeds, then sync the fields to the connected systems
- Query the whole book of clients in natural language and surface life events such as births, job changes or inheritances
When to use Zocks / When not to
A quick filter to help you decide if Zocks is the right fit.
When to use Zocks
- Independent financial advisors and RIA firms that want complete meeting documentation without recording their clients
- Broker-dealers, insurance networks and any team under SEC or FINRA supervision looking to avoid audio and video retention obligations
- Practices whose CRM is Salesforce, Wealthbox, Redtail, Practifi, SmartOffice, Dynamics 365, AdvisorEngine or SS&C Black Diamond
- Firms running eMoney or RightCapital, where the publisher claims 370+ planning fields filled from a single conversation
- Large-scale rollouts and enterprise deployments: Carson Group reports 400 advisors up and running in about a month
When not to use Zocks
- Anyone hunting for a free or cheap general-purpose note-taker: entry pricing is USD 67 per user per month on annual billing, USD 80 monthly
- Users who want to try before committing: there is no permanent free plan and a credit card is required to start the 14-day trial
- Teams outside financial services, since every workflow is shaped around advisory forms, planning tools and US securities compliance
- European firms with strict GDPR obligations: the site never mentions the regulation, publishes no DPA and stores data in the United States
- Organisations that need data residency outside the US on a standard plan, as custom geography is an Enterprise Platform option only
How to use Zocks
A typical end-to-end flow, from setup to results.
- Create an account on the Zocks console and start the 14-day free trial — a credit card is required up front
- Connect your calendar (Outlook or Google) and your mailbox so Zocks can see and prepare upcoming appointments
- Link the systems of record: CRM, financial planning tool and portfolio platform, in both read and write directions
- Set up capture: let Zocks join video meetings, install the iOS or Android app for in-person appointments, or connect the phone line
- Configure meeting templates and output presets per appointment type, per team or per line of business
- Before each meeting, open the automatic prep document built from the CRM, past conversations and email history
- During the meeting, follow the live agenda as Zocks ticks off the points already covered
- After the meeting, review the structured notes, action items, CRM and planning updates, and the follow-up email draft
- Add native plugins and automations: Zoom, the Outlook add-in, Google, and Zapier for 8,000+ apps on the Ultimate tier
- For firms, set user roles, sharing rules, SSO/SAML and LDAP directory sync, and use the onboarding sessions included from the Professional tier
Pros & Cons
Pros
- Built end to end for financial advice, from fact finders and planning fields to sector-specific compliance
- No audio or video recording, which removes a category of SEC and FINRA retention and supervision obligations
- Integrations write back as well as read, where many rivals only read — the publisher claims 370+ fields pushed to eMoney or RightCapital
- Unlimited meetings on every paid tier, with no per-meeting or per-minute metering
- SOC 2 Type 2 and claimed HIPAA compliance, alongside SSO, SAML, 2FA, audit logs and configurable PII redaction
- Explicit commitment that captured client data is never used to train large language models, with object-level, configurable retention
- iOS and Android apps for in-person appointments, and meeting processing in ten languages
Cons
- No permanent free plan, and a credit card is required just to start the 14-day trial
- High entry price: USD 67 per user per month billed annually, USD 80 billed monthly
- Key features are gated to upper tiers — form fill and MCP at Professional; client emails, Document Intelligence, Zapier and native scheduling at Ultimate
- The GDPR is never mentioned, no DPA is published, no subprocessor list exists and no EU representative is named
- Data is processed and stored in the United States; storage in another geography is an Enterprise quote-only option
- No public API documentation: the advertised REST API suite is only reachable through a sales conversation
- Enterprise pricing is not published, the dedicated admin assistant seat costs an extra USD 25 per month and is capped at five meetings
Pricing & Plans
There is no permanent free plan. A 14-day free trial is offered, but a credit card is required to start it. The lowest paid entry point is the Essentials tier at USD 67 per user per month on annual billing, or USD 80 per user per month on monthly billing. Annual payment is presented as including two months free. Higher tiers are Professional at USD 117 and Ultimate at USD 184 per user per month annually, and the Enterprise Platform is priced on request.
- meeting preparation
- AI note-taking
- CRM
- financial planning
- portfolio and tax planning integrations
- pre- and post-meeting emails
- unlimited meetings
- everything in Essentials plus Zocks MCP
- automatic form fill
- reporting and analytics
- client profiles
- Coaching Center
- team collaboration
- admin assistant seats
- premium support and one onboarding session
- everything in Professional plus native appointment scheduling
- automated client email replies
- Document Intelligence extraction
- Zapier automation and three onboarding sessions
- deployment to thousands of advisors
- custom policies
- proprietary system integration
- custom data residency
- REST APIs and alternative archiving
- Add-on across tiers — dedicated admin assistant seat at USD 25 per month
- limited to five meetings per month
Data, GDPR & hosting
A consolidated view of how Zocks handles your data.
GDPR overview
The site never mentions the GDPR. Across the seventeen pages reviewed — privacy policy, terms, security and compliance included — the regulation is named neither to claim compliance nor to deny it. There is no published data processing agreement, no subprocessor list and no EU representative under Article 27. The privacy policy frames rights by jurisdiction, "including certain U.S. states and Canada": to know, access, correct and delete, withdraw consent, opt out of targeted advertising, non-discrimination and appeal. Familiar legal bases are listed — consent, contract, legal obligation, vital and legitimate interests — and requests go to info@zocks.io, with identity checks and authorised agents accepted. International transfers are described generically, with no named mechanism. The regulatory frame is American: SEC Regulation S-P, FINRA, Reg BI, DOL, KYC and HIPAA.
Who owns the data?
The terms separate Subscriber Data — everything a firm and its clients bring into the platform — from the Zocks Technology itself, and state that Subscriber Data is the Confidential Information of the Subscriber. The security pages put it plainly: you own and control your data. On expiry or termination, Zocks says it removes all Subscriber Data from the platform and access ends. One reservation matters: the same clause exempts aggregated and anonymised Subscriber Data that Zocks is permitted to use under Section 6.2(b), so de-identified derivatives can outlive the account. Account owners can also flag meetings or whole meeting types as private, visible only to invited participants.
Reuse rights
Nothing in the terms stops a subscriber from reusing what Zocks produces: the notes, summaries, completed forms and CRM records belong to the firm and the product is built to push them straight into the systems it already owns, without asking permission. On the publisher's side, the commitments are explicit: data captured by Zocks is never used for training or improving Large Language Models, and Google Workspace data reached through the integration is excluded from developing, improving or training AI models. Third-party AI, machine learning and LLM providers do process data on Zocks' behalf under contractual obligations. Zocks says it does not sell personal data for monetary consideration, while conceding that some analytics and advertising tools may amount to sharing under US state laws; phone numbers and SMS consent are never passed to third parties for marketing. PII redaction can be enabled before summaries and forms are generated, and drafted emails are never sent to clients automatically.
Data retention & training
Hosting summary
Zocks states that data it captures is processed and stored in the United States, and repeats "Data stored in the U.S." on every pricing tier. The terms of service name Amazon Web Services as the provider holding all Subscriber Data, while reserving the right to use other hosts of similar repute such as GCP or Microsoft Azure. Encryption is claimed in transit and at rest, with access restricted to Zocks. Storing data in a custom security context or geography is possible, but only as an Enterprise Platform option priced on request. The privacy policy adds that processing may take place in the company's offices and wherever the parties involved are located, and that data may be transferred outside the user's own jurisdiction. No European hosting region, no data processing agreement and no transfer mechanism such as standard contractual clauses are documented anywhere on the site.
Where Zocks works
Country-level availability.
Not available in
Things to keep in mind
Risks and trade-offs to weigh before adopting Zocks.
- The company address is a private mailbox (PMB 69528) at 548 Market St in San Francisco — a correspondence address, not an identifiable registered office
- No exact incorporation date is published: only the year 2022, which the first Wayback capture of February 2023 does not corroborate, and no beneficial owner is declared
- The GDPR is never mentioned anywhere on the site, with no DPA, no subprocessor list and no Article 27 EU representative — a real question for any firm handling EU client data
- A credit card is required from the start of the free trial, the subscription renews automatically, cancellation needs 30 days' notice and prices may rise at renewal with 60 days' notice
- The terms let Zocks keep using aggregated and anonymised data even after termination, so deletion of Subscriber Data is not total deletion
- SOC 2 Type 2 and HIPAA compliance are self-declared on the site, with no report or attestation available to inspect — as are the traction figures, including the 5,000+ firms and the G2 rating
- Delegating client documentation to an assistant can erode an advisor's own listening and recall: AI-drafted notes and emails still need to be read before they reach a client or a compliance file
Setup & Integrations
Technical difficulty
Low for an individual advisor. No code is involved: create an account, connect the calendar, mailbox, CRM and planning tools, and the site advertises going live in under ten minutes with help from the team. Native Zoom and Outlook plugins, a Google add-in and iOS/Android apps cover capture. Onboarding sessions are included from the Professional tier. Firm-wide deployment is a genuine integration project — SSO/SAML, LDAP directory sync, per-business-line policies, REST APIs and data lake patterns — though Carson Group reports 400 advisors live in about a month with almost no training.
Deployment
Apps stores
Integrations
Supported languages
Behind Zocks
Fundraising
Social
Resources
All the official URLs gathered for verification and reference.
Alternatives
Tools that compete with or complement Zocks.
Frequently asked questions
Does Zocks record meetings?
Is there a free plan or a free trial?
How much does Zocks cost?
Which meetings and languages does it handle?
Is there a limit on the number of meetings?
Where is the data hosted, and is it used to train AI models?
What security certifications does Zocks claim?
Can it feed a compliance archive, and is there an API?
How do I exercise my privacy rights, and is there a minimum age?
Should you pick Zocks?
Zocks is a narrow tool, and that is the point. Its value does not rest on transcription quality — plenty of general note-takers transcribe well — but on how deeply it reaches into the wealth stack: writing back to Salesforce, Wealthbox, Redtail or Practifi, filling eMoney and RightCapital fields, feeding Smarsh, Global Relay or Proofpoint archives. A firm that does not run those systems will get a fraction of what it pays for.
The no-recording architecture is the structural choice everything else follows from. It removes a whole category of retention and supervision headaches under SEC and FINRA rules, and it is the argument Zocks makes against every competitor it names. Advisors who genuinely want a verbatim recording will read it as a limitation rather than a feature.
Pricing rules out casual use. There is no permanent free plan, the 14-day trial asks for a card, and the entry tier starts at USD 67 per user per month on annual billing — with several headline capabilities, including form fill, client email replies and document extraction, reserved for the higher tiers.
The legal framing is entirely American. The site is fluent on SEC Regulation S-P, FINRA, Reg BI, DOL and HIPAA, and completely silent on the GDPR: no mention anywhere, no published data processing agreement, no subprocessor list, no Article 27 EU representative, and data processed and stored in the United States. European firms should treat that as an open question rather than an oversight.
One last note on transparency. The financial signals look strong — USD 65 million raised, named enterprise clients, a January 2026 Series B — but governance is thin: no exact incorporation date, no declared beneficial owner, a private mailbox for an address, and traction figures that are all self-reported.
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